Cisco 7925G - Unified Wireless IP Phone VoIP Manuals

Manuals and User Guides for Cisco 7925G - Unified Wireless IP Phone VoIP. We have 16 Cisco 7925G - Unified Wireless IP Phone VoIP manuals available for free PDF download: Administration Manual, User Manual, Deployment Manual, Quick Reference, Installing Manual, Accessory Manual, Release Notes, Quick Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual (274 pages)

Unified Wireless IP Phone  
Brand: Cisco | Category: IP Phone | Size: 5.96 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Related Documentation17................................................................................................................................................................
Cisco Unified Ip Phone 7900 Series Documentation17................................................................................................................................................................
Cisco Unified Communications Manager Documentation17................................................................................................................................................................
Cisco Business Edition 5000 Documentation17................................................................................................................................................................
Cisco Product Security Overview17................................................................................................................................................................
Phone Overview21................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g-ex23................................................................................................................................................................
Buttons And Hardware25................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g Administration Guide26................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Desktop Charger Overview27................................................................................................................................................................
Bluetooth Technology30................................................................................................................................................................
Hands-free Profile31................................................................................................................................................................
Feature Support32................................................................................................................................................................
Telephony Features33................................................................................................................................................................
Security Features34................................................................................................................................................................
Supported Security Features35................................................................................................................................................................
Security Profiles37................................................................................................................................................................
Authenticated, Encrypted, And Protected Phone Calls38................................................................................................................................................................
Protected Calls Identification38................................................................................................................................................................
Security Restrictions39................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g Deployment39................................................................................................................................................................
Communications Manager40................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g Installation40................................................................................................................................................................
Voip Wireless Network43................................................................................................................................................................
Voip Wireless Network Overview43................................................................................................................................................................
Wireless Lan43................................................................................................................................................................
Wlan Standards And Technologies44................................................................................................................................................................
802.11 Standards For Wlan Communications44................................................................................................................................................................
Radio Frequency Ranges45................................................................................................................................................................
802.11 Data Rates, Transmit Power, Ranges, And Decibel Tolerances47................................................................................................................................................................
Wireless Modulation Technologies49................................................................................................................................................................
Ap, Channel, And Domain Relationships49................................................................................................................................................................
Wlans And Roaming50................................................................................................................................................................
Bluetooth Wireless Technology52................................................................................................................................................................
Voip Wireless Network Components52................................................................................................................................................................
Network Protocols52................................................................................................................................................................
Cisco Unified Wireless Ap Interactions54................................................................................................................................................................
Ap Association54................................................................................................................................................................
Voice Qos In Wireless Networks55................................................................................................................................................................
Cisco Unified Communications Manager Interactions57................................................................................................................................................................
Phone Configuration Files And Profile Files57................................................................................................................................................................
Dynamic Host Configuration Protocol Server Interactions58................................................................................................................................................................
Voice Communication Security In Wlans59................................................................................................................................................................
Authentication Methods59................................................................................................................................................................
Authenticated Key Management61................................................................................................................................................................
Encryption Methods61................................................................................................................................................................
Ap Authentication And Encryption Options62................................................................................................................................................................
Site Survey Verification64................................................................................................................................................................
Verify Wireless Voice Network64................................................................................................................................................................
Display Neighbor List65................................................................................................................................................................
Perform Site Survey66................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g Setup67................................................................................................................................................................
Before You Begin67................................................................................................................................................................
Network Requirements67................................................................................................................................................................
Cisco Unified Communications Manager Phone Addition Methods68................................................................................................................................................................
Autoregistration Phone Addition68................................................................................................................................................................
Autoregistration And Taps Phone Addition69................................................................................................................................................................
Bat Phone Addition69................................................................................................................................................................
Cisco Unified Communications Manager Administration Phone Addition70................................................................................................................................................................
Device Support70................................................................................................................................................................
Safety Information70................................................................................................................................................................
Battery Safety Notices72................................................................................................................................................................
Phone Power74................................................................................................................................................................
Install Or Remove Phone Battery75................................................................................................................................................................
Charge Phone Battery Using Power Supply78................................................................................................................................................................
Charge Phone Battery Using Usb Cable And Pc79................................................................................................................................................................
7926g80................................................................................................................................................................
Wlan Settings From Cisco Unified Wireless Ip Phone Web Pages80................................................................................................................................................................
Wlan Settings From Network Profile Menu On Phone80................................................................................................................................................................
Headset Usage80................................................................................................................................................................
Wireless Lan Settings For Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g80................................................................................................................................................................
Connect Headsets81................................................................................................................................................................
Bluetooth Wireless Headsets81................................................................................................................................................................
Headset Pairing81................................................................................................................................................................
Audio Quality82................................................................................................................................................................
External Device Use82................................................................................................................................................................
Bulk Provisioning83................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g Startup83................................................................................................................................................................
Active And Standby Phone Modes84................................................................................................................................................................
Active Mode84................................................................................................................................................................
Standby Mode84................................................................................................................................................................
Phone Startup Process84................................................................................................................................................................
Chapter 4 Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g Web Pages87................................................................................................................................................................
Web Pages Overview87................................................................................................................................................................
Pc Setup For Phone Setup87................................................................................................................................................................
Install Usb Drivers88................................................................................................................................................................
Set Up Usb Lan On Pc88................................................................................................................................................................
Access Phone Web Page89................................................................................................................................................................
Set Up Phone Using Usb Cable90................................................................................................................................................................
Remote Phone Updates90................................................................................................................................................................
Set Privileges For Phone Web Page90................................................................................................................................................................
Access Phone Configuration Web Page91................................................................................................................................................................
Home Web Page Menu92................................................................................................................................................................
Home Web Page Summary Information93................................................................................................................................................................
Network Profiles94................................................................................................................................................................
Network Profile Settings95................................................................................................................................................................
Set Up Wireless Settings In Network Profile100................................................................................................................................................................
Wireless Lan Security100................................................................................................................................................................
Set Up Authentication Mode102................................................................................................................................................................
Wireless Security Credentials103................................................................................................................................................................
Set Up Username And Password103................................................................................................................................................................
Pre-shared Key Setup103................................................................................................................................................................
Pre-shared Key Formats103................................................................................................................................................................
Set Up Psk104................................................................................................................................................................
Wireless Encryption104................................................................................................................................................................
Wep Key Formats104................................................................................................................................................................
Set Up Wep Keys105................................................................................................................................................................
Eap-tls Authentication Certificates105................................................................................................................................................................
Manufacturing Installed Certificate106................................................................................................................................................................
User-installed Certificate106................................................................................................................................................................
Install Eap-tls Authentication Certificates106................................................................................................................................................................
Set Date And Time107................................................................................................................................................................
Export And Install Certificates On Acs108................................................................................................................................................................
Acs Certificate Export Methods108................................................................................................................................................................
Export Ca Certificate From Acs Using Microsoft Certificate Services108................................................................................................................................................................
Export Ca Certificate From Acs Using Internet Explorer109................................................................................................................................................................
Install Authentication Server Root Certificate110................................................................................................................................................................
Peap Setup111................................................................................................................................................................
Ip Network Settings112................................................................................................................................................................
Network Configuration Fields When Dhcp Not In Use113................................................................................................................................................................
Set Up Advanced Profile Settings114................................................................................................................................................................
Set Up Usb Settings On Pc115................................................................................................................................................................
Set Up Trace Settings116................................................................................................................................................................
Trace Settings Fields118................................................................................................................................................................
Set Up Wavelink Settings119................................................................................................................................................................
Phone Book Setup120................................................................................................................................................................
Import And Export Csv Phone Contacts121................................................................................................................................................................
Search Phone Book122................................................................................................................................................................
Phone Book Actions123................................................................................................................................................................
Edit Contact Information124................................................................................................................................................................
Trace Logs125................................................................................................................................................................
Network Profile Templates126................................................................................................................................................................
Import Configuration Template128................................................................................................................................................................
Administration Password Changes129................................................................................................................................................................
Site Survey Report130................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g Settings135................................................................................................................................................................
Change Profile Name137................................................................................................................................................................
Network Profile Data Input Guidelines138................................................................................................................................................................
Network Settings139................................................................................................................................................................
Dhcp Settings141................................................................................................................................................................
Static Settings With Disabled Dhcp142................................................................................................................................................................
Change Cisco Discovery Protocol Settings143................................................................................................................................................................
Wlan Configuration Settings144................................................................................................................................................................
Phone Settings Menu147................................................................................................................................................................
Phone Settings Fields148................................................................................................................................................................
Set Up Phone Security Certificate150................................................................................................................................................................
Change Usb Port Setup151................................................................................................................................................................
Wavelink Avalanche Server153................................................................................................................................................................
Best Practices154................................................................................................................................................................
Set Up Wavelink Server Address From Phone Web155................................................................................................................................................................
Phone Attributes Setup156................................................................................................................................................................
Install Cu File157................................................................................................................................................................
Profile Settings Fields158................................................................................................................................................................
Usb Settings Field163................................................................................................................................................................
Wavelink Settings Fields164................................................................................................................................................................
Features, Templates, Services, And Users167................................................................................................................................................................
Cisco Unified Wireless Ip Phones Setup In Cisco Unified Communications Manager168................................................................................................................................................................
Product-specific Fields For Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g182................................................................................................................................................................
Set Up Product-specific Options185................................................................................................................................................................
Softkey Templates186................................................................................................................................................................
Phone Button Templates187................................................................................................................................................................
Set Up Ip Phone Services188................................................................................................................................................................
Java Midlet Support189................................................................................................................................................................
Corporate And Personal Directories190................................................................................................................................................................
Obtain Cisco Unified Ip Phone Address Book Synchronizer Application191................................................................................................................................................................
User Options Web Pages Management192................................................................................................................................................................
Customize User Options Web Page Display193................................................................................................................................................................
Custom Phone Rings Creation194................................................................................................................................................................
Chapter195................................................................................................................................................................
Security Configuration Fields196................................................................................................................................................................
Ctl File Screen197................................................................................................................................................................
Lock And Unlock Ctl File198................................................................................................................................................................
Access Trust List Screen199................................................................................................................................................................
Device Information Fields200................................................................................................................................................................
View Model Information Screen204................................................................................................................................................................
Status Menu205................................................................................................................................................................
View Status Messages Screen206................................................................................................................................................................
Status Messages207................................................................................................................................................................
View Configuration File Name208................................................................................................................................................................
View Network Statistics209................................................................................................................................................................
Call Statistics211................................................................................................................................................................
Call Statistics Fields212................................................................................................................................................................
Firmware Versions213................................................................................................................................................................
View Firmware Versions Screen214................................................................................................................................................................
Remote Monitoring215................................................................................................................................................................
Cisco Unified Ip Phone Web Page Information216................................................................................................................................................................
Network Setup Information217................................................................................................................................................................
Device Information Web220................................................................................................................................................................
Wireless Lan Statistics Section222................................................................................................................................................................
Network Statistics Section224................................................................................................................................................................
Stream Statistics Menu226................................................................................................................................................................
Startup And Connectivity Problems229................................................................................................................................................................
No Association To Cisco Aironet Access Points230................................................................................................................................................................
Access Point Settings Mismatch231................................................................................................................................................................
Eap Authentication Failed Message232................................................................................................................................................................
Phone Cannot Connect To Tftp Server Or To Cisco Unified Communications Manager233................................................................................................................................................................
Ip Addressing And Routing234................................................................................................................................................................
Cisco Unified Communications Manager And Tftp Service Status235................................................................................................................................................................
Intermittent Network Outages236................................................................................................................................................................
Phones Have Not Been Intentionally Reset237................................................................................................................................................................
Ring Volume Is Too Low238................................................................................................................................................................
Phone Does Not Ring239................................................................................................................................................................
Voice Conversation Delays While Roaming240................................................................................................................................................................
Voice Quality Monitoring241................................................................................................................................................................
Voice Quality Metrics242................................................................................................................................................................
Common Phone Status Messages243................................................................................................................................................................
Locating Network Services Message244................................................................................................................................................................
Configuring Cm List Message245................................................................................................................................................................
Log Information For Troubleshooting247................................................................................................................................................................
Reset Phone To Factory Defaults248................................................................................................................................................................
Verify Dhcp Setup249................................................................................................................................................................
Internal Support Website251................................................................................................................................................................
Phone Care And Maintenance252................................................................................................................................................................
Help System On Phone253................................................................................................................................................................
User Voice Messaging System Access254................................................................................................................................................................
International User Support255................................................................................................................................................................
Technical Specifications257................................................................................................................................................................
Specifications258................................................................................................................................................................
Phone Behavior During Times Of Network Congestion259................................................................................................................................................................
Qos Policies Setup261................................................................................................................................................................

