Page 1 HP NetServer LH 4/LH r User Guide...
Page 2: Audience Assumptions
Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.
Page 3: Table Of Contents
Contents 1 Introduction ....................1 Verifying Contents ..................1 HP NetServer LH 4 Installation Procedures ..........2 HP NetServer LH 4r Installation Procedures..........2 HP NetServer LH 4 to LH 4r Conversion Kit ..........2 2 Controls, Ports, and Indicators..............4 Front Panel....................
Page 4 Contents Hot-Swap Mass Storage ................35 Installing a Hot-Swap Hard Disk Drive ............. 39 Removing a Hot-Swap Hard Disk Drive ........... 44 Integrated HP NetRAID ................44 7 Installing Additional Power Supplies ............47 Installing an Additional Power Supply ............48 Ventilating Fans...................
Page 5 Contents Symbios Configuration Utility............... 83 ISA Non-Plug-and-Play Boards (Optional) ........... 84 Reserving Resources for ISA Non-Plug-and-Play Boards ......84 Configuring an ISA Non-Plug-and-Play Board ......... 85 11 HP Information Assistant ................. 89 Using Information Assistant ................. 89 Getting Help .................... 89 Finding Information .................
Page 6 Contents FCC Radio Frequency Emissions Statements ........113 CD-ROM ....................114 Notice for Canada: DOC Requirements ............115 Battery ....................115 Notice for Finland: Laser Safety Statement ..........117 Notice for Germany ..................117 Noise Declaration and Ergonomics............117 Laser Safety Statement ................117 Notice for Japan ..................118 For Products Labeled as Class B............118 For Products Labeled as Class A............119 Power Line Harmonics................119...
Page 7: Introduction
1 Introduction This User Guide contains information for both the HP NetServer LH 4 (the floor- standing pedestal configuration) and LH 4r (the rack-optimized configuration). The NetServer configurations are shown below. Figure 1-1. NetServer Configurations Verifying Contents Unpack and verify the contents of the shipping box against the Contents Checklist included with your HP NetServer.
Page 8: Hp Netserver Lh 4 Installation Procedures
Chapter 1 Introduction CAUTION It is critical to disassemble and rebox all electronic components before reshipment. Electronic components (especially hard disk drives) can sustain damage when shipped in rack enclosures. HP NetServer LH 4 Installation Procedures Refer to the HP NetServer LH 4 Installation Road Map for step-by-step installation instructions.
Page 9: Controls, Ports, And Indicators
2 Controls, Ports, and Indicators You control the HP NetServer with the Front Panel located on the front of the NetServer. The NetServer communicates to the network and other devices through the connectors on the rear panel. This section covers these controls and communication connectors.
Page 10 Chapter 2 Controls, Ports, and Indicators Table 2-1. Front Panel Switch and Indicator Definitions Control Description Lock (LH 4 only) Locks system to prevent unauthorized use. Turns the NetServer on and off. This switch is behind the DC Power Switch protective door on the front panel.
Page 11 Chapter 2 Controls, Ports, and Indicators Status screen Reports various types of system status. The buttons below the screen control these menu functions: Return to a previous selection. Select a menu item. Reserved for future use. Scroll down or up. NOTE At the time of this printing, the Status LEDs were not enabled.
Page 12: Rear Panel Controls, Ports, And Indicators
Chapter 2 Controls, Ports, and Indicators Rear Panel Controls, Ports, and Indicators Refer to Figure 2-2 below to locate features on the NetServer’s rear panel: The Remote Management Port links the NetServer to a console for real- time diagnosis of system operation. The Serial B Port is a standard serial port.
Page 13: Connecting The Netserver To Ac Power
Chapter 2 Controls, Ports, and Indicators Figure 2-2. Rear Panel and Ports Connecting the NetServer to AC Power When you connect the NetServer to an AC power source, the server temporarily draws additional current. This occurs even when the system is in standby mode. This "inrush current"...
Page 14: Power-On Tests
Chapter 2 Controls, Ports, and Indicators In North American, use a 20-amp-minimum circuit with one NEMA AB1 class 14B breaker for each 16-amp Power Distribution Unit (PDU). In Europe: For a single NetServer in a rack, use a 15-amp-minimum circuit with one IEC MCB C-type breaker for each 16-amp PDU.
Page 15: Removing And Replacing Covers
3 Removing and Replacing Covers The NetServer has three removable cover panels: Cover 1 covers the side where the I/O board is located. Cover 2 covers the area above the system board assembly. Cover 3 covers the side where the processor and memory cages are located.
Page 16: Cover 1
Chapter 3 Removing and Replacing Covers bottom front of the chassis. To remove, pull the bezel forward until it unsnaps, then lift the bezel forward and upward from the chassis face (see Figure 3-1). Figure 3-1. Removing the HP NetServer LH 4 Bezel CAUTION The NetServer covers are heavy.
