F1. Check Availability Of Network Printer; F2. Check For Error Messages; F3. Test File Prints But Jobs From Application Do Not; F4. Job Is Being Held In Spooler - Novell NETWARE 6-DOCUMENTATION Manual

F1. Check availability of network printer

F2. Check for error messages

F3. Test file prints but jobs from application do not

F4. Job is being held in spooler

F5. Job did not print but is no longer in the job list

Make sure that the printer is set to accept jobs. In iManage, verify that input is
not paused.
With many printing problems, an error will be reported on the printer, the
client trying to print, or the server. If an error condition exists, use the
information provided to try to resolve the problem and then try again. If the
error is on the printer, see your printer's operating manual.
Also confirm that your NDPS objects are configured properly.
If the test file prints but jobs from the application do not, then there is a
problem with the way the job is being formatted by the application or handled
by the driver. Reinstall the current print driver provided by the printer
manufacturer. Also try printing from different applications to determine
whether one application works while another does not. If this is the case, the
problem is related to the application itself.
The job is being held in the job spooler. Check for job holds, delays, and
priority settings. If one of these conditions exists, change the status to print the
job. If the job prints, then see
not" on page 127.
If the job did not print but it is not in the job list, then the job was sent to the
printer and no error was reported back to the system. Make sure you are
checking the right physical printer.
"F3. Test file prints but jobs from application do
Troubleshooting Your Print System 127