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Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual (244 pages)

for Cisco Unified Communications Manager 7.0(1)  
Brand: Cisco | Category: IP Phone | Size: 4.53 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Preface11................................................................................................................................................................
Overview11................................................................................................................................................................
Audience11................................................................................................................................................................
Organization12................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Administration Guide For Cisco Unified Communications Manager 712................................................................................................................................................................
Related Documentation13................................................................................................................................................................
Obtaining Documentation And Submitting A Service Request13................................................................................................................................................................
Cisco Product Security Overview13................................................................................................................................................................
Document Conventions14................................................................................................................................................................
Chapter 1 Overview Of The Cisco Unified Wireless Ip Phone 7925g15................................................................................................................................................................
Understanding The Cisco Unified Wireless Ip Phone 7925g15................................................................................................................................................................
Bluetooth Technology16................................................................................................................................................................
Handsfree Profile16................................................................................................................................................................
Pairing With Headsets17................................................................................................................................................................
Features Supported On The Cisco Unified Wireless Ip Phone 7925g20................................................................................................................................................................
Feature Overview21................................................................................................................................................................
Telephony Features21................................................................................................................................................................
Network Settings Configuration21................................................................................................................................................................
Feature Information For Users22................................................................................................................................................................
Understanding Security Features For Cisco Unified Ip Phones22................................................................................................................................................................
Overview Of Supported Security Features24................................................................................................................................................................
Understanding Security Profiles26................................................................................................................................................................
Identifying Authenticated, Encrypted, And Protected Phone Calls26................................................................................................................................................................
Establishing And Identifying Protected Calls27................................................................................................................................................................
Security Restrictions27................................................................................................................................................................
Overview Of Configuring And Installing The Cisco Unified Wireless Ip Phone 7925g28................................................................................................................................................................
Manager28................................................................................................................................................................
Installing The Cisco Unified Wireless Ip Phone 7925g29................................................................................................................................................................
Chapter 2 Overview Of The Voip Wireless Network32................................................................................................................................................................
Understanding The Wireless Lan32................................................................................................................................................................
Understanding Wlan Standards And Technologies33................................................................................................................................................................
802.11 Standards For Wlan Communications33................................................................................................................................................................
Radio Frequency Ranges34................................................................................................................................................................
802.11 Data Rates, Tx Power, Ranges, And Decibel Tolerances34................................................................................................................................................................
Wireless Modulation Technologies35................................................................................................................................................................
Ap, Channel, And Domain Relationships36................................................................................................................................................................
Wlans And Roaming37................................................................................................................................................................
Bluetooth Wireless Technology38................................................................................................................................................................
Pairing Headsets38................................................................................................................................................................
Components Of The Voip Wireless Network39................................................................................................................................................................
Networking Protocols Used With Cisco Unified Wireless Ip Phones39................................................................................................................................................................
Interacting With Cisco Unified Wireless Aps41................................................................................................................................................................
Associating To Aps42................................................................................................................................................................
Voice Qos In A Wireless Network42................................................................................................................................................................
Security For Voice Communications In Wlans42................................................................................................................................................................
Voip Wlan Configuration42................................................................................................................................................................
Interacting With Cisco Unified Communications Manager44................................................................................................................................................................
Phone Configuration Files And Profile Files44................................................................................................................................................................
Interacting With The Dynamic Host Configuration Protocol Server45................................................................................................................................................................
Authentication Methods46................................................................................................................................................................
Authenticated Key Management48................................................................................................................................................................
Encryption Methods48................................................................................................................................................................
Choosing Ap Authentication And Encryption Methods48................................................................................................................................................................
Wireless Network Requirements For Voip51................................................................................................................................................................
Configuring The Wireless Network For Voice52................................................................................................................................................................
Configuration Tip For Cisco Aironet Aps52................................................................................................................................................................
Site Survey Verification52................................................................................................................................................................
Performing A Site Survey Verification53................................................................................................................................................................
Using The Neighbor List Utility53................................................................................................................................................................
Using The Site Survey Utility54................................................................................................................................................................
Before You Begin57................................................................................................................................................................
Network Requirements57................................................................................................................................................................
C H A P T E R 3 Setting Up The Cisco Unified Wireless Ip Phone 7925g58................................................................................................................................................................
Methods For Adding Phones To Cisco Unified Communications Manager58................................................................................................................................................................
Adding Phones With Auto-registration59................................................................................................................................................................
Adding Phones With Auto-registration And Taps59................................................................................................................................................................
Adding Phones With Bat60................................................................................................................................................................
Adding Phones With Cisco Unified Communications Manager Administration60................................................................................................................................................................
Device Support61................................................................................................................................................................
Safety Information61................................................................................................................................................................
Battery Safety Notices62................................................................................................................................................................
Providing Power To The Phone63................................................................................................................................................................
Installing Or Removing The Phone Battery64................................................................................................................................................................
Using The Power Supply To Charge The Phone Battery67................................................................................................................................................................
Using The Usb Cable And Pc To Charge The Battery68................................................................................................................................................................
Configuring Wireless Lan Settings For The Cisco Unified Wireless Ip Phone 7925g69................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Web Pages69................................................................................................................................................................
Network Profile Menu On The Cisco Unified Wireless Ip Phone 7925g69................................................................................................................................................................
Using A Headset69................................................................................................................................................................
Connecting Headsets70................................................................................................................................................................
Using Bluetooth Wireless Headsets70................................................................................................................................................................
Audio Quality Subjective To The User71................................................................................................................................................................
Using External Devices With Cisco Unified Ip Phones71................................................................................................................................................................
Powering On The Cisco Unified Wireless Ip Phone 7925g71................................................................................................................................................................
Active And Standby Phone Modes72................................................................................................................................................................
Active Mode72................................................................................................................................................................
Active Mode Standby Mode72................................................................................................................................................................
Understanding The Phone Startup Process73................................................................................................................................................................
Setting Up Your Pc To Configure The Phones77................................................................................................................................................................
C H A P T E R 4 Using The Cisco Unified Wireless Ip Phone 7925g Web Pages78................................................................................................................................................................
Installing The Usb Drivers78................................................................................................................................................................
Configuring The Usb Lan On The Pc78................................................................................................................................................................
Accessing The Phone Web Page79................................................................................................................................................................
Using The Usb Cable To Configure Phones80................................................................................................................................................................
Updating The Phones Remotely80................................................................................................................................................................
Setting Configuration Privileges For The Phone Web Page80................................................................................................................................................................
Accessing The Configuration Web Page For A Phone81................................................................................................................................................................
Summary Information On The Home Web Page83................................................................................................................................................................
Configuring Network Profiles84................................................................................................................................................................
Network Profile Settings84................................................................................................................................................................
Configuring Wireless Settings In A Network Profile88................................................................................................................................................................
Configuring Wireless Lan Security89................................................................................................................................................................
Configuring The Authentication Mode90................................................................................................................................................................
Setting The Wireless Security Credentials91................................................................................................................................................................
Configuring The Username And Password91................................................................................................................................................................
Configuring The Pre-shared Key91................................................................................................................................................................
Setting Wireless Encryption92................................................................................................................................................................
Installing Authentication Certificates For Eap-tls Authentication93................................................................................................................................................................
Configuring Peap98................................................................................................................................................................
Configuring Ip Network Settings99................................................................................................................................................................
Enabling Dhcp99................................................................................................................................................................
Disabling Dhcp100................................................................................................................................................................
Configuring The Alternate Tftp Server100................................................................................................................................................................
Configuring Advanced Network Profile Settings101................................................................................................................................................................
Configuring Usb Settings102................................................................................................................................................................
Configuring Trace Settings103................................................................................................................................................................
Configuring Wavelink Settings105................................................................................................................................................................
Configuring The Phone Book105................................................................................................................................................................
Importing And Exporting Contacts106................................................................................................................................................................
Importing And Exporting Csv Phone Contact Records106................................................................................................................................................................
Searching The Phone Book Information108................................................................................................................................................................
Updating Phone Book Information108................................................................................................................................................................
Adding A Contact108................................................................................................................................................................
Deleting Contacts109................................................................................................................................................................
Editing Contact Information109................................................................................................................................................................
Assigning A Speed-dial Hot Key To A Contact Number109................................................................................................................................................................
Using System Settings110................................................................................................................................................................
Viewing Trace Logs110................................................................................................................................................................
Backup Settings For Phone Configuration110................................................................................................................................................................
Using Network Profile Templates111................................................................................................................................................................
Creating A Configuration Template111................................................................................................................................................................
Importing A Configuration Template113................................................................................................................................................................
Upgrading Phone Firmware113................................................................................................................................................................
Changing The Admin Password114................................................................................................................................................................
Viewing The Site Survey Report On The Web114................................................................................................................................................................
Chapter 5 Configuring Settings On The Cisco Unified Wireless Ip Phone 7925g119................................................................................................................................................................
Accessing Network And Phone Settings119................................................................................................................................................................
Configuring Network Profile Settings120................................................................................................................................................................
Accessing A Network Profile121................................................................................................................................................................
Changing The Profile Name121................................................................................................................................................................
Guidelines For Editing Settings In The Network Profile122................................................................................................................................................................
Changing Network Configuration Settings122................................................................................................................................................................
Configuring Dhcp Settings124................................................................................................................................................................
Configuring An Alternate Tftp Server125................................................................................................................................................................
Changing The Cisco Discovery Protocol Settings125................................................................................................................................................................
Erasing The Configuration126................................................................................................................................................................
Configuring Wireless Settings For The Network Profile126................................................................................................................................................................
Accessing The Wlan Configuration Menu126................................................................................................................................................................
Changing Wlan Configuration Settings127................................................................................................................................................................
Changing Phone Settings128................................................................................................................................................................
Configuring The Security Certificate On The Phone130................................................................................................................................................................
Changing The Usb Configuration131................................................................................................................................................................
Chapter 6 Configuring The Phone Using The Wavelink Avalanche Server133................................................................................................................................................................
Best Practices134................................................................................................................................................................
Assigning The Wavelink Server134................................................................................................................................................................
Assigning The Wavelink Server From The Phone134................................................................................................................................................................
Assigning The Wavelink Server Using The Phone Web Page135................................................................................................................................................................
Setting Up And Using The Phone Cu135................................................................................................................................................................
Assigning Attributes For The Phone135................................................................................................................................................................
Defining Custom Names And Custom Values On The Phone136................................................................................................................................................................
Defining Custom Parameters From The Phone Web Page136................................................................................................................................................................
Installing The Cisco Unified Wireless Ip Phone 7925g Cu136................................................................................................................................................................
Updating Configuration Files137................................................................................................................................................................
Configuring Profile Settings138................................................................................................................................................................
Updating The Phone142................................................................................................................................................................
Configuring Cisco Unified Wireless Ip Phones In Cisco Unified Communications Manager145................................................................................................................................................................
C H A P T E R 7 Configuring Features, Templates, Services, And Users146................................................................................................................................................................
Telephony Features Available For The Phone146................................................................................................................................................................
Specific Configuration Options For The Cisco Unified Wireless Ip Phone 7925g157................................................................................................................................................................
Configuring Softkey Templates160................................................................................................................................................................
Softkey Templates For The Cisco Unified Wireless Ip Phone 7925g160................................................................................................................................................................
Changing Softkeys In A Template160................................................................................................................................................................
Modifying Phone Button Templates161................................................................................................................................................................
Setting Up Services161................................................................................................................................................................
Configuring Corporate And Personal Directories162................................................................................................................................................................
Configuring Corporate Directories163................................................................................................................................................................
Configuring Personal Directory163................................................................................................................................................................
Adding Users To Cisco Unified Communications Manager163................................................................................................................................................................
Managing The User Options Web Pages164................................................................................................................................................................
Giving Users Access To The User Options Web Pages164................................................................................................................................................................
Specifying Options That Appear On The User Options Web Pages165................................................................................................................................................................
Creating Custom Phone Rings165................................................................................................................................................................
Chapter 8 Viewing Security, Device, Model, Status, And Call Statistics Information On The Phone167................................................................................................................................................................
Viewing Security Information167................................................................................................................................................................
Accessing The Ctl File Screen169................................................................................................................................................................
Trust List Screen170................................................................................................................................................................
Viewing Device Information170................................................................................................................................................................
Viewing Model Information173................................................................................................................................................................
Viewing The Phone Status Menu174................................................................................................................................................................
Viewing The Status Messages175................................................................................................................................................................
Viewing The Current Configuration178................................................................................................................................................................
Viewing Network Statistics178................................................................................................................................................................
Viewing Call Statistics180................................................................................................................................................................
Viewing Firmware Versions182................................................................................................................................................................
Accessing The Web Page For A Phone185................................................................................................................................................................
C H A P T E R 9 Monitoring The Cisco Unified Wireless Ip Phone Remotely186................................................................................................................................................................
Summary Information186................................................................................................................................................................
Network Configuration Information187................................................................................................................................................................
Device Information190................................................................................................................................................................
Wireless Lan Statistics191................................................................................................................................................................
Network Statistics193................................................................................................................................................................
Stream Statistics194................................................................................................................................................................
Resolving Startup And Connectivity Problems197................................................................................................................................................................
C H A P T E R 10 Troubleshooting The Cisco Unified Wireless Ip Phone 7925g198................................................................................................................................................................
Symptom: No Association To Cisco Aironet Access Points198................................................................................................................................................................
Verifying Access Point Settings198................................................................................................................................................................
Symptom: No Registration To Cisco Unified Communications Manager199................................................................................................................................................................
Registering The Phone With Cisco Unified Communications Manager200................................................................................................................................................................
Checking Network Connectivity200................................................................................................................................................................
Verifying Tftp Server Settings200................................................................................................................................................................
Verifying Ip Addresses201................................................................................................................................................................
Verifying Dns Settings201................................................................................................................................................................
Verifying Cisco Unified Communications Manager Settings201................................................................................................................................................................
Cisco Unified Communications Manager And Tftp Services Are Not Running202................................................................................................................................................................
Creating A New Configuration File203................................................................................................................................................................
Resolving Voice Quality And Roaming204................................................................................................................................................................
Symptom: Cisco Unified Wireless Ip Phone Resets Unexpectedly204................................................................................................................................................................
Identifying Intermittent Network Outages204................................................................................................................................................................
Verifying Dhcp Settings205................................................................................................................................................................
Verifying Voice Vlan Configuration205................................................................................................................................................................
Verifying That The Phones Have Not Been Intentionally Reset205................................................................................................................................................................
Eliminating Dns Or Other Connectivity Errors205................................................................................................................................................................
Symptom: Audio Problems206................................................................................................................................................................
No Audio During A Connected Call206................................................................................................................................................................
One-way Audio During A Connected Call206................................................................................................................................................................
Symptom: Improper Roaming And Voice Quality Or Lost Connection207................................................................................................................................................................
Voice Quality Deteriorates While Roaming207................................................................................................................................................................
Delays In Voice Conversation While Roaming207................................................................................................................................................................
Phone Loses Connection With Cisco Unified Communications Manager While Roaming207................................................................................................................................................................
Phone Does Not Roam Back To Preferred Band207................................................................................................................................................................
Monitoring The Voice Quality Of Calls208................................................................................................................................................................
Using Voice Quality Metrics209................................................................................................................................................................
Troubleshooting Tips209................................................................................................................................................................
General Troubleshooting Information210................................................................................................................................................................
Common Phone Status Messages210................................................................................................................................................................
Troubleshooting Tips For The Cisco Unified Wireless Ip Phone 7925g212................................................................................................................................................................
Logging Information For Troubleshooting213................................................................................................................................................................
Using A System Log Server214................................................................................................................................................................
Using The Trace Logs On The Unified Ip Phone214................................................................................................................................................................
Erasing The Local Configuration214................................................................................................................................................................
Appendix217................................................................................................................................................................
Providing Information To Users By Using A Website217................................................................................................................................................................
How The Cisco Unified Wireless Ip Phone Operates217................................................................................................................................................................
How To Care For And Clean The Phone218................................................................................................................................................................
How Users Access The Help System On The Phone218................................................................................................................................................................
Appendix A Providing Information To User By Using A Website218................................................................................................................................................................
How Users Get Copies Of Cisco Unified Ip Phone Manuals219................................................................................................................................................................
How Users Configure Phone Features And Services220................................................................................................................................................................
How Users Access Voice Messages220................................................................................................................................................................
Supporting International Users223................................................................................................................................................................
Installing The Cisco Unified Communications Manager Locale Installer223................................................................................................................................................................
Support For International Call Logging224................................................................................................................................................................
Physical And Operating Environment Specifications225................................................................................................................................................................
Checklist For Deploying The Cisco Unified Wireless Ip Phone 7925g227................................................................................................................................................................
Configuring A Wireless Network227................................................................................................................................................................
Configuration Tip For Cisco Aironet Access Points228................................................................................................................................................................
Configuring Qos Policies229................................................................................................................................................................
Access Point Configuration Settings229................................................................................................................................................................
Controller Settings229................................................................................................................................................................
Switch Configuration230................................................................................................................................................................
Configuring The Cisco Unified Wireless Ip Phone 7925g In Cisco Unified Communications Manager230................................................................................................................................................................
I N D E X235................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP User Manual

