Intel SR1695GPRX Service Manual
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Intel SR1695GPRX Service Manual

Intel SR1695GPRX Service Manual

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Intel
Server System
SR1695GPRX Service Guide
®
A Guide for Technically Qualified Assemblers of Intel
Identified Subassemblies/
Products
Intel Order Number G11460-003

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Summary of Contents for Intel SR1695GPRX

  • Page 1 ® Intel Server System SR1695GPRX Service Guide ® A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies/ Products Intel Order Number G11460-003...
  • Page 2 Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur.

  • Page 3: Safety Information

    Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the ® Intel Server Deployment Toolkit CD and/or at, http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
  • Page 4 ® Intel Server System SR1695GPRX Service Guide...

  • Page 5: Warnings

    Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® Intel Server System SR1695GPRX Service Guide...
  • Page 6 ® Intel Server System SR1695GPRX Service Guide...

  • Page 7: Preface

    BIOS update, and reset the password or CMOS. Information about the ® specific BIOS settings and screens is available in the Intel Server Board S3420GPRX Technical Product Specification. See the table below for a link to the Technical Product Specification.

  • Page 8: Product Contents

    Attention document (This document) • No power cord ® Your Intel Server System SR1695GPRX does not ship with the following items. You must add the following hardware to make this system operational: • Processors • Memory – DDR3 800/1066/1333 MT/s ECC Registered DIMM OR ECC unbuffered DIMM •...

  • Page 9: Server System References

    Accessories or other Intel Spares and Configuration Guide server products This is available from your Intel field representative or on the Server Configurator Tool at: http://www.intel.com/p/en_US/support/highlights/server/s3420gp Hardware (peripheral For the Tested Hardware Operating Systems List, you can go to the ®...
  • Page 10 Server System References For this Information or Use this Document or Software Software For diagnostics test Diagnostics software http://www.intel.com/p/en_US/support/highlights/server/s3420gp ® Intel Server System SR1695GPRX Service Guide...

  • Page 11: Table Of Contents

    About this Manual ........................ vii Manual Organization ......................vii Product Contents .........................viii ® Intel Server System SR1695GPRX Contents ............viii Server System References ....................ix Chapter 1: Server System Features ................1 Chassis Component Identification ..................4 System Front Panel (SR1695GPRX) ................4 System Rear ........................
  • Page 12 Installing a SAS or SATA Hot-swap Hard Disk Drive ..........39 Removing a SAS or SATA Hot-swap Hard Disk Drive ..........42 Installing or Removing a Slimline Optical Drive (SR1695GPRX) ........42 Installing a Slimline Optical Drive ................42 Installing or Replacing a PCIe* Riser Card ................. 45 Replacing a PCIe* Riser Card ..................
  • Page 13 Removing the Power Supply ..................60 Installing the Power Supply ..................61 Replacing a System Fan (SR1695GPRX) ................62 Replacing the System Blower Fans (SR1695GPRX) ..........62 Replacing the Rotor Fan ....................64 Installing and Removing the Rack Handle ................66 Installing the Rack Handle ...................66 Removing the Rack Handle ..................66...
  • Page 14 Información de seguridad del servidor ..............110 Advertencias y precauciones sobre seguridad ............110 Aplicaciones y usos previstos ................... 111 Selección de la ubicación ..................112 Manipulación del equipo ................... 112 Advertencias de alimentación y eléctricas ..............112 ® Intel Server System SR1695GPRX Service Guide...
  • Page 15 Server Issue Report Form ............151 Board/Chassis Information ..................151 DIMM Configuration ....................151 Operating System Information ...................152 Add-in Card, Peripheral, Video, NIC ................152 Hard Drive Information ....................153 Management Information ...................153 Complete Problem Description ..................153 ® Intel Server System SR1695GPRX Service Guide xvii...
  • Page 16 ® xviii Intel Server System SR1695GPRX Service Guide...
  • Page 17 ® Figure 1. Intel Server System SR1695GPRX ................. 1 Figure 2. Front Controls and LEDs (SR1695GPRX) ..............4 Figure 3. Back Panel Connectors....................8 Figure 4. System Components (SR1695GPRX) ..............12 Figure 5. S3420GPRX Connector and Component Locations ..........14 Figure 6.
  • Page 18 Figure 43. Installing the Power Supply into the Server System..........61 Figure 44. Removing Fan from the Server System (SR1695GPRX) ........63 Figure 45. Installing Fan into the Server System (SR1695GPRX) ......... 64 Figure 46. Replacing the Rotor Fan..................65 Figure 47.
  • Page 19 List of Tables ® Table 1. Intel Server System SR1695GPRX Feature Summary ..........2 Table 2. Front Control Button Function ..................4 Table 3. Front LED Indicator Functions ..................5 Table 4. SSI Power LED Operation ................... 5 Table 5. System Status LED Operation ..................6 Table 6.
  • Page 20 ® xxii Intel Server System SR1695GPRX Service Guide...

  • Page 21: Chapter 1: Server System Features

    ® Figure 1. Intel Server System SR1695GPRX ® Intel Server System SR1695GPRX Service Guide...

  • Page 22: Table 1. Intel ® Server System Sr1695Gprx Feature Summary

    Table 1 summarizes the features of the server system. ® Table 1. Intel Server System SR1695GPRX Feature Summary Feature Description • Dimensions 1.69 inches high (43.00 millimeters) (SR1695GPRX) • 17.76 inches wide, without rails (451.17 millimeters) • 18.97 inches wide, with rails (482 millimeters) •...
  • Page 23 Support for four 2.5” or 3.5” serial SATA II hard drives with SW Drive Support RAID 0, 1, 5, and 10. • A slimline optical device is supported. ® • Up to four SAS hard drives through optional Intel SAS Entry RAID Module card. • ® RAID Support Intel Embedded Server RAID Technology II through onboard SATA connectors provides SATA RAID 0, 1, and 10.

  • Page 24: Chassis Component Identification

    C. Power/Sleep LED D. System NIC 5 Activity LED G. System Status LED I. USB 2.0 Connectors Figure 2. Front Controls and LEDs (SR1695GPRX) Table 2. Front Control Button Function Power/Sleep Button Toggles the system power on/off. This button also functions as a Sleep Button if enabled by an ACPI- compliant operating system.

  • Page 25: Table 3. Front Led Indicator Functions

    System power is on but the BIOS has not yet initialized the chipset. S1 Sleep ACPI Blink DC power is still on. The operating system has saved context and gone into a level of low-power state. ® Intel Server System SR1695GPRX Service Guide...

