Extron electronics WindoWall Pro Series User Manual
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Extron electronics WindoWall Pro Series User Manual

Multi-graphic videowall processors
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User Guide
Signal Processors
WindoWall Pro
Multi-Graphic Videowall Processors
68-2470-01 Rev. A
06 13

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Summary of Contents for Extron electronics WindoWall Pro Series

  • Page 1 User Guide Signal Processors WindoWall Pro Multi-Graphic Videowall Processors 68-2470-01 Rev. A 06 13...

  • Page 2: Safety Instructions

    Safety Instructions Chinese Simplified Safety Instructions • English （简体中文） 警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 WARNING: This symbol, , when used on the product, is intended to 电压， 有触电危险。 alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock. 注...
  • Page 3 Extron Safety and Regulatory Compliance Guide on the Extron website. Copyright © 2013 Extron Electronics. All rights reserved. Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks...

  • Page 4: Conventions Used In This Guide

    Conventions Used in this Guide Notifications The following notifications are used in this guide: ATTENTION: Attention indicates a situation that may damage or destroy the product or associated equipment. NOTE: A note draws attention to important information. Software Commands Commands are written in the fonts shown here: ^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03] E X! *X1&* X2)* X2#* X2!

  • Page 5: Table Of Contents

    HTML Configuration and Control ....51 About this Guide ..........1 Accessing the Web Pages ........ 51 About the WindoWall Pro Series Multi-Graphic Viewing System Status ........53 Processors ............1 Using the Configuration Pages ......54 Features ............. 2 System Settings Page ........
  • Page 6 WindoWall Pro Series • Contents...

  • Page 7: Introduction

    • Application Diagram About this Guide This guide discusses how to install, configure, and operate the Extron WindoWall Pro Series multi-graphic processors. Throughout this guide, the terms “WindoWall Pro” and “processor” are used interchangeably to see all models of the products.

  • Page 8: Features

    Key Minder — Key Minder authenticates and maintains continuous HDCP encryption between input and output devices to ensure quick and reliable switching in professional AV environments while enabling simultaneous distribution of a single source signal to one or more displays. WindoWall Pro Series • Introduction...
  • Page 9 • Quad standard video decoding — A digital four-line adaptive comb filter decodes NTSC 3.58, NTSC 4.43, PAL, and SECAM for integration into systems worldwide. WindoWall Pro Series • Introduction...

  • Page 10: Application Diagram

    XTP SERIES DIGITAL MATRIX SWITCHER Extron XTP CrossPoint 3200 Modular Digital Matrix Switcher WindoWall Pro WindoWall Pro WindoWall Pro MULTI-GRAPHIC VIDEOWALL PROCESSOR MULTI-GRAPHIC VIDEOWALL PROCESSOR MULTI-GRAPHIC VIDEOWALL PROCESSOR Video Output Figure 1. Connection Diagram for a WindoWall Pro DI WindoWall Pro Series • Introduction...

  • Page 11: Installation

    Installation This section describes the installation procedures for the WindoWall Pro Series Multi-Graphic Processor and the connectors on the rear panel. Topics include: Installation Overview • • Rear Panel Features Front Panel • • Resetting Installation Overview The WindoWall Console software can control up to 16 MGPs in a videowall application. To...

  • Page 12: Rear Panel Features

    NOTE: The cables used to connect the RS-232/422 port to a computer or control system may need to be modified by removing pins or cutting wires. If unneeded pins are connected, the processor may cease functioning. WindoWall Pro Series • Installation...
  • Page 13 If desired, configure the LAN port by using SIS commands (see IP Setup Commands, beginning on page 44, in the Command and Response Table for IP SIS Commands). The LAN port defaults are: IP address: 192.168.254.254 Gateway IP address: 0.0.0.0 Subnet mask: 255.255.0.0 DHCP: off WindoWall Pro Series • Installation...
  • Page 14 This input connector can be used only to receive the background image. To process HDMI input signals, use a WindoWall Pro DI. • Connecting a DVI source to this HDMI connector requires an adapter cable. WindoWall Pro Series • Installation...

