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Macintosh is a registered trademark of Apple Computer, Inc. Magellan Spaceball is a trademark of the Logitech group. MIPS is a registered trademark and R16000 is a trademark of MIPS Technologies, Inc., used under license by Silicon Graphics, Inc. in the United States and/or other countries worldwide.
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Record of Revision Version Description July 2003 Original Publication 007-4564-001...
Contents List of Figures . . xi List of Tables . . xv About This Guide. xvii Chapter Descriptions . xvii Related Publications . xviii Obtaining Publications xviii Conventions . xix Product Support . . xx Reader Comments . . xx Installation and Operation Procedures Setting Up the Workstation .
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Contents I/O Daughtercard . . 32 Internal Hard Disk Drives . . 33 DVD-ROM Drive . . 35 Graphics Module . . 35 PCI Buses . 38 Power Supply . . 40 Cooling System . . 40 Optional Components, Peripherals, and Upgrades. .
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Contents Installing or Removing Internal Hard Disk Drives . 67 Installing an Internal Hard Disk Drive . . 67 Removing an Internal Hard Disk Drive . 69 Installing or Removing the DVD-ROM Drive . . 71 Installing the DVD-ROM Drive . .
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Contents Diagnostics . Power-on Diagnostics . Offline Diagnostics Online Diagnostics Technical Specifications and Pinouts . Physical and Environmental Specifications . Power Supply Specifications . I/O Port Specifications. Ethernet 10-Base-T/100-Base-T Port. Keyboard and Mouse Ports . Serial Ports . Serial Cables and Adapter Specifications Printer/Dumb Terminal Serial Cable PC Modem Serial Cable .
List of Figures Workstation Shipment Contents . Figure 1-1 Lifting the Workstation Figure 1-2 Front View of the Workstation Figure 1-3 Rear View of the Workstation. Figure 1-4 Connecting the Keyboard and Mouse Cables . Figure 1-5 Connecting the Ethernet Cable Figure 1-6 Connecting the Monitor Cable .
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List of Figures Interface Board Connectors . 30 Figure 2-5 IO9 Board . 31 Figure 2-6 I/O Daughtercard . . 33 Figure 2-7 Hard Disk Drive Sled . . 34 Figure 2-8 Internal Hard Disk Drive Locations . . 34 Figure 2-9 Locating the Graphics Module.
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List of Figures Installing an XIO Board . 84 Figure 3-24 Closing the PCI Gate . . 85 Figure 3-25 Opening the PCI Gate . . 86 Figure 3-26 Removing an XIO Board . . 87 Figure 3-27 Opening the PCI Gate . .
List of Tables Component Access by Enclosure Panel . . 52 Table 3-1 Customer-replaceable Components and Service Procedures . . 56 Table 3-2 Bezel LED Signals . .114 Table 4-1 Time Required to Run Offline Diagnostics . .118 Table 4-2 runalldiags Command-line Options .
Note: This User's Guide has been translated and is available to download from the SGI Technical Publications Library at http://docs.sgi.com. Enter the keywords Tezro visual workstation + <language> to find the version you need. This guide shows you how to set up, use, and troubleshoot your system. This guide is provided for all end-users and SGI technical support staff.
About This Guide • Chapter 4, “Troubleshooting and Diagnostics,” explains how to find problems with your system and resolve them. It also includes instructions for running the system diagnostics, which can help you find problems. • Appendix A, “Technical Specifications and Pinouts,” provides specifications for the size, weight, and power consumption of the system.
About This Guide SGI systems include a set of IRIX man pages, formatted in the standard UNIX “man page” style. Important system configuration files and commands are documented on man pages. These are found online on the internal system disk (or CD-ROM) and are displayed using the man command.
About This Guide Man page section identifiers appear in parentheses after man page man page(x) names. GUI element This font denotes the names of graphical user interface (GUI) elements such as windows, screens, dialog boxes, menus, toolbars, icons, buttons, boxes, fields, and lists. Product Support SGI provides a comprehensive product support and maintenance program for its products, as follows:...
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About This Guide • Send mail to the following address: Technical Publications 1600 Amphitheatre Parkway., M/S 535 Mountain View, CA 94043-1351 • Send a fax to the attention of “Technical Publications” at +1 650 932 0801. SGI values your comments and will respond to them promptly. 007-4564-001...
Chapter 1 Installation and Operation Procedures This chapter shows you how to set up and use your Silicon Graphics ® Tezro™ visual workstation in the following sections: • “Setting Up the Workstation” on page 1 • “Using the Workstation” on page 11...
1: Installation and Operation Procedures Checking Your Shipment Figure 1-1 shows the basic components that ship with your workstation. If parts of your shipment are damaged or missing, contact your support provider. 007-4564-001...
1: Installation and Operation Procedures Lifting the Workstation The base workstation configuration weighs 60 lb. (27 kg). SGI highly recommends that two people lift the unit when it must be moved. Lift the unit by placing your hands under the bottom edges of the chassis, as shown in Figure 1-2. Lifting the Workstation Figure 1-2 007-4564-001...
Setting Up the Workstation Getting Acquainted To become familiar with your workstation, refer to the following figures: • Figure 1-3, which shows the front view of the workstation. • Figure 1-4, which shows the rear view of the workstation. After you have set up your workstation and logged in, refer to the following resources for more information: •...
