Contents 1 Introduction ....................1 A Brand-new Server ..................1 Verify NOS Versions Supported by the LXr 8500 ........... 1 Determine Which Accessories You Need ............2 Memory ..................... 2 Processors ....................3 PCI Boards....................3 Returning LXr 8000 Components to HP ............3 Call for Installation ..................
Contents Remove the Fans and Fan Cage ..............25 Remove Processor Tray ................27 Remove I/O Tray ..................28 Remove Midplane Board and Center Support ..........30 Apply Gaskets to Chassis ................33 4 Preparing to Assemble the LXr 8500 ............35 Prepare the LXr 8500 Processor Tray............
Contents Run the Basic System Test..............79 Create Support Ticket................80 Use the Error Code Viewer to Review Corrective Actions......80 Use HP DiagTools to Burn in the NetServer..........81 Exit HP DiagTools and Take Corrective Action if Necessary..... 81 Reinstall Your NOS ..................
1 Introduction A Brand-New Server When you use this kit to upgrade your HP NetServer LXr 8000 to an LXr 8500, you end up with a brand-new server. It retains the original serial and model numbers, but your upgraded server will have many new boards with new capabilities.
Chapter 1 Introduction Determine Which Accessories You Need Use the guidelines described in this section when purchasing additional memory and processors. Memory The upgrade kit comes with one memory board and one 256-MB DIMM. WARNING You cannot move the EDO DIMMs that came with the LXr 8000 to the LXr 8500.
3.3V and 5V slots.) Returning LXr 8000 Components to HP During the upgrade process, some NetServer LXr 8000 components are removed and replaced by LXr 8500 components. You can return all removed to parts to Hewlett-Packard for recycling.
Chapter 1 Introduction Call for Installation If you desire, Hewlett-Packard will install your upgrade kit at no charge if you are located within 100 miles of a Hewlett-Packard Primary Service Office. In other locations, you will be charged for travel.
Chapter 1 Introduction Overview of the Upgrade During this upgrade, you will remove and replace components as listed in the following table. Use existing components from Included in Purchase as Component name LXr 8000? upgrade kit? accessory? Processor board and tray Processors Terminators 7 terminators...
Chapter 1 Introduction Purpose of This Guide This guide describes the steps you need to perform to convert the HP NetServer LXr 8000 to the HP NetServer LXr 8500. This guide includes the following topics: Chapter 1, "Introduction," explains what accessories you might need before you begin the upgrade, and identifies related documentation you might need.
Chapter 1 Introduction Related Documentation The following documents describe the HP NetServer LXr 8500: The HP NetServer LXr 8500 Installation Guide HP NetServer LXr 8500 Technical Reference Card HP NetServer Online Documentation CD-ROM Precautions Follow the procedures listed below to ensure safe handling of components and to prevent harm to yourself and the NetServer.
2 Preparing for the Upgrade This chapter explains the steps to take before you begin the upgrade. Gather the tools you need. Back up your data. Check the internal event log. Set up your work area. Open the boxes and verify their contents. Tools You Need To install this accessory you need the following tools: An anti-static service kit (3M 8501/8502/8503 or equivalent).
Chapter 2 Preparing for the Upgrade Check the System Event Log Be sure to check the system event log before you disassemble the LXr 8000. NOTE This is not the Windows NT Event Log. 1. Close all applications, log off all users, and shut down the operating system.
Chapter 2 Preparing for the Upgrade Open the Boxes and Verify Contents CAUTION Components of this accessory kit are sensitive to static electricity and can be easily damaged by improper handling. Read the following information carefully before you handle the accessory components: Leave the components in the anti-static container until you are ready to install them.
Chapter 2 Preparing for the Upgrade Documentation and Miscellaneous Parts The following items are included with the documentation set: HP NetServer LXr 8000 to LXr 8500 Upgrade Guide (this guide) Complete documentation for the HP NetServer LXr 8500, including the Installation Guide and Rack Assembly and Cabling Reference Guide HP NetServer Navigator CD-ROM HP NetServer Online Documentation CD-ROM...