  • Page 15: Front Panel

    ATTENTION: Review the reset modes carefully. Using the wrong reset mode may result in unintended loss of flash memory programming, port reassignment, or processor reboot. WindoWall Pro Series • Installation...
  • Page 16 The reset modes listed in the table above close all open IP and Telnet connections and all sockets. • Each mode is a separate function, not a continuation from mode 1 to mode 5. • Reset mode 2 is not available on the WindoWall Pro products. WindoWall Pro Series • Installation...

  • Page 17: Remote Configuration And Control

    WindoWall Pro, download it from the Extron website at (see Downloading the WindoWall Console Software from the Web page 13). On the Extron Software DVD screen, click the button (shown Software at right). WindoWall Pro Series • Remote Configuration and Control...
  • Page 18 PC. When you are ready to install the software, double-click on the setup file icon, click on the Security prompt, and restart the procedure at this point. Another Security prompt appears. Click again to continue with the installation. WindoWall Pro Series • Remote Configuration and Control...

  • Page 19: Downloading The Windowall Console Software From The Web

    Files (x86)\Extron\WindoWall Console Windows XP or earlier: c:\Program Files\Extron\WindoWall Console If there is not already an Extron folder in your Program Files or Program Files (x86) folder, the installation program creates it as well. WindoWall Pro Series • Remote Configuration and Control...

  • Page 20: Starting The Windowall Console Software

    If a password has been set, the following screen appears: • Figure 11. WindoWall Console Login Screen If the password is not already entered and masked, enter the password in the field. Login Password NOTE: The password is case sensitive. WindoWall Pro Series • Remote Configuration and Control...

  • Page 21: Setting Up A Windowall Pro Project

    Display Configuration Source Settings I/O Schematic WindoWall Console help file for more information on using these screens). From the menu, select Wizards New Project Figure 13. Selecting New Project from the Wizards Menu WindoWall Pro Series • Remote Configuration and Control...
  • Page 22 Use Live Background input When a live background is used, the selected resolution is the EDID information provided to the HDMI source. Click when finished with this screen. Next WindoWall Pro Series • Remote Configuration and Control...
  • Page 23 The WindoWall Console software supports projectors that have edge blending functionality built in (see the Special Application: Edge Blending section, beginning on page 64, for more information.) WindoWall Pro Series • Remote Configuration and Control...
  • Page 24 IP address of the IP Address of cube #1 WindoWall Pro processor that is connected to the display represented by square 1 in the diagram. Figure 17. Processor IP Address Assignment — Setup Wizard WindoWall Pro Series • Remote Configuration and Control...
  • Page 25 In the Source Icon panel, click on an icon that represents your first source. The available icons are listed in the Input Source Icons table on the next page. NOTE: Custom icons can be added through the WindoWall Console main window. WindoWall Pro Series • Remote Configuration and Control...
  • Page 26 To delete a source — To remove a source from the list, select its name/icon, then click Delete Click when finished setting up input sources. Next Figure 18 on the previous page shows a set of sources that have been added to a configuration. WindoWall Pro Series • Remote Configuration and Control...
  • Page 27 Routing Hardware Window — Setup Wizard On the finish (“Congratulations”) screen, click . The Wizard closes, and the Done screen is displayed in the WindoWall Console window (see figure 20 Schematics the next page). WindoWall Pro Series • Remote Configuration and Control...
  • Page 28 On the Switcher Properties window, enter any changes to the switcher IP address, figure 21 Telnet port number, password, and number of inputs and outputs (see the next page). WindoWall Pro Series • Remote Configuration and Control...
  • Page 29 (RGB, YUV, and so on), and are arranged in alphabetical order by name within the signal category. When you click the button, the following prompt appears: Auto Connect Figure 22. Auto Connect Prompt WindoWall Pro Series • Remote Configuration and Control...
  • Page 30 Delete Place the mouse over the tie, then press the <Delete> key on your keyboard. Figure 24 on the next page shows a schematic diagram being assembled manually. WindoWall Pro Series • Remote Configuration and Control...
  • Page 31 Browse to the location on your computer where you want to save the configuration, and click . The new configuration file name is displayed in the title bar of the Save WindoWall Console window. WindoWall Pro Series • Remote Configuration and Control...
  • Page 32 Canvas Tab on the WindoWall Console Window in Operating Mode Run the Auto Image Wizard to configure the image sampling settings for the input sources that you have defined in this project (see Using the Auto Image Wizard the next page). WindoWall Pro Series • Remote Configuration and Control...