1: Installation and Operation Procedures Door release Door Status LEDs DVD ROM drive SCSI drives Reset switch L1 display Power on/off button Figure 1-3 Front View of the Workstation 007-4564-001...
Setting Up the Workstation Line in and Line out (left) Line in and Line out (right) Audio jacks Side panel Side panel release button release button AC power connector LINE Keyboard +12VDC L1 PORT IOIOI 1 IOIOI 2 CONSOLE 1.0A Mouse CONSOLE port IO9 PCI card...
1: Installation and Operation Procedures Cabling the Workstation To set up the workstation, follow these steps: Connect the keyboard and mouse cables, as shown in Figure 1-5. Keyboard connector Mouse connector Connecting the Keyboard and Mouse Cables Figure 1-5 007-4564-001...
Setting Up the Workstation 2. Connect the Ethernet cable to the Ethernet port on the IO9 card, as shown in Figure 1-6. Ethernet connector Figure 1-6 Connecting the Ethernet Cable 3. Connect the monitor cable, as follows (see Figure 1-7): •...
1: Installation and Operation Procedures Note: The workstation can be connected to a variety of monitors. Your monitor and monitor cable may differ from those shown. If your monitor has multiple inputs, ensure that the source switch is set to the correct input port. Monitor cable Connecting the Monitor Cable Figure 1-7...
Connecting the Workstation and Monitor Power Cables You have finished setting up your workstation. Proceed to the next section. Using the Workstation This section provides information about using your Silicon Graphics Tezro visual workstation. The topics covered include: • “Logging In to the Workstation” on page 11 •...
1: Installation and Operation Procedures m e: n na Lo gi Figure 1-9 Powering On the Workstation and Monitor A green LED flashing below the L1 display on the front of the workstation indicates that the system is booting. The monitor may remain blank for a few moments. If your system is booting for the first time, you will see a login screen similar to the example shown in Figure 1-10.
Using the Workstation If you have a login account, double-click the icon with your login name. If you do not have a login account, double-click EZsetup and then follow the instructions for creating a personal login account and setting up the networking software. Then you can begin using the IRIX interactive desktop to create a personal work area and communicate with other users on your network.
1: Installation and Operation Procedures Figure 1-12 Toolchest Menu System Manager From the Toolchest, select System > System Manager to display the System Manager, which shows your workstation’s hardware and software information. Online Documentation From the Toolchest, select Help to display the library of online documentation. If your workstation is turned off and you cannot access online documentation, this printed guide contains all the information you need.
Using the Workstation Figure 1-13 Console Window If you click in the Console window, an IRIX shell appears, where you can type IRIX commands. For information on IRIX commands, select Help > Online Books. This will launch the InfoSearch tool, which allows you to read documentation stored on your workstation.
1: Installation and Operation Procedures Figure 1-14 Powering Off the Workstation Within a few seconds, a shutdown notifier appears, as shown in Figure 1-15. Within a minute, the system powers off automatically. Figure 1-15 System Shutdown Notifier 3. Turn off your monitor by pressing the monitor power button. If your system does not power off and you do not see any activity for several minutes, press the power button again.
Using the Workstation Reset switch Power on/off button Figure 1-16 Power Button and Reset Switch Powering Off from the Toolchest If you have root level access to the workstation, you can shut down your system from the Toolchest. as follows: From the Toolchest, select System >...
1: Installation and Operation Procedures Figure 1-17 Shutdown Caution Message 2. Click the Power off the system check box. The Shut Down System window appears. At this point, you can shut down and power off the system or configure it to restart at a designated time, as shown in Figure 1-18.
Using the Workstation Figure 1-18 Shutdown System Window 3. Click OK to shut down and power off the system. The shutdown notifier appears, as shown in Figure 1-19. After a few seconds, the system powers off. Figure 1-19 System Shutdown Notifier Restarting from the Toolchest If you have root level access to the workstation, you can restart the system from the Toolchest.
Using the Workstation 2. Click OK in the restart notifier. The shutdown notifier appears, as shown in Figure 1-21. Figure 1-21 System Shutdown Notifier After a brief delay, the power off/restart notifier appears, as shown in Figure 1-22. Figure 1-22 Power Off/Restart Notifier 3.
Chapter 2 System Overview The Silicon Graphics® Tezro™ visual workstation is a high-power, high-performance system. It features VPro™ graphics, 64-bit MIPS processors, and a high-bandwidth architecture in a convenient free-standing tower chassis. This chapter provides general information about the components of the workstation in the following sections: •...
2: System Overview System Enclosure The Silicon Graphics Tezro visual workstation is installed in the system enclosure as shown in Figure 2-1 and Figure 2-2. The enclosure provides structure and protection for the internal components. SCSI backplane SCSI drive housing...
System Enclosure IO9 board Power supply DVD drive housing Interface board Fan wall Digital media XIO option board Graphics module System Enclosure Layout (Left-rear View) Figure 2-2 007-4564-001...
2: System Overview System Node Board The workstation is powered by an IP53 system node board (see Figure 2-3). The system node board provides a mounting point and connectivity for the processor(s) and memory DIMMs. The node board connects to the interface board via two connectors on its underside.
Processors Processors The workstation is available with 1, 2, or 4 R16000 MIPS processors. These processors are available in several different clock speeds. Each processor has a total of 64 KB onboard cache memory and 4-MB of external cache memory. The processors are mounted on the system node board under a protective cover.