Chapter 2 Preparing for the Upgrade Midplane Box Figure 2-6. Contents of Midplane Box Bezel Box Front Bezel Bezel Hinge Tie-down Kit Figure 2-7. Contents of Bezel Box NOTE The tie-down kit is not necessary for the upgrade and is used only to prepare a NetServer for shipment in a rack.
3 Disassembling the LXr 8000 This chapter describes how to complete the following steps to disassemble the LXr 8000. Disconnect cables, remove power supplies, and extend rack. Remove bezel, control panel, and covers. Remove memory boards. Remove fans and fan cage. Remove processor tray.
Chapter 3 Disassembling the LXr 8000 6. Pull down on each power supply latch and remove. Figure 3-1. Remove All Three Power Supplies 6. Remove all three power supply modules by pulling down on the latches. (See Figure 3-1.) Place the power supply modules on the table of items that will not be reused in the NetServer LXr 8500.
Chapter 3 Disassembling the LXr 8000 Remove Bezel, Control Panel, & Covers 10. Remove control panel. 9. Unscrew front bezel hinge. 8. Remove front bezel. Figure 3-2. Remove Bezel, Bezel Hinge, and Control Panel 8. Remove the front bezel from the NetServer. Pull it straight out off the chassis.
Chapter 3 Disassembling the LXr 8000 11. Unscrew two screws and remove top cover. Figure 3-3. Remove Top Cover 11. Take off the top cover by removing the two screws that attach the cover to the fan cage, sliding the top cover back, and lifting it up. (See Figure 3-3.) Place this cover on the table of items that will not be reused in the NetServer LXr 8500.
Chapter 3 Disassembling the LXr 8000 Remove Memory Boards 12. Lift LCD handle. 13. Loosen three thumbscrews and remove memory bay cover. Figure 3-4. Remove Memory Bay Cover 12. Lift the LCD handle. 13. Unscrew the three thumbscrews and remove the memory bay cover. (See Figure 3-4.) The memory bay cover will be reused in the LXr 8500.
Chapter 3 Disassembling the LXr 8000 14. Open the latches to disengage both memory boards and remove. Figure 3-5. Remove Memory Boards 14. Disengage each memory board by pulling the latches toward the edges of the board, then remove. (See Figure 3-5.) Place the memory boards on an anti-static mat.
Chapter 3 Disassembling the LXr 8000 Remove the Fans and Fan Cage 15. Remove fan cover. 16. Remove all six fans. Figure 3-6. Remove Fan Cover and Six Fans 15. Remove the fan cover by unscrewing one screw, pulling the fan cover toward you, lifting the front of the cover, and then disengaging the tabs.
Chapter 3 Disassembling the LXr 8000 18. Remove air baffle. 17. Unscrew five screws and remove fan cage. Figure 3-7. Remove Fan Cage and Air Baffle 17. Remove the fan cage as follows (see Figure 3-7): a. Remove the five screws (three in front and one on each side) that attach the fan cage to the chassis.
Chapter 3 Disassembling the LXr 8000 Remove Processor Tray 19. Remove three screws that attach the processor tray to the chassis. 20. Pull levers forward to disengage the processor tray. 21. Remove processor tray. Figure 3-8. Remove Processor Tray 19. Remove the three screws attaching the processor tray to the chassis. Looking at the front of the NetServer, there are two screws on the right and one on the left.
Chapter 3 Disassembling the LXr 8000 Remove I/O Tray 22. Remove embedded I/O cover. Note: SCSI extender cable (not shown) connects here. It is not necessary to disconnect this cable. 23. Disconnect three 24. Remove all boards from peripheral bay ribbon cables. the I/O tray.
Chapter 3 Disassembling the LXr 8000 27. Lift straight up to remove. 26. Disengage the I/O tray by opening the latches. 25. Remove three screws. Figure 3-10. Remove I/O Tray 25. Remove the three screws connecting the I/O tray to the chassis. (See Figure 3-10.) From the back of the NetServer, there are two screws on the right and one on the left.
Chapter 3 Disassembling the LXr 8000 Remove Midplane Board and Center Support 28. Remove center support. Figure 3-11. Remove Center Support 28. Remove the center support. (See Figure 3-11.) There are three screws that connect the center support to the chassis. Place the center support with the items that will not be reused in the NetServer LXr 8500.