  • Page 33: Using The Auto Image Wizard

    Selecting Auto Image from the Wizards Menu On the Auto Image Wizard opening screen, select the check box. The button Next becomes available. Figure 28. Check Box on the First Auto Image Wizard Screen WindoWall Pro Series • Remote Configuration and Control...
  • Page 34 Select All Sources Therefore, the check boxes for all the input icons are also selected. Clear the check box above the icon for any source that you do not want to be auto imaged. WindoWall Pro Series • Remote Configuration and Control...
  • Page 35 If you want to edit your input sources, select the tab. Source Adjustments For information on using all the WindoWall Console features, select from the Contents Help menu to display the WindoWall Console help file. WindoWall Pro Series • Remote Configuration and Control...

  • Page 36: Using Sis Commands

    Internet. ( are the first three letters of the day of the week, for example, (c) Copyright 20nn Extron Electronics MGP 464 PRO , Vn 60-nnnn-nn Www, DD Mmm YYYY HH WindoWall Pro Series • Remote Configuration and Control...

  • Page 37: Error Responses

    (see Command and Response Table for WindoWall Pro SIS Commands beginning on page 37). ASCII to Hex Conversion Table Space • Figure 31. ASCII to Hexadecimal Character Conversion Table WindoWall Pro Series • Remote Configuration and Control...

  • Page 38: Symbol Definitions

    W commands and the pipe character. In either method, the data string (shown in braces as {data} in the command and response table is directed to the specified port, and must be encoded if it is non-alphanumeric. WindoWall Pro Series • Remote Configuration and Control...

  • Page 39: Windowall Pro Commands

    14 = 2.35 Aspect (4 x 3 or 16 x 9 with 2.35 film 2 = PAL aspect ratio) 4 = SECAM – = Not applicable (occurs when input is set for RGB or YUV) Internal temperature in degrees Fahrenheit WindoWall Pro Series • Remote Configuration and Control...
  • Page 40 3 = H+/V+ X3& Output sync format 1 = RGBHV 2 = RGBS 3 = RGsB 4 = YUV bi-level 5 = YUV tri-level WindoWall Pro model name: WindoWall Pro WindoWall Pro DI WindoWall Pro Series • Remote Configuration and Control...

  • Page 41: Ip-Specific Commands

    If the administrator password #L = Length of message to be received is cleared, the user password is also removed. #D = Delimiter value # = byte count (1 through 32767; default = 0) WindoWall Pro Series • Remote Configuration and Control...
  • Page 42 Ethernet connection is closed. Each step is 10 seconds. When the unit is connected via RS-232 or RS-422, only the global timeout commands apply; anything else returns an E13 error code. The response contains leading zeros. WindoWall Pro Series • Remote Configuration and Control...

  • Page 43: Command And Response Table For Windowall Pro Sis Commands

    View EDID resolution and rate X1^ ] A EDID View current EDID resolution and rate Save EDID Save the EDID from the S 0EDID Edid S 0 connected output to Custom EDID location 99. WindoWall Pro Series • Remote Configuration and Control...
  • Page 44 1 = DVI RGB (0-255, no audio and no InfoFrames) 2 = HDMI 444 RGB (0-255, with audio and InfoFrames) Default is 0. View format setting X3! ] View the current colorspace for VTPO the HDMI output. WindoWall Pro Series • Remote Configuration and Control...
  • Page 45 11 = Pip Images (4x3 or 6x9 PIP columns) 12 = 1.78 Aspect (4x3/16x9) 13 = 1.85 Aspect (4x3/16x9) 14 = 2.35 Aspect (4x3/16x9) View test pattern X% ] View the currently selected test pattern. WindoWall Pro Series • Remote Configuration and Control...