  • Page 26: Table 5. System Status Led Operation

    4. Non-critical threshold crossed – Temperature, voltage, power nozzle, power gauge, and PROCHOT2 (Therm Ctrl) sensors. 5. Battery failure. 6. Predictive failure when the system has redundant power supplies. ® Intel Server System SR1695GPRX Service Guide...
  • Page 27 LED will be solid on, both amber and green. Once BMC initialization has completed, the status LED will stay green solid on. If power button is pressed before BMC initialization completes, the system will not boot to POST. ® Intel Server System SR1695GPRX Service Guide...

  • Page 28: System Rear

    The following table provides the LED information. Table 6. NIC LED Descriptions LED State LED State NIC State Green LAN link is not established. LAN link is established. Blinking LAN activity is occurring. ® Intel Server System SR1695GPRX Service Guide...
  • Page 29 Table 6. NIC LED Descriptions LED State LED State NIC State 10 Mbit / sec data rate is selected Green 100 Mbit / sec data is selected Yellow 1000 Mbit / sec data rate is selected ® Intel Server System SR1695GPRX Service Guide...

  • Page 30: Peripheral Devices (Sr1695Gprx)

    Note: Each drive can consume up to 17 W of power. Drives must be specified to run at a maximum ambient temperature of 45 ° ® Note: The Intel Server System SR1695GPRX does not support all Serial ATA (SATA) hard drives. See “Server System References” for an Internet link to a list of supported hardware.

  • Page 31: Slimline Optical Drive Carrier

    Note: The Intel Server System SR1695GPRX does not support all slimline optical drives. Refer to the table in Preface for an Internet link to a list of supported hardware. Intel provides accessory kits for these drives. For installation instructions for an optical drive, see “Installing or Removing a Slimline...

  • Page 32: Internal Components (Sr1695Gprx)

    Server Board G. System Blowers (2) Power Supply Front Panel Hard Drive Bays Rotor Fan Slimline Optical Drive Bay PCIe* Riser Assembly BBU Support Rack Handles Processor Air Duct Figure 4. System Components (SR1695GPRX) ® Intel Server System SR1695GPRX Service Guide...

  • Page 33: Server Board Connectors/Components

    Server Board Connectors/Components ® Intel Server System SR1695GPRX Service Guide...

  • Page 34: Figure 5. S3420Gprx Connector And Component Locations

    HH. Internal USB connector ® DIMM Slots II. Intel RMM3 Lite System FAN 3 JJ. Front Panel Connector System FAN 2 KK. Internal Serial Port B CPU Socket Figure 5. S3420GPRX Connector and Component Locations ® Intel Server System SR1695GPRX Service Guide...

  • Page 35: Configuration Jumpers

    Rack and Cabinet Mounting Options The chassis was designed to support 19 inches wide by up to 30 inches deep server cabinets. The system supports the following Intel rack mount options: • A basic slide rail kit (Product order code – AXXBASICRAIL) is designed to mount the chassis into a standard (19 inches by up to 30 inches deep) EIA-310D compatible server cabinet.

  • Page 36: Hardware Requirements

    Server Board S3420GPRX supports one Intel Xeon 3400 processor series with 95 W Thermal Design Power (TDP). ® ® Intel Server Board S3420GPRX can also support Intel Core i3 processor. For a complete list of supported processors, see the links under “Server System References”. Memory ®...
  • Page 37 DIMM timings (RAS latency, CAS latency, etc.). ® ® The Intel SAS Entry RAID Module option is enabled by default once the Intel Entry RAID Module. ® Intel Server System SR1695GPRX Service Guide...
  • Page 38 ® Intel Server System SR1695GPRX Service Guide...

  • Page 39: Chapter 2: Server Utilities

    You can run BIOS Setup with or without an operating system ® present. See the links under “Server System References” for a link to the Intel Server Board S3420GPRX Technical Product Specification where you will find details about specific BIOS setup screens.

  • Page 40: Table 8. Setup Menu Key Use

    If “No” is selected and <Enter> is pressed, or <Esc> is pressed, the user is returned to where they were before <F9> was pressed without affecting any existing field values. ® Intel Server System SR1695GPRX Service Guide...

  • Page 41: Upgrading The Bios

    Press <F2> Key if you want to run SETUP 2. Write down the current settings in the BIOS Setup program. Note: Do not skip Step 2. You need these settings to configure your server at the end of the procedure. ® Intel Server System SR1695GPRX Service Guide...

  • Page 42: Upgrading The Bios

    1. Power down and unplug the system from the AC power source. 2. Move the recovery jumper at JIF3 from the spare location at pins 2 and 3 to cover pins 1 and 2. Refer to the following figure. ® Intel Server System SR1695GPRX Service Guide...

  • Page 43: Clearing The Password

    “clear” position clears both passwords. Before a new password(s) is set, you must restore the password clear jumper to its original position. 1. Power down the system and disconnect the AC power. ® Intel Server System SR1695GPRX Service Guide...

  • Page 44: Clearing The Cmos

    2. Open the server chassis. For instructions, see your server chassis documentation. 3. Move the jumper from the default operating position (covering pins 1 and 2) to the reset / clear position (covering pins 2 and 3). ® Intel Server System SR1695GPRX Service Guide...

  • Page 45: Updating The Integrated Bmc

    Integrated BMC into an update mode, allowing the firmware to load safely onto the flash device. In the unlikely event the Integrated BMC firmware update process fails (due to the Integrated BMC not being in the proper update state), the server ® Intel Server System SR1695GPRX Service Guide...
  • Page 46 9. Move jumper from the enabled position (covering pins 2 and 3) to the disabled position (covering pins 1 and 2). 10. Close the server chassis. 11. Reconnect the AC cord and power up the server. ® Intel Server System SR1695GPRX Service Guide...

  • Page 47: Chapter 3: Hardware Installations And Upgrades

    ® Intel Server System SR1695GPRX are hot-swappable. Before removing or installing any non-hot-swappable component in this server system, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.

  • Page 48: Removing And Installing The Server Cover

    3. Push rearward on the blue grip point at the front of the server. 4. Slide the cover back until it stops and then lift the cover upward to remove it. See letter “C”. EP0004 Figure 11. Removing the Server System Cover ® Intel Server System SR1695GPRX Service Guide...

  • Page 49: Installing The Server System Cover

    The system requires the use of an air duct to direct airflow and sustain appropriate air pressure. Always operate your server system with the air duct in place. The air duct is required for proper airflow within the server system. ® Intel Server System SR1695GPRX Service Guide...

  • Page 50: Removing The Processor Air Duct

    3. Remove the server system cover. For instructions, see “Removing the Server System Cover”. 4. Lift the processor air duct from its location behind the two system blower fans. EP0006 Figure 13. Removing the Processor Air Duct ® Intel Server System SR1695GPRX Service Guide...

