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ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4
NOVELL ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 Manuals
Manuals and User Guides for NOVELL ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4. We have
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NOVELL ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 manuals available for free PDF download: Administration Manual, Installation Manual, Getting Started Manual
NOVELL ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 Administration Manual (172 pages)
Brand:
NOVELL
| Category:
Software
| Size: 3.33 MB
Table of Contents
Table of Contents
5
About this Guide
9
1 Setting up Handheld Import
11
Creating the Handheld Service Package
11
Configuring the Handheld Import Policy
12
Associating the Handheld Service Package
16
2 Using Zenworks Handheld Management Policies
17
Understanding Zenworks Handheld Management Policies
17
Creating Policy Packages
22
Setting up Container Package Policies
22
Search Policy Overview
22
Search Policy
24
Handheld Application Search Policy
26
Associating the Container Package
29
Setting up Handheld Package and Handheld User Policies
29
Blackberry Configuration Policy
30
Blackberry Inventory Policy
32
Blackberry Security Policy
34
Palm Client Configuration Policy
36
Palm Configuration Policy
39
Palm Access Point Configuration Policy
43
Palm File Retrieval Policy
45
Palm Security Policy
48
Wince Client Configuration Policy
53
Wince Configuration Policy
55
Wince Access Point Configuration Policy
59
Wince File Retrieval Policy
62
Wince Remote Management Policy
66
Wince Security Policy
68
Associating the Handheld Package or the Handheld User Package
73
Associating a User Object to a Blackberry Device
74
Scheduling Packages and Policies
74
Setting up Handheld Service Package Policies
76
Viewing Policy Status Information
76
Viewing Status for a Specific Policy
76
Viewing Policy Status for a Specific Handheld Device
78
3 Using Queries and Groups
81
Using Queries
81
Creating a Query
81
Using Logical Operators
84
Using Groups
84
Creating Groups
85
Viewing the Properties of a Group
89
Changing Group Membership
91
Changing the Update Schedule of Query-Based Groups
92
Deleting a Group
93
Viewing Handheld Application Objects Assigned to a Group
93
Changing a Group's Type
95
4 Distributing Software to Handheld Devices
97
Understanding Handheld Application Objects
97
Specifying Source Files
97
Understanding Automatic Application Updates
98
The Network
99
Distributing Applications to Handheld Devices
99
Creating a Handheld Application Object
99
Configuring a Handheld Application Object
100
Scheduling the Distribution of a Handheld Application Object
104
Displaying Handheld Application Object Status
106
Modifying a Handheld Application Object
107
Modifying the Contents of a Handheld Application Object
107
Scanning for Updated Components
107
Deleting a Handheld Application Object
108
Deleting a Handheld Application Object's Associations
108
5 Using Inventory and Reports
109
Viewing Software Inventory
110
Viewing Software Inventory Across All Palm OS, Blackberry, or Windows CE Devices in Your System
111
Viewing Software Inventory for a Specific Handheld Device
111
Identifying Files for Windows CE Devices
113
Ignoring or Identifying Windows CE Files and Applications
115
Viewing Hardware Inventory
120
Viewing Network Information
122
Using Inventory Reports
122
Running Reports
123
Exporting Reports
124
Creating Custom Reports
125
Printing Data from the Zenworks Handheld Management Inventory Viewer
125
6 Remotely Viewing or Controlling the IP-Enabled Windows CE Devices
127
Configuring Wince Remote Management Policy
127
Setting a VNC Password on the Handheld Device
127
Initiating a Remote View or a Remote Control Session
128
Initiating a Remote View or a Remote Control Session from a Device Object
128
Initiating a Remote View or a Remote Control Session from a User Object
129
7 Making System Configuration Changes
131
Configuring User Authentication
131
Configuring the Proxy Service
133
Configuring Network Settings
133
Configuring Network Usage Restrictions
134
Configuring Dial-Up Communications
136
Enabling or Disabling Message Transfers