Page 17: Cover 3
Chapter 3 Removing and Replacing Covers Cover 3 Remove cover 3 by unscrewing the thumbscrew and pulling it forward to disengage it. Lift it outward and away from the chassis (see Figure 3-2). Figure 3-2. HP NetServer LH 4 Covers Replacing the HP NetServer LH 4 Covers CAUTION Replace all covers before operating this NetServer, even for a...
Page 18: Bezel
Chapter 3 Removing and Replacing Covers Bezel The bezel has three clips that mount onto a hinge assembly, which is secured to the NetServer chassis. To remove the bezel, simply pull it toward you until it comes free from the NetServer (see Figure 3-3). Figure 3-3.
Page 19 Chapter 3 Removing and Replacing Covers Figure 3-4. Screw and Cover Locations Remove the two screws that connect the z bracket to the column (see Figure 3-5). Two Screws Fasten NetServer to Bracket Figure 3-5. Removing the Z-Bracket to the NetServer...
Page 20: Cover 1
Chapter 3 Removing and Replacing Covers After unsecuring brackets, pull the NetServer forward from the rack until the lockout device engages with a click. CAUTION The NetServer covers are heavy. Support them as you remove them, and allow room to move them away from the NetServer and for storage when removed from the NetServer.
Page 21: Replacing The Hp Netserver Lh 4R Covers
Chapter 3 Removing and Replacing Covers Figure 3-6. HP NetServer LH 4r Covers Replacing the HP NetServer LH 4r Covers CAUTION Replace all covers before operating this NetServer, even for a short time. Otherwise, damage to system components may result due to improper cooling air flow. Insert the tabs inside the rear of the cover into the slots at the rear of the chassis and slide the cover toward the rear.
Page 23: Accessory Boards
4 Accessory Boards The HP NetServer accepts PCI and ISA accessory boards connected to the I/O Board. An accessory board can be identified by the offset of the bracket and the shape of the edge connector (see Figure 4-1). PCI Board- Left-Side Offset ISA Board- Right-Side Offset Figure 4-1.
Page 24 Chapter 4 Accessory Boards SCSI A has the following characteristics: By default, SCSI channel A is connected to the hot-swap mass storage cage that was shipped with the NetServer. (For the HP NetServer LH 4, SCSI A is connected to the right cage; for the HP NetServer LH 4r, SCSI A is connected to the lower drive cage.
Page 25: Installing Accessory Boards
Chapter 4 Accessory Boards NOTE If you enable NetRAID on only one channel, it is recommended that you use the default configuration and enable HP NetRAID on SCSI A. f you enable HP NetRAID on only one channel, and later want to enable a second channel, you must follow the instructions in the Integrated HP NetRAID Controller Configuration Guide in the chapter on configuring a second channel.
Page 26 Chapter 4 Accessory Boards preferred slot locations. If not, consider the boot order (see Figure 4-3) when choosing the accessory board socket in which to install the board. Figure 4-3. Accessory Board PCI and ISA Slots Boot order for PCI controllers is determined by slot location. The system searches for a bootable device in the following order: a.
Page 27 Chapter 4 Accessory Boards Accessory Board Guide Release Tab Accessory Board Retainer Figure 4-4. Accessory Board Retainer and Guide 3. Install the boards. Insert each board in the desired slot and fasten the board’s mounting screw at the slot opening at the rear of the chassis. Connect any required cables to the boards.
Page 29: Installing Additional Memory
5 Installing Additional Memory The two memory boards (Memory A and Memory B) are located on the System board assembly, beneath the memory cage cover. Both memory boards are required. Each board has slots for eight DIMMs. The following rules must be observed when adding memory: DIMMs are added four at a time - two per memory card.
Page 30: Installing Additional Memory In The Lh 4
Chapter 5 Installing Additional Memory NOTE Use only HP DIMMs listed in HP Information Assistant or HP Order Assistant. Installing Additional Memory in the LH 4 1. Turn OFF the NetServer and remove all cables from the rear of the NetServer.
Page 31 Chapter 5 Installing Additional Memory Figure 5-3. Removing Memory Boards 5. At your work station make sure you are protected from static electricity. Install the DIMMs (see Figure 5-4): a. Remove a DIMM from its container, handling the module by its edges. Lay it on an anti-static surface.
Page 32: Installing Additional Memory In The Lh 4R
Chapter 5 Installing Additional Memory Figure 5-4. Inserting DIMM Into Memory Board 6. Repeat step 5 to install all of the DIMMs for your memory configuration. 7. Reinstall the memory boards. Memory A and Memory B need to be identical, so they are interchangeable in their sockets. 8.
Page 33 Chapter 5 Installing Additional Memory 2. Remove cover 2 (see Chapter 3, "Removing and Replacing Covers"). 3. Remove the four screws holding the System board assembly secure on top. Remove the system board assembly by raising the retaining latches to disengage it from the socket, then pull it out until it clears the chassis guides (see Figure 5-5).