  • Page 51: Installing The Processor Air Duct

    DIMM B2 starting from the center of the board. See “Memory” for a discussion of the memory requirements and options. See “Server System References” for a link to the list of tested DIMMs. ® Intel Server System SR1695GPRX Service Guide...

  • Page 52: Installing Dimms

    11. Install the server system cover. For instructions, see “Installing the Server System Cover”. Removing DIMMs To remove a DIMM, follow these steps: 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. ® Intel Server System SR1695GPRX Service Guide...
  • Page 53 6. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package. 7. Install the server system cover. For instructions, see “Installing the Server System Cover”. ® Intel Server System SR1695GPRX Service Guide...

  • Page 54: Replacing The Processor

    9. Raise the CPU load plate. 10. Remove the processor. 11. If installing a replacement processor, see “Installing the Processor”. Otherwise, install the protective socket cover over the empty processor socket and then reinstall the chassis cover. ® Intel Server System SR1695GPRX Service Guide...

  • Page 55: Installing The Processor

    Figure 16. Lifting the Processor Socket Handle 5. Push the rear tab with your finger to slightly lift the front of the load plate. Raise the load plate completely. Raise the CPU load plate (see Figure 17). ® Intel Server System SR1695GPRX Service Guide...

  • Page 56: Figure 17. Opening The Load Plate

    Caution: Do not touch the socket pins; they are very sensitive and easily damaged. 6. Remove the processor from the packaging box and remove the protective shipping cover. See Figure 18. AF003189 Figure 18. Removing the Shipping Cover ® Intel Server System SR1695GPRX Service Guide...

  • Page 57: Figure 19. Installing The Processor

    9. Remove the protective socket cover. See Figure AF003368 Figure 20. Removing the Protective Socket Cover Note: Retain the protective socket cover for use when removing a processor that will not be replaced. ® Intel Server System SR1695GPRX Service Guide...

  • Page 58: Installing The Heat Sink

    Figure 21. Do not fully tighten one screw before tightening another. 5. Gradually and equally tighten each captive screw in the same order until each is firmly tightened. AF003369 Figure 21. Installing the Heat Sink ® Intel Server System SR1695GPRX Service Guide...

  • Page 59: Installing And Removing A Hot-Swap Hard Drive

    “Installing the Server System Cover”. Installing and Removing a Hot-swap Hard Drive ® You can install up to two fixed SATA drives in the Intel Server System SR1695GPRX. “Server System References” for a link to a list of supported hardware.

  • Page 60: Figure 23. 2.5 Hdd Installation

    6. Align the holes in the drive to the holes in the drive carrier and attach it to the carrier with the screws that were attached to the drive blank. AF003303 Figure 23. 2.5 HDD Installation ® Intel Server System SR1695GPRX Service Guide...

  • Page 61: Figure 24. 3.5 Hdd Installation

    Do not push on the black drive carrier lever until the lever begins to close by itself. 8. When the black drive carrier lever begins to close by itself, push on it to lock the drive assembly into place. AF003305 Figure 25. Locking the drive assembly ® Intel Server System SR1695GPRX Service Guide...

  • Page 62: Removing A Sas Or Sata Hot-Swap Hard Disk Drive

    To maintain proper system cooling, if you do not install a device at this location, you must install the provided filler blank. Installing a Slimline Optical Drive 1. Remove the slimline drive bay filler blank, if installed. ® Intel Server System SR1695GPRX Service Guide...

  • Page 63: Figure 26. Removing The Knockout In Bezel For Optical Opening

    3. Screw the latch to the optical drive, and plug in the composed SATA/SATA Power cable, which is shipped in system package. AF003312 Figure 27. Attaching the Brackets to the Optical Drive 4. Lead the SATA/SATA Power cable through the optical drive bay before inserting the drive. ® Intel Server System SR1695GPRX Service Guide...

  • Page 64: Figure 28. Installing The Optical Drive Into The Server System

    6. Connect the SATA cable connector to SATA port 4 or 5 on server board. 7. Connect the SATA power connector to P6 connector from system power supply. EP0009 Figure 28. Installing the Optical Drive into the Server System ® Intel Server System SR1695GPRX Service Guide...

  • Page 65: Installing Or Replacing A Pcie* Riser Card

    6. Remove any add-in cards from the PCIe* Riser connector. For instructions, see “Removing a PCI Add-in Card”. 7. Remove the screw that attaches the riser card to the riser assembly. Save these screws to be used later. ® Intel Server System SR1695GPRX Service Guide...

  • Page 66: Installing A Pcie* Riser Card

    5. Remove the PCIe* Riser assembly. 6. Remove any add-in cards from the PCIe* Riser connector. For instructions, see “Removing a PCI Add-in Card”. 7. Use the screw to attach the riser card to the riser assembly. ® Intel Server System SR1695GPRX Service Guide...

  • Page 67: Installing And Removing A Pci Add-In Card

    AC power cord from the system or wall outlet. Installing a PCI Add-in Card 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. ® Intel Server System SR1695GPRX Service Guide...

  • Page 68: Removing A Pci Add-In Card

    4. Remove the PCIe* Riser assembly. For instructions, see “Replacing a PCIe* Riser Card”. 5. Remove the screw at the rear of the riser assembly. See letter “A” in Figure Save this screw. You will use it later. ® Intel Server System SR1695GPRX Service Guide...

  • Page 69: Figure 32. Removing A Full Height Add-In Card

    10. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 11. Install the server system cover. For instructions, see “Installing the Server System Cover”. 12. Plug all peripheral devices and the AC power cable into the server. ® Intel Server System SR1695GPRX Service Guide...

  • Page 70: Installing And Removing The I/O Expansion Module

    2. Attach the standoffs to the server board (see letter “A”) and attach the I/O shield gasket to the module (see letter “B”). 3. Attach the I/O expansion module(s) to the server board (see letter “C”). ® Intel Server System SR1695GPRX Service Guide...

  • Page 71: Removing The I/O Expansion Module(S)

    1. Remove the I/O expansion module(s) from the server board (see letter “A”). 2. Remove the standoffs from the server board (see letter “B”). 3. Install the I/O expansion module cover into the system back panel (see letter “C”). ® Intel Server System SR1695GPRX Service Guide...

  • Page 72: Installing And Removing The Rmm3 Lite

    Removing the RMM3 Lite 1. Remove the PCI riser assembly. For instructions, see “Replacing a PCIe* Riser Card”. 2. Disconnect the RMM3 Lite from the server board RMM3 Lite connector (J2D1) as shown in Figure ® Intel Server System SR1695GPRX Service Guide...

