B1. Send Job To Same Printer From Other Workstations; B2. Has Workstation Printed To This Printer Before; B3. Gather Information On Setup And Configuration; B4. Has Printing Ever Worked With The Current Configuration - Novell NETWARE 6-DOCUMENTATION Manual

B1. Send job to same printer from other workstations

B2. Has workstation printed to this printer before?

B3. Gather information on setup and configuration

B4. Has printing ever worked with the current configuration?

Try printing to the same printer from one or more different workstation. This
will help you narrow your search to the specific workstation or to the whole
printing system.
Has this workstation submitted jobs to this printer that printed successfully?
Determine the following:
Is this a new setup?
Is this the first time printing was attempted from this workstation since
any changes were made?
Has this setup been working before and now is not?
If this is a new setup or a new configuration, then something might not be
configured.
If a job sent from this workstation has been printed successfully before, go to
"Determining Your Platform When Problem Affects Only One Workstation"
on page 118 to further track the problem.
The initial setup might have been done incorrectly. Refer to
Printers" on page 62
Have any users been able to print jobs from their workstations using this
configuration? Determine the following:
Is this a new setup?
Is this the first time printing since any changes were made?
Has this setup been working before and now is not?
If this is a new setup, or a new configuration then something might not be
configured properly.
If other users have been printing successfully, then go to
a Workstation" on page 123
for more information.
to further track the problem.
Troubleshooting Your Print System 117
"Creating NDPS
"Tracking Jobs from