Interface Board Interface Board The interface board connects the processors and memory mounted on the node board to the graphics and I/O components of the system. It also provides card slots for the PCI and graphics boards and distributes power to the system components. The interface board has the following connectors (see Figure 2-5): •...
IO9 Board IO9 Board The IO9 board is the full-length PCI board that is installed in PCI bus 1, slot 1. It provides the following I/O connectors and interfaces for the workstation (see Figure 2-6): • An internal IDE connector for the internal DVD-ROM drive •...
2: System Overview I/O Daughtercard The I/O daughtercard is the long narrow board that is mounted on the rear of the enclosure just below the power supply. This card acts as an extension of the IO9 board; it provides the following connectors (see Figure 2-7): •...
For technical specifications and pinout of these connectors, refer to Appendix A, “Technical Specifications and Pinouts”. Internal Hard Disk Drives The Silicon Graphics Tezro visual workstation supports one or two internal SCSI hard disk drives. These drives provide the unit with large amounts of storage and quick access times.
2: System Overview provides a positive, locking connection to the SCSI backplane, which connects the disk drives to the IO9 board (see Figure 2-9). Figure 2-8 Hard Disk Drive Sled DVD-ROM drive Disk 2 Disk 1 IO9 board IDE connector SCSI connector Internal Hard Disk Drive Locations Figure 2-9...
DVD-ROM Drive The disks are numbered 1 and 2, with 1 being the bottom disk and 2 being the top. The SCSI ID number of each disk must correspond with these drive numbers. Disk 1 is the system disk, which has the IRIX operating system installed on it. Your workstation will not function without the system disk.
2: System Overview Cover Graphics module Locating the Graphics Module Figure 2-10 Figure 2-11 shows the I/O ports of the VPro graphics board and optional Dual Channel Display daughterboard. 007-4564-001...
Graphics Module Stereo View Genlock DVI-I video Swap Ready DCD right DCD left Figure 2-11 VPro Graphics and Dual Channel Display I/O Ports For more information on the VPro graphics board and Dual Channel Display (DCD-2) I/O ports, refer to “VPro Graphics Board I/O Port Specifications” in Appendix A. 007-4564-001...
2: System Overview PCI Buses The 2- and 4-processor workstations have eight 64-bit, 3.3-V PCI-X slots which are divided into four buses. The1-processor workstation has four 64-bit, 3.3-V PCI-X slots which are divided into two buses. The IO9 board always occupies bus 1, slot 1, leaving the remaining slots available for other boards.
PCI Buses PCI bus 1 slot 1 PCI bus 2 slot 1 PCI bus 2 slot 2 PCI bus 2 slot 3 PCI bus 3 slot 1 PCI bus 3 slot 2 PCI bus 4 slot 1 PCI bus 4 slot 2 PCI Buses and Slots Figure 2-12 For a list of available PCI boards see “PCI Boards”...
2: System Overview Power Supply The power supply for the workstation is located in the top rear quadrant of the chassis, as shown in Figure 2-13. Power supply Power Supply Location Figure 2-13 The power supply provides up to 550 watts of power to the node and interface boards, internal hard disk drives, DVD-ROM drive, and other optional components installed in the enclosure.
Cooling System • Disk Drive Fan The disk drive fan is an 80-mm fan that mounts directly behind the disk drives. • Rear Fan Assembly The rear fan assembly is made up of a sheet metal enclosure and three 80-mm fans. These fans provide cooling for the system node board and memory DIMMs.
2: System Overview Optional Components, Peripherals, and Upgrades Various optional components, peripherals, and upgrades are available for your workstation. The following sections describe some of these options: • “PCI Boards” on page 42 • “Memory Upgrades” on page 43 • “Processor Upgrades”...
Optional Components, Peripherals, and Upgrades Memory Upgrades The following memory upgrades are available for the workstation: • 512-MB DIMM pair (1-processor workstations only) • 1-GB DIMM pair • 2-GB DIMM pair Note: The workstation supports a maximum of eight memory DIMMs totalling 8 GB. Memory DIMMs must be installed in pairs of the same size.
21-in. SGI CRT monitor • 24-in. SGI CRT monitor (wide-aspect-ratio) • Silicon Graphics F180 (18.1-in. flat panel monitor) • Silicon Graphics F220 (22-in. wide-aspect-ratio flat panel monitor) Peripherals The following peripherals are available with the workstation: • 3-button mouse •...
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Optional Components, Peripherals, and Upgrades For a complete list of available components, contact your SGI sales representative or see the following webpage: http://www.sgi.com/peripherals/workstation/ 007-4564-001...
Chapter 3 Maintenance and Upgrade Procedures This chapter provides safety information and instructions for adding or removing components from your Silicon Graphics ® Tezro™ visual workstation. These topics are covered in the following sections: • “Safety Instructions” on page 48 •...
3: Maintenance and Upgrade Procedures Safety Instructions Read and follow these instructions carefully before servicing your workstation. Follow all warnings and instructions marked on the system and noted in this and other documentation included with this system. 2. Unplug the system from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Ordering Parts instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the system to normal condition. • If the system has been dropped or the cabinet has been damaged. •...
3: Maintenance and Upgrade Procedures • “Installing or Removing Internal Parts” on page 56 Powering Off and Disconnecting the Workstation Follow these steps to power off and remove cables from your workstation: If you are logged in to the workstation, log out. Then, press the power buttons to power off your workstation and monitor (see Figure 3-1).