  • Page 73: Replacing The Backplane Board

    2. Disconnect all cables from the backplane board. 3. Remove two screws on the top of backplane bracket (see letter “B”). 4. Pull out the backplane assembly vertically from the chassis (see letter “C”). ® Intel Server System SR1695GPRX Service Guide...

  • Page 74: Installing The Backplane Board

    2. Tighten two screws to lock the backplane assembly in position (see letter “B”). 3. Connect data/power cables to the backplane connectors. 4. Engage hard drives back to the backplane (see letter “C”). ® Intel Server System SR1695GPRX Service Guide...

  • Page 75: Figure 38. Installing The Backplane Board

    EP0015 Figure 38. Installing the backplane board ® Intel Server System SR1695GPRX Service Guide...

  • Page 76: Replacing The Server Board

    7. Remove the nine screws from the server board (see letter “A”) and lift the server board from the server system (see letter “B”). EP0023 Figure 39. Removing the Server Board 8. Install the replacement server board. See “Installing the Server Board” on page ® Intel Server System SR1695GPRX Service Guide...

  • Page 77: Installing The Server Board

    4. Re-connect the system fan cables to server board. 5. Re-connect all SATA cables to the server board. 6. Install the PCI riser assembly. 7. Install the memory, processor heat sinks, and processors. 8. Install the system air duct. ® Intel Server System SR1695GPRX Service Guide...

  • Page 78: Replacing The Cmos Battery

    Cover”. 4. Remove the server's cover and locate the battery. See Figure 5. Pull back gently on the metal tab at the top of the battery. 6. Remove the battery from its socket. ® Intel Server System SR1695GPRX Service Guide...

  • Page 79: Figure 41. Replacing The Cmos Battery

    8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. Close the chassis. 10. Run the BIOS Setup utility to restore the configuration settings. ® Intel Server System SR1695GPRX Service Guide...

  • Page 80: Replacing The Power Supply (Sr1695Gprx)

    Replacing the Power Supply (SR1695GPRX) Removing the Power Supply You can replace the power supply if it fails or if one of the fans integrated into it fails. To replace the power supply, use the following instructions. 1. Disconnect the power cord (see letter “A”).

  • Page 81: Installing The Power Supply

    1. Insert the replacement power supply module into the power supply cage and push hard until it clicks into place (see letter “A”). 2. Connect the power cord (see letter “B”). EP0029 Figure 43. Installing the Power Supply into the Server System. ® Intel Server System SR1695GPRX Service Guide...

  • Page 82: Replacing A System Fan (Sr1695Gprx)

    Use the following steps to replace a system blower fan or the PCI cooling fan. Replacing the System Blower Fans (SR1695GPRX) 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety...

  • Page 83: Figure 44. Removing Fan From The Server System (Sr1695Gprx)

    7. Lift the fan from the system (see letter “C” in Figure 44). EP0017 Figure 44. Removing Fan from the Server System (SR1695GPRX) 8. Install the replacement fan into the chassis (see letter “A” in Figure 45), using the two screws you removed previously.

  • Page 84: Replacing The Rotor Fan

    EP0013 Figure 45. Installing Fan into the Server System (SR1695GPRX) 11. Install the server system cover. For instructions, see “Installing the Server System Cover”. 12. Plug all peripheral devices and the AC power cable into the server. Replacing the Rotor Fan 1.

  • Page 85: Figure 46. Replacing The Rotor Fan

    EP0018 EP0026 Figure 46. Replacing the Rotor Fan ® Intel Server System SR1695GPRX Service Guide...

  • Page 86: Installing And Removing The Rack Handle

    2. Repeat step 1 on the opposite side of the server. Removing the Rack Handle 1. Remove the three screws holding the rack handle in place, and remove the rack handle from the server system. AF003327 Figure 48. Removing the Rack Handle ® Intel Server System SR1695GPRX Service Guide...

  • Page 87: Removing And Installing The Front Bezel

    Removing and Installing the Front Bezel ® The front bezel is available as an optional accessory for the Intel Server System SR1695GPRX. Removing the Front Bezel 1. Unlock the bezel with the key and pull the bezel from the server system.

  • Page 88: Installing The Front Bezel

    Then lock the bezel with the key. AF003542 AF003543 Figure 50. Installing the Front Bezel ® Intel Server System SR1695GPRX Service Guide...

  • Page 89: Appendix A: Technical Reference

    For example, the PCI cooling fan cable is labeled with the letter “C” both where it connects to the server board and at the PCI cooling fan itself. ® Intel Server System SR1695GPRX Service Guide...

  • Page 90: Cable Routing (Sr1695Gprx)

    Cable Routing (SR1695GPRX) Power Supply Server Board Front Panel USB SGPIO Backplane Optical Drive EP0020 Backplane Figure 51. Cable Routing (SR1695GPRX) ® Intel Server System SR1695GPRX Service Guide...

  • Page 91: 400-W Single Power Supply Input Voltages

    400-W Single Power Supply Output Voltages Table 9 lists the total wattage available from the power subsystem for each voltage. For information about calculating the power usage for your configuration, see SR1695GPRX Power Budget Tool. Table 9. Power Supply Output Capability...

  • Page 92: System Environmental Specifications

    Vibration, unpackaged 5 Hz to 500 Hz, 2.20 g RMS random Shock, operating Half sine, 2 g peak, 11 mSec ® +/-15kV except I/O port +/-8KV per Intel Environmental test specification System Cooling 2050 BTU/hour Requirement in BTU/Hr EMI operating Required to meet EMI emission requirements, tested as part of system ®...

  • Page 93: Appendix B: Troubleshooting

    SATA drivers. Intel provides a package called the “Platform Confidence Test” that may help with your diagnostics. See “Server System References”...

  • Page 94: Problems Following Initial System Installation

    See “Server System References” for links to the tested component lists. Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source. ® Intel Server System SR1695GPRX Service Guide...

  • Page 95: Verifying Proper Operation Of Key System Lights

    • Characters on the screen appear distorted or incorrect. • System cooling fans do not rotate. • Diskette drive activity light does not light. • Hard disk drive activity light does not light. ® Intel Server System SR1695GPRX Service Guide...

  • Page 96: Power Light Does Not Light

    Are the brightness and contrast controls on the video monitor properly adjusted? • Is the video monitor signal cable properly installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS? ® Intel Server System SR1695GPRX Service Guide...

  • Page 97: Characters Are Distorted Or Incorrect

    Is the power-on light lit? If not, see “Power Light Does Not Light”. • Are any other front panel LEDs lit? • Have any of the fan motors stopped? Use the server management subsystem to check the fan status. ® Intel Server System SR1695GPRX Service Guide...

  • Page 98: Drive Activity Light Does Not Light

    Make sure the hub port is configured for the same duplex mode as the network controller. • Make sure the correct networking software is installed. • If you are directly connecting two servers (without a hub), you will need a crossover cable. ® Intel Server System SR1695GPRX Service Guide...

