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Perform following inspections and measures before requesting repair or service.
Condition
The ringtones volume is low
The sound during calling or playback is low
●
Call breaks up
●
Call becomes one way
●
Noise mixes in the call
●
Image or sound is disrupted
●
Black screen is projected when recording data is played back
●
Recording screen is disrupted
Bubble (circle) in the electricity flow screen does not
appear
The amount does not appear in the integral display
The target bar does not appear in the integral display
Power consumption does not decrease even when
the power to the equipment with high power
consumption is turned OFF
The power consumption does not match with the power
consumption on the invoice from the electricity company
The amount does not match with the amount on
the invoice from the electricity company
The power consumption does not match the usage time
The history data of the power consumption is erased
The power consumption is not recorded or
recorded incorrectly
The condition of the call sub-base unit with monitor
does not improve even when the measures on
pages 223 and 225 are taken
224
Inspection
Is the ringtones volume setting set to "Low" or "Medium"?
Is the volume adjustment set to "Low" or "Medium"?
Is there a large sound around the base unit, call sub-base
unit, lobby phone, door phone, or door phone with camera?
Is there something that emits strong magnetic field such as
high output radio station?
Is it right after the power is turned ON?
Is the rate set?
Is the target set?
Did it update after waiting for a while?
Is it constantly displaying abnormal value?
Is it slightly different from the displayed amount on the base unit?
Is it vastly different from the displayed amount on the base unit?
Is the time incorrect?
Was there a blackout lasting for 1 hour or longer?
Measure
Note
Set the ringtones volume setting to "High".
Ringtone Volume Setting
Note
Adjust the volume.
Adjusting Call Volume
This is not a malfunction. The sound may break up when surround sound is loud and noisy.
This is not a malfunction. The screen or sound may be disrupted or black image may be recorded when affected
by strong radio wave.
Value does not appear right after the power is turned ON until the communication is received from the D series
measurement box, so wait for a while.
Note
Set the rate.
Electricity Rate Setting, Water Rate Setting, Gas Rate Setting
Electricity Target Value Setting, Water Target Value Setting, Gas Target
Note
Set the target.
Value Setting
pages 138 to 143
Communication is performed every 5 seconds while displaying the Energy Saving Monitor screen, so wait for a while.
Connection of the meter box for D series may not be correct. Contact the management company or the company
that installed the system.
This is not a malfunction. The display on the base unit is an estimate.
This is not a malfunction. The displayed amount on the base unit is an estimated value, and differs from the actual
amount.
Set the electricity rate setting close to the rate plan of the contracted
electricity company.
The time setting is set on the lobby phone, the building manager room base unit, or the integrated control panel,
so contact the management company or the company that installed the system.
Note that the history data may be erased when the time setting is changed in large amount (35 days or more).
The time setting is set on the lobby phone, the building manager room base unit, or the integrated control panel,
so contact the management company or the company that installed the system.
The power consumption is not correctly recorded while the power is disconnected due to blackout, etc.
Keep on pressing the MENU button until the Call Sound Off indicator starts to flash to reset the call sub-base unit
with monitor.
Note
Call Sound Off Indicator/MENU Button
page 16
Troubleshooting
page 101
page 31
pages 127 to 137
Electricity Rate Setting
Note
pages 127 to 133
225
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