Preparing the Workstation for Service Figure 3-2 Moving the Workstation Removing the Enclosure Panels This section shows you how to open the enclosure in the following sections. • “Determining Which Enclosure Panels to Remove” on page 52 • “Removing the Left or Right Side Panel” on page 52 •...
3: Maintenance and Upgrade Procedures Determining Which Enclosure Panels to Remove To determine which side(s) of the enclosure you need to remove to access specific components, see Table 3-1. If a part appears in two columns, you must remove both panels in order to access that component.
Preparing the Workstation for Service Panel release button Panel release button Hooks Figure 3-3 Removing the Enclosure Side Panel If you only need to remove the left or right side panel, proceed to “Installing or Removing Internal Parts” on page 56. If you need to remove the bezel of the workstation, proceed to the next section.
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3: Maintenance and Upgrade Procedures Removing the Enclosure Bezel The front of the enclosure is covered by a decorative plastic bezel. The bezel is made up of two pieces: the bezel frame and the drive shroud. The bezel frame covers the front of the enclosure.
Preparing the Workstation for Service Slots Cable connector Figure 3-4 Removing the Bezel Proceed to the next section to install or remove internal components. 007-4564-001...
3: Maintenance and Upgrade Procedures Installing or Removing Internal Parts Warning: The heat sinks on the interface board get very hot. Wait 5 minutes after powering off your workstation before you touch any internal components. Touching the heat sinks could result in burns if a cooling-off period is not observed.
Returning the Workstation to Service Customer-replaceable Components and Service Procedures (continued) Table 3-2 Component Procedure PCI and XIO Boards: IO9 board “Replacing the IO9 Board” on page 76 XIO boards “Installing or Removing XIO Boards” on page 81 PCI boards “Installing or Removing PCI Boards”...
3: Maintenance and Upgrade Procedures Installing the Bezel Follow these instructions to install the bezel. Align the tabs on the lower portion of the bezel with the holes in the enclosure. Insert the tabs into the holes and press the bezel against the enclosure to ensure that it is properly seated.
3: Maintenance and Upgrade Procedures Installing the Side Panels Follow these steps to install a side panel (see Figure 3-6): Align the hooks on bottom edge of the side panel over the lip on the bottom edge of the enclosure. 2.
Returning the Workstation to Service Tabs Figure 3-6 Replacing the Side Panel Cabling and Powering on the Workstation Follow these steps to cable and power on the workstation. 007-4564-001...
3: Maintenance and Upgrade Procedures Reconnect all of the system cables to the rear of the enclosure (see Figure 3-7). Figure 3-7 Reconnecting the Cables to the Workstation 2. Press the power buttons on your workstation and monitor. 3. If your workstation does not boot correctly, see Chapter 4, “Troubleshooting and Diagnostics.”...
The Silicon Graphics ® Tezro™ visual workstation is configured with a minimum of 512 MB of memory and a maximum of 8 GB of memory. The memory is contained in dual in-line memory modules (DIMMs) which are installed in eight DIMM sockets on the system node board.
3: Maintenance and Upgrade Procedures Removing a DIMM To remove a DIMM, follow these steps: Locate the DIMM that you want to remove. 2. Pull up on the latches at the end of the DIMM socket (see Figure 3-8). The DIMM will partially eject from the socket.
Installing or Removing a Memory DIMM Note: The workstation will not function if there are no memory DIMMs installed. Two memory DIMMs of equal size must be installed in DIMM pair number 1. Installing a DIMM To install a DIMM, follow these steps: Caution: DIMMs are sensitive to static electricity.
3: Maintenance and Upgrade Procedures Notches Locating the Notches on a DIMM Figure 3-10 3. Seat the DIMM in the socket and press down. If you have seated the DIMM correctly, the ejector latches will swing up and click into place in the notches on the ends of the DIMM.
Installing or Removing Internal Hard Disk Drives Installing or Removing Internal Hard Disk Drives The Silicon Graphics Tezro visual workstation can have one or two internal hard disk drives. These drives are sled mounted and can easily be installed and removed. The following sections contain instructions for installing and removing hard disk drives: •...
Installing or Removing Internal Hard Disk Drives Removing an Internal Hard Disk Drive Open the bezel door. Note: If you are removing the drive in the upper drive bay, ensure that the drive has spun down before you remove it. If you are removing the drive in the lower drive bay, you must power down the workstation.
Installing or Removing the DVD-ROM Drive Installing or Removing the DVD-ROM Drive The Silicon Graphics Tezro visual workstation supports an internal DVD-ROM drive which is installed in the 5.25-in. drive bay. This drive bay is located on the upper left portion of the front of the enclosure.
3: Maintenance and Upgrade Procedures Figure 3-13 Installing the Drive Rails 3. Align the drive rails with the slots in the side of the drive cage and slide the drive into the drive cage until it clicks into place (see Figure 3-14). 4.
Installing or Removing the DVD-ROM Drive Figure 3-14 Installing the DVD-ROM Drive. This completes the DVD_ROM drive installation. To return the workstation to service, see “Returning the Workstation to Service” on page 57. 007-4564-001...