136
Configuring Handheld Communications
137
Configuring IP Communication for the Zenworks Handheld Management Access
137
Point
137
Connecting to the Zenworks Handheld Management Server
138
Converting to Microsoft SQL Server
138
Compacting and Repairing the Database
140
Compacting the Server Database
140
Compacting and Repairing the Database
141
Compacting the Proxy Service Database
141
Configuring the Zenworks Handheld Management Access Point and the Desktop Synchronization Integration
141
Configuring Bandwidth Usage
142
Configuring Client Retries and Power down (or Suspend)
142
Configuring the Zenworks Handheld Management IP Clients
143
Configuring the Zenworks Handheld Management Palm os IP Client
143
Configuring the Zenworks Handheld Management Windows CE IP Client
145
A Troubleshooting
147
Error Logs
147
Consoleone Status
147
A.1 Error Logs
147
A.2 Consoleone Status
147
Error Messages
148
A.3 Error Messages
148
A.4 Troubleshooting Strategies
149
Troubleshooting Strategies
149
Why Doesn't My Handheld Device Display in Consoleone or in the Zenworks Handheld Management Inventory Viewer
150
Handheld Devices
151
Why Are Handheld Applications Not Being Installed on Individual Handheld Devices
151
How Does Zenworks Handheld Management Manage Handheld Devices that Synchronize at Multiple Computers
152
My Backup Program Reports that the Zenworks Handheld Management Database Files Cannot be Backed up Because They Are Open. Is There a Way to Shut Them down for the Backup
152
Why Don't I See Zenworks Handheld Management Inventory Information for My Registered Handheld Devices
152
The Zenworks Handheld Management Client Is Not Pushed to the Palm Device
153
Unable to Remotely Control or Remotely View a Windows CE Device
153
A Handheld Device's Software Inventory Information in Consoleone Is Not Updated
154
Even Though the Device Is Connected All the Time, the Last Connected Time in Consoleone Is Not Updated
154
Communication through SSL Configuration Does Not Work in a Zenworks Handheld Management Setup Comprising of the Server, Access Points And, the Handheld Device
155
Contacting Technical Support
155
Handheld Management Server
154
How to Change the User Account in Novell Edirectory after Installing Zenworks 7
154
B Configuring SSL and HTTP Settings
157
Configuring the SSL and HTTP Communication between the Zenworks Handheld Management Server and the Zenworks Handheld Management Access Point
158
Configuring SSL and HTTP Communication between the Zenworks Handheld Management Access Point and the Handheld Devices
160
Changing the Default Ports on the Zenworks Handheld Management Server and Zenworks Handheld Management Access Point Communication
163
Changing the Default Ports for the Zenworks Handheld Management Access Point and the Handheld Devices Communication
164
C Security Considerations
167
Appendix A: Troubleshooting
169
D.1.1 Appendix A: Troubleshooting
169
D Documentation Updates
169
June 17, 2009 (Support Pack 1 Interim Release 4)
169
Appendix B: Configuring SSL and HTTP Settings
170
D.1.2 Appendix B: Configuring SSL and HTTP Settings
170
Appendix C: Security Considerations
170
D.2 July 14, 2006
170
D.3 December 9, 2005
170
D.4 October 7, 2005
170
December 9, 2005
170
July 14, 2006
170
October 7, 2005
170
Using Inventory and Reports
170
Using Zenworks Handheld Management Policies
171
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NOVELL ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 Installation Manual (94 pages)
Brand:
NOVELL
| Category:
Software
| Size: 1.7 MB
Table of Contents
Table of Contents
5
About this Guide
7
1 What Is Novell Handheld Management
9
Supported Devices
9
Features and Benefits
10
Connections
10
Using Policies to Manage Handheld Devices
10
Distributing Software and Files
12
Collecting Software and Hardware Inventory
13
Understanding the Zenworks Handheld Management Components
13
Consoleone
14
Zenworks Handheld Management Server
14
Handheld Client
14
Access Point
14
Desktop Synchronization Integration Software
14
2 Installing Zenworks Handheld Management
17
Planning the Installation
17
Edirectory and Consoleone Requirements
17
Zenworks Handheld Management Server Requirements
17
Zenworks Handheld Management Access Point Requirements
18