  • Page 99: Problems With Network

    Before installing a PCI card, you should always: • Turn off the server power by using the power button on the front of the system. • Unplug the AC power cord(s) from the server. ® Intel Server System SR1695GPRX Service Guide...

  • Page 100: Problems With Newly Installed Application Software

    If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord. ® Intel Server System SR1695GPRX Service Guide...

  • Page 101: Devices Are Not Recognized Under Device Manager (Microsoft Windows* Operating System)

    Devices are not Recognized under Device Manager (Microsoft Windows* Operating System) ® The Microsoft Windows* operating systems do not include all of the drivers for the Intel chipsets, onboard NICs, and other components. See “Server System References” for a link to the current drivers and chipset files.
  • Page 102 ® Intel Server System SR1695GPRX Service Guide...

  • Page 103: Appendix C: Installation/Assembly Safety Instructions

    5. Provide some electrostatic discharge (ESD) protection by wearing an antistatic wrist strap attached to chassis ground of the system-any unpainted metal surface-when handling components. 6. Do not operate the system with the chassis covers removed. ® Intel Server System SR1695GPRX Service Guide...
  • Page 104 Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Dispose of used batteries according to manufacturer's instructions. ® Intel Server System SR1695GPRX Service Guide...

  • Page 105: Deutsch

    Netzgerät ein eigenes Netzkabel. Der Wechselstrom des Systems wird durch den Ein-/Aus-Schalter für Gleichstrom nicht ausgeschaltet. Ziehen Sie jedes Wechselstrom-Netzkabel aus der Steckdose bzw. dem Netzgerät, um den Stromanschluß des Systems zu unterbrechen. ® Intel Server System SR1695GPRX Service Guide...
  • Page 106 4. Bringen Sie die Verschlußeinrichtung (Padlock) wieder an und schließen Sie diese, um ein unerlaubtes Öffnen des Systems zu verhindern. 5. Schließen Sie alle externen Kabel und den AC Stromanschlußstecker Ihres Systems wieder an. ® Intel Server System SR1695GPRX Service Guide...

  • Page 107: Français

    Français Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plus d'un bloc d'alimentation. Veuillez contacter un technicien qualifié en cas de problème. ® Intel Server System SR1695GPRX Service Guide...
  • Page 108 Procédez comme suit: 1. Si un cadenas a été installé sur à l'arrière du système, déverrouillez-le et retirez-le. 2. Retirez toutes les vis des panneaux et mettez-les dans un endroit sûr. 3. Retirez les panneaux. ® Intel Server System SR1695GPRX Service Guide...
  • Page 109 • "Muni d'une prise murale correctement mise à la terre. • "Suffisamment spacieux pour vous permettre d'accéder aux câbles d'alimentation (ceux-ci étant le seul moyen de mettre le système hors tension). ® Intel Server System SR1695GPRX Service Guide...

  • Page 110: Español

    - o a cualquier tipo de superficie de metal sin pintar. 6. No ponga en marcha el sistema si se han extraído las tapas del chasis. ® Intel Server System SR1695GPRX Service Guide...
  • Page 111 Existe peligro de explosión si la pila no se cambia de forma adecuada. Utilice solamente pilas iguales o del mismo tipo que las recomendadas por el fabricante del equipo. Para deshacerse de las pilas usadas, siga igualmente las instrucciones del fabricante. ® Intel Server System SR1695GPRX Service Guide...
  • Page 112 • "Provisto de una toma de tierra correctamente instalada. • "Provisto de espacio suficiente como para acceder a los cables de alimentación, ya que éstos hacen de medio principal de desconexión del sistema. ® Intel Server System SR1695GPRX Service Guide...

  • Page 113: Italiano

    1. Aprire e rimuovere il lucchetto dal retro del sistema qualora ve ne fosse uno installato. 2. Togliere e mettere in un posto sicuro tutte le viti delle coperture. 3. Togliere le coperture. ® Intel Server System SR1695GPRX Service Guide...
  • Page 114 • "Dotata di una presa a muro correttamente installata. • "Dotata di spazio sufficiente ad accedere ai cavi di alimentazione, i quali rappresentano il mezzo principale di scollegamento del sistema. ® Intel Server System SR1695GPRX Service Guide...

  • Page 115: Appendix D: Safety Information

    Indicates the presence of a hazard that may result in serious personal injury if the WARNING is ignored. Indicates potential hazard if indicated information is ignored. Indicates shock hazards that result in serious injury or death if safety instructions are not followed. ® Intel Server System SR1695GPRX Service Guide...

  • Page 116: Intended Application Uses

    Provided with a properly grounded wall outlet. • Provided with sufficient space to access the power supply cord(s), because they serve as the product's main power disconnect. Equipment Handling Practices Reduce the risk of personal injury or equipment damage: ® Intel Server System SR1695GPRX Service Guide...

  • Page 117: Power And Electrical Warnings

    Disconnect all cables and telecommunication lines that are connected to the compute module. • Retain all screws or other fasteners when removing access cover(s). Upon completion of accessing inside the product, refasten access cover with original screws or fasteners. ® Intel Server System SR1695GPRX Service Guide...

  • Page 118: Electrostatic Discharge (Esd)

    Do not attempt to recharge a battery. Do not attempt to disassemble, puncture, or otherwise damage a battery. Cooling and Airflow Caution: Carefully route cables as directed to minimize airflow blockage and cooling problems. ® Intel Server System SR1695GPRX Service Guide...

  • Page 119: Deutsch

    Komponenten, die im vorliegenden Handbuch angegeben werden. Die Verwendung anderer Produkte oder Komponenten führt zum Erlöschen der UL-Zulassung und anderer Genehmigungen für das Produkt. Dadurch kann das Produkt gegen Produktbestimmungen verstoßen, die im Verkaufsland gelten. ® Intel Server System SR1695GPRX Service Guide...

  • Page 120: Sicherheitshinweise Und Vorsichtsmaßnahmen

    Dieses Produkt wurde in seiner Eigenschaft als IT-Gerät getestet, das in Büros, Schulen, Computerräumen und ähnlichen öffentlichen Räumlichkeiten installiert werden kann. Die Eignung dieses Produkts für andere Einsatzbereiche als IT (z. B. Medizin, Industrie, Alarmsysteme oder Prüfgeräte) kann u. U. weitere Tests erfordern. ® Intel Server System SR1695GPRX Service Guide...

