Error Transition; Managing Transitions - Novell SENTINEL RAPID DEPLOYMENT 6.1 - 12-2009 User Manual

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6 Specify the Alert Time value, in minutes, hours, or days. Click OK.
7 Provide a description for your transition and click OK.

6.6.6 Error Transition

An Error transition leads to a path that is taken if an automated step cannot successfully complete.
Error transitions can be used for command, mail, and activity steps (for example, if a command step
fails to execute).
Error transitions should typically lead to some kind of notification. For example, an Error transition
might lead to a manual step in which the user is instructed to manually run a process that previously
failed.
NOTE: The Error transition is only taken if the iTRAC call to the command, mail, or activity step
fails. If there is an internal error with the command script or the mail server fails, this does not
satisfy the conditions for an Error transition.
Only the destination step can be specified, along with a description.
To add an Error transition:
1 Open the Process Builder.
2 Right-click an existing decision step and select Add Transition.
3 Select the Error transition type from the list.
4 Specify the destination step.
5 Provide a description for this step and click OK.

6.6.7 Managing Transitions

After creating a transition, you can edit or delete the transition.
"Modifying Transitions" on page 148
"Deleting Transitions" on page 149
Modifying Transitions
1 Click the iTRAC tab.
2 In the Navigator, click iTRAC Administration > Template Manager.
3 Select an existing template, then click View/Edit. The iTRAC Process Builder window
displays.
4 Double-click an existing transition line. The Transitions window displays.
5 Edit the transition as needed.
6 If you are editing an expression from a decision step, click the button and double-click the
expression.
148 Sentinel 6.1 Rapid Deployment User Guide

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