Chapter 3 Disassembling the LXr 8000 29. Disconnect peripheral bay power connector. Figure 3-12. Disconnect Peripheral Bay Power Connector 29. Disconnect the peripheral bay power connector from the midplane board. (See Figure 3-12.)
Chapter 3 Disassembling the LXr 8000 30. Remove four screws, tilt midplane board, and remove. Figure 3-13. Remove Midplane Board 30. Remove the midplane board as follows (see Figure 3-13): a. Remove the four screws that attach the midplane board to the chassis. b.
Chapter 3 Disassembling the LXr 8000 Apply Gaskets to Chassis 32. Remove adhesive strip covering from 2 short folded foam gaskets and apply to bottom corners of chassis. 31. Remove 4 screws and slide out peripheral bay. 33. Reinsert the peripheral bay and secure all 4 screws.
4 Preparing to Assemble the LXr 8500 This chapter describes how to put together the following NetServer LXr 8500 subassemblies: processor tray memory board Prepare the LXr 8500 Processor Tray NOTE Processors from the LXr 8000 are reused, and this upgrade kit does not include any additional processors.
Chapter 4 Preparing to Assemble the LXr 8500 Place the processor tray for the LXr 8000 on a table next to the LXr 8500. NOTE Placing the two processor trays next to each other will reduce the chance of damaging a processor due to static electricity when you move the processor from the old tray to the new tray.
Chapter 4 Preparing to Assemble the LXr 8500 Remove just processor from the LXr 8000, turn it 180 degrees, and insert it in the LXr 8500. (Later you will move the remaining processors.) LXr 8000 Processor Cage LXr 8500 Processor Cage Figure 4-2.
Chapter 4 Preparing to Assemble the LXr 8500 J6A1 Figure 4-3. Jumper Location on the Processor Baseboard 6. Configure the jumpers on J6A1 for the correct processor speed (see Figure 4-4). Jumper Block J6A1 400 MHz 450 MHz 500 MHz 550 MHz Store unused Dark bars indicate...
Chapter 4 Preparing to Assemble the LXr 8500 Prepare the LXr 8500 Memory Board(s) Figure 4-5. Install DIMMs in LXr 8500 Memory Board 1. Install the 256-MB SDRAM DIMM that came with this upgrade kit on the LXr 8500 memory board. (See Figure 4-5.) CAUTION You cannot transfer the EDO DIMMs from the LXr 8000 memory board to the LXr 8500 memory board.
5 Assembling the LXr 8500 This chapter describes the following steps of assembling the NetServer LXr 8500. Install the midplane board and center support. Install the I/O baseboard and tray. Check I/O configuration switches. Install the I/O riser board and remote control card. Install the processor tray.
Chapter 5 Assembling the LXr 8500 Install the Midplane Board and Center Support 1b. Orient the midplane board so that: - the notches point down - the peripheral bay power connector faces the front of the NetServer 1c. Angle the midplane as you insert then fasten all four screws.
Chapter 5 Assembling the LXr 8500 Figure 5-2. Plug in the Peripheral Bay Power Cable 2. Plug the peripheral bay power cable into the midplane board. You will hear it click. (See Figure 5-2.) NOTE Do not route the peripheral bay power cable such that it rests against the power supply AC cable.
Chapter 5 Assembling the LXr 8500 3a. Orient the center support so the plastic PCI board guides face the back of the NetServer. 3b. Place the center support on top of the midplane. 3c. Fasten three screws. Figure 5-3. Install Center Support 3.
Chapter 5 Assembling the LXr 8500 4. Use the cable sheath to cover the peripheral bay ribbon cables. Figure 5-4. Attach Cable Sheath to Peripheral Bay Ribbon Cables 4. Attach the new cable sheath to the peripheral bay ribbon cables. This cable sheath protects the cables from being pinched during installation and removal of components.
Chapter 5 Assembling the LXr 8500 Figure 5-5. Route Ribbon Cables 5. Route the peripheral bay ribbon cables through the midplane cable guide. Align the cable sheath with the offset edge of the chassis. (See Figure 5-5.) NOTE The peripheral bay ribbon cables must be close to the side of the chassis, or you will not be able to fully insert the I/O tray.