  • Page 121: Standortauswahl

    Verwenden Sie mechanische oder andere geeignete Hilfsmittel zum Transportieren oder Anheben von Geräten. • Entfernen Sie alle Komponenten, die sich leicht abnehmen lassen, um das Gewicht zu reduzieren und die Handhabung zu erleichtern. ® Intel Server System SR1695GPRX Service Guide...

  • Page 122: Warnungen Zu Netzspannung Und Elektrizität

    Typ entspricht. Jedes Netzteil im System muß über ein eigenes Netzkabel angeschlossen werden. Einige Netzteile von Intel Servern verwenden Nullleitersicherungen. Vorsicht ist geboten im Umgang mit Netzteilen, welche Nullleitersicherungen verwenden, um das Risiko eines elektrischen Schlages zu vermeiden Das Netzteil in diesem Produkt enthält keine Teile, die vom Benutzer gewartet werden...

  • Page 123: Elektrostatische Entladungen (Esd)

    Ausbau aus dem Server mit der Bauelementseite nach oben auf eine geerdete, statisch entladene Unterlage.Verwenden Sie dazu, sofern verfügbar, eine leitfahige Schaumstoffunterlage, aber niche die Schutzhülle der Platine. Ziehen Sie die Platine nicht über eine Fläche. ® Intel Server System SR1695GPRX Service Guide...

  • Page 124: Andere Gefahren

    • Öffnen Sie keinesfalls das Gehäuse von Laser-Peripheriegeräten oder Laser- Komponenten. • Laser-Peripheriegeräte oder -Komponenten besitzen keine für den Benutzer wartungsbedürftigen Teile. • Schicken Sie das Gerät für Wartungsarbeiten an den Hersteller zurück. ® Intel Server System SR1695GPRX Service Guide...

  • Page 125: Français

    Français Consignes de sécurité sur le serveur ® ® Ce document s’applique aux cartes serveur Intel , au châssis de serveur (sur pieds et Intel sur rack) et aux périphériques installés. Pour réduire les risques de dommages corporels, d’électrocution, d’incendie et de dommages matériels, lisez ce document et respectez tous les avertissements et précautions mentionnés dans ce guide avant d’installer ou de mettre...

  • Page 126: Domaines D'utilisation Prévus

    Dans les régions sujettes aux orages magnétiques, nous vous recommandons de brancher votre système à un suppresseur de surtension et de déconnecter les lignes de télécommunication de votre modem pendant les orages. • Équipé d’une prise murale reliée à la terre. ® Intel Server System SR1695GPRX Service Guide...

  • Page 127: Pratiques De Manipulation De L'équipement

    • Utilisez l’assistance mécanique ou toute autre assistance appropriée lorsque vous déplacez et soulevez le matériel. • Pour réduire le poids en vue de faciliter la manipulation, retirez tout composant amovible. ® Intel Server System SR1695GPRX Service Guide...

  • Page 128: Alimentation Et Avertissements En Matière D'électricité

    Vous devez les débrancher avant d’ouvrir le châssis, d’ajouter ou de supprimer un composant non connectable à chaud. Les alimentations de certains serveurs Intel sont munies de doubles fusibles pôle/neutre: veuillez observer les précautions d'usage afin d'éviter tout risque d'eléctrocution.

  • Page 129: Décharges Électrostatiques (Esd)

    Afin de permettre une ventilation et un refroidissement corrects, ne mettez le système en marche que lorsque les panneaux du châssis sont en place. L’utilisation du système sans les panneaux peut endommager les composants système. Pour installer les panneaux : ® Intel Server System SR1695GPRX Service Guide...

  • Page 130: Español

    Retournez-les au fabricant en cas de problème. Español Información de seguridad del servidor ® Este documento se aplica a las tarjetas de servidor de Intel , los gabinetes de servidor de ® Intel (montaje en rack y en pedestal) y los dispositivos periféricos. Para reducir el riesgo de daños corporales, descargas eléctricas, fuego y en el equipo, lea este documento y...

  • Page 131: Aplicaciones Y Usos Previstos

    Es posible que sea necesario llevar a cabo una evaluación adicional para comprobar si este producto es apropiado para otras categorías de productos y entornos además de las aplicaciones informáticas (por ejemplo, soluciones médicas, industriales, residenciales, sistemas de alarma y equipos de pruebas). ® Intel Server System SR1695GPRX Service Guide...

  • Page 132: Selección De La Ubicación

    CA estén desenchufado antes de abrir le gabinete, agregar o extraer cualquier componente que no es de conexión en funcionamiento. Algunas fuentes de alimentación de electricidad de los servidores de Intel utilizan el polo neutral del fuselaje. Para evitar riesgos de choques eléctricos use precauciones al ®...

  • Page 133: Advertencias El Acceso Al Sistema

    A no ser que esté instalando o extrayendo un componente de conexión en funcionamiento, deje que el sistema se enfríe antes de abrir las cubiertas. Para que no llegue a tocar los componentes que estén calientes cuando esté realizando una instalación ® Intel Server System SR1695GPRX Service Guide...

  • Page 134: Descarga Electrostática (Esd)