  • Page 46: Command And Response Table For Ip Sis Commands

    W 1 %2A Cpn1 • Cty Select serial mode the rear panel RS-232/422 X12): port. For 0 = RS-232 1 = RS-422 View serial mode E X10! X10! X12) ] View current port mode. WindoWall Pro Series • Remote Configuration and Control...
  • Page 47 The response includes leading zeros. X10( X11) X11! X10( X11) • The * sequence is optional. If are not specified, the defaults are used. View receive E X10! X10! X10( X11) X11% X11! ] timeout WindoWall Pro Series • Remote Configuration and Control...
  • Page 48 Query bootstrap X10$ ] The bootstrap firmware is version not user-replaceable, but you With tagged may need this information for response – verbose troubleshooting. modes 2 and 3: X10$ ] Ver02 * WindoWall Pro Series • Remote Configuration and Control...
  • Page 49 Request unit part 60-1259-11 or 60-1259-12 number With tagged response – verbose modes 2 and 3: Pno 60-1259-11 or Pno 60-1259-12 Show unit part number. WindoWall Pro is 60-1259-11. WindoWall Pro DI is 60-1259-12. WindoWall Pro Series • Remote Configuration and Control...
  • Page 50 MGP 464 Pro, DI configuration, and the last 6 digits of its MAC address are 09-44-92. Read unit name X10% ] X10% W CN View current unit name WindoWall Pro Series • Remote Configuration and Control...
  • Page 51 Samoa, Guam, Puerto Rico, the U.S. Virgin Islands, and Arizona (excluding the Navajo Nation). Read daylight X12$ ] View the daylight saving time W CX saving time setting for your WindoWall Pro. WindoWall Pro Series • Remote Configuration and Control...
  • Page 52 NOTE: A user password cannot be assigned if an administrator password does not exist. Entering a password when the WindoWall Pro has not been configured displays an E14 error response from the processor. If the administrator password is cleared (removed), the user password is removed also. WindoWall Pro Series • Remote Configuration and Control...
  • Page 53 Read verbose X11$ ] W CV mode Web Browser Specific Commands Read response from last URL command W UB {Response from command} View the response to the last command that was entered. WindoWall Pro Series • Remote Configuration and Control...
  • Page 54 Pmd 02001 Access port map Disable Direct W 0MD Pmd 00000 Access port map Read Direct W MD {port#} Access port map List Connections Get connection {Number of W CC listing connections} WindoWall Pro Series • Remote Configuration and Control...
  • Page 55 Move back to root / CJ W %2F CJ Dir • / directory Move up one .. CJ W %2E %2E CJ Dir • {path} / {directory} / directory View current W CJ {path} / {directory} / directory WindoWall Pro Series • Remote Configuration and Control...
  • Page 56 IP settings, including IP address, subnet mask, gateway address, unit name, DHCP setting, and port mapping (Telnet/ web/Direct Access) are excluded in order to preserve communication with the device (recommended after a firmware update). WindoWall Pro Series • Remote Configuration and Control...

  • Page 57: Html Configuration And Control

    Address nnn.nnn.nnn.nnn/optional_file_name.html • The following characters are invalid in file names: {space} ~ @ = ` [ ] { } < > ' " ; : | \ WindoWall Pro Series • HTML Configuration and Control...
  • Page 58 If not, the browser displays the System Status page, which is the WindoWall Pro default start page. You can select the tabs at the top of this screen to display additional screens that enable you to configure the WindoWall Pro. WindoWall Pro Series • HTML Configuration and Control...