Page 34 Chapter 5 Installing Additional Memory Figure 5-6. Removing Memory Boards 6. At your work station make sure you are protected from static electricity, install the DIMMs (see Figure 5-4): a. Remove a DIMM from its container, handling the module by its edges. Lay it on an anti-static surface.
Page 35 Chapter 5 Installing Additional Memory 8. Reinstall the memory boards. Memory A and Memory B need to be identical, so they are interchangeable in their sockets. 9. Close the memory cage cover and tighten the screw. 10. Carefully reinsert the System board assembly into its guides, and reseat it into its socket by returning the retain clips flat.
Page 37: Installing Mass Storage Devices
6 Installing Mass Storage Devices The NetServer chassis has space for two hot-swap mass storage shelves, and is shipped with a single hot-swap mass storage cage. If you need more storage than your configuration allows, you can purchase the HP NetServer Mass Storage Upgrade Kit to obtain a second hot-swap mass storage cage.
Page 38: Scsi Addressing
Chapter 6 Installing Mass Storage Devices Table 6-1. Supported SCSI Devices Location Drive Types Hot-Swap Mass 4.2, 9.1, or 18.2 GB Ultra2 7200 rpm or 10K rpm Storage Shelves drives (up to 35W power consumption) Non-Hot-Swap Mass 4.2 or 9.1 GB Ultra Wide or Single-Ended Storage Shelves SCSI Drives, 7200 rpm DAT backup systems or Tape Drives (DLT, DDS,...
Page 39: Hot-Swap Mass Storage
Chapter 6 Installing Mass Storage Devices Hot-Swap Mass Storage The Ultra2 SCSI hot-swap hard disk drives for mass storage come in two heights: the 1-inch low-profile drive and the 1.6-inch half-height drive. The Ultra2 drives are LVD (low voltage differential) drives, which allow the integration of the differential drivers and receivers into SCSI drive controllers.
Page 40 Chapter 6 Installing Mass Storage Devices Filler Panels When you have fewer drives than the hot-swap mass storage cage supports, a 1-inch filler panel must be inserted in each empty disk location. Filler panels ensure that drive cage has the proper ventilation and air flow. Remove the filler panel when you insert a new drive.
Page 41 Chapter 6 Installing Mass Storage Devices If you have an HP NetServer LH 4r, add hard disk drives starting from the left. If you are using one or more filler panels, insert them on the right side of the drive cage. NOTE Do not install a narrow SCSI drive in any location with a SCSI address greater than 6.
Page 42 Chapter 6 Installing Mass Storage Devices Figure 6-1. Hot-Swap Drive Configurations...
Page 43: Installing A Hot-Swap Hard Disk Drive
Chapter 6 Installing Mass Storage Devices Installing a Hot-Swap Hard Disk Drive CAUTION Protect the drive from static electricity by leaving it in its anti-static bag until you are ready to install it. Before handling the drive, touch any unpainted metal surface to discharge static electricity.
Page 44 Chapter 6 Installing Mass Storage Devices Figure 6-2. Removing a Mass Storage Filler Panel 2. Drive spacers attach to the disk drive module with four small feet. If you need to remove a drive spacer from the adjacent disk drive module, remove it as follows: Slide the drive spacer back, a fraction of an inch away from your body.
Page 45 Chapter 6 Installing Mass Storage Devices Drive Spacer Figure 6-3. Removing the Drive Spacer 3. On the drive, press the locking latch in and pull the ejector handle out as far as it can go, as shown in Figure 6-4. CAUTION Be careful when you open the ejector handle.
Page 46 Chapter 6 Installing Mass Storage Devices Locking tab retracts when the ejector handle is open Light Pipes (fragile) Ejector Handle Locking Latch Figure 6-4. Readying Drive for Installation 4. Slide the drive slowly into the location until it stops (see Figures 6-5 and 6-6).
Page 47 Chapter 6 Installing Mass Storage Devices Make sure the ejector handle is open when you insert the drive Figure 6-5. Installing a Drive in the HP NetServer LH 4 Make sure the ejector handle is open when you insert the drive Figure 6-6.
Page 48: Removing A Hot-Swap Hard Disk Drive
Chapter 6 Installing Mass Storage Devices Removing a Hot-Swap Hard Disk Drive CAUTION You must remove the drive slowly to ensure that the drive heads are parked prior to removal. Be sure to follow these instructions carefully to prevent handling damage, such as head slaps or head actuator unlocking.
Page 49: Installing Additional Power Supplies
7 Installing Additional Power Supplies The NetServer is shipped with two power supply cages. One power supply cage contains two power supplies, and one power supply cage contains one power supply, with the empty half covered with a protective panel. The NetServer operates with just three power supplies;...
Page 50: Ventilating Fans
Chapter 7 Installing Additional Power Supplies Ventilating Fans HP NetServer fans are placed to ventilate and cool internal components. The LH 4 and LH 4r use a redundant fan assembly with two fans that mount directly in front of the fans cooling the power supplies. In general, if any one fan fails, the NetServer will continue to operate, but if two fans fail, thermal shutdown will occur.