3: Maintenance and Upgrade Procedures Removing the DVD-ROM Drive Follow these steps to remove the DVD-ROM drive: Note: You must remove the drive shroud before you can remove the DVD-ROM drive. Disconnect the IDE and power cables from the rear of the DVD-ROM drive. 2.
Installing or Removing the DVD-ROM Drive Power connector Data connector Figure 3-15 Removing the DVD-ROM Drive 3. If you are replacing the drive with a new drive, refer to “Installing the DVD-ROM Drive” on page 71. If you are not replacing the DVD-ROM drive, install a metal drive bay blanking plate in the DVD-ROM drive bay and a plastic blanking plate in the drive shroud to ensure proper airflow.
3: Maintenance and Upgrade Procedures This completes the removal of the DVD-ROM drive. To return the workstation to service, refer to “Returning the Workstation to Service” on page 57. Replacing the IO9 Board The IO9 board provides basic I/O functions for the workstation. It also provides connectivity between the hard-disk drives, DVD-ROM drive, and the interface board.
Replacing the IO9 Board Disconnect the SCSI and IDE cables from the IO9 board. Then loosen the PCI retention strap (see Figure 3-16). IDE connector IO9 retention strap SCSI connector Disconnecting the Cables and Retention Strap Figure 3-16 2. Remove the three screws that secure the PCI gate. Then open the PCI gate (see Figure 3-17).
3: Maintenance and Upgrade Procedures 3. Gently grasp both ends of the IO9 board. Then lift straight up until it clears the PCI slot. Tilt the front end of the IO9 board upward until it clears the edge of the chassis. Then remove the IO9 board from the enclosure and place it in a safe location (see Figure 3-18).
Replacing the IO9 Board Align the IO9 board with PCI slot 1 on Bus 1. Then lower the IO9 board into the enclosure. Press straight down to seat the board in the PCI connector on the interface board (see Figure 3-19). Figure 3-19 Installing the IO9 Board 2.
3: Maintenance and Upgrade Procedures IDE connector IO9 retention strap SCSI connector Connecting the Cables and Retention Strap Figure 3-20 3. Ensure that the IO9 board is properly aligned in the PCI gate. Then close the gate and install the three screws that secure it to the enclosure (see Figure 3-21). Closing the PCI Gate Figure 3-21 This completes the installation of the IO9 board.
Installing or Removing XIO Boards Installing or Removing XIO Boards A optional XIO board can be installed in the XIO slot on the interface board. In order to install an XIO board, PCI bus 4, slot 2 must be empty. Some XIO boards require the installation of a support bracket on the fan wall.
3: Maintenance and Upgrade Procedures Slots Slots Figure 3-22 Installing the XIO Board Support Bracket This completes the installation of the XIO board support bracket. Proceed to the next section to install an XIO board. 007-4564-001...
Installing or Removing XIO Boards Installing an XIO Board If your XIO board was shipped with a support bracket, install the bracket on the fan wall. See “Installing the XIO Board Support Bracket” on page 81 for complete instructions. 2. Remove the three screws that secure the PCI gate. Then open the PCI gate (see Figure 3-26).
3: Maintenance and Upgrade Procedures Bracket XIO board Line up handle notch with locator pin inside chassis Figure 3-24 Installing an XIO Board 007-4564-001...
Installing or Removing XIO Boards 5. Ensure that the board is properly aligned in the PCI gate. Then close the gate and install the three screws that secure it to the enclosure (see Figure 3-25). Note: If the XIO board you are installing is equipped with metal handle, ensure that the notch in the handle is aligned with the locator pin in the enclosure before closing the PCI gate (see Figure 3-25).
3: Maintenance and Upgrade Procedures Remove the three screws that secure the PCI gate. Then open the PCI gate (see Figure 3-26). PCI gate Figure 3-26 Opening the PCI Gate 2. If the XIO board you are removing is equipped with a support bracket, remove the screw that secures the board to the bracket.
3: Maintenance and Upgrade Procedures This completes the XIO board removal. To install a new board, see “Installing an XIO Board” on page 83. To return the workstation to service, see “Returning the Workstation to Service” on page 57. Installing or Removing PCI Boards The 2- and 4-processor workstations can support as many as eight PCI/PCI-X boards.
Installing or Removing PCI Boards Installing a PCI Board Follow these steps to install a PCI board: Remove the three screws that secure the PCI gate to the enclosure. Then open the PCI gate (see Figure 3-28). PCI gate Figure 3-28 Opening the PCI Gate 2.
3: Maintenance and Upgrade Procedures PCI board installed in PCI bus 2, slot 1 Figure 3-29 Installing the PCI Board 5. Repeat steps 3 through 4 to install another PCI board. 6. Close the PCI gate. Then install the three screws that secure the PCI gate (see Figure 3-30).
Installing or Removing PCI Boards Closing the PCI Gate Figure 3-30 This completes the PCI board installation. To return the workstation to service, refer to “Returning the Workstation to Service” on page 57. 007-4564-001...
3: Maintenance and Upgrade Procedures Removing a PCI Board Follow these steps to remove a PCI board: Remove the three screws that secure the PCI gate to the enclosure. Then open the PCI gate (see Figure 3-31). PCI gate Figure 3-31 Opening the PCI Gate 2.
Installing or Removing External devices PCI board installed in PCI bus 2, slot 1 Figure 3-32 Removing a PCI Board 4. If you will be replacing the PCI board, see “Installing a PCI Board” on page 89. 5. If you are finished removing PCI boards, close the PCI gate. Then install the three screw that secure the gate to the enclosure.