    Para instalar las cubiertas: • Compruebe primero que no ha dejado herramientas o piezas sueltas dentro del sistema. • Compruebe que los cables, tarjetas adicionales y otros componentes están instalados correctamente. ® Intel Server System SR1695GPRX Service Guide...
  • Page 135 Precaución: Para evitar el riesgo de la exposición a radiaciones o de daños personales: • No abra la caja de ningún periférico o dispositivo láser • Los periféricos o dispositivos láser no pueden ser reparados por el usuario • Haga que el fabricante los repare. ® Intel Server System SR1695GPRX Service Guide...
  • Page 136 服 务器 机箱 （基 座和 机架 固定 件） 和已 安装 的外 设。 为减 少人 身伤 害、 电 击、 火灾 以及 设备 毁坏 的危 险， 请在 安装 或维 护 Intel® 服 务器 产品 之前 阅读 本文 档并 遵循 本指 南中 的所 有警 告和 预防 措施 。...
  • Page 137 • 远离振动源或物理震动。 • 与电气设备产生的强大电磁场隔离。 • 在易受闪电袭击的地区，我们建议将系统插入电涌抑制器并在闪电期间断开通信 线路与调制解调器之间的连接。 • 提供正确接地的墙壁插座。 • 提供足够的空间，以便拿取电源供应线，因为这是本产品的主要电源断开器。 设备操作规范 减少人身伤害或设备受损的危险： • 移举设备时遵守当地的职业健康与安全要求。 • 借助机械手段或其他合适的手段移举设备。 • 拆除一切易分离组件，以降低重量并方便操作。 电源与电气警告 注意事项 电源按钮（如待机电源标记所示）并不能完全关闭系统的交流电源，只要系统已接 通电源，就存在 5V 待机电源。要从系统切断电源，须从墙壁电源插座中拔下交流电线。您的系统可能 不止使用一根交流电线。请确保所有的交流电线都已拔下。打开机箱或增加或去除 任何热插拔组件之前，确保交流电线已拔下。 若非所需的确切类型，请勿尝试修改或使用交流电线。系统的每个电源供应设备都 需要一根单独的交流电线。 本产品的电源供应设备包含非用户维修部件。请勿打开电源供应设备。电源供应设 备包含非常危险的电压级、电流级和能量级。请与生产商联系维修事宜。 替换热插拔电源供应设备时，请先拔下需替换的电源供应设备上的电源线，再将其 从服务器上移除。 ® Intel Server System SR1695GPRX Service Guide...
  • Page 138 ⎯ 电源线须拥有适合插座的安全接地插头或触点。 • 电源线为交流电源的主要断开设备。插座须靠近设备并可随时断开。 • 电源线须插入所提供的拥有合适接地的插座。 系统使用警告 注意事项 为避免人身伤害或财产损失，无论何时检查产品内部，以下安全指导都适用： • 关闭所有与本产品相连的外设。 • 按下电源按钮至关闭状态，关闭系统。 • 从系统或墙壁插座上拔下所有交流电线，断开交流电源。 • 断开与系统相连的所有线缆和通信线路。 • 卸除舱口盖时，保留所有螺钉及其他紧固件。完成产品内部检查之后，请 用螺钉或紧固件重新固定舱口盖。 • 请勿打开电源供应设备。电源供应设备内没有可维修部件。请与生产商联系 维修事宜. • 增加或替换任何非热插拔组件之前，请关闭服务器电源并断开所有电源线 。 • 替换热插拔电源供应设备时，请先拔下需替换的电源供应设备上的电源线 ，然后再从服务器上移除电源供应设备。 注意事项 如果服务器一直在运行，任何已安装的处理器和吸热设备都可能很热。除非要增加 或移除热插拔组件，否则请待系统冷却后再开盖。为避免在热插拔组件安装过程中 接触灼热组件，移除或安装热插拔组件时务须小心。 ® Intel Server System SR1695GPRX Service Guide...
  • Page 139 注意事项 为避免受伤，请勿触摸运转的风机叶片。如果系统的风机上配有防护装置，请勿卸 下风机防护装置运行系统。 机架固定件警告 设备的机架须固定在稳固的支座上，以防从中安装服务器或设备时倒塌。须按照机 架生产商提供的安装说明进行安装。 从下往上将设备安装在机架上，最重的设备安装在机架的最底层。 一次只从机架上安装一件设备。 您须负责安装整个机架装置的主要电源断开设备。此主要断开设备须随时可用，且 须标明为控制整个装置（而不仅限于服务器）的电源。 为避免潜在的电击危险，须对机架及其上所安装的每一件设备实行正确的安全接地 。 静电放电 (ESD) 注意事项 ESD 会损坏磁盘驱动器、主板及其他部件。我们建议您执行 ESD 工作站的所有步骤。如果没有 ESD 工作站，则采取一些静电放电保护措施，操作部件时，戴上与服务器上的机箱接地 或任何未喷漆金属表面连接的防静电腕带。 操作主板时始终保持小心。它们可能对 ESD 非常敏感。拿持主板时只接触边缘。从保护包装中或从服务器上取出主板后，请将 主板组件侧面朝上放置在无静电的接地表面上。请使用导电泡沫垫（若有），不要 使用主板包装。请勿将主板在任何表面上滑动。 ® Intel Server System SR1695GPRX Service Guide...
  • Page 140 其他危险 替换电池 注意事项 不正确替换电池可能导致爆炸危险。替换电池时，请只使用设备生产商推荐使用的 电池。 请按当地法规处置电池。 请勿对电池充电。 请勿拆卸、刺穿或以其他方式损坏电池。 冷却和气流 注意事项 按照说明小心布置线缆，尽量减少气流阻塞和冷却问题。 为保证适当的冷却和气流，运行系统时请确保机箱盖已安装。未安装机箱盖即运行 系统可能导致系统部件受损。安装机箱盖的步骤如下： 首先检查并确保系统内没有遗留的未固定工具或部件。 • 检查线缆、内插板和其他组件已正确安装。 • 按产品说明安装机箱盖。 • 激光外设或激光设备 注意事项 为避免幅射暴露和 / 或人身伤害： 请勿打开任何激光外设或激光设备的外壳 • 激光外设或激光设备为非用户维修设备 • 请与生产商联系维修事宜 ® Intel Server System SR1695GPRX Service Guide...

  • Page 141: Appendix E: Regulatory And Compliance Information

    (or higher) and operating at the same (or higher) speed as the microprocessor used on this server board. The final configuration of your end system product may require additional EMC compliance testing. For more information, please contact your local Intel representative.

  • Page 142: Product Emc Compliance - Class A Compliance

    This server system has been tested and verified to comply with the following ® electromagnetic compatibility (EMC) regulations when installed in a compatible Intel host system. For information on compatible host system(s) refer to Intel's Server Builder Web site or contact your local Intel representative. ®...

  • Page 143: Product Ecology Requirements

    Product Ecology Requirements Intel has a system in place to restrict the use of banned substances in accordance with world wide product ecology regulatory requirements. Suppliers Declarations of Conformity to the banned substances must be obtained from all suppliers; and a Material Declaration Data Sheet (MDDS) must be produced to illustrate compliance.
  • Page 144 — CE DOC (Europe) — CB Certificate & Report (International) Note: CB to include all CB national deviations) Certification marks to be visible on power supply. Power supply to comply with the Intel power supply specification. • Peripheral Devices (e.g. Disk Drives, CD ROMs) —...

  • Page 145: Certifications / Registrations / Declarations

    GOST R Certification / License (Russia) • KCC Certification (Korea) • IRAM Certification (Argentina) • Ecology Declaration (International) Product Regulatory Compliance Markings ® This Intel server system product is provided with the following regulatory marks ® Intel Server System SR1695GPRX Service Guide...