Page 51: Installing The Netserver In An Hp Rack System/E Or Rack System/U
8 Installing the NetServer in an HP Rack System/E or Rack System/U This chapter lists the steps required to install the rack-optimized HP NetServer LH 4r (see Figure 8-1) in an HP Rack System/E/U. NOTE The pedestal mounted HP NetServer LH 4 cannot be rack installed without a conversion kit.
Page 52: Preparing For Installation
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Preparing for Installation You should plan the placement of your HP NetServer LH 4r and other rack components before proceeding with installation. Proper placement is vital for both safety and operating efficiency.
Page 53: Tools Required
Figure 8-2. Identifying Installation Hardware Tools Required The following tools are required to install the NetServer: T15 TORX driver T25 TORX driver Phillips head screwdriver Hewlett-Packard NetServer LH 4r Rack Template Tape or a marker pen to mark mounting locations...
Page 54: Installing The Slides
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Installing the Slides The following steps and illustrations describe how to install slides for mounting a NetServer. Marking the Columns Hole position for rack nuts and bar nuts need to be determined. Mark the mounting location of the NetServer and mounting holes on each column of the rack.
Page 55: Installing Rack Nuts
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Installing Rack Nuts Rack nuts are installed on the front columns to secure the bezel latch and hinge. Use the rack template to locate the mounting holes (see Figure 8-3). Rack nuts are installed on the rear columns to secure the z-bracket, which is secured to the NetServer.
Page 56: Installing Bar Nuts
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Installing Bar Nuts The "bar nut" is a two-hole metal bar used to secure the mounting flanges of the slide to the rack columns. All four mounting brackets on the slides attach behind the outside faces of the columns, using bar nuts.
Page 57: Attaching The Slides
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Figure 8-5. How to Attach Bar Nuts The slots in the mounting flange allow you to insert the flange in place behind the outside face but in front of the bar nut. Hold the bar nut behind the outside face of the column at the slide screw holes marked earlier.
Page 58 Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Figure 8-6. Positioning the Slides NOTE The slide members cannot be removed. 1. Hold the slide so the slide members extend out the front of the rack. 2.
Page 59 Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Figure 8-7. Securing Slide to the Rack Column 3. Tighten both screws into the mounting flanges of each end of each slide.
Page 60: Installing The Netserver
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Installing the NetServer The following steps require lifting the NetServer and securing it to the slides installed in the rack. WARNING Extend the anti-tip foot from the front of the rack and lower all leveler feet to stabilize the rack before mounting rack components.
Page 61 Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 3. Extend the slides until you hear a click, indicating they are locked. Note that slides do not come apart. 4. Remove power supplies and hard disk drives from the server to reduce the total weight to be lifted.
Page 62 Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 7. Rest the NetServer handles on the slides and then line up the mounting holes in the NetServer chassis with the screw holes in the slides (see Figure 8-10).
Page 63: Securing The Netserver To The Rack
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 9. Remove two screws from each handle and remove the all handles (see Figure 8-11). Save the handles and screws for future removal and reshipping of the NetServer. Figure 8-11.
Page 64 Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 3. Depress the slide lockout latches, and push the NetServer completely into the rack (see Figure 8-12). Figure 8-12. Slide Lockout Releases, Bezel Latch, and Bezel Hinge 4.
Page 65 Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Figure 8-13. Securing the NetServer to the Rack 6. Snap the bezel on the bezel hinge and close the bezel on the bezel latch. The bezel swings open to access the NetServer internal mass storage cage (see Figure 8-14).
Page 66 Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 7. Attach the z-brackets to the rear columns with two Torx screws, using the T25 Torx driver. Fasten the bracket to the NetServer with two Torx screws (see Figure 8-15). 8.
Page 67: Connecting The Monitor, Keyboard, Mouse, And Ups
9 Connecting the Monitor, Keyboard, Mouse, and UPS Connect the monitor, keyboard, and mouse cables and the AC power cord to the appropriate connectors on the rear of the chassis. Figure 9-1. Rear View of LH 4/LH 4r If you have an uninterruptible power supply (UPS), refer to the instructions supplied with it.