Chapter 5 Assembling the LXr 8500 Install the I/O Baseboard and Tray 6a. Lower the I/O tray into place. 6b. Press the latches back. 6c. Fasten all three screws. Figure 5-6. Install I/O Baseboard and Tray 6. Install the LXr 8500 I/O tray as follows (see Figure 5-6): a.
Chapter 5 Assembling the LXr 8500 7. Connect three peripheral bay ribbon cables to I/O baseboard. Figure 5-7. Connect Ribbon Cables 7. Connect the three peripheral bay ribbon cables to the I/O baseboard. Each cable has a different shape connector. (See Figure 5-7.)
Chapter 5 Assembling the LXr 8500 Check I/O Configuration Switches I/O Configuration Switches SCSI A IDE (CD-ROM) Floppy Disk SCSI B Drive J1F1 (use with cable for Remote Control card) PCI LED Cable I/O Riser Slot Slots 9 & 10 Slots 7 &...
Chapter 5 Assembling the LXr 8500 Check the I/O configuration switches on the I/O baseboard. By default all of the switches are set in the "Open" (or "Off") position, and normally do not have to be changed. See Figure 5-9. Rear of NetServer Reserved Recovery Boot...
Chapter 5 Assembling the LXr 8500 Install I/O Riser Board and Remote Control Card 9. Install the I/O Riser board in the I/O Riser slot of the I/O baseboard. 10. Secure the I/O Riser board with a screw. Figure 5-10. Install the I/O Riser Board 9.
Chapter 5 Assembling the LXr 8500 11. Press the center of the PCI hold-down latch in Slot 2. Then swing it back out of the way. Figure 5-11. Open the PCI Hold-down Latch in Slot 2 11. Locate Slot 2 on the I/O baseboard (see Figure 5-8) and open the PCI hold-down latch.
Chapter 5 Assembling the LXr 8500 Install the Processor Tray 14a. Align processor tray and slide it in. 14b. Check that the peripheral bay ribbon cables are out of the way. 14c. Press processor tray levers into the vertical position. 14d.
Chapter 5 Assembling the LXr 8500 Install the Memory Board 15a. Lift LCD handle up. 15a. Lift LCD handle up. 15b. Insert one or two memory boards (component-side down). 15c. Close memory board latches. Figure 5-14. Insert Memory Board 15. Insert the LXr 8500 memory board(s) into the chassis. (See Figure 5-14.) a.
Chapter 5 Assembling the LXr 8500 17. Lower the LCD handle. 16. Install the memory bay cover. Figure 5-15. Install Memory Bay Cover 16. Install the memory bay cover, and fasten the three thumbscrews. (See Figure 5-15.) The copper flanges are on the bottom of the cover. 17.
Chapter 5 Assembling the LXr 8500 Install the Fan Cage and Fans 18. Angle the fan cage as you lower it into place. Figure 5-16. Install Fan Cage 18. Angle the fan cage and install it in the chassis. (See Figure 5-16.) a.
Chapter 5 Assembling the LXr 8500 20. Install fan cover. 19. Insert all six fans. Figure 5-17. Install Fans and Fan Cover 19. Insert all six fans.(See Figure 5-17.) Orient each fan so that the connector on the bottom of the fan is located on the left side. The arrow on the fans point to the rear of the NetServer.
Chapter 5 Assembling the LXr 8500 Apply Labels, Gaskets and Install Power Supplies 21a. Apply UPGRADED TO LXr 8500 label to chassis below serial number label. 21b. Apply second UPGRADED label to pull-out card. Figure 5-18. Apply Labels to Side of Chassis 21.
Chapter 5 Assembling the LXr 8500 Locate 3 Long Folded-Foam Gaskets for Top of Power Supply Bays Locate 3 Medium Folded-Foam Gaskets for Bottom of Power Supply Bays Locate Open Tab of Metal Gasket Locate 6 Metal Gaskets for Sides of Power Supply Bays Figure 5-19.