Cisco 7925G - Unified Wireless IP Phone VoIP User Manual (176 pages)

Unified Wireless IP Phone  
Brand: Cisco | Category: IP Phone | Size: 4.93 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Overview15................................................................................................................................................................
Additional Information16................................................................................................................................................................
Safety And Performance Information16................................................................................................................................................................
Battery Safety Notices18................................................................................................................................................................
Power Outage20................................................................................................................................................................
Regulatory Domains20................................................................................................................................................................
Health-care Environments20................................................................................................................................................................
External Devices Usage20................................................................................................................................................................
Cisco Product Security Overview21................................................................................................................................................................
Accessibility Features21................................................................................................................................................................
Features Of Your Cisco Unified Wireless Ip Phone23................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g And 7926g23................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g-ex25................................................................................................................................................................
Potentially Explosive Environments26................................................................................................................................................................
Buttons And Hardware27................................................................................................................................................................
Phone Screen Features29................................................................................................................................................................
Home Screen31................................................................................................................................................................
Feature Buttons And Menus32................................................................................................................................................................
Phone Help System33................................................................................................................................................................
Phone Buttons34................................................................................................................................................................
Line And Call Terms34................................................................................................................................................................
Line And Call Icons34................................................................................................................................................................
Out-of-range Alerts36................................................................................................................................................................
Feature Availability37................................................................................................................................................................
Bluetooth Wireless Headset Support37................................................................................................................................................................
Hands-free Profile Support37................................................................................................................................................................
Phone Cleaning38................................................................................................................................................................
Chapter 2 Phone Installation39................................................................................................................................................................
Install Phone Battery39................................................................................................................................................................
Phone Battery Charging42................................................................................................................................................................
Charge Battery With Ac Power Supply43................................................................................................................................................................
Charge Battery With Usb Cable And Usb Port On Pc44................................................................................................................................................................
After Battery Is Charged45................................................................................................................................................................
Power On Phone45................................................................................................................................................................
Signal Strength Indication45................................................................................................................................................................
Set Username And Password46................................................................................................................................................................
Text Entry46................................................................................................................................................................
Register With Taps47................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g Accessories47................................................................................................................................................................
Headset Information48................................................................................................................................................................
Bluetooth Wireless Headsets Notes48................................................................................................................................................................
Audio Quality48................................................................................................................................................................
Secure Phone With Lock Set And Cablelock49................................................................................................................................................................
Calling Features51................................................................................................................................................................
Basic Call Options52................................................................................................................................................................
Place Call With Handset52................................................................................................................................................................
Place Call Using Speaker Mode53................................................................................................................................................................
Redial Number53................................................................................................................................................................
Place Call With Existing Active Call (same Line)53................................................................................................................................................................
Dial Call From Phone Book54................................................................................................................................................................
Dial Call Log Entry54................................................................................................................................................................
Dial International Number55................................................................................................................................................................
Advanced Call Options55................................................................................................................................................................
Place Speed Dial To Contact Number55................................................................................................................................................................
Dial Configured Speed-dial Number55................................................................................................................................................................
Place Call With Existing Active Call (different Line)56................................................................................................................................................................
Place Call On Secondary Line56................................................................................................................................................................
Dial From Corporate Directory57................................................................................................................................................................
Callback57................................................................................................................................................................
Make Priority (precedence) Call57................................................................................................................................................................
Dial Personal Address Book (pab) Entry58................................................................................................................................................................
Place Cmc Or Fac Call58................................................................................................................................................................
Place Extension Mobility Profile Call59................................................................................................................................................................
Place Push To Talk Call59................................................................................................................................................................
Place Fast-dial Call59................................................................................................................................................................
Call Answering60................................................................................................................................................................
Answer Call60................................................................................................................................................................
Silence Incoming Call Ring60................................................................................................................................................................
Switch From Connected Call To Answer Ringing Call (using Handset)61................................................................................................................................................................
Answer Using Call Waiting61................................................................................................................................................................
Send Call Directly To Voicemail (using Handset)61................................................................................................................................................................
Answer Priority Call Using Handset61................................................................................................................................................................
Answer Priority Call Using Bluetooth Wireless Headset62................................................................................................................................................................
Autoanswer Calls62................................................................................................................................................................
Call Disconnect62................................................................................................................................................................
End Call62................................................................................................................................................................
Disconnect One Call, Preserve Another Call On Same Line62................................................................................................................................................................
Hold And Resume63................................................................................................................................................................
Place Call On Hold63................................................................................................................................................................
Remove Call From Hold On Current Line (using Handset)64................................................................................................................................................................
Remove Call From Hold On Different Line64................................................................................................................................................................
Move Call On Shared Line To Wireless Phone Or To Desk Phone64................................................................................................................................................................
Mute64................................................................................................................................................................
Mute And Unmute Call65................................................................................................................................................................
Multiple Calls65................................................................................................................................................................
Switch Between Connected Calls On One Line65................................................................................................................................................................
Switch Between Connected Calls On Differentlines66................................................................................................................................................................
Call Transfer66................................................................................................................................................................
Transfer Call Without Talking To Transfer Recipient67................................................................................................................................................................
Talk To Transfer Recipient Before Transferring Call (consult Transfer)67................................................................................................................................................................
Transfer Two Current Calls To Each Other (direct Transfer) Without Staying On Line67................................................................................................................................................................
Redirect Call To Voicemail68................................................................................................................................................................
Call Forward68................................................................................................................................................................
Set Up Call Forward All On Primary Line69................................................................................................................................................................
Cancel Call Forward All On Primary Line69................................................................................................................................................................
Set Up Or Cancel Call Forwarding Remotely Or For Nonprimary Line On Phone69................................................................................................................................................................
Do Not Disturb69................................................................................................................................................................
Turn On Dnd70................................................................................................................................................................
Customize Dnd Settings70................................................................................................................................................................
Conference Calls71................................................................................................................................................................
Conference Features71................................................................................................................................................................
Ad Hoc Conference71................................................................................................................................................................
Create Conference71................................................................................................................................................................
End Participation In Conference72................................................................................................................................................................
Join Conference72................................................................................................................................................................
Create Conference By Joining Together Existing Calls On Singleline72................................................................................................................................................................
Create Conference By Joining Together Existing Calls On Multiple Lines73................................................................................................................................................................
Barge Conference73................................................................................................................................................................
Create Conference By Barging Call On Shared Line74................................................................................................................................................................
Meet Me Conference74................................................................................................................................................................
Start Meet Me Conference74................................................................................................................................................................
Join Meet Me Conference75................................................................................................................................................................
Conference Participants List75................................................................................................................................................................
View List Of Conference Participants Or Remove Participants75................................................................................................................................................................
Verify Conference Call Security76................................................................................................................................................................
Intercom Call76................................................................................................................................................................
Place Intercom Call To Preconfigured Intercom Target77................................................................................................................................................................
Place Intercom Call To Any Intercom Number77................................................................................................................................................................
Receive Intercom Call77................................................................................................................................................................
Speed Dial78................................................................................................................................................................
Speed-dial Hot Key78................................................................................................................................................................
Make Speed-dial Call78................................................................................................................................................................
Line View Speed Dial78................................................................................................................................................................
Abbreviated Dial79................................................................................................................................................................
Fast Dial79................................................................................................................................................................
Speed Dial And Fast Dial79................................................................................................................................................................
Call Phone Book Contact Using Speed-dial Hot Keys79................................................................................................................................................................
Call Noncontact Numbers Using Speed Dial80................................................................................................................................................................
Make Call Using Abbreviated Dial80................................................................................................................................................................
Make Call Using Fast Dial80................................................................................................................................................................
Make Line View Speed-dial Call81................................................................................................................................................................
Call Pickup81................................................................................................................................................................
Pick Up Call Within Call Pickup Group81................................................................................................................................................................
Pick Up Call Outside Of Call Pickup Group82................................................................................................................................................................
Pick Up Call Within Group Or In Associated Group82................................................................................................................................................................
Answer Call Ringing On Particular Extension (line Number)82................................................................................................................................................................
Call Park82................................................................................................................................................................
Store And Retrieve Active Call Using Call Park83................................................................................................................................................................
Direct, Store, And Retrieve Active Call At Directed Call Park Number83................................................................................................................................................................
Hunt Groups84................................................................................................................................................................
Log In And Out Of Hunt Groups84................................................................................................................................................................
Shared Line84................................................................................................................................................................
In Use Remote Message84................................................................................................................................................................
Call Information And Barging85................................................................................................................................................................
Privacy85................................................................................................................................................................
Barge And Shared-line Calls85................................................................................................................................................................
View Shared Line Status86................................................................................................................................................................
Add Yourself To Call On Shared Line86................................................................................................................................................................
Leave Barged Call86................................................................................................................................................................
Privacy And Shared-line Calls86................................................................................................................................................................
Prevent Others From Viewing Or Barging Calls On Shared Line87................................................................................................................................................................
Allow Others To View Or Barge Calls On Shared Line87................................................................................................................................................................
Line State (blf)87................................................................................................................................................................
Line State Icons87................................................................................................................................................................
Answer Call Ringing On Coworker's Phone Using Blf Pickup88................................................................................................................................................................
Secure Calls88................................................................................................................................................................
Security Icons89................................................................................................................................................................
Suspicious Call Trace89................................................................................................................................................................
Notify System Administrator About Suspicious Or Harassing Call89................................................................................................................................................................
Priority Call90................................................................................................................................................................
Accept Higher-priority Call91................................................................................................................................................................
Chapter 4 Call Logs And Directories93................................................................................................................................................................
Call Logs93................................................................................................................................................................
View Call Logs94................................................................................................................................................................
Dial Call Log94................................................................................................................................................................
Display Details For Single Call Record94................................................................................................................................................................
Erase Single Call Record95................................................................................................................................................................
Erase All Call Records In Single Log95................................................................................................................................................................
Erase All Call Records In All Call Logs95................................................................................................................................................................
Directories95................................................................................................................................................................
Corporate Directory96................................................................................................................................................................
Dial From Corporate Directory (while Not On Call)96................................................................................................................................................................
Personal Directory97................................................................................................................................................................
Personal Directory Setup With Cisco Unified Communications Manager Release 4.3 And Later97................................................................................................................................................................
And Later97................................................................................................................................................................
Access Personal Directory (for Pab And Fast Dial Codes)97................................................................................................................................................................
Search For Pab Entry98................................................................................................................................................................