Page 68 Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS The HP NetServer performs a diagnostic test when it is connected to an external power source, and then performs another test when the power switch is turned on. If an error condition occurs, note any error code appearing on the front panel, then refer to the troubleshooting section in Chapter 12.
Page 69: 10 Configuring The Netserver
Chapter 10 Configuring the NetServer 10 Configuring the NetServer The HP NetServer Navigator CD-ROM is shipped with your NetServer. You will use this CD-ROM to configure your NetServer. Contents of the NetServer Navigator CD-ROM The Main Menu of HP Navigator directs you to modules where you can perform configuration tasks or access online system documentation.
Page 70: Readme File
Chapter 10 Configuring the NetServer Readme File This file includes the most recent information that was not available at the time that the installation documentation was printed. It is important to check this file before proceeding with the installation. Viewing the Readme File 1.
Page 71: Run Configuration Assistant And Installation Assistant
Chapter 10 Configuring the NetServer If you have installed an ISA non-Plug-and-Play accessory board, you must reserve system resources for it. Refer to the "Configuring an ISA Non- Plug-and-Play Board" later in this chapter. Run Configuration Assistant and Installation Assistant Insert the HP NetServer Navigator CD-ROM into the CD-ROM drive.
Page 72 Chapter 10 Configuring the NetServer Select No for manual NOS installation. Perform a manual NOS installation if you are installing a NOS other than certain versions of Novell NetWare / IntranetWare or Microsoft Windows NT Server, or if you have replaced any HP components with non-HP components other than Network Interface cards on the TPL.
Page 73: Custom Configuration
Chapter 10 Configuring the NetServer it, select Configure Non-PnP board on the information window that pops up. View Configuration Advisories: Read the configuration advisories, and print them if necessary. You can change your hardware at this time to conform to the advisories. Configure Remote Management: This utility configures the Integrated Remote Management device for remote management.
Page 74 Chapter 10 Configuring the NetServer configuration and have a preferred sequence of steps, or if you prefer to configure your system one component at a time. After you have selected the NOS, version, and NOS installation mode (automated or manual), and after you have viewed the Configuration Advisories, the Custom Configuration screen displays the following menu: Essential Steps: Configure Remote Management: This utility configures the Integrated...
Page 75 Chapter 10 Configuring the NetServer Select View Resources on the Show System Information screen to display used and available system resources, such as memory ranges, I/O port ranges, DMA channels, and interrupt (IRQ) levels. Show NOS Installation Instructions: Select this option and "Save to Disk"...
Page 76: Replicate Configuration
Chapter 10 Configuring the NetServer Print and Read Instructions: You may have already done this directly from the Custom Configuration menu option: Show NOS Instructions. If not, on the Show NOS Installation Instructions screen, select "Save to Disk" to copy the Network Operating System Installation Instructions to disk.
Page 77: Integrated Remote Assistant
Chapter 10 Configuring the NetServer Some of the features of TopTools include: Notification of problems with key hardware components, including memory, disk drives, SCSI controllers, NICs, and power supplies, as well as environmental problems with temperature and voltage Unified event log to review a complete history of server activity in one place Predictive disk problem warning backed by HP pre-failure warranty replacement...
Page 78: Pcanywhere-32
Chapter 10 Configuring the NetServer Access regardless of system state for troubleshooting and problem resolution Pager notification of critical server events to alert you earlier to problems Access to the server event log Server reset and power control Remote system BIOS update Password and dial-back security Remote management capabilities enhanced with pcANYWHERE-32, providing full remote control of Microsoft Windows NT servers across the...
Page 79: User Preferences
Chapter 10 Configuring the NetServer Another utility, DiagTools, provides an easy-to-use hardware diagnostic for system verification, burn-in, and rapid troubleshooting. It must first be copied to diskette and then executed from the diskette. User Preferences User Preferences lets you change the language and the system date and time. You can also change the language of the BIOS.
Page 80: Symbios Configuration Utility
Chapter 10 Configuring the NetServer Include SCSI_A Channel [Yes/No] If the integrated HP NetRAID controller is enabled, this setting selectively includes or excludes SCSI port A from the HP NetRAID subsystem. Include SCSI_B Channel [Yes/No] If the integrated HP NetRAID controller is enabled, this setting selectively includes or excludes SCSI port B from the HP NetRAID subsystem.
