12Troubleshooting; Troubleshooting Tools - HP D7171A - NetServer - LPr Installation Manual

12 Troubleshooting

Troubleshooting Tools

If you are having problems installing your HP NetServer, a number of different
tools are available for troubleshooting:
HP NetServer Information Assistant (see Chapter 11) contains the
following tools:
Troubleshooting Information
Parts Information
List of Error and Beep Error Messages
WARNING
The HP NetServer Navigator CD-ROM contains HP NetServer Utilities.
At the HP NetServer Navigator Main Menu, select Access NetServer
Utilities to use the following tools:
HP DiagTools Utility: An easy-to-use hardware diagnostic for
NetServer verification, burn-in, and rapid troubleshooting. When you
select DiagTools from the Utilities menu, you are prompted to insert a
diskette. DiagTools is then copied from the Navigator CD-ROM to the
diskettes. You can also run DiagTools from the utility partition.
Event Log Report Utility: Describes server management events and
lets you review a list of errors and other system events.
Before removing the top cover, always disconnect the power
cord and unplug telephone cables. Disconnect telephone
cables to avoid exposure to shock hazard from telephone
ringing voltages. Disconnect the power cord to avoid exposure
to high energy levels that may cause burns when parts are
short-circuited by metal objects such as tools or jewelry.
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