Dial From Pab Entry98................................................................................................................................................................
Delete Pab Entry98................................................................................................................................................................
Edit Pab Entry99................................................................................................................................................................
Add New Pab Entry99................................................................................................................................................................
Assign Fast Dial Code To Pab Entry99................................................................................................................................................................
Add New Fast Dial Code (not Using Pab Entry)100................................................................................................................................................................
Search For Fast-dial Codes100................................................................................................................................................................
Place Call Using Fast-dial Code100................................................................................................................................................................
Delete Fast Dial Code101................................................................................................................................................................
Log Out Of Personal Directory101................................................................................................................................................................
Internal Phone Book101................................................................................................................................................................
Add Contact To Phone Book102................................................................................................................................................................
Assign Primary Number For Contact102................................................................................................................................................................
Change Name Or Company Information For Contact103................................................................................................................................................................
Change Phone Number For Contact103................................................................................................................................................................
Search For Contact In Phone Book104................................................................................................................................................................
Remove Contact From Phone Book104................................................................................................................................................................
Dial Primary Phone Number For Contact104................................................................................................................................................................
Dial Any Phone Number For Contact105................................................................................................................................................................
Clear All Entries From Phone Book105................................................................................................................................................................
Copy Phone Number From Call Log To New Phone Book Contact105................................................................................................................................................................
Copy Phone Number From Call Log To Existing Phone Book Contact106................................................................................................................................................................
Copy Phone Number From Directory To New Phone Book Contact106................................................................................................................................................................
Copy Phone Number From Directory To Existing Phone Book Contact107................................................................................................................................................................
Assign Speed Dial To Contact Number In Phone Book (from Speed Dial Screen)107................................................................................................................................................................
Assign Speed Dial To Contact Number In Phone Book (from Main Screen)107................................................................................................................................................................
Unassign Speed Dial108................................................................................................................................................................
Chapter 5 Voice Messages109................................................................................................................................................................
Set Up And Personalize Voicemail Service109................................................................................................................................................................
Listen To Voicemail Or Access The Voicemail System Menu110................................................................................................................................................................
Send Call To Voicemail System110................................................................................................................................................................
Chapter 6 Applications111................................................................................................................................................................
Cisco Extension Mobility111................................................................................................................................................................
Log In To Em112................................................................................................................................................................
Log Out Of Em112................................................................................................................................................................
Application Button112................................................................................................................................................................
Push To Talk Service112................................................................................................................................................................
Use Push To Talk Service113................................................................................................................................................................
Java Midlets113................................................................................................................................................................
Bar Code Scanner113................................................................................................................................................................
Custom Ringtones115................................................................................................................................................................
Phone Customization116................................................................................................................................................................
View Ringtone Settings On Lines116................................................................................................................................................................
Change Ringtone On Line116................................................................................................................................................................
Assign Ringtone To Line116................................................................................................................................................................
Change Phone Alert Type117................................................................................................................................................................
Custom Volume Settings117................................................................................................................................................................
Adjust Ring Volume Level117................................................................................................................................................................
Adjust Speaker Volume Level118................................................................................................................................................................
Adjust Phone Volume Level118................................................................................................................................................................
Adjust Headset Volume Level118................................................................................................................................................................
Select Devices That Ring118................................................................................................................................................................
Custom Phone Screen119................................................................................................................................................................
Set Up Left Softkey To Open Phone Book119................................................................................................................................................................
Set Up Left Softkey To Access Messages120................................................................................................................................................................
Change Phone Display Brightness120................................................................................................................................................................
Change Screen Display Time120................................................................................................................................................................
Change Service Coverage Led Indication121................................................................................................................................................................
Change Phone Screen Language121................................................................................................................................................................
Change Font Size121................................................................................................................................................................
Keypad Settings122................................................................................................................................................................
Any Key Answer122................................................................................................................................................................
Set Up Ability To Answer Calls By Pressing Any Key122................................................................................................................................................................
Disable Any Key Answer Option122................................................................................................................................................................
Keypad Automatic Lock123................................................................................................................................................................
Automatically Lock Keypad After Using Phone123................................................................................................................................................................
Unlock Keypad123................................................................................................................................................................
Turn Off Automatic Keypad Lock124................................................................................................................................................................
Keypad Tones124................................................................................................................................................................
Change Keypad Tone Level124................................................................................................................................................................
Network Profile List125................................................................................................................................................................
View List Of Enabled Network Profiles125................................................................................................................................................................
Hardware Diagnostics125................................................................................................................................................................
Check Keypad Button Functions125................................................................................................................................................................
Perform Audio Diagnostics126................................................................................................................................................................
Perform Wlan Diagnostics126................................................................................................................................................................
Perform Scanner Diagnostics126................................................................................................................................................................
Additional Configuration Options127................................................................................................................................................................
Chapter 8 Handset, Headset, And Speakerphone129................................................................................................................................................................
Handset, Headset, And Speakerphone Actions129................................................................................................................................................................
Use Handset130................................................................................................................................................................
Use Wired Headset130................................................................................................................................................................
Use Bluetooth Wireless Headset130................................................................................................................................................................
Use Speaker Mode131................................................................................................................................................................
Switch To And From Speaker During Call131................................................................................................................................................................
Headsets131................................................................................................................................................................
Bluetooth Wireless Headsets131................................................................................................................................................................
Enable Or Disable Bluetooth On Phone132................................................................................................................................................................
Scan For Bluetooth Devices132................................................................................................................................................................
Pair Bluetooth Headset With Phone133................................................................................................................................................................
Connect Bluetooth Headset Already Paired (but Not Connected) With Phone133................................................................................................................................................................
Unpair Bluetooth Headset From Phone133................................................................................................................................................................
Disconnect Bluetooth Headset From Phone134................................................................................................................................................................
Switch From Bluetooth Headset To Speaker Or Handset During Call134................................................................................................................................................................
Switch To Bluetooth Headset During Call From Speaker Or Handset134................................................................................................................................................................
Autoanswer135................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Desktop Charger137................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Desktop Charger Overview137................................................................................................................................................................
Connect Charger To External Power140................................................................................................................................................................
Pair Charger And Wireless Phone141................................................................................................................................................................
Dock Phone In Charger142................................................................................................................................................................
Undock Phone144................................................................................................................................................................
Change Charger Speaker Volume144................................................................................................................................................................
Charge Spare Battery144................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Desktop Charger Notes145................................................................................................................................................................
Chapter 1 0 User Options147................................................................................................................................................................
User Options Web Pages With Cisco Unified Communications Manager Release 4.3 And Later147................................................................................................................................................................
User Options Web Pages Usage147................................................................................................................................................................
Log In To User Options Web Pages147................................................................................................................................................................
Select Device After Log In148................................................................................................................................................................
User Options Web Pages Navigation Tips148................................................................................................................................................................
Phone Services Subscriptions148................................................................................................................................................................
Subscribe To Service149................................................................................................................................................................
Change Or End Subscriptions149................................................................................................................................................................
Access Service On Phone149................................................................................................................................................................
Later149................................................................................................................................................................
User Options Web Pages With Cisco Unified Communications Manager Release 5.1 And Later149................................................................................................................................................................
Select Device After Login150................................................................................................................................................................
Configure User Features150................................................................................................................................................................
Configure Phone Settings151................................................................................................................................................................
Return To Device Configuration Page151................................................................................................................................................................
Features And Services Setup From Web151................................................................................................................................................................
Speed Dial On Web151................................................................................................................................................................
Set Up Line View Speed-dial Numbers152................................................................................................................................................................
Set Up Abbreviated Dials152................................................................................................................................................................
Fast Dials Setup152................................................................................................................................................................
Personal Directory On Web152................................................................................................................................................................
Add New Pab Entry On Web153................................................................................................................................................................
Search For Pab Entry On Web153................................................................................................................................................................
Edit Pab Entry On Web154................................................................................................................................................................
Delete Pab Entry On Web154................................................................................................................................................................
Assign Fast Dial Code To Pab Entry On Web154................................................................................................................................................................
Assign Fast Dial Code To Phone Number (without Using Pab Entry) On Web155................................................................................................................................................................
Search For Fast-dial Entry On Web155................................................................................................................................................................
Edit Fast-dial Phone Number On Web155................................................................................................................................................................
Delete Fast Dial Entry On Web155................................................................................................................................................................
Address Book Synchronization Tool156................................................................................................................................................................
Phone Services Setup On Web156................................................................................................................................................................
Subscribe To Service On Web156................................................................................................................................................................
Search For Services On Web156................................................................................................................................................................
Change Or End Services On Web157................................................................................................................................................................
Change Service Name On Web157................................................................................................................................................................
Add Service To Available Screen Slot On Web157................................................................................................................................................................
Access Phone Service On Web157................................................................................................................................................................
User Settings On Web158................................................................................................................................................................
Change Password On Web158................................................................................................................................................................
Change Pin On Web158................................................................................................................................................................
Change Language (locale) For User Options Web Pages On Web159................................................................................................................................................................
Change Language (locale) For Phone Screen On Web159................................................................................................................................................................
Line Settings On Web159................................................................................................................................................................
Set Up Call Forwarding Per Line On Web160................................................................................................................................................................
Change Voice Message Indicator Setting Per Line On Web160................................................................................................................................................................
Change Or Create Line Text Label That Appears On Phone Screen On Web160................................................................................................................................................................
Cisco Webdialer161................................................................................................................................................................
Use Web Dialer With User Options Directory161................................................................................................................................................................
Use Webdialer With Another Online Corporate Directory161................................................................................................................................................................
Directory)161................................................................................................................................................................
Log Out Of Web Dialer161................................................................................................................................................................
Set Up, View, Or Change Web Dialer Preferences162................................................................................................................................................................
Troubleshooting163................................................................................................................................................................
General Troubleshooting163................................................................................................................................................................
Phone Administration Data165................................................................................................................................................................
Access Network Or Wireless Network Configuration Data165................................................................................................................................................................
Access Status Data165................................................................................................................................................................
Access Phone Call And Voice Quality Information165................................................................................................................................................................
Use Quality Reporting Tool166................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Desktop Charger Problems166................................................................................................................................................................
Power/bluetooth Status Led166................................................................................................................................................................
Power/bluetooth Status Led Unlit166................................................................................................................................................................
Power/bluetooth Led Flashes Blue166................................................................................................................................................................
Battery Led167................................................................................................................................................................
Battery Led Unlit167................................................................................................................................................................
Battery Led Is Red167................................................................................................................................................................
Battery Led Is Amber-yellow167................................................................................................................................................................
Appendix A Warranty169................................................................................................................................................................
Cisco One-year Limited Hardware Warranty Terms169................................................................................................................................................................