  • Page 146: Table 12. .Product Regulatory Compliance Markings

    Ctick Mark Australia / NZ N232 CANADA ICES-003 CLASS A EMC Marking Canada CE Mark Europe GS Mark Germany VCCI Mark Japan KCC Mark Korea 인 증번호 : CPU-SR1695 (A) GOST Mark Russia MO04 ® Intel Server System SR1695GPRX Service Guide...
  • Page 147 “Apparaten skall anslutas till jordat uttag, när den ansluts till ett nätverk.” Finnish on line 3: “Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.” English on line 4: “Connect only to a properly earth grounded outlet.” ® Intel Server System SR1695GPRX Service Guide...
  • Page 148 修之前應斷開兩 （2）條電源系統電纜。 German: Dieses Geräte hat mehr als ein Stromkabel. Um eine Gefahr des elektrischen Schlages zu verringern trennen sie beide (2) Stromkabeln bevor Instandhaltung. WEEE WEEE Marking Marking China RoHS China RoHS ® Intel Server System SR1695GPRX Service Guide...
  • Page 149 This notice is required by California Code of Regulations, Title 22, Division 4.5, Chapter 33: Best Management Practices for Perchlorate Materials. This product / part includes a battery which contains Perchlorate material. ® Intel Server System SR1695GPRX Service Guide...
  • Page 150 Regulatory Compliance Region Marking Standard icon for Power button Should be attached on power button ® Intel Server System SR1695GPRX Service Guide...

  • Page 151: Electromagnetic Compatibility Notices

    All cables used to connect to peripherals must be shielded and grounded. Operation with cables, connected to peripherals, that are not shielded and grounded may result in interference to radio and TV reception. ® Intel Server System SR1695GPRX Service Guide...

  • Page 152: Industry Canada (Ices-003)

    Interference (VCCI) from Information Technology Equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. ® Intel Server System SR1695GPRX Service Guide...

  • Page 153: Bsmi (Taiwan)

    Following is the RRL certification information for Korea. English translation of the notice above: 1. Type of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4.
  • Page 154 ® Intel Server System SR1695GPRX Service Guide...

  • Page 155: Appendix F: Warranty

    “as is” unless specifically provided for otherwise in any software license accompanying the software. If any Product furnished by Intel which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty, Intel, at its option, will: •...

  • Page 156: Warranty Limitations And Exclusions

    Limitations of Liability Intel's responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement, or refund, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty.

  • Page 157: How To Obtain Warranty Service

    Telephone Support If you cannot find the information you need on Intel's World Wide Web site (http:// www.intel.com/), call your local distributor or an Intel Customer Support representative.
  • Page 158 ® Intel Server System SR1695GPRX Service Guide...

  • Page 159: Appendix G: Getting Help

    Telephone All calls are billed per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time without notice). ® Before calling, fill out an Intel Server Issue Report Form.

  • Page 160: Latin America

    Easter Island....Contact AT&T USA at 800 800 311. Once connected, dial 800 843 4481 Mainland and Juan .. Contact AT&T USA at 800 225 288. Once connected, dial 800 843 4481 ® Intel Server System SR1695GPRX Service Guide...
  • Page 161 Panama..Contact AT&T USA at 00 800 001 0109. Once connected, dial 800 843 4481 Paraguay ... 001 916 377 0114 Peru ... 001 916 377 0114 Uruguay..001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 ® Intel Server System SR1695GPRX Service Guide...
  • Page 162 ® Intel Server System SR1695GPRX Service Guide...

  • Page 163: Appendix H: Led Decoder

    The diagnostic LED #7 is labeled as “MSB” (Most Significant Bit), and the diagnostic LED #0 is labeled as “LSB” (Least Significant Bit). In the following example, the BIOS sends a value of ACh to the diagnostic LED decoder. The LEDs are decoded as follows: ® IIntel Server System SR1695GPRX Service Guide...

  • Page 164: Table 13. Post Progress Code Led Example

    Early processor initialization (flat32.asm) where system BSP is selected 0x10h Power-on initialization of the host processor (bootstrap processor) 0x11h Host processor cache initialization (including AP) 0x12h Starting application processor initialization 0x13h SMM initialization ® Intel Server System SR1695GPRX Service Guide...
  • Page 165 Detecting presence of memory 0x24h Programming timing parameters in the memory controller 0x25h Configuring memory parameters in the memory controller 0x26h Optimizing memory controller settings 0x27h Initializing memory, such as ECC init 0x28h Testing memory ® Intel Server System SR1695GPRX Service Guide...
  • Page 166 Resetting SATA bus and all devices 0x5Bh Detecting the presence of ATA device 0x5Ch Enable SMART if supported by ATA device 0x5Dh Reserved for ATA SMBUS 0x5Eh Resetting SMBUS 0x5Fh Reserved for SMBUS Local Console ® Intel Server System SR1695GPRX Service Guide...
  • Page 167 Enabling the keyboard 0x94h Clearing keyboard input buffer 0x95h Reserved for keyboard Mouse (only USB) 0x98h Resetting the mouse 0x99h Detecting the mouse 0x9Ah Detecting the presence of mouse 0x9Bh Enabling the mouse ® Intel Server System SR1695GPRX Service Guide...
  • Page 168 Boot Device Selection (BDS) 0xD0 Entered the Boot Device Selection phase (BDS) 0xD1 Return to last good boot device 0xD2 Set up boot device selection policy 0xD3 Connect boot device controller ® Intel Server System SR1695GPRX Service Guide...
  • Page 169 Driver Execution Environment (DXE) Core 0xE4h Entered EFI driver execution phase (DXE) 0xE5h Started dispatching drivers 0xE6h Started connecting drivers DXE Drivers 0xE7h Waiting for user input 0xE8h Checking password 0xE9h Entering BIOS setup 0xEAh Flash Update ® Intel Server System SR1695GPRX Service Guide...
  • Page 170 0XF4h Entering the sleep state 0XF5h1 Exiting the sleep state 0XF8h Operating system has requested EFI to close boot services has been cancelled Progress Code 0XF9h Resetting the keyboard 0xFAh Disabling the keyboard ® Intel Server System SR1695GPRX Service Guide...

  • Page 171: Appendix I: Intel ® Server Issue Report Form

    ____________________________________________________________________ ____________________________________________________________________ Board/Chassis Information Baseboard Revision - PBA#: _____________________________________________ Baseboard Serial Number: _______________________________________________ CPU Speed/Stepping/Spec: ______________________________________________ System BIOS Version: __________________________________________________ HSC Firmware Version: _________________________________________________ DIMM Configuration DIMM A1 MB and Vendor/part number: ___________________________________ ® IIntel Server System SR1695GPRX Service Guide...

  • Page 172: Operating System Information

    PCI Express* Gen2 x8 On-board Video Add-in Video On-board NIC1 (10/ 100/1000Mb/s) On-board NIC2 (10/ 100/1000Mb/s) ® Intel Expansion Module On-board NIC 3 (10/100/1000Mb/s) On-board NIC 4 (10/100/1000Mb/s) On-board NIC 5 (10/100/1000Mb/s) Revision #NIC ® Intel Server System SR1695GPRX Service Guide...

  • Page 173: Hard Drive Information

    In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ® Intel Server System SR1695GPRX Service Guide...
  • Page 174 ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ® Intel Server System SR1695GPRX Service Guide...

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