Intel Server Issue Report Form - Intel SR1670HV - Server System - 0 MB RAM Service Manual

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9. Intel Server Issue Report Form
Note: Filling out this form completely is required for any escalation.
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Customer Contact Information:
Customer Support Case #:
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Intel Server Board or System:
(Example : S5500HV or SR1670HV)
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Server Chassis:
(Example SC5400. If third-party chassis used, indicate make and model.)
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Baseboard Information: (some information maybe found by accessing BIOS
& going through the Server Management menu -> System Information)
Baseboard PBA/TA/AA # (Example: 123456-789):
- can be found on the white sticker label on the baseboard
System BIOS Version:
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Intel Remote Management Module Firmware Version (if applicable):
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Intel Management Module BMC Revision (if applicable) :
BMC/mBMC Version:
FRU/SDR Version:
HSC Version:
Has the latest BIOS been tried? (Yes/No):
Has the latest BMC/mBMC been tried? (Yes/No):
Has the latest IMM BMC been tried? (Yes/No):
Has the latest RMM Firmware been tried? (Yes/No):
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Intel Server System SR1670HV Service Guide
Issue Report Form (Rev 3.6)
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Intel Server Issue Report Form
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