A1. Attempt To Resolve The Error And Try Again; A2. Try Some Quick Fixes - Novell NETWARE 6-DOCUMENTATION Manual

A1. Attempt to resolve the error and try again

A2. Try some quick fixes

If the problem is limited to a single workstation client, try the following:
If the problem is affecting other workstation clients, try the following:
With many printing problems, an error will be reported on the printer, the
client trying to print, or the server. If an error condition exists, use the
information provided to try to resolve the problem and then try again. If the
error is on the printer, see your printer's operating manual.
Many times, printing problems occur due to simple or temporary conditions.
The following are some common quick-fix techniques.
Check the printer's job list to ensure the job is getting to the spooling area.
Review what has changed since the printer was working properly.
Check printer forms and job configurations.
Check Printer Information in the Novell Printer Manager for NDPS error
messages.
Look for printer error conditions (such as beeps or LCD panel lights) and
printing error messages.
Turn the printer off and on.
Check the printer's cabling.
Look for messages on the server console.
Check the printer's job list to ensure the job is getting to the spooling area.
Review what has changed since the printer was working properly.
Check printer forms and job configurations.
Search the online Novell Support Connection
Make sure you have the most current NDPS software.
TM
Troubleshooting Your Print System 113
for known issues.