3: Maintenance and Upgrade Procedures Replacing Cooling System Components This section provides instructions for the following procedures: • “Replacing the Fan Wall” on page 94 • “Replacing the Hard Disk Drive Fan” on page 95 • “Replacing the Rear Fan Assembly” on page 98 Caution: Never operate the unit without all of the cooling system components in place.
Replacing Cooling System Components Fan wall retaining screws Fan wall connector Figure 3-33 Replacing the Fan Wall Note: If your fan wall is equipped with an XIO board support bracket, you must remove the bracket from the old fan wall and install it on the new fan wall. See “Installing the XIO Board Support Bracket”...
3: Maintenance and Upgrade Procedures Disconnect the disk drive fan power cable from the interface board. Then remove the screws that secure the disk drive fan to the enclosure (see Figure 3-34). 2. Carefully remove the fan from the enclosure (see Figure 3-34). Power connection Bracket screws Removing the Hard Disk Drive Fan...
Replacing Cooling System Components 4. Align the screw holes in the fan bracket with the holes in the enclosure frame. Ensure that the front edge of the fan bracket has engaged with the fan bracket hook. Then install the screws that secure the fan bracket to the enclosure (see Figure 3-35). 5.
3: Maintenance and Upgrade Procedures This completes the replacement of the hard disk drive fan. To return the workstation to service, see “Returning the Workstation to Service” on page 57. Replacing the Rear Fan Assembly Follow these steps to replace the rear fan assembly (see Figure 3-36): Note: If you have not already done so, prepare your system for service.
Replacing Internal Cables Rear fan power connection Rear fan retaining screw Figure 3-36 Replacing the Rear Fan Assembly This completes the replacement of the rear fan assembly. To return the workstation to service, see “Returning the Workstation to Service” on page 57. Replacing Internal Cables The following sections contain instructions for replacing internal cables: •...
3: Maintenance and Upgrade Procedures • “Replacing the DVD-ROM Drive Cable” on page 105 Replacing the L1 Display Cable Follow the steps in this section to replace the L1 display cable. Note: If you have not already done so, prepare your system for service. Refer to “Preparing the Workstation for Service”...
Replacing Internal Cables L1 display connector Removing the L1 Display Cable Figure 3-37 7. If the replacement L1 display cable does not already have a grommet installed on it, install the grommet now. 8. Push the L1 display board connector of the replacement L1 display cable out through the hole in the front of the enclosure.
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3: Maintenance and Upgrade Procedures 9. Connect the replacement L1 display cable to the interface board and the L1 display board (see Figure 3-38). 10. Install the two screws that secure the L1 display board to its bracket (see Figure 3-38). 11.
Replacing Internal Cables L1 display connector Installing the L1 Display Cable Figure 3-38 This completes the replacement of the L1 display cable. To return the workstation to service, see to “Returning the Workstation to Service” on page 57. Replacing the LED Cable Follow these steps to replace the LED cable (see Figure 3-39).
3: Maintenance and Upgrade Procedures Note: If you have not already done so, prepare your system for service. Refer to “Preparing the Workstation for Service” on page 49. In order to replace the LED cable, you must remove the left side panel and the bezel. Disconnect the LED cable from the interface board.
Replacing Internal Cables Replacing the DVD-ROM Drive Cable Follow the steps in this section to replace the DVD-ROM drive cable (see Figure 3-40). Note: If you have not already done so, prepare your system for service. Refer to “Preparing the Workstation for Service” on page 49. In order to replace the DVD-ROM drive cable, you must remove the left side panel.
3: Maintenance and Upgrade Procedures DVD-ROM drive IO9 board Replacing the DVD-ROM Drive Cable Figure 3-40 This completes the replacement of the DVD-ROM drive cable. To return the workstation to service, see “Returning the Workstation to Service” on page 57. Replacing Enclosure Components This section provides instructions for the following procedures: •...
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Replacing Enclosure Components • “Replacing the Side Plastics” on page 107 • “Replacing the Top Plastics” on page 107 Replacing the Bezel Assembly See “Removing the Enclosure Bezel” on page 54 and “Installing the Bezel” on page 58 for instructions on replacing the bezel assembly. Replacing the Side Plastics See “Removing the Left or Right Side Panel”...
3: Maintenance and Upgrade Procedures Replacing the Top Plastic Figure 3-41 This completes the replacement of the top plastic. To return the workstation to service, see to “Returning the Workstation to Service” on page 57. Replacing the L1 Display Follow the steps in this section to replace the L1 display. Note: If you have not already done so, prepare your system for service.
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Replacing Enclosure Components Remove the two screws that secure the L1 display bracket to the enclosure. Then slide the outside cover off of the L1 display (see Figure 3-42). 2. Lift the L1 display housing upward until the hooks on the housing clear the holes in the enclosure (see Figure 3-42).
3: Maintenance and Upgrade Procedures Figure 3-42 Removing the L1 Display Board 5. Connect the L1 display cable to the replacement L1 display board (see Figure 3-43). 6. Install the two screws that secure the L1 display board to its bracket (see Figure 3-43).
Replacing Enclosure Components 8. Slide the outside cover over the L1 display. Then install the two screws that secure the L1 display to the front of the enclosure (see Figure 3-43). Figure 3-43 Installing the L1 Display Board This completes the replacement of the L1 display board. To return the workstation to service, see “Returning the Workstation to Service”...
