Receiving Group Features; Idle Extension Hunting - Panasonic KX-TDA30 Features Manual

1.2 Receiving Group Features

1.2 Receiving Group Features
1.2.1

Idle Extension Hunting

Description
If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle
member of the same idle extension hunting group, which can be programmed through system programming
(→ Idle Extension Hunting Group Member [681]). Idle extensions are automatically searched according to
a preprogrammed hunting type (→ Idle Extension Hunting Type [680]).
This feature is also known as Station Hunting.
Type
Circular Hunting
Terminated Hunting
Conditions
• Idle Extension Hunting applies to:
Intercom, trunk, and doorphone calls to a single destination.
• An extension user can belong to only one idle extension hunting group.
• If all the searched extensions are busy:
The PBX redirects the call to an overflow destination which can be assigned for each idle extension
hunting group and each time mode (day/lunch/break/night) (→ 2.2.4 Time Service).
[Available Destination]
Wired Extension (PT/SLT/ISDN Extension/T1-OPX)
PS
Incoming Call Distribution Group
42 Feature Guide
An idle extension is searched for in the order specified in the idle
extension hunting group in a circular way.
Incoming call
Busy
Extn.
Extn.
Assigned order
An idle extension is searched for in the order specified in the idle
extension hunting group until reaching the last assigned extension.
Incoming call
Busy
Extn.
Extn.
Assigned order
Destination
Description
Extn. Extn.
Extn. Extn.
Availability