Tray 2/3/4/5 Size Mismatch
Phaser 7500 Printer Service Manual
When the paper length in Slow Scan direction is measured in the paper feed path,
the detected size is different from the size detected by the Tray.
Applicable Chain-Link Codes
024-910: Paper Size Mismatch
•
•
024-911: Paper Size Mismatch
•
024-912: Paper Size Mismatch
•
024-913: Paper Size Mismatch
Initial Actions
•
Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
•
If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts
1. Load the correct paper in the tray.
2. For Tray 2, set the size accordingly form the Control Panel.
3. If the problem persists, check the Tray Sensor Switches in Diagnostics for the
applicable Tray to verify the correct switches are being designated for the
corresponding tray guide setting. Refer to the Switch Output Value (Tray 2 -
page
3-18, and Trays 3 through 5 -
4. If the problem still persists, perform the
Error Messages and Codes
Wiring and Plug/Jack Map References
page
3-19).
"IOT System Fail" on page
3-27.
3-81