Chapter 5 Assembling the LXr 8500 Open tabs of metal gaskets 24d. Center long gaskets on point to center of NetServer. top edge of each power supply bay. 24a. Place medium-length gasket about 1 inch (25mm) in from edge of chassis. 24b.
Chapter 5 Assembling the LXr 8500 c. Apply one long folded-foam gasket on the top of each power supply bay. Center this gasket at the edge of the power supply bay. d. Apply one metal gasket to each side of each power supply bay as follows: The open tab of each gasket points toward the center of the NetServer.
Chapter 5 Assembling the LXr 8500 25. Slide each power supply module into place and press each lever into the upright position. Figure 5-21. Install All Three Power Supply Modules 26. Reconnect the power, monitor, keyboard, and mouse cables. Once power is connected, but not turned on, the LCD will be lit. In the next chapter, you will perform a preliminary hardware verification.
6 Preliminary Hardware Verification In this chapter, you will perform some basic checks on your newly upgraded NetServer before you finish the installation and secure it to the rack. You will: Check the hardware. Power on the NetServer. Resolve common installation problems. Start the HP NetServer Navigator CD-ROM and update the BIOS and firmware.
Chapter 6 Preliminary Hardware Verification If the control panel LCD is dark, check the following: The power supply LEDs are blinking green. The AC power cable is plugged in correctly to a 200-240V AC outlet. The data and power cables that run from the LCD to the front panel board on the processor tray are connected properly.
Chapter 6 Preliminary Hardware Verification Verify that the speed and number of your processors, the cache size of the processors, and the amount of memory matches your hardware. Make sure the system recognizes your hard drives and tape drive if you have one.
Chapter 6 Preliminary Hardware Verification The NetServer Power is On, but There is No Display on the Monitor Check the following: 1. Make sure the monitor cable is connected to the VGA connector at the rear of the NetServer. 2. If no messages appear on the control panel LCD, or if the LCD message stays at System Power is On, then do the following: a.
Chapter 6 Preliminary Hardware Verification If the processors do not match: a. Make sure the cache coherency filters are seated securely. b. Follow the instructions in "Run Setup Utility" in Chapter 8 to change the Processor Retest Option to Yes. c.
Chapter 6 Preliminary Hardware Verification 5. Follow the instructions on the screen to begin the update. When the BIOS update is complete, the NetServer restarts. 6. As the NetServer restarts, note any POST errors and refer to the HP NetServer LXr 8500 Installation Guide as necessary. 7.
7 Finishing the Assembly Now that you know the NetServer LXr 8500 boots, you can finish the assembly. This chapter provides instructions on: Adding the remaining processors Installing accessory boards on the I/O baseboard Installing the top cover and bezel. NOTE If you removed the NetServer from the rack, see the HP NetServer LXr 8500 Installation Guide for instructions on...
Chapter 7 Finishing the Assembly processor modules in the second processor cage. Do not spread the processors across the two processor carrier boards evenly. f. All unused processor slots must be occupied by terminators. NOTE The NetServer LXr 8500 has built-in voltage regulator modules on the processor baseboard.
Chapter 7 Finishing the Assembly NOTE 5V and 3.3V PCI boards are keyed such that it is not possible to insert them into the wrong voltage slots. Universal boards are keyed such that they can be placed in any slot. Refer to the HP NetServer LXr 8500 Installation Guide for more complete information on adding accessory boards.
Chapter 7 Finishing the Assembly 5b. Remove the PCI slot cover. Figure 7-2. Remove PCI Slot Cover b. Remove the PCI slot cover. (See Figure 7-2.) c. Insert the accessory board. CAUTION Do not bend the accessory board to install it into the slot. If the PCI board is full-length, the PCI board guide at the rear of the PCI slot is used to hold the board in place.
Chapter 7 Finishing the Assembly 5d. Close the PCI board guide latch after installing each full-length accessory board. Figure 7-3. PCI Board Guide Latch d. Close the PCI board guide latch after installing each full-length accessory board. (See Figure 7-3.) 6.
Chapter 7 Finishing the Assembly 7. Install embedded I/O cover. Figure 7-4. Install the Embedded I/O Cover 7. Install the embedded I/O cover over the right side of the I/O tray. (See Figure 7-4.)
Chapter 7 Finishing the Assembly Install the Top Cover, Bezel, and Cables Figure 7-5. Replace Top Cover 8. Install the new top cover. This top cover has the new Technical Reference Label for the NetServer LXr 8500. (See Figure 7-5.)
Chapter 7 Finishing the Assembly 9. Install control panel cover. 10. Secure the bezel hinge. 11. Install the front bezel. Figure 7-6. Install Control Panel, Bezel Hinge, and Front Bezel 9. Install the plastic control panel cover by aligning the two outside latches with the holes in the chassis, depressing the latches, and pressing firmly.
8 Reinstalling Your NOS When you use this kit to upgrade your NetServer LXr 8000 to an LXr 8500, you end up with a brand-new server. Reinstalling your NOS is an essential part of this upgrade. Reinstalling the NOS ensures that you can use all of the new features of the NetServer LXr 8500 including support for eight processors and resource mapping.
Chapter 8 Reinstalling Your NOS Run the HP DiagTools Utility HP DiagTools is an offline diagnostic program that validates hardware and helps distinguish hardware problems from software or configuration issues. It is recommended that you run DiagTools now and test your NetServer LXr 8500 before you reinstall your NOS.
Chapter 8 Reinstalling Your NOS NOTE HP DiagTools Diskette #1 contains a readme file of release notes. View the readme file to look for the most recent information about DiagTools. Run the Basic System Test Running the Basic System Test has two parts: In Configuration Detection, DiagTools identifies all installed components.
Chapter 8 Reinstalling Your NOS If any of your tests failed, view or print your results by following the instructions in the section "Create a Support Ticket" then look up the error codes by following the instructions in the section "Error Code Viewer."...
Chapter 8 Reinstalling Your NOS 3. Insert HP DiagTools Diskette #2, when prompted, and press F2. The Advanced System Tests menu appears. After various tests are initialized, the System Test submenu appears. NOTE Use the keyboard with the Advanced System Tests menus. They do not support a mouse.
Chapter 8 Reinstalling Your NOS Prepare Your Boot Drive Before you reinstall your NOS, you must repartition your boot drive or, if your boot drive is on a HP NetRAID logical drive, you must reinitialize your boot logical drive. If Your Boot Drive is Connected to a SCSI Controller If your boot drive is connected to a SCSI controller, and is not on a NetRAID logical drive, you should clear your boot drive as follows: 1.
Chapter 8 Reinstalling Your NOS b. If you have more than one NetRAID adapter, choose Adapter from the Objects menu and select the adapter that contains your boot drive. c. Choose Logical Drive from the Objects menu. d. Choose Initialize from the Logical Drive menu. e.
9 Warranty and Support The hardware warranty below applies to components purchased as accessories. If your component was factory installed as part of an HP NetServer model, refer to the HP NetServer Warranty and Service/Support Booklet provided with your NetServer documentation for the warranty limitations, customer responsibilities, and other terms and conditions.
Chapter 9 Warranty and Support HP Repair and Telephone Support Refer to the HP NetServer Warranty and Service/Support Booklet supplied with your HP NetServer documentation for instructions on how to obtain HP repair and telephone support.
Index installing on the LXr 8500, 76 removing from LXr 8000, 21 accessories memory, 2 PCI boards, 3 DIMMs. See memory processors, 3 documentation, 12 accessory boards related, 7 guidelines for installing, 70 installing in the LXr 8500, 71 embedded I/O cover anti-static service kit, 19 installing in the LXr 8500, 74 picture, 16...
Index setting in LXr 8500, 50 I/O riser board PCI board guide latch, 73 installing in LXr 8500, 51 PCI boards I/O tray guidelines for installing, 70 installing in LXr 8500, 47 PCI hold-down latch, 52, 71, 73 picture, 13 PCI slot cover, 72 removing from LXr 8000, 29 peripheral bay...
Index picture, 16 serial number, 1 removing from LXr 8000, 22 service calling for, 1 update BIOS, 67 Setup utility, 77 update firmware, 67 static-dissipating work surface, 7 system event log, 10 warranty hardware accessories limited, 85 tools needed, 9 Warranty information top cover for hardware, 85...