Page 81: Isa Non-Plug-And-Play Boards (Optional)
Chapter 10 Configuring the NetServer Use the arrow keys to move the cursor, press ENTER to select an option, and press ESC to exit. 1. To change adapter settings: Select an adapter from the list in the Main Menu Select "Adapter Setup". This option configures the SCSI ID setting and other advanced adapter settings.
Page 82: Configuring An Isa Non-Plug-And-Play Board
Chapter 10 Configuring the NetServer Configuring an ISA Non-Plug-and-Play Board If you installed an ISA non-Plug-and-Play accessory board (such as certain modem boards, network interface boards, or multi-port boards) in a NetServer, you must reserve system resources for the board by using the Setup utility. 1.
Page 83 Chapter 10 Configuring the NetServer 11. Use the up and down arrow keys to select the DMA channel that corresponds to the DMA channel required for the ISA board you are installing, and press the + or - key on the keypad to reserve it. Reserve all DMA channels needed for the board.
Page 85: 11 Hp Information Assistant
11 HP Information Assistant The HP NetServer Online Documentation CD-ROM includes Information Assistant, which contains the entire set of documentation for your NetServer. Information Assistant provides a quick and efficient means to locate information about installing, managing and servicing your NetServer. It has complete documentation on the NetServer and accessories;...
Page 86: Copying And Printing Information
Chapter 11 HP Information Assistant Search for a word or phrase using Search. Search performs full- text searches for topic text. It not only takes you to the topic found, but highlights the word or words found by the search. You can use search operators such as AND, OR, NOT, and NEAR to further narrow your search.
Page 87: Installing Hp Information Assistant Software
Chapter 11 HP Information Assistant To print topics in Information Assistant, use one of the print options on the File drop-down menu. You can choose to print the current topic or all of the topics in a product book. After selecting the print option, the Windows Print dialog box appears. Print options vary with the capabilities of your printer.
Page 89: 12 Troubleshooting
12 Troubleshooting This chapter outlines basic troubleshooting procedures and provides references to troubleshooting information. The very first troubleshooting step should always be: check power. Always check: Equipment turned ON Equipment plugged in Any power strips in use are plugged in and turned ON Troubleshooting Tools If you are having problems installing your NetServer, there are a number of different tools available for troubleshooting.
Page 90: Diagtools
Chapter 12 Troubleshooting Error Message Utility: Lets you view descriptions of errors that occur during the Power-On Self Test (POST) and tells you how to handle the errors. Event Log Report Utility: Describes server management events and lets you review a list of errors and other system events. For problems with HP TopTools, refer to the HP NetServer Management Reference Guide on the HP Web Site at http://www.hp.com/...
Page 91: Common Installation Problems
The following sections contain general procedures to help you locate installation problems. If you need assistance, it is recommended that you contact your reseller first. If you need to get assistance from Hewlett-Packard, refer to Appendix E for information on service and support.
Page 92: Troubleshooting Sequence
Chapter 12 Troubleshooting Troubleshooting Sequence To troubleshoot an installation problem regarding NetRAID, do the following: WARNING Before removing the cover, always disconnect the power cord and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages.
Page 93: If The System Does Not Power On
Chapter 12 Troubleshooting If it is a network-related error, determine if the server has enough memory and hard disk drive capacity. Consult your network operating system manual. Verify that all cables and boards are securely plugged into their appropriate connectors or slots. Remove all added options and always change one thing, and only one thing, at a time.
Page 94: If The System Powers On, But Fails Post (Power-On Self Test)
Chapter 12 Troubleshooting If the System Powers On, but Fails POST (Power-On Self Test) Do one of the following: If the system gives a series of beeps, this indicates a system error. Contact HP or your reseller. If the system fails POST and an error message displays on the screen, see the section "Error Messages."...
Page 95: Error Messages
Chapter 12 Troubleshooting h. Turn on the server. i. Check for error messages. 4. Copy DiagTools from the HP NetServer Navigator CD-ROM to diskette, and run it from diskette. Error Messages If you get an error message, insert your HP NetServer Navigator CD-ROM into the CD-ROM drive and press the Reset button on the front of the NetServer.
Page 96 Chapter 12 Troubleshooting 00801h System Cache Error 00400h CD-ROM Error 00500h IDE Device Error 00501h IDE Device Error 00040h Invalid PC Serial Number, correct with F2 00020h Option ROM Error 00105h Mouse Error 00102h Keyboard Error 00106h Mouse Error 00103h Keyboard Error 00800h System Cache Error...
