Intel SR9000MK4U - Server System - 0 MB RAM Product Manual page 177

Location
Processor
Memory Box
Memory Box
Hard Drive
DVD Drive
Network
USB Device
I/O Card
®
Intel Server System SR9000MK4U Product Guide
Table 30. Troubleshooting Guide
Symptom
System does not recognize
part of the processors that
were installed.
Memory capacity is indicated
less than actual loaded
capacity.
Memory Box Attention LED
(orange) is on.
Hard drive is not properly
recognized. Red hard drive
LED indicates a fault.
DVD drive does not work.
Network is not available for
communication.
A connected device is not
recognized.
I/O card is not properly
recognized. Attention LED
(yellow) blinks.
Solution
Check that the processor/MVR are
installed properly.
Check that the MVR power cable is
properly connected.
Check that the processor is configured.
Check if memory is used in Mirror
Mode (green memory box mirror LED
on).
Check that the memory box is properly
connected.
Check that the DIMM is installed
properly in the memory box.
Check that the DIMM is configured.
Swap the memory box after confirming
the memory is in mirror mode (green
memory box mirror LED is on).
Check that the hard drive is installed
properly.
Check that the hard drive is configured.
Check that the SAS/SATA cable, etc.
between hard drive backplane and
main board in the system are properly
connected.
Check that the IDE cable, etc. between
the DVD drive and main board in the
system are properly connected.
Replace the DVD-ROM drive.
Check that the network cable is
properly connected.
Check that the device of the network
destination is turned on.
The front ports are USB 1.1. The rear
ports are USB 2.0.
Check that the USB device and cable
are properly connected.
Check that the USB cable, etc.
between front panel and main-board
are properly connected.
Check that the I/O card is installed into
the slot properly.
Check that the variety of I/O card
corresponds to the installed slot.
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