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28 Chapter 3
Verifying and Troubleshooting DIMM Installation
Use the Windows NT Diagnostics panel to verify that the system
recognizes the DIMMs you installed. To open the panel, select Start >
Programs > Administrative Tools > Windows NT Diagnostics. Click
the Memory tab. Look at the Total field below Physical Memory to see
the total amount of memory recognized by the system.
If the system does not recognize the memory, the DIMMs may be
installed incorrectly. Shut down and reopen the system. Then:
•
Make sure that slot groups contain six of the same capacity
DIMMs and that the DIMMs are securely seated in the DIMM
slots.
•
If necessary, read the instructions to remove and reinstall any
DIMMs.
Close and reboot the system. If the system still does not recognize the
DIMMs, one or more of the DIMMs may be faulty. Contact your
support representative.
Removing DIMMs
1.
Shut down the system and turn off the power. For detailed
instructions, see "Shutting Down the System" on page 12.
2.
Unplug the power cord from the back of the system.
3.
Remove the side cover. For detailed instructions, see "Removing
the Side Cover" on page 16.
4.
Touch a metal part of the chassis with your hand to discharge any
static you might be carrying.
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Table of Contents
Troubleshooting