Page 97: Appendix A Installing The Netserver In An Hp Systems Rack
Appendix A Installing the NetServer in an HP Systems Rack This appendix lists the steps required to install the rack-optimized HP NetServer LH 4r (see Figure 8-1) in an HP Systems rack. NOTE The pedestal mounted HP NetServer LH 4 cannot be rack installed without a conversion kit.
Page 98: Tools Required
Appendix A Installing the NetServer in an HP Systems Rack The hardware used in this installation is shown in Figure A-1. Column Inside Face Outside Face Handles NetServer Slide Bezel Latch Rack Bezel Template Slide Member Leveler Bezel Foot Hinge Anti-Tip Foot Hex Nut...
Page 99: Installing The Slides
Appendix A Installing the NetServer in an HP Systems Rack Hewlett-Packard Systems Rack template Tape or a marker pen to mark mounting locations Installing the Slides The following steps and illustrations describe how install slides for mounting a NetServer. Marking the Columns Mark the mounting location of the NetServer and mounting holes on each column of the rack as described (see Figure A-2).
Page 100: Installing Rack Nuts
Appendix A Installing the NetServer in an HP Systems Rack 4. Repeat steps 1 through 3 and mark the second rear column. Figure A-2. Marking the Rack Columns Installing Rack Nuts Rack nuts are installed on the front columns to secure the bezel latch and hinge. Use the rack template to locate the mounting holes (see Figure A-3).
Page 101 Appendix A Installing the NetServer in an HP Systems Rack 2. Install the bezel hinge rack nuts on the left front column (holes 6 and 19 counted up from the base line). Rack nuts are installed on the rear columns to secure the z-bracket, which is secured to the NetServer.
Page 102: Installing Bar Nuts
Appendix A Installing the NetServer in an HP Systems Rack Installing Bar Nuts The "bar nut" is a two-hole metal bar used to secure the mounting flanges of the slide to the front columns (see Figure A-4). Place bar nut behind outside face of column.
Page 103: Attaching The Slides
Appendix A Installing the NetServer in an HP Systems Rack Attaching the Slides The following steps describe how to attach the slides to the columns. 1. Remove hex nuts and lock washers securing the removable mounting flange to the slide. Save the hex nuts and lock washers. 2.
Page 104 Appendix A Installing the NetServer in an HP Systems Rack Figure A-6. Securing the Slide to the Front Column NOTE The slide members cannot be removed. 4. Tighten both screws in the mounting flanges of the slide. 5. Insert the threaded stud on the rear of the slide into the rear column mounting hole marked earlier.
Page 105: Completing The Netserver Installation
Appendix A Installing the NetServer in an HP Systems Rack Completing the NetServer Installation The installation of the NetServer in the HP Systems rack is completed by installing the NetServer on the slides and securing it to the rack. Follow the steps beginning in the section Installing the NetServer in Chapter 8, Installing the NetServer in an HP Rack Systems/E or Rack System/U to complete the installation.
Page 107: Appendix B Specifications
Appendix B Specifications The specifications listed below can vary if you install a mass storage device in your server that has more stringent environmental limits. Make sure that the operating environment for your server is suitable for all the mass storage devices that you are using.
Page 108: Weight And Dimensions
Appendix B Specifications Weight and Dimensions NOTE A fully-loaded NetServer can weigh up to 176 pounds. Follow local regulations, and use one person for every 40 pounds of NetServer weight when lifting it. HP NetServer LH 4 Height 494.8 mm (19.5 in) Width 350.5 mm (13.8 in) Depth...
Page 109: Appendix C Regulatory Information
Hewlett-Packard’s system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your computer. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment. Cables used with this device must be properly shielded to comply with the requirements of the FCC.
Page 110: Cd-Rom
Appendix C Regulatory Information to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause harmful interference to radio communications.
Page 111: Notice For Canada: Doc Requirements
Appendix C Regulatory Information Notice for Canada: DOC Requirements For Products Labeled "Class B" This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Page 112 FCC Title 47 CFR, Part 15 Supplementary Information: 1) The product was tested in a typical configuration with Hewlett-Packard peripherals. 2) Models were configured with a network interface board and shielded twisted-pair cable. 3) The product complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:...
Page 113: Notice For Finland: Laser Safety Statement
Appendix C Regulatory Information Notice for Finland: Laser Safety Statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT - verkkopalvelimeen voidaan asentaa lisävarusteena laitteensisainen CD- LH 4 ROM-lukulaite, joka on laserlaite. Kyseinen CD-ROM-lukulaite on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä lukulaitteen suojakotelo estää laseräteen pääsyn laiteen ulkopuolelle.
