Novell NETWARE 6-DOCUMENTATION Manual page 1062

Tracking Jobs from a Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
E1. Pause output of NDPS printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
E2. Check job list in iManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
E3. Resume printer output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
E4. Job printed this time but nothing was changed. . . . . . . . . . . . . . . . . . . . . . 125
E5. Job did not print and is still in the job list . . . . . . . . . . . . . . . . . . . . . . . . . 125
E6. Job did not print but is no longer in the job list . . . . . . . . . . . . . . . . . . . . . . 125
Checking Printer Output and Using Test Files . . . . . . . . . . . . . . . . . . . . . . . . . . 126
F1. Check availability of network printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
F2. Check for error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
F3. Test file prints but jobs from application do not. . . . . . . . . . . . . . . . . . . . . . 127
F4. Job is being held in spooler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
F5. Job did not print but is no longer in the job list . . . . . . . . . . . . . . . . . . . . . . 127
Printing Problems Affecting All Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
G1. Determine severity and scope of printing problems . . . . . . . . . . . . . . . . . . . 130
G2. No print jobs are printing from any networked printer . . . . . . . . . . . . . . . . . . 130
G3. No print jobs are coming from a specific printer . . . . . . . . . . . . . . . . . . . . . 130
G4. Jobs are printing slowly or are corrupted . . . . . . . . . . . . . . . . . . . . . . . . 130
G5. Check status of NDPS Printer in iManage . . . . . . . . . . . . . . . . . . . . . . . . 131
G6. A problem is identified in an error message . . . . . . . . . . . . . . . . . . . . . . . 131
G7. Jobs are getting to the job list but the printer is unable to print them . . . . . . . . . . 131
Problems Integrating with Queue-Based Components . . . . . . . . . . . . . . . . . . . . . 132
H1. Check the printer's spooling configuration . . . . . . . . . . . . . . . . . . . . . . . . 133
H2. Reconfigure spooling for this printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
H3. Check the job list for the queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
H4. Make sure the job is being redirected to the queue properly. . . . . . . . . . . . . . . 133
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Selecting the Correct Gateway to Use
Using Third-party Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
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Configuring Remote Printers
Configuring Remote Printers Using NPRINTER . . . . . . . . . . . . . . . . . . . . . . . . . 137
Configuring Remote Printers Running in RP Mode . . . . . . . . . . . . . . . . . . . . . . . 139
Configuring Remote Printers Running in LPR Mode . . . . . . . . . . . . . . . . . . . . . . . 140
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