Handheld Client Requirements
18
Desktop Synchronization Integration Software Requirements
19
Firewall Considerations
20
Performing Pre-Installation Tasks
20
Creating the Zenworks Handheld Management Server's Windows User Account
20
Creating the Service Object's User Account
21
Creating a MAPI Profile (Blackberry Device Support Only)
22
Schema Extension and Product Licensing
22
Installing Zenworks Handheld Management Server Components
25
Installing the Zenworks Handheld Management Server
25
Installing the Zenworks Handheld Management Access Point on Additional Computers
35
Installing Consoleone Snap-Ins on an Existing Consoleone Installation
41
Installing the Handheld Clients
44
Installing the Windows CE IP Client
44
Installing the Palm os IP Client
48
Installing the RIM Blackberry Client
53
Installing the Java-Based Blackberry Client
57
Installing Desktop Synchronization Integration Software
58
Performing Post-Installation Tasks
65
Creating the Handheld Service Package
65
Setting up a Handheld Import Policy
66
Synchronization Integration Software Using a Silent Install
69
3 Installing the Zenworks Handheld Management Access Point and Desktop
69
4 Upgrade
73
What's New in this Release
73
Upgrading from Zenworks 6.5 Handheld Management
73
Password
73
Remotely Viewing or Controlling the IP-Enabled Windows CE Devices
74
Assigning Multiple Zenworks Handheld Management Access Points to a Handheld
74
Connect
74
Installing Software at a Predefined Time Even When the Device Is Not Connected to the Network
74
Uninstalling Software from Windows CE Devices Using the Handheld Policy
75
Deleting Files from Palm or Windows CE Devices Using the Handheld Policy
75
Upgrading from Zenworks 6.5 Handheld Management
75
Upgrading the Zenworks Handheld Management Server Software
75
Upgrading the Zenworks Handheld Management Access Point or the Desktop Synchronization Integration Software
76
Upgrading the Windows CE or Palm os IP Clients
77
5 Uninstalling Zenworks Handheld Management
79
Configuring the SSL and HTTP Communication between the Zenworks Handheld Management Server and the Zenworks Handheld Management Access Point
82
Configuring SSL and HTTP Communication between the Zenworks Handheld Management Access Point and the Handheld Devices
84
Changing the Default Ports on the Zenworks Handheld Management Server and Zenworks Handheld Management Access Point Communication
87
Changing the Default Ports for the Zenworks Handheld Management Access Point and the Handheld Devices Communication
88
B Documentation Updates
91
June 17, 2009 (Support Pack 1 Interim Release 4)
91
Sep 19, 2008
91
May 22, 2007 (SP1 R2)
92
December 9, 2005
92
October 7, 2005
92
B.4 December 9, 2005
92
B.5 October 7, 2005
92
Installing Zenworks Handheld Management
92
NOVELL ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 Getting Started Manual (34 pages)
Brand:
NOVELL
| Category:
Software
| Size: 0.55 MB
Table of Contents
Table of Contents
5
About this Guide
7
1 Introduction
9
Zenworks 7 Suite Products
9
Desktop Management
9
Server Management
10
Handheld Management
10
Linux Management
11
Asset Inventory
11
Data Management
11
Instant Messenger
12
Software Packaging
12
Personality Migration
13
Patch Management
13
Zenworks 7 CD Organization
13
2 Installation
23
Installation Order
23
Where to Find Installation Documentation
23
3 Upgrade
25
What's New in Zenworks 7 with Support Pack 1 Interim Release 1
25
What's New in Zenworks 7 with Support Pack 1 Release 3
26
What's New in Zenworks 7 with Support Pack 1 Interim Release 3A
27
What's New in Zenworks 7 with Support Pack 1 Interim Release 4
28
Upgrade Order
29
Where to Find Upgrade Documentation
30
A Documentation Updates
33
June 17, 2009 (Support Pack 1 Interim Release 4)
33
February 29, 2008 (Support Pack 1 Release 3)
33
September 26, 2007 (Support Pack 1 Interim Release 1)
33
May 22, 2007 (Support Pack 1 Release 2)
34
July 14, 2006 (Support Pack 1)
34
Introduction
34
What's New in Zenworks 7 with Support Pack 1
34
December 9, 2005
34
A.4 May 22, 2007 (Support Pack 1 Release 2)
34
A.5 July 14, 2006 (Support Pack 1)
34
A.5.1 Introduction
34
A.5.2 What's New in Zenworks 7 with Support Pack 1
34
A.6 December 9, 2005
34
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