Page 114: Notice For Japan
Appendix C Regulatory Information VORSICHT Die Verwendung von anderen Steuerungen oder Einstellungen oder das Durchführen von anderen Vorgängen als in der Bedienungsanleitung beschrieben kann gefährliche Strahlenexpositionen zur Folge haben. This CD-ROM Drive Unit is classified as a CLASS 1 CLASS 1 LASER PRODUCT.
Page 115: For Products Labeled As Class A
Appendix C Regulatory Information For Products Labeled as Class A (Translation) This equipment is in the Class A category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI). When used in a residential area, radio interference may be caused.
Page 116: Notice For Taiwan: Class A Warning Statement
Notice for Taiwan: Class A Warning Statement Mexico: Hardware Warranty Statement This warranty statement applies only to sales in Mexico. Póliza de Garantía Hewlett-Packard de México, S. A. de C. V. con domicilios en: Guadalajara, Jalisco Monterrey, Nvo. León Montemorelos No. 299 Calz.
Page 117 Los gastos de transportación que se deriven de su cumplimiento serán cubiertos por Hewlett-Packard de México, S. A. de C. V. 3. Tiempo de Reparación: El tiempo de reparación en ningún caso será mayor a treinta días contados a partir de la recepción del producto en cualquiera de los sitios en donde...
Page 118: Notice For U.k.: General Approval
Appendix C Regulatory Information Notas El consumidor podrá solicitar que se haga efectiva la garantía ante la propia casa comercial donde adquirió el producto. En caso de que la presente garantía se extraviara, el consumidor puede recurrir a su proveedor para que se le expida otra póliza de garantía, previa presentación de la nota de compra o factura respectiva.
Page 119: Appendix D Warranty And Software License
Appendix D Warranty and Software License Warranty See the HP NetServer Warranty and Service/Support Booklet included with your product for all warranty and service/support information. HP Software Product License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW.
Page 120 Appendix D Warranty and Software License in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network. If your Computer was shipped with a Recovery CD, (i) the Recovery CD and/or Support Utility software may be used only for restoring the hard disk of the HP computer system with which the Recovery CD originally was provided, and (ii) if separate EULA(s) are included with your Computer for any other MS...
Page 121: Appendix E Service And Support
Appendix E Service and Support For all service and support information, see the HP NetServer Warranty and Service/Support Booklet included with your product.
Page 123: Index
Index ISA non-Plug-and-Play boards, 75, accessory boards connecting to AC power installation, 17 inrush current precautions, 7 ISA non-Plug-and-Play, 75, 76 Contents Checklist, 1 PCI vs. ISA connectors, 17 Converting LH 3 to LH 3r, 2 tested with NetServer, 19 cooling, 44 Covers, 9 removing LH 3, 9...
Page 124 Index Keyboard Lock, 4 Lock, 4 I/O memory slot, 17 menu, 5 I/O port range, 76 I/O Resources, 77 Power Switch, 4 RESET, 4 Indicators, 6 Status LEDs, 4 Integrated HP NetRAID, 41 Status Screen, 4 interference, 103 interrupt (IRQ) level, 76 interrupt resources, 77 half-height drives, 33 IRQ resources, 77...
Page 125 Index NetRAID, 41 in primary hot-swap mass storage Assistant, 66, 68, 86 cage, 32 configuration, 66, 68, 86 non-hot-swap shelves, 32 SCSI configurations, 34 non-hot-swap shelves, 31 SE SCSI connectors, 17 SE SCSI devices, 31 Parallel Port, 6 Serial Port A, 6 PCI board slots, 17 Serial Port B, 6 Ports, 6...
Page 126 Index how to determine type 1, 48 ventilating fans, 44 ventilation, 34 WARNING version of NetServer Lift NetServer with two people, 55 pedestal illustration, 45 Warranty, 113 rack illustration, 45 weight and dimensions, 102 version of rack...

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Lc2000r - netserver - 128 mb ram Lh3000r - netserver - 128 mb ram Lh4r - netserver - 256 mb ram Lh6000r - netserver - 0 mb ram D5970a - netserver - lcii Netserver lh 4 ... Show all

HP D7171A - NetServer - LPr User Manual

1 Introduction

2 Controls, Ports, and Indicators

3 Removing and Replacing Covers

4 Accessory Boards

5 Installing Additional Memory

6 Installing Mass Storage Devices

7 Installing Additional Power Supplies

8 Installing the Netserver in an HP Rack System/E or Rack System/U

9 Connecting the Monitor, Keyboard, Mouse, and UPS

10 Configuring the Netserver

11 HP Information Assistant

12 Troubleshooting

Appendix A Installing the Netserver in an HP Systems Rack

Appendix B Specifications

Appendix C Regulatory Information

Appendix D Warranty and Software License

Appendix E Service and Support

Index

Quick Links

Troubleshooting

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Summary of Contents for HP D7171A - NetServer - LPr

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Table of Contents