Tray 2/3/4/5 Size Mismatch
Phaser 7500 Printer Service Manual
The paper size in Tray 2/3/4/5 and the paper size specified for printing are
different.
Applicable Chain-Link Codes
024-959: Tray 2 Paper Size Error
•
•
024-960: Tray 3 Paper Size Error
•
024-961: Tray 4 Paper Size Error
•
024-962: Tray 5 Paper Size Error
Initial Actions
•
Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
•
If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts
Troubleshooting Procedure
Step
Actions and Questions
1
Perform the No Paper Sensor test in
Diagnostics for the appropriate tray.
These Sensors should be "Low" with
paper loaded and the Tray has lifted
and "High" with no paper.
Does the Sensor change value?
Error Messages and Codes
Wiring and Plug/Jack Map References
"Tray Module Wiring Diagrams" on
■
page 10-54
Yes
Replace the
MCU PWB
(REP 18.12,
page
8-202).
No
Repair the
Sensor or
wiring harness.
Refer to the
Tray Module
Wiring
Diagrams.
3-93