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Cisco 7925G - Unified Wireless IP Phone VoIP Deployment Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Deployment Manual (150 pages)

Unified Wireless IP Phone  
Brand: Cisco | Category: IP Phone | Size: 14.92 MB
Table of contents
Revision History2................................................................................................................................................................
Table Of Contents3................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, 7926g Overview7................................................................................................................................................................
Requirements7................................................................................................................................................................
Site Survey7................................................................................................................................................................
Rf Validation7................................................................................................................................................................
Call Control9................................................................................................................................................................
Protocols9................................................................................................................................................................
Access Points10................................................................................................................................................................
Antennas12................................................................................................................................................................
Models13................................................................................................................................................................
7925g-ex Certifications14................................................................................................................................................................
7926g Barcode Scanner15................................................................................................................................................................
World Mode (802.11d)16................................................................................................................................................................
Supported Countries16................................................................................................................................................................
Radio Characteristics17................................................................................................................................................................
Language Support18................................................................................................................................................................
Bluetooth18................................................................................................................................................................
Bluetooth Profiles18................................................................................................................................................................
Coexistence (802.11b/g + Bluetooth)19................................................................................................................................................................
Security19................................................................................................................................................................
Extensible Authentication Protocol - Flexible Authentication Via Secure Tunneling (eap-fast)20................................................................................................................................................................
Extensible Authentication Protocol - Transport Layer Security (eap-tls)22................................................................................................................................................................
Protected Extensible Authentication Protocol (peap)24................................................................................................................................................................
Cisco Centralized Key Management (cckm)26................................................................................................................................................................
Eap And User Database Compatibility26................................................................................................................................................................
Power Management27................................................................................................................................................................
Unscheduled Auto Power Save Delivery (u-apsd)28................................................................................................................................................................
Power Save Poll (ps-poll)28................................................................................................................................................................
Active Mode29................................................................................................................................................................
Delivery Traffic Indicator Message (dtim)29................................................................................................................................................................
Scan Modes29................................................................................................................................................................
Quality Of Service (qos)29................................................................................................................................................................
Configuring Qos In Cisco Unified Communications Manager30................................................................................................................................................................
Configuring Qos Policies For The Network30................................................................................................................................................................
Configuring Cisco Switch Ports30................................................................................................................................................................
Configuring Cisco Ios Access Points31................................................................................................................................................................
Configuring Switch Ports For Wired Ip Phones31................................................................................................................................................................
Sample Voice Packet Capture32................................................................................................................................................................
Call Admission Control32................................................................................................................................................................
Pre-call Admission Control33................................................................................................................................................................
Roaming Admission Control34................................................................................................................................................................
Traffic Classification (tclas)34................................................................................................................................................................
Roaming35................................................................................................................................................................
Interband Roaming36................................................................................................................................................................
Multicast36................................................................................................................................................................
Designing The Wireless Lan37................................................................................................................................................................
Planning Channel Usage37................................................................................................................................................................
Ghz (802.11a)37................................................................................................................................................................
Using Dynamic Frequency Selection (dfs) On Access Points38................................................................................................................................................................
Ghz (802.11b/g)39................................................................................................................................................................
Signal Strength And Coverage40................................................................................................................................................................
Configuring Data Rates42................................................................................................................................................................
Call Capacity43................................................................................................................................................................
Dynamic Transmit Power Control (dtpc)44................................................................................................................................................................
Rugged Environments44................................................................................................................................................................
Multipath46................................................................................................................................................................
Verification With Site Survey Tools47................................................................................................................................................................
Cisco 792xg Neighbor List47................................................................................................................................................................
Cisco 792xg Site Survey48................................................................................................................................................................
Configuring Cisco Unified Communications Manager50................................................................................................................................................................
Phone Button Templates50................................................................................................................................................................
Softkey Templates50................................................................................................................................................................
Security Profiles51................................................................................................................................................................
G.722 Advertisement52................................................................................................................................................................
Common Settings52................................................................................................................................................................
Audio Bit Rates52................................................................................................................................................................
Product Specific Configuration Options53................................................................................................................................................................
Scanner Commands For Cisco 7926g59................................................................................................................................................................
Configuring The Cisco Unified Wireless Lan Controller And Access Points61................................................................................................................................................................
Ssid / Wlan Settings62................................................................................................................................................................
Controller Settings66................................................................................................................................................................
802.11 Network Settings68................................................................................................................................................................
Beamforming (clientlink)69................................................................................................................................................................
Auto Rf (rrm)70................................................................................................................................................................
Client Roaming72................................................................................................................................................................
Edca Parameters75................................................................................................................................................................
Dfs (802.11h)76................................................................................................................................................................
Cleanair76................................................................................................................................................................
Ap Groups77................................................................................................................................................................
Rf Profiles79................................................................................................................................................................
Multicast Direct80................................................................................................................................................................
Qos Profiles81................................................................................................................................................................
Qos Basic Service Set (qbss)84................................................................................................................................................................
Cckm Timestamp Tolerance85................................................................................................................................................................
Auto-immune85................................................................................................................................................................
Wlan Controller Advanced Eap Settings86................................................................................................................................................................
Proxy Arp87................................................................................................................................................................
Tkip Countermeasure Holdoff Time88................................................................................................................................................................
Vlans And Cisco Autonomous Access Points88................................................................................................................................................................
Configuring The Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g89................................................................................................................................................................
Wireless Lan Settings90................................................................................................................................................................
Configuring Advanced Network Profile Settings94................................................................................................................................................................
Usb Settings95................................................................................................................................................................
Installing Certificates96................................................................................................................................................................
Using Templates To Configure Phones103................................................................................................................................................................
Using The Bulk Deployment Utility104................................................................................................................................................................
Bulk Export107................................................................................................................................................................
Default Export108................................................................................................................................................................
Pushing Configuration Files To The Cisco 792xg108................................................................................................................................................................
Wavelink Avalanche108................................................................................................................................................................
Local Phone Book And Speed Dials118................................................................................................................................................................
Bluetooth Settings120................................................................................................................................................................
Increased Font121................................................................................................................................................................
Using The Cisco Unified Wireless Ip Phone 7925g Desktop Charger122................................................................................................................................................................
Bluetooth Pairing122................................................................................................................................................................
Docking123................................................................................................................................................................
Using Phone Designer124................................................................................................................................................................
Upgrading Firmware125................................................................................................................................................................
Hardware Compatibility127................................................................................................................................................................
Ip Phone Services128................................................................................................................................................................
Extensible Markup Language (xml)128................................................................................................................................................................
Xsi Audio Path Control128................................................................................................................................................................
Java Mobile Information Device Profile (midp)129................................................................................................................................................................
Troubleshooting130................................................................................................................................................................
Device Homepage130................................................................................................................................................................
Device Information131................................................................................................................................................................
Wireless Lan Information132................................................................................................................................................................
Network Information133................................................................................................................................................................
Stream Statistics134................................................................................................................................................................
Wireless Lan Statistics135................................................................................................................................................................
Network Statistics136................................................................................................................................................................
Cisco 7926g Barcode Status Messages138................................................................................................................................................................
Phone Logs138................................................................................................................................................................
Trace Settings138................................................................................................................................................................
Trace Modules139................................................................................................................................................................
Trace Levels140................................................................................................................................................................
Trace Logs140................................................................................................................................................................
Traffic Stream Metrics (tsm)141................................................................................................................................................................
Radio Status Indicator142................................................................................................................................................................
Hardware Diagnostics143................................................................................................................................................................
Firmware Recovery143................................................................................................................................................................
Restoring Factory Defaults144................................................................................................................................................................
Capturing A Screenshot Of The Phone Display144................................................................................................................................................................
Healthcare Environments145................................................................................................................................................................
Cleaning The Phone145................................................................................................................................................................
Accessories145................................................................................................................................................................
Additional Documentation148................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP User Manual

