Extron electronics SMP 300 Series User Manual page 58

Alarm
App Failure •
•
Audio Loss One of these occur during a recording:
•
•
Auth Failures
Any combination of access interfaces (web page,
Telnet, API, SFPT, SIS via SSH) that require
authentication, with a maximum of 20 failed login
attempts within 20 seconds on any combination
of user IDs (including non‑existent user IDs).
Disk Error •
•
•
Disk Space •
•
Firmware Failure •
•
HDCP Video
The signal is HDCP protected and the SMP
cannot negotiate HDCP for any reason on an
active input.
NTP Sync •
•
Publish Failure
A file transfer method is configured but the unit
fails to upload files after 5 sequential retries.
Record Halt
A recording is terminated without a command to
stop.
Sched Server
There is an error communicating with the
scheduling server.
Temperature Internal
The SMP internal temperature exceeds 60° C for
2 minutes.
USB Overcurrent
A USB port current draw exceeds the 1.5 A limit
(front and rear USB)
of the ports.
USB Overcurrent
A USB port current draw of a connected mouse
(keyboard and mouse)
or keyboard exceeds the 0.5 A limit of the ports.
Alarm Generated
A drop in communication between firmware
and enabled FlexOS app.
It is a Notify alarm by default.
Audio is absent (signal is at or below
‑60 dBFS) before a recording starts, an alarm
triggers after 5 minutes of the start of the
recording.
Audio is lost during a recording, the alarm
triggers after 10 seconds.
Internal system storage volume registers one
or more read or write errors that cannot be
recovered.
A read or write error is detected on the
selected storage volume (for example: a write
protected drive).
Target storage volume is not found (for
example: USBFront is selected but the SMP
does not detect any external storage).
The external USB storage volume drops to
< 10 minutes of recording time while recording.
The target volume does not have sufficient
space to record at the start of an event.
A failure to start a critical portion of SMP
operation.
It is a Notify alarm by default.
The SMP attempts to automatically sync
with the configured NTP server and fails the
primary and retry attempts.
SMP fails multiple manual sync attempts.
Alarm Cleared
Reinstall the FlexOS app.
•
The audio signal is maintained above
‑60 dBFS for a contiguous period of
60 seconds.
•
The recording session ends.
Can only be cleared by an administrator via
the web page (see Alarms and Traps
page 88) or SIS commands (see
alarms on page 116).
•
Replace the affected USB storage.
•
Choose a different target storage volume.
•
Remove the write protection from the volume.
•
Replace the affected storage with one having
adequate space (USB drive).
•
Choose an alternate target storage volume
with adequate space.
Contact Extron Support when this alarm is
triggered.
The HDCP source is no longer active or is taken
off the input.
The NTP sync succeeds without retries for a
period of five synchronization attempts.
Can only be cleared by an Administrator via
the web page (see Alarms and
command (see Clear active
Can only be cleared by an Administrator via the
web page (see Alarms and
The connection to the server is restored or an
alternate scheduling configuration is set.
The SMP temperature drops below 50° C.
The offending device is removed from the SMP.
The offending device is removed from the SMP.
SMP 300 Series • Front Panel Operations
on
Clear active
Traps) or SIS
alarms).
Traps).
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