Error Messages and Codes
Face Down Tray 1 Paper Full
Applicable Chain-Link Code
Initial Actions
3-82
Tray 1 Paper Full error has occurred.
•
024-920: Face Down Tray 1 Paper Full
•
Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
•
If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts
Full Stack Sensor, PL17.1.19
■
Wire Harness (Full Stack),
■
PL17.1.20
Full Stack Actuator, PL17.1.24
■
Full Stack, PL17.1.26
■
Wire Harness (Main LH),
■
(PL18.4.2)
MCU PWB, PL18.3.6
■
Motor Drive PWB, PL18.3.7
■
Troubleshooting Procedure
Step
Actions and Questions
1
Check the Full Stack Sensor in
Diagnostics.
Does the Sensor change state in
Diagnostics?
2
Check the Full Stack Sensor/ Full
Stack Actuator for damage or
binding condition.
3
Reseat the connectors to the Full
Stack Sensor P/J4173, P/J5112, P/
J525.
Is the problem resolved?
Wiring and Plug/Jack Map References
Yes
Replace the
following parts
in sequence:
Motor Drive
■
PWB (REP
18.13,
page
8-204)
MCU PWB
■
(REP 18.12,
page
8-202)
Replace the
problem parts.
Troubleshooting
complete.
Phaser 7500 Printer Service Manual
No
Go to step 2.
Go to step 3.
Go to step 4.