  • Page 59: Viewing System Status

    WindoWall Pro. Changes must be made via the Configuration web pages, the WindoWall Pro Series Windows-based configuration software or SIS commands. Personnel who have user access can view this page but cannot access the Configuration pages;...

  • Page 60: Using The Configuration Pages

    You can change this name field to any valid name, up to 24 alphanumeric characters. NOTE: The following characters are invalid in the name: + ~ , @ = ` [ ] { } < > ' " ; : | \ WindoWall Pro Series • HTML Configuration and Control...
  • Page 61 MAC Address field The Media Access Control (MAC) Address consists of six hexadecimal character pairs and is used to identify the processor hardware. This address is hard-coded in the unit and cannot be changed. WindoWall Pro Series • HTML Configuration and Control...
  • Page 62 Europe and Brazil. When daylight saving time is turned off, the processor does not adjust its time reference. Click the button at the bottom of the Date/Time Settings panel to implement Submit your selections. WindoWall Pro Series • HTML Configuration and Control...

  • Page 63: Passwords Page

    To remove an assigned password: In the field, enter a single space. Administrator Password User Password Enter a single space in the or the Re-enter Admin Password Re-enter User field. Password Click the button. Submit WindoWall Pro Series • HTML Configuration and Control...

  • Page 64: Firmware Upgrade Page

    If you want to install the firmware on your computer immediately, click instead of , and skip to step 9. Save Browse to the folder where you want to save the firmware installation file on your computer, and click Save WindoWall Pro Series • HTML Configuration and Control...
  • Page 65 As an alternative method of updating the WindoWall Pro firmware, you can use the Firmware Loader software (see Updating the Firmware on page 75 for information on downloading and using this software). WindoWall Pro Series • HTML Configuration and Control...

  • Page 66: Using The File Management Page

    Files column, preceded by a slash. To add more files to the directory, click the directory name to open it, then use the Uploading files procedure. To exit the directory, click (root) (back) WindoWall Pro Series • HTML Configuration and Control...

  • Page 67: Other File Management Activities

    Image Settings Screen Selecting a Background Color To change the background color on the output display, select a color from the Background pull-down menu. The default selection, , results in a black background. Color WindoWall Pro Series • HTML Configuration and Control...

  • Page 68: Displaying A Background Image

    . This button changes to while the file is being Upload Image Uploading... loaded. When the uploading is complete, a thumbnail image of the uploaded file is displayed in the Image Index panel. WindoWall Pro Series • HTML Configuration and Control...
  • Page 69 In the Image Index panel, click the thumbnail of the image you want to display. A larger version of the selected image appears to the right. Click to select that image for the output background. Take WindoWall Pro Series • HTML Configuration and Control...

  • Page 70: Special Application: Edge Blending

    Source #3 MGP 464W Source #4 Source #5 Projector Source #6 Source #7 Crosspoint Source #8 450+ Matrix Switcher MGP 464W Projector MGP 464W Projector Source #128 Figure 42. Typical Edge-blended System WindoWall Pro Series • Special Application: Edge Blending...
  • Page 71 Window 7 Window 1 Window 5 Window Window Window 4 Window 8 Window 2 Window Window 6 Window Projector Projector Projector Figure 43. Three Projectors Displaying Overlapping Images that Require Edge Blending WindoWall Pro Series • Special Application: Edge Blending...

  • Page 72: Example Of An Edge-Matched System

    Window 9 Window 3 Window 2 Window 8 Window 12 Window 4 Window 6 Window 10 Projector Projector Projector Figure 44. Three Projectors Set Up to Produce an Edge-matched Display (No Overlapping) WindoWall Pro Series • Special Application: Edge Blending...

  • Page 73: Setting Up The Windowall Console Software For Edge Blending

    Click to continue, and complete the wizard, following the instructions on the Next screens. Use the WindoWall Pro test patterns to help you set up your projectors for the edge-blended videowall display. WindoWall Pro Series • Special Application: Edge Blending...

