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Silicon Graphics IRIS Indigo Owner's Manual

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IRIS Indigo
Workstation
Owner's Guide
Document Number 007-9065-050

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Summary of Contents for Silicon Graphics IRIS Indigo

  • Page 1 ® IRIS Indigo Workstation Owner’s Guide Document Number 007-9065-050...
  • Page 2 Supplement. Unpublished rights reserved under the Copyright Laws of the United States. Contractor/manufacturer is Silicon Graphics, Inc., 2011 N. Shoreline Blvd., Mountain View, CA 94043-1389. Silicon Graphics, the Silicon Graphics logo, IRIS Indigo, and IRIS are registered trademarks and Indigo , Indigo Magic, IRIS InSight, IRIX, and WorkSpace are trademarks of Silicon Graphics, Inc.

  • Page 3: Table Of Contents

    Where to Go from Here 8 Getting Started 11 Selecting a Site 12 Unpacking and Setting Up the IRIS Indigo Workstation 12 About the CD Software Media 15 Putting the Pieces Together 16 Turning On the IRIS Indigo Workstation 25...
  • Page 4 Locating the SIMM Sockets 45 Installing the SIMMs 46 Installing the SIMMs in an IRIS Indigo R3000 Workstation 47 Installing the SIMMs in an IRIS Indigo R4000 