Configuring Call Home - Cisco AP775A - Nexus Converged Network Switch 5010 Configuration Manual

S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m

Configuring Call Home

Call Home provides e-mail-based notification of critical system events. A versatile range of message
formats are available for optimal compatibility with pager services, standard e-mail, or XML-based
automated parsing applications. Common uses of this feature may include direct paging of a network
support engineer, e-mail notification to a Network Operations Center, and utilization of Cisco Smart Call
Home services for direct case generation with the Technical Assistance Center.
Cisco Autonotify is upgraded to a new capability called Smart Call Home. Smart Call Home has
Note
significant functionality improvement over Autonotify and is available across the Cisco product range.
For detailed information on Smart Call Home, see the Smart Call Home page at this location:
http://www.cisco.com/go/smartcall/
The Call Home feature provides message throttling capabilities. Periodic inventory messages, port
syslog messages, and RMON alert messages are added to the list of deliverable Call Home messages. If
required you can also use the Cisco Fabric Services application to distribute the Call Home configuration
to all other switches in the fabric.
This chapter includes the following sections:
Call Home Features, page 62-2
•
About Smart Call Home, page 62-2
•
Obtaining Smart Call Home, page 62-5
•
Configuring Call Home, page 62-5
•
Configuring Contact Information, page 62-6
•
Destination Profiles, page 62-7
•
Alert Groups, page 62-9
•
Customized Alert Group Messages, page 62-10
•
Call Home Message Level Feature, page 62-11
•
Syslog-Based Alerts, page 62-12
•
• RMON-Based Alerts, page 62-13
• E-Mail Options, page 62-14
• HTTPS Support, page 55-22
Periodic Inventory Notification, page 62-15
•
Duplicate Message Throttle, page 62-16
•
OL-17256-03, Cisco MDS NX-OS Release 4.x
C H A P T E R
Cisco MDS 9000 Family Fabric Manager Configuration Guide
62
62-1