12Troubleshooting; Troubleshooting Tools - HP D7171A - NetServer - LPr Installation Manual

12 Troubleshooting

Troubleshooting Tools

If you are having problems installing your HP NetServer, there are a number of
different tools available for troubleshooting:
HP NetServer Information Assistant (see Chapter 11) contains the
following tools:
Troubleshooting Information
Part Information
List of Error Messages and Beep Error Messages
The HP NetServer Navigator CD-ROM contains HP NetServer Utilities:
At the HP NetServer Navigator Main Menu, select "Access NetServer
Utilities" to use the following tools:
HP DiagTools Utility: An easy-to-use hardware diagnostic for
system verification, burn-in, and rapid troubleshooting. DiagTools
is a floppy-disk based tool. When you select DiagTool from the utilities
menu, you are prompted to enter a floppy disk. DiagTools is then
transferred from the Navigator CD-ROM to the floppy.
Error Message Utility: Lets you view descriptions of errors that
occur during the Power-On Self Test (POST) and tells you how to
handle the errors.
Event Log Report Utility: Describes NetServer management events
and lets you review a list of errors and other system events.
More NetServer Utilities>>Diskette Library: Enables you to
conveniently generate any flexible diskette available on the
HP NetServer Navigator CD-ROM. For example, you can create the
following diskettes: BIOS Update, NOS Drivers, and DiagTools.
For problems with the network interface controller board (NIC), refer to its
documentation in Information Assistant.
For problems with the disk array controller board (if you have one) refer to
the HP NetRAID Series User Guide for HP NetRAID and HP NetRAID-1
in Information Assistant.
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