  • Page 74: Reference Information

    • Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips). WindoWall Pro Series • Reference Information...

  • Page 75: Rack Mounting Procedure

    As a result, there are different classes of addresses that define the range of valid addresses and the parts of the address that are used for the network and host identifiers. WindoWall Pro Series • Reference Information...

  • Page 76: Choosing Ip Addresses

    You can perform a test from your computer to check that a device at a particular address is responding correctly or to determine its address (see Pinging for the IP Address on the next page). WindoWall Pro Series • Reference Information...

  • Page 77: Subnet Mask

    Ping statistics for 192.168.254.254: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms Figure 47. Ping Response WindoWall Pro Series • Reference Information...

  • Page 78: Connecting As A Telnet Client

    IP address If the WindoWall Pro is not password-protected, no further prompts are • displayed until you disconnect from the WindoWall Pro. If the WindoWall Pro is password-protected, Telnet displays the password • prompt. WindoWall Pro Series • Reference Information...
  • Page 79 Closing the link to the WindoWall Pro To close the link to the WindoWall Pro, access the prompt by entering the escape Telnet sequence (<Ctrl + ] > ). At the prompt, enter Telnet close WindoWall Pro Series • Reference Information...

  • Page 80: Subnetting, A Primer

    0 indicates that this octet will not be 255 indicates that this octet will be compared between two IP addresses. compared between two IP addresses. Typical Subnet Mask: 255.255.0.0 Octets Figure 50. Subnet Mask and Octets WindoWall Pro Series • Reference Information...

  • Page 81: Updating The Firmware

    Comparing the IP Addresses Updating the Firmware Updates to the Extron WindoWall Pro Series Multi-Graphic Processor firmware are made available periodically via the Extron Website. If the need arises, you can replace the WindoWall Pro main firmware via an IP connection without opening the unit.
  • Page 82 . The System Status page or your custom start page opens. Access the System Status page if it is not already displayed. The firmware version is listed in the System Description area (figure 53). Figure 53. Current Firmware Version on System Status Page WindoWall Pro Series • Reference Information...

  • Page 83: Downloading The Firmware

    Password field (a user name is not required), and click . The WindoWall Pro web page appears. NOTE: Passwords must contain 4 to 12 alphanumeric characters. Symbols and spaces are not allowed, and the passwords are case sensitive. WindoWall Pro Series • Reference Information...
  • Page 84 The file extension must be .S19. Uploading a file with an incorrect extension may cause the unit to ATTENTION: stop working. Figure 56. Choose File to Upload Dialog box with Firmware File Selected WindoWall Pro Series • Reference Information...
  • Page 85 Follow the instructions on the download screens to save the installer file to your computer. If necessary, download the latest version of WindoWall Pro firmware and install it on your computer (see Downloading the Firmware on the page 77). WindoWall Pro Series • Reference Information...
  • Page 86 . If the connection is successful, is displayed in Connect WindoWall Pro 46n Pro green in the Connected Device panel, followed by a green check mark. Click the button in the New Firmware File (Optional) panel. Browse WindoWall Pro Series • Reference Information...
  • Page 87 (Windows XP) or C:\Program Files\Extron\Firmware\MGP Pro (Windows 7). C:\Program Files (x86)\Extron\Firmware\MGP Pro On the Add Device dialog box, the path to the new firmware file is displayed in the Path field. WindoWall Pro Series • Reference Information...
  • Page 88 Remove Selected Device(s) Edit On the Remove Device(s) dialog box, select or deselect any devices on the list as desired, then click Remove To remove all devices, select from the menu. Remove All Devices Edit WindoWall Pro Series • Reference Information...
  • Page 89 The upload is complete when the field shows , the Progress Remaining Time 00.00.00 column shows , and is displayed above the progress bar and in the 100% Completed field. Close the Firmware Loader dialog box. Status WindoWall Pro Series • Reference Information...
  • Page 90 Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

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