12Troubleshooting; Troubleshooting Tools - HP NetServer LH 6000 Installation Manual

12 Troubleshooting

Troubleshooting Tools

If you are having problems installing your HP NetServer, there are a number of
different tools available for troubleshooting
•
HP NetServer Information Assistant (see Chapter 11) contains the
following tools:
◊
Troubleshooting Information
◊
Parts Information
◊
List of Error and Beep Error Messages
WARNING
Before removing the top cover, always disconnect the power
cords and unplug telephone cables. Disconnect telephone
cables to avoid exposure to shock hazard from telephone
ringing voltages. Disconnect the power cords to avoid
exposure to high energy levels that may cause burns when
parts are short-circuited by metal objects such as tools or
jewelry.
•
The HP NetServer Navigator CD-ROM contains HP NetServer Utilities.
At the HP NetServer Navigator Main Menu, select Access NetServer
Utilities to use the following tools:
◊
HP DiagTools Utility: An easy-to-use hardware diagnostic for
NetServer verification, burn-in, and rapid troubleshooting. When you
select DiagTools from the Utilities menu, you are prompted to insert a
diskette. DiagTools is then copied from the CD-ROM to the diskettes.
You can also run DiagTools from the utility partition.
◊
Event Log Report Utility: Describes server management events and
lets you review a list of errors and other system events.
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