Chapter 4 Troubleshooting and Diagnostics If you are experiencing problems with your Silicon Graphics ® Tezro™ visual workstation, please review the material in this chapter. If you are unable to resolve the problem, contact your service provider as follows: •...
4: Troubleshooting and Diagnostics Troubleshooting This section covers the following topics: • “Environmental Fault Monitoring” on page 114 • “Bezel LEDs” on page 114 Environmental Fault Monitoring The workstation monitors its environment to ensure proper operation. It will automatically power off if any of the following faults are found: •...
Diagnostics Diagnostics The Silicon Graphics Tezro visual workstation is equipped with diagnostics to test the system hardware and diagnose part failures. These diagnostics are grouped into three categories: • Power-on diagnostics (POD) Power-on diagnostics are PROM-resident tests that run automatically when you power on the system.
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4: Troubleshooting and Diagnostics • • Bedrock ASIC • PROM • Memory DIMMs • Secondary cache • PIC ASICs • PCI slots • Serial ports • SCSI controller • VPro graphics If the power-on diagnostics complete successfully, the System Maintenance menu appears or the system automatically boots, depending on how the system is configured.
Diagnostics Offline Diagnostics Offline diagnostics run a sequence of tests on the system hardware under a standalone diagnostic environment; the operating system cannot be running while the offline diagnostics test the system The offline diagnostics include a “launcher” that automatically runs a sequence of tests. In most cases, you should run the offline diagnostics automatically with the launcher.
4: Troubleshooting and Diagnostics Note: The offline diagnostics test the simpler components first and then proceed to the more complex components. Table 4-2 shows the approximate time required (in minutes and seconds format) to automatically run the offline diagnostics on various workstation configurations. (Your testing time will vary, depending on your hardware configuration.) Time Required to Run Offline Diagnostics Table 4-2...
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Diagnostics The offline diagnostics display test status information as they run. If the diagnostics complete testing without detecting errors, the output is similar to the following example: Starting diagnostic program... Press <Esc> to return to the menu. SMDK SGI Version 6.152 TEST built 08:41:26 AM Mar 6, 2003 smdk loading io discovery code...
4: Troubleshooting and Diagnostics Online Diagnostics Caution: The runalldiags script should be run while the system is idle. If you run the online diagnostics while the system is in use, data may be lost. Online diagnostics are tests that verify system hardware while the operating system is running.
Diagnostics Follow these steps to run the runalldiags script: Note: You must have root level access to the system to run online diagnostics. Enter the following command at the IRIX command prompt to change to the directory that contains the diagnostics: #>cd /usr/diags/bin 2.
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4: Troubleshooting and Diagnostics Note: If you have USB devices connected to your workstation, you must disconnect the USB cables from the rear of the enclosure after the online diagnostics have finished running. Then reconnect the cables to restore the USB devices. Online diagnostics display [testname] when a test passes and [testname] when...
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Diagnostics Example 2 The following example shows output from running runalldiags in basic mode with one error: olab1 3# ./runalldiags -basic Running online diagnostics at Basic level Time: Tue Jun 24 10:55:36 CDT 2003 System Information: IRIX64 olab1 6.5 6.5.20m 04091957 IP35 Plan on running: olmem pandora olmem - Online Memory Diagnostic (Check /var/adm/SYSLOG for error...
Appendix A Technical Specifications and Pinouts This chapter contains technical information about the Silicon Graphics ® Tezro™ visual workstation. The following topics are covered: • “Physical and Environmental Specifications” on page 126 • “Power Supply Specifications” on page 128 •...
A: Technical Specifications and Pinouts Physical and Environmental Specifications Table A-1 shows the physical and environmental specifications for the workstation. Table A-1 Physical Environment Specifications Feature Specification Workstation dimensions 17 in. (44 cm) tall 13.75 in. (35 cm) wide 20.75 in. (53 cm) deep Note: The rear fan assembly extends an additional 1.25 inches (3 cm) from the rear of the enclosure.
A: Technical Specifications and Pinouts Power Supply Specifications Table A-2 shows the power supply specifications for the workstation. Table A-2 Power Supply Specifications Feature Specification AC line voltage rating 90-264 VAC RMS nominal, 50-60 Hz Output ratings 24 amps @ 3.3 V 24 amps @ 5 V 8 amps @ +12 V1 12 amps @ +12 V2...
A: Technical Specifications and Pinouts Keyboard and Mouse Ports The workstation uses keyboards and mouse devices that are PS/2-compatible. The combined current draw of the keyboard and mouse is limited to 0.5 amps at +5V. Figure A-2 shows the keyboard and mouse ports. Keyboard connector Pin 6...
I/O Port Specifications Keyboard and Mouse Port Pinout (continued) Table A-4 Assignment Keyboard/mouse clock (Reserved) Serial Ports The workstation features two 9-pin serial ports. These ports are capable of transferring data at rates as high as 230 KB/s. Other features of the ports include: •...
A: Technical Specifications and Pinouts Table A-5 shows pinout assignments for the 9-pin male DB-9 connector. Table A-5 Serial Port Pinout Assignment Description Data carrier detect Receive data Transmit data Data terminal ready Signal ground Data set ready Request to send Clear to send Ring indicator Serial Cables and Adapter Specifications...
