G1. Determine Severity And Scope Of Printing Problems; G2. No Print Jobs Are Printing From Any Networked Printer; G3. No Print Jobs Are Coming From A Specific Printer; G4. Jobs Are Printing Slowly Or Are Corrupted - Novell NETWARE 6-DOCUMENTATION Manual

G1. Determine severity and scope of printing problems

G2. No print jobs are printing from any networked printer

G3. No print jobs are coming from a specific printer

G4. Jobs are printing slowly or are corrupted

Slow Printing
130 Novell Distributed Print Services Administration Guide
If printing is affecting all users, determine the degree of severity of the
printing problems. Can no users print from specific printers, or are no jobs
printing from any network printer? Or are jobs printing, but printing slowly?
If no users can print at all from any network printer, the problem is probably
a universal problem such as
The printing system is disabled or printing system files are unloaded.
The servers are in a critical state due to problems with memory, disk
space, LAN connections, etc.
The LAN has a bottleneck or is otherwise dysfunctional.
If the printing problem is limited to a certain printer, then the problem is either
at the printer itself or the configuration of the printer. Continue to determine
which printing environment you are using.
Jobs might be printing but are either slow or appear corrupt.
There are several explanations for slow printing.
If only one workstation is having problems with slow printing, the application
might be generating the output for the printer. This can cause a long delay
before the job is even sent to the spooler. Look at the print status of the
application to determine if this is the case.
If all workstations are having the problem, one of the following conditions
might exist:
Interrupt conflicts might exist between the port and another device.
Configure the printer for no interrupts (polled mode).
The baud rate might be slow (serial printers).