Cisco 7925G - Unified Wireless IP Phone VoIP User Manual (134 pages)

Cisco Unified Wireless IP Phone  
Brand: Cisco | Category: IP Phone | Size: 4.81 MB
Table of contents
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g Quick Reference3................................................................................................................................................................
Using The Phone3................................................................................................................................................................
Shortcut Keys And Buttons3................................................................................................................................................................
Common Phone Tasks3................................................................................................................................................................
Softkey Definitions4................................................................................................................................................................
Entering Text4................................................................................................................................................................
Phone Screen Icons4................................................................................................................................................................
Table Of Contents5................................................................................................................................................................
Getting Started11................................................................................................................................................................
Using This Guide11................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g User Guide11................................................................................................................................................................
Finding Additional Information12................................................................................................................................................................
Safety And Performance Information12................................................................................................................................................................
Cisco Product Security Overview16................................................................................................................................................................
Accessibility Features16................................................................................................................................................................
Connecting Your Phone17................................................................................................................................................................
Installing The Phone Battery17................................................................................................................................................................
Charging The Phone Battery20................................................................................................................................................................
Using The Ac Power Supply To Charge The Battery21................................................................................................................................................................
Using The Usb Cable And Usb Port On The Pc To Charge The Battery23................................................................................................................................................................
Powering On The Phone24................................................................................................................................................................
Setting Username And Passwords25................................................................................................................................................................
Entering And Editing Text25................................................................................................................................................................
Accessories For The Cisco Unified Wireless Ip Phone 7925g, 7925g-ex, And 7926g26................................................................................................................................................................
Headset Information27................................................................................................................................................................
Securing The Phone With A Lock Set And Cable Lock28................................................................................................................................................................
An Overview Of Your Phone30................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g And 7926g30................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g-ex31................................................................................................................................................................
Understanding Buttons And Hardware33................................................................................................................................................................
Understanding Phone Screen Features36................................................................................................................................................................
Understanding The Home Screen Display38................................................................................................................................................................
Understanding Feature Buttons And Menus39................................................................................................................................................................
Accessing The Help System On Your Phone40................................................................................................................................................................
Using Phone Buttons41................................................................................................................................................................
Understanding Lines Vs. Calls41................................................................................................................................................................
Understanding Line And Call Icons42................................................................................................................................................................
Understanding Out-of-range Alerts43................................................................................................................................................................
Understanding Feature Availability44................................................................................................................................................................
Bluetooth Wireless Headset Support44................................................................................................................................................................
Handsfree Profile Support On The Phone44................................................................................................................................................................
Cleaning The Phone45................................................................................................................................................................
Basic Call Handling46................................................................................................................................................................
Placing A Call-basic Options46................................................................................................................................................................
Placing A Call-additional Options48................................................................................................................................................................
Answering A Call50................................................................................................................................................................
Ending A Call52................................................................................................................................................................
Using Hold And Resume52................................................................................................................................................................
Using Mute53................................................................................................................................................................
Switching Between Multiple Calls54................................................................................................................................................................
Transferring Calls54................................................................................................................................................................
Forwarding Calls To Another Number56................................................................................................................................................................
Using Do Not Disturb57................................................................................................................................................................
Making Conference Calls58................................................................................................................................................................
Using Conference Features58................................................................................................................................................................
Using Conference59................................................................................................................................................................
Using Join59................................................................................................................................................................
Using Cbarge61................................................................................................................................................................
Using Meet-me61................................................................................................................................................................
Viewing Or Removing Conference Participants62................................................................................................................................................................
Placing Or Receiving Intercom Calls63................................................................................................................................................................
Advanced Call Handling65................................................................................................................................................................
Speed Dialing65................................................................................................................................................................
Using Speed Dial And Fast Dial66................................................................................................................................................................
Picking Up A Redirected Call On Your Phone67................................................................................................................................................................
Storing And Retrieving Parked Calls69................................................................................................................................................................
Logging Out Of Hunt Groups70................................................................................................................................................................
Using A Shared Line70................................................................................................................................................................
Understanding Shared Lines70................................................................................................................................................................
Using Barge To Add Yourself To A Shared-line Call71................................................................................................................................................................
Understanding Barge Features71................................................................................................................................................................
Using Barge Features71................................................................................................................................................................
Preventing Others From Viewing Or Joining A Shared-line Call72................................................................................................................................................................
Using Blf To Determine A Line State73................................................................................................................................................................
Making And Receiving Secure Calls74................................................................................................................................................................
Tracing Suspicious Calls75................................................................................................................................................................
Prioritizing Critical Calls75................................................................................................................................................................
Using Cisco Extension Mobility77................................................................................................................................................................
Using The Application Button77................................................................................................................................................................
Using The Push To Talk Service78................................................................................................................................................................
Using The Barcode Scanner78................................................................................................................................................................
Using A Handset, Headset, And Speakerphone79................................................................................................................................................................
Obtaining Headsets80................................................................................................................................................................
Using Bluetooth Wireless Headsets80................................................................................................................................................................
Using Autoanswer83................................................................................................................................................................
Changing Phone Settings84................................................................................................................................................................
Customizing Rings84................................................................................................................................................................
Customizing Volume Settings85................................................................................................................................................................
Customizing The Phone Screen86................................................................................................................................................................
Changing Keypad Settings88................................................................................................................................................................
Using Any Key To Answer The Phone88................................................................................................................................................................
Setting The Keypad To Automatically Lock89................................................................................................................................................................
Changing The Keypad Tones90................................................................................................................................................................
Viewing Your Network Profile List90................................................................................................................................................................
Viewing Hardware Diagnostics91................................................................................................................................................................
Performing Keypad Diagnostics91................................................................................................................................................................
Performing Audio Diagnostics91................................................................................................................................................................
Performing Wlan Diagnostics91................................................................................................................................................................
Performing Scanner Diagnostics92................................................................................................................................................................
Using Call Logs And Directories93................................................................................................................................................................
Using Call Logs93................................................................................................................................................................
Directory Dialing94................................................................................................................................................................
Using Corporate Directory On Your Phone95................................................................................................................................................................
Using Personal Directory On Your Phone95................................................................................................................................................................
Cisco Unified Callmanager Release 4.3 And Later95................................................................................................................................................................
Cisco Unified Communications Manager Release 5.0 And Later96................................................................................................................................................................
Using The Phone Book On Your Phone98................................................................................................................................................................
Accessing Voice Messages103................................................................................................................................................................
Accessing Your User Options Web Pages104................................................................................................................................................................
Cisco Unified Callmanager Release 4.3 And Later User Options Web Pages104................................................................................................................................................................
Logging In To The User Options Web Pages104................................................................................................................................................................
Subscribing To Phone Services105................................................................................................................................................................
Cisco Unified Communications Manager Release 5.1 And Later User Options Web Pages106................................................................................................................................................................
Configuring Features And Services On The Web107................................................................................................................................................................
Setting Up Speed Dials On The Web107................................................................................................................................................................
Using Personal Directory On The Web108................................................................................................................................................................
Setting Up Phone Services On The Web111................................................................................................................................................................
Controlling User Settings On The Web112................................................................................................................................................................
Controlling Line Settings On The Web113................................................................................................................................................................
Using Cisco Webdialer114................................................................................................................................................................
Understanding Additional Configuration Options117................................................................................................................................................................
Troubleshooting Your Phone119................................................................................................................................................................
General Troubleshooting119................................................................................................................................................................
Viewing Phone Administration Data120................................................................................................................................................................
Using The Quality Reporting Tool121................................................................................................................................................................
Cisco One-year Limited Hardware Warranty Terms123................................................................................................................................................................
Index125................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP Quick Reference

Cisco 7925G - Unified Wireless IP Phone VoIP Quick Reference (126 pages)

Unified Wireless IP Phone for Cisco Unified Communications Manager 7.0  
Brand: Cisco | Category: IP Phone | Size: 5.02 MB
Table of contents
Table Of Contents5................................................................................................................................................................
Getting Started9................................................................................................................................................................
Using This Guide9................................................................................................................................................................
Finding Additional Information10................................................................................................................................................................
Safety And Performance Information10................................................................................................................................................................
Cisco Product Security Overview14................................................................................................................................................................
Accessibility Features14................................................................................................................................................................
Connecting Your Phone15................................................................................................................................................................
Installing The Phone Battery15................................................................................................................................................................
Charging The Phone Battery18................................................................................................................................................................
Using The Ac Power Supply To Charge The Battery19................................................................................................................................................................
Using The Usb Cable And Usb Port On The Pc To Charge The Battery21................................................................................................................................................................
Powering On The Phone22................................................................................................................................................................
Setting Username And Passwords23................................................................................................................................................................
Entering And Editing Text23................................................................................................................................................................
Accessories For The Cisco Unified Wireless Ip Phone 7925g24................................................................................................................................................................
Headset Information24................................................................................................................................................................
Securing The Phone With A Lock Set And Cable Lock26................................................................................................................................................................
An Overview Of Your Phone27................................................................................................................................................................
Understanding Buttons And Hardware28................................................................................................................................................................
Understanding Phone Screen Features31................................................................................................................................................................
Understanding The Home Screen Display33................................................................................................................................................................
Understanding Feature Buttons And Menus34................................................................................................................................................................
Accessing The Help System On Your Phone35................................................................................................................................................................
Using Phone Buttons36................................................................................................................................................................
Understanding Lines Vs. Calls36................................................................................................................................................................
Understanding Line And Call Icons37................................................................................................................................................................
Understanding Out-of-range Alerts38................................................................................................................................................................
Understanding Feature Availability39................................................................................................................................................................
Bluetooth Wireless Headset Support39................................................................................................................................................................
Handsfree Profile Support On The Phone39................................................................................................................................................................
Cleaning The Phone40................................................................................................................................................................
Basic Call Handling41................................................................................................................................................................
Placing A Call-basic Options41................................................................................................................................................................
Placing A Call-additional Options43................................................................................................................................................................
Answering A Call45................................................................................................................................................................
Ending A Call47................................................................................................................................................................
Using Hold And Resume47................................................................................................................................................................
Using Mute48................................................................................................................................................................
Switching Between Multiple Calls49................................................................................................................................................................
Transferring Calls49................................................................................................................................................................
Forwarding Calls To Another Number51................................................................................................................................................................
Using Do Not Disturb52................................................................................................................................................................
Making Conference Calls53................................................................................................................................................................
Using Conference Features53................................................................................................................................................................
Using Conference54................................................................................................................................................................
Using Join54................................................................................................................................................................
Using Cbarge56................................................................................................................................................................
Using Meet-me56................................................................................................................................................................
Viewing Or Removing Conference Participants57................................................................................................................................................................
Placing Or Receiving Intercom Calls58................................................................................................................................................................
Advanced Call Handling60................................................................................................................................................................
Speed Dialing60................................................................................................................................................................
Using Speed Dial And Fast Dial61................................................................................................................................................................
Picking Up A Redirected Call On Your Phone62................................................................................................................................................................
Storing And Retrieving Parked Calls63................................................................................................................................................................
Logging Out Of Hunt Groups64................................................................................................................................................................
Using A Shared Line65................................................................................................................................................................
Understanding Shared Lines65................................................................................................................................................................
Using Barge To Add Yourself To A Shared-line Call65................................................................................................................................................................
Understanding Barge Features66................................................................................................................................................................
Using Barge Features66................................................................................................................................................................
Preventing Others From Viewing Or Joining A Shared-line Call67................................................................................................................................................................
Using Blf To Determine A Line State67................................................................................................................................................................
Making And Receiving Secure Calls68................................................................................................................................................................
Tracing Suspicious Calls70................................................................................................................................................................
Prioritizing Critical Calls70................................................................................................................................................................
Using Cisco Extension Mobility71................................................................................................................................................................
Using The Application Button72................................................................................................................................................................
Using The Push To Talk Service72................................................................................................................................................................
Using A Handset, Headset, And Speakerphone73................................................................................................................................................................
Obtaining Headsets74................................................................................................................................................................
Using Bluetooth Wireless Headsets74................................................................................................................................................................
Using Autoanswer77................................................................................................................................................................
Changing Phone Settings78................................................................................................................................................................
Customizing Rings78................................................................................................................................................................
Customizing Volume Settings79................................................................................................................................................................
Customizing The Phone Screen80................................................................................................................................................................
Changing Keypad Settings82................................................................................................................................................................
Using Any Key To Answer The Phone82................................................................................................................................................................
Setting The Keypad To Automatically Lock83................................................................................................................................................................
Changing The Keypad Tones84................................................................................................................................................................
Viewing Your Network Profile List84................................................................................................................................................................
Using Call Logs And Directories85................................................................................................................................................................
Using Call Logs85................................................................................................................................................................
Directory Dialing86................................................................................................................................................................
Using Corporate Directory On Your Phone87................................................................................................................................................................
Using Personal Directory On Your Phone87................................................................................................................................................................
Cisco Unified Callmanager Release 4.3 And Later87................................................................................................................................................................
Cisco Unified Communications Manager Release 5.1 And Later88................................................................................................................................................................
Using The Phone Book On Your Phone90................................................................................................................................................................
Accessing Voice Messages95................................................................................................................................................................
Accessing Your User Options Web96................................................................................................................................................................
Cisco Unified Callmanager Release 4.3 And Later User Options Web96................................................................................................................................................................
Logging In To The User Options Web96................................................................................................................................................................
Subscribing To Phone Services97................................................................................................................................................................
Cisco Unified Communications Manager Release 5.1 And Later User Options Web98................................................................................................................................................................
Configuring Features And Services On The Web99................................................................................................................................................................
Setting Up Speed Dials On The Web99................................................................................................................................................................
Using Personal Directory On The Web100................................................................................................................................................................
Setting Up Phone Services On The Web103................................................................................................................................................................
Controlling User Settings On The Web104................................................................................................................................................................
Controlling Line Settings On The Web105................................................................................................................................................................
Using Cisco Webdialer106................................................................................................................................................................
Accessing Your User Options Web Pages, Page109................................................................................................................................................................
Understanding Additional Configuration Options109................................................................................................................................................................
Troubleshooting Your Phone111................................................................................................................................................................
General Troubleshooting111................................................................................................................................................................
Viewing Phone Administration Data112................................................................................................................................................................
Using The Quality Reporting Tool113................................................................................................................................................................
Cisco One-year Limited Hardware Warranty Terms115................................................................................................................................................................
Index117................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP Deployment Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Deployment Manual (93 pages)

Unified Wireless IP Phone  
Brand: Cisco | Category: IP Phone | Size: 4.75 MB
Table of contents
Revision History1................................................................................................................................................................
Table Of Contents2................................................................................................................................................................
Requirements For The Cisco Unified Wireless Ip Phone 7925g5................................................................................................................................................................
Site Survey5................................................................................................................................................................
Rf Validation5................................................................................................................................................................
Call Control6................................................................................................................................................................
Supported Protocols6................................................................................................................................................................
Supported Access Points6................................................................................................................................................................
Supported Antennas8................................................................................................................................................................
Phone Models And Localization8................................................................................................................................................................
Phone Models8................................................................................................................................................................
World Mode (802.11d)9................................................................................................................................................................
Supported Countries9................................................................................................................................................................
Language Support10................................................................................................................................................................
Radio Characteristics10................................................................................................................................................................
Bluetooth11................................................................................................................................................................
Coexistence (802.11b/g + Bluetooth)11................................................................................................................................................................
Wireless Security12................................................................................................................................................................
Extensible Authentication Protocol - Flexible Authentication Via Secure Tunneling (eap-fast)12................................................................................................................................................................
Extensible Authentication Protocol - Transport Layer Security (eap-tls)14................................................................................................................................................................
Protected Extensible Authentication Protocol (peap)15................................................................................................................................................................
Cisco Centralized Key Management (cckm)16................................................................................................................................................................
Eap And User Database Compatibility17................................................................................................................................................................
Voice Security17................................................................................................................................................................
Power Management18................................................................................................................................................................
Protocols18................................................................................................................................................................
Unscheduled Auto Power Save Delivery (u-apsd)18................................................................................................................................................................
Power Save Poll (ps-poll)19................................................................................................................................................................
Active Mode19................................................................................................................................................................
Delivery Traffic Indicator Message (dtim)19................................................................................................................................................................
Scan Modes19................................................................................................................................................................
Quality Of Service (qos)20................................................................................................................................................................
Configuring Qos In Cisco Unified Communications Manager20................................................................................................................................................................
Configuring Qos Policies For The Network20................................................................................................................................................................
Configuring Cisco Ios Access Points21................................................................................................................................................................
Configuring Cisco Switch Ports21................................................................................................................................................................
Configuring Switch Ports For Wired Ip Phones21................................................................................................................................................................
Sample Voice Packet Capture22................................................................................................................................................................
Call Admission Control23................................................................................................................................................................
Pre-call Admission Control24................................................................................................................................................................
Roaming Admission Control24................................................................................................................................................................
Traffic Classification (tclas)25................................................................................................................................................................
Multicast26................................................................................................................................................................
Designing The Wireless Lan For Voice26................................................................................................................................................................
Planning Channel Usage26................................................................................................................................................................
Ghz (802.11a)27................................................................................................................................................................
Using Dynamic Frequency Selection (dfs) On Access Points27................................................................................................................................................................
Ghz (802.11b/g)28................................................................................................................................................................
Signal Strength And Coverage29................................................................................................................................................................
Roaming32................................................................................................................................................................
Configuring Data Rates32................................................................................................................................................................
Call Capacity33................................................................................................................................................................
Dynamic Transmit Power Control (dtpc)34................................................................................................................................................................
Multipath34................................................................................................................................................................
Verification With Site Survey Tools35................................................................................................................................................................
Cisco 7925g Neighbor List36................................................................................................................................................................
Cisco 7925g Site Survey36................................................................................................................................................................
Configuring Cisco Unified Communications Manager37................................................................................................................................................................
Phone Button Templates37................................................................................................................................................................
Softkey Templates38................................................................................................................................................................
Security Profiles39................................................................................................................................................................
G.722 Advertisement39................................................................................................................................................................
Product Specific Configuration Options40................................................................................................................................................................
Configuring The Cisco Unified Wireless Lan Controller And Access Points44................................................................................................................................................................
Ssid / Wlan Settings44................................................................................................................................................................
Controller Settings47................................................................................................................................................................
802.11 Network Settings48................................................................................................................................................................
Auto Rf49................................................................................................................................................................
Edca Parameters51................................................................................................................................................................
Dfs (802.11h)52................................................................................................................................................................
Call Admission Control Settings52................................................................................................................................................................
Configuring Qos Basic Service Set (qbss)54................................................................................................................................................................
Configuring The Wlan Controller Eap-request And Eapol-key Timeouts55................................................................................................................................................................
Configuring Proxy Arp56................................................................................................................................................................
Configuring Tkip Countermeasure Holdoff Time56................................................................................................................................................................
Vlans And Autonomous Access Points57................................................................................................................................................................
Configuring The Cisco Unified Wireless Ip Phone 7925g57................................................................................................................................................................
Configuring The Network Profile Parameters58................................................................................................................................................................
Configuring Advanced Network Profile Settings62................................................................................................................................................................
Installing Certificates63................................................................................................................................................................
Using Templates To Configure Phones69................................................................................................................................................................
Bluetooth Configuration69................................................................................................................................................................
Upgrading Phone Firmware70................................................................................................................................................................
Wavelink Avalanche71................................................................................................................................................................
Using The 7925 Configuration Utility For Quick Deployment78................................................................................................................................................................
Configuring The Local Phone Book And Speed Dials79................................................................................................................................................................
Troubleshooting81................................................................................................................................................................
Stream Statistics81................................................................................................................................................................
Network Statistics83................................................................................................................................................................
Wireless Lan Statistics84................................................................................................................................................................
Traffic Stream Metrics (tsm)85................................................................................................................................................................
Phone Logs85................................................................................................................................................................
Trace Modules86................................................................................................................................................................
Trace Levels87................................................................................................................................................................
Radio Diagnostics87................................................................................................................................................................
Firmware Recovery88................................................................................................................................................................
Restoring Factory Defaults88................................................................................................................................................................
Healthcare Environments89................................................................................................................................................................
Cleaning The Phone89................................................................................................................................................................
Phone Accessories89................................................................................................................................................................
Additional Documentation91................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual (23 pages)