Serial Cables and Adapter Specifications Note: For a 3-wire cable and no hardware flow control modem, you must use the /dev/ttyd* command devices in the configuration files. For more detailed information, see the serial man page. To access the man page, select Help > Man pages from the Toolchest or place the cursor in the console window and type man serial.
A: Technical Specifications and Pinouts Note: If you are attaching a modem with modem signals and RTS/CTS flow control, you must use the /dev/ttyf* command devices in the configuration files. For more detailed information, see the serial man page. To access this man page, select Help > Man pages from the Toolchest or place the cursor in the console window and type man serial.
Serial Cables and Adapter Specifications Serial Port Adapter Cables The workstation’s serial ports conform to the PC standard pinout for EIA standard RS-232 signals. The purpose of the adapter cable is to allow the workstation to use standard PC serial devices.
A: Technical Specifications and Pinouts Table A-9 shows the pinout for a female DB-9 to female DB-9 adapter cable. Table A-9 Female DB-9 to Female DB-9 Adapter Cable Pinout Female DB-9 Connected Female DB-9 Connected to Workstation to Peripheral Unused To DB9 -2 (RxD-) To DB9-8 (TxD-) Unused...
VPro Graphics Board I/O Port Specifications VPro Graphics Board I/O Port Specifications This section provides specifications for the following ports: • “DVI-I Video Port” on page 137 • “Stereo View Port” on page 140 • “Genlock Port” on page 141 •...
A: Technical Specifications and Pinouts Table A-10 shows the port pinout assignments for DVI-I port(s). Table A-10 DVI-I Video Port Pinout Assignment Assignment DATA 2- HOT_POWER DATA2+ DATA 0- SHIELD 2/4 DATA 0+ DATA 4- SHIELD 0/5 DATA 4+ DATA 5- DDC_CLOCK DATA 5+ DDC_DATA...
A: Technical Specifications and Pinouts Stereo View Port The following diagram shows the Stereo View port. StereoView Port Pinout and Location Figure A-5 Table A-12 shows the cable pinout assignments for the Stereo View port on the VPro graphics board. Stereo View Pinout Assignments Table A-12 Assignment...
VPro Graphics Board I/O Port Specifications Genlock Port The following diagram shows the Genlock port. Figure A-6 Genlock Port Pinout and Location Table A-13 shows the cable pinout assignments for the Genlock port on the VPro graphics board. Table A-13 Genlock Pinout Assignments Assignment Genlock Input/output video or 3.3V TTL signal levels...
A: Technical Specifications and Pinouts Swap Ready Port The following diagram shows the Swap Ready port. Figure A-7 Swap Ready Port Pinout and Location Table A-14 shows the cable pinout assignments for the Swap Ready port on the VPro graphics board. Swap Ready Pinout Assignments Table A-14 Assignment...
• “Lithium Battery Compliance Statement” on page 147 The Silicon Graphics® Tezro™ visual workstation conforms to several national and international specifications and European Directives listed on the “Manufacturer’s Declaration of Conformity.” The CE mark insignia displayed on each device is an indication of conformity to the European requirements.
B: Regulatory Specifications CE Notice and Manufacturer’s Declaration of Conformity The “CE” symbol indicates compliance of the device to directives of the European Community. A “Declaration of Conformity” in accordance with the standards has been made and is available from SGI upon request. Electromagnetic Emissions This section provides the contents of electromagnetic emissions notices from various countries.
Electromagnetic Emissions Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Figure B-3 Shielded Cables The Silicon Graphics Tezro visual workstation is FCC-compliant under test conditions that include the use of shielded cables between the workstation and its peripherals. Your workstation and any peripherals you purchase from SGI have shielded cables. Shielded cables reduce the possibility of interference with radio, television, and other devices.
Electrostatic Discharge Electrostatic Discharge SGI designs and tests its products to be immune to the effects of electrostatic discharge (ESD). ESD is a source of electromagnetic interference and can cause problems ranging from data errors and lockups to permanent component damage. It is important that you keep all the covers and doors, including the plastics, in place while you are operating the workstation.
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B: Regulatory Specifications Warning: Advarsel: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. Warning: Varning: Explosionsfara vid felaktigt batteribyte. Anvãnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvãnt batteri enligt fabrikantens instruktion.
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Index customer-replaceable components airflow DCD-2 daughterboard features back view, workstation I/O ports location bezel install diagnostics LEDs LEDs remove offline diagnostics online diagnostics booting up power-on diagnostics DIMMs features installing cable removing ethernet upgrades keyboard disk drive L1 display See hard disk drives disk drive fan monitor location...
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Index drive sleds Dual Channel Display Board icons See DCD-2 daughterboard InfoSearch dumpster icon interface board DVD-ROM drive features I/O daughtercard install IO9 board location features remove replace IRIX commands using fan wall location replace fans keyboard, connecting See cooling system folder icon front view, workstation LEDs...
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Index reset switch restart 19-21 online documentation optional components displays graphics PCI boards service procedures peripherals shipment contents storage shut down 15-19 side panel install remove static electricity PCI boards support available PCI boards install support bracket remove system components PCI buses System Manager features...
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Index VPro graphics board features I/O ports location optional components workstation back view cabling front view login powering off 16-19 powering on wrist strap XIO board install remove support bracket 007-4564-001...
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