Unified Wireless IP Phone  
Brand: Cisco | Category: IP Phone | Size: 2.05 MB
Table of contents
Phone Overview1................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g And 7926g1................................................................................................................................................................
Buttons And Hardware5................................................................................................................................................................
Bluetooth Technology10................................................................................................................................................................
Feature Support12................................................................................................................................................................
Feature Overview12................................................................................................................................................................
Telephony Features13................................................................................................................................................................
Network Settings13................................................................................................................................................................
Information For End Users13................................................................................................................................................................
Security Features14................................................................................................................................................................
Supported Security Features15................................................................................................................................................................
Security Profiles17................................................................................................................................................................
Security Restrictions19................................................................................................................................................................
Unified Communications Manager20................................................................................................................................................................
Table Of Contents23................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP Installing Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Installing Manual (21 pages)

Brand: Cisco | Category: IP Phone | Size: 1.63 MB
Table of contents
Before You Begin1................................................................................................................................................................
Network Requirements1................................................................................................................................................................
Cisco Unified Communications Manager Phone Addition Methods2................................................................................................................................................................
Autoregistration Phone Addition2................................................................................................................................................................
Autoregistration And Taps Phone Addition3................................................................................................................................................................
Cisco Unified Communications Manager Administration Phone Addition4................................................................................................................................................................
Device Support4................................................................................................................................................................
Safety Information4................................................................................................................................................................
Battery Safety Notices6................................................................................................................................................................
Bluetooth Wireless Headsets15................................................................................................................................................................
Audio Quality16................................................................................................................................................................
External Device Use16................................................................................................................................................................
Active And Standby Phone Modes18................................................................................................................................................................
Active Mode18................................................................................................................................................................
Standby Mode18................................................................................................................................................................
Phone Startup Process18................................................................................................................................................................
Table Of Contents21................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP Accessory Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Accessory Manual (20 pages)

Unified Wireless IP Phone  
Brand: Cisco | Category: IP Phone | Size: 2.45 MB
Table of contents
Table Of Contents3................................................................................................................................................................
P R E F A C E Preface5................................................................................................................................................................
Accessory Guidelines5................................................................................................................................................................
Related Documentation5................................................................................................................................................................
Documentation, Support, And Security Guidelines6................................................................................................................................................................
Cisco Product Security Overview6................................................................................................................................................................
Cisco Accessories7................................................................................................................................................................
Batteries7................................................................................................................................................................
Ac Power Supply8................................................................................................................................................................
Charge Phone Using Ac Power Supply9................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Multicharger9................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Desktop Charger10................................................................................................................................................................
Cisco Unified Wireless Ip Phones Lock Set11................................................................................................................................................................
Install Phone Lock Set11................................................................................................................................................................
Carry Cases12................................................................................................................................................................
Holster Carry Cases12................................................................................................................................................................
Leather Carry Cases13................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Ruggedized Case15................................................................................................................................................................
Usb Cable16................................................................................................................................................................
Third-party Accessories17................................................................................................................................................................
Third-party Accessories Overview17................................................................................................................................................................
Headsets17................................................................................................................................................................
Bluetooth Wireless Headsets17................................................................................................................................................................
Headset Choices18................................................................................................................................................................
Cisco Accessory Part Numbers19................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual (19 pages)

Chapter 1  
Brand: Cisco | Category: IP Phone | Size: 0.51 MB
Table of contents
Handsfree Profile7................................................................................................................................................................
Feature Overview8................................................................................................................................................................
Telephony Features9................................................................................................................................................................
Network Settings Configuration9................................................................................................................................................................
Feature Information For Users10................................................................................................................................................................
Understanding Security Features For Cisco Unified Ip Phones10................................................................................................................................................................
Overview Of Supported Security Features11................................................................................................................................................................
Understanding Security Profiles13................................................................................................................................................................
Security Restrictions15................................................................................................................................................................
Cisco Unified Communications Manager16................................................................................................................................................................
Table Of Contents19................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP Release Notes

Cisco 7925G - Unified Wireless IP Phone VoIP Release Notes (16 pages)

for Firmware Release 1.4(4)  
Brand: Cisco | Category: IP Phone | Size: 2.02 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Release 1.4(4)5................................................................................................................................................................
Introduction5................................................................................................................................................................
Related Documentation6................................................................................................................................................................
Cisco Unified Ip Phone 7900 Series Documentation6................................................................................................................................................................
Cisco Unified Communications Manager Documentation6................................................................................................................................................................
Cisco Business Edition 5000 Documentation6................................................................................................................................................................
Cisco Unified Communications Manager Express Documentation6................................................................................................................................................................
Cisco Unified Wireless Ip Phone 792xg Deployment Guides6................................................................................................................................................................
New And Changed Features6................................................................................................................................................................
7926g J2me Memory Increase7................................................................................................................................................................
792x Usb Driver Support For Microsoft Windows 77................................................................................................................................................................
Dock Icon Support For Cisco Unified Wireless Ip Phone 7925g Desktop Charger7................................................................................................................................................................
Timezone Support8................................................................................................................................................................
Xsi Audio Path Control8................................................................................................................................................................
Installation Notes8................................................................................................................................................................
Install Firmware Release 1.4(4) On Cisco Unified Communications Manager8................................................................................................................................................................
Install Firmware Release 1.4(4) On Cisco Unified Communications Manager Express10................................................................................................................................................................
Install Bulk Deployment Utility11................................................................................................................................................................
Install Cisco Unified Wireless Ip Phone 792xg Configuration Utility Using Wavelink Avalanche Server Console11................................................................................................................................................................
Important Notes12................................................................................................................................................................
Health-care Environment Use12................................................................................................................................................................
Debug Level Impact To Voice Quality12................................................................................................................................................................
Usb Connection Disabled After Powering Phone Off And On12................................................................................................................................................................
Game Midlet Impact To Voice Quality13................................................................................................................................................................
Upgrade From Releases Prior To 1.4(3)13................................................................................................................................................................
Caveats13................................................................................................................................................................
Access Cisco Software Bug Toolkit13................................................................................................................................................................
Open Caveats14................................................................................................................................................................
Resolved Caveats14................................................................................................................................................................
Documentation, Service Requests, And Additional Information15................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP User Manual

Cisco 7925G - Unified Wireless IP Phone VoIP User Manual (16 pages)

Unified Wireless IP Phone  
Brand: Cisco | Category: IP Phone | Size: 1.7 MB
Table of contents
Table Of Contents1................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g And 7926g1................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g-ex3................................................................................................................................................................
Buttons And Hardware5................................................................................................................................................................
Phone Screen Features7................................................................................................................................................................
Home Screen9................................................................................................................................................................
Feature Buttons And Menus10................................................................................................................................................................
Phone Help System11................................................................................................................................................................
Line And Call Terms12................................................................................................................................................................
Line And Call Icons12................................................................................................................................................................
Out-of-range Alerts14................................................................................................................................................................
Feature Availability14................................................................................................................................................................
Bluetooth Wireless Headset Support15................................................................................................................................................................
Phone Cleaning15................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP Quick Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Quick Manual (14 pages)

Unified Wireless IP Phone 7925G  
Brand: Cisco | Category: IP Phone | Size: 0.98 MB
Cisco 7925G - Unified Wireless IP Phone VoIP Accessory Manual

Cisco 7925G - Unified Wireless IP Phone VoIP Accessory Manual (13 pages)

Unified Wireless IP Phone  
Brand: Cisco | Category: IP Phone | Size: 4.43 MB
Table of contents
Cisco Accessories2................................................................................................................................................................
Carry Cases5................................................................................................................................................................
Usb Cable7................................................................................................................................................................
Third-party Accessories8................................................................................................................................................................
Part Numbers For Cisco Accessories9................................................................................................................................................................
Guidelines For Using Accessories And The Phone10................................................................................................................................................................
Related Documentation10................................................................................................................................................................
Obtaining Documentation And Submitting A Service Request11................................................................................................................................................................
Cisco Product Security Overview11................................................................................................................................................................
Table Of Contents13................................................................................................................................................................
Cisco 7925G - Unified Wireless IP Phone VoIP User Manual

Cisco 7925G - Unified Wireless IP Phone VoIP User Manual (10 pages)

Desktop Charger for use with Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G  
Brand: Cisco | Category: Battery Charger | Size: 1.78 MB
Table of contents
Table Of Contents1................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Desktop2................................................................................................................................................................
Charger3................................................................................................................................................................
Connect Charger To External Power4................................................................................................................................................................
Pair Charger And Wireless Phone5................................................................................................................................................................
Dock Phone In Charger6................................................................................................................................................................
Undock Phone8................................................................................................................................................................
Change Charger Speaker Volume8................................................................................................................................................................
Charge Spare Battery8................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Desktop Charger Notes9................................................................................................................................................................
Cisco Unified Wireless Ip Phone 7925g Desktop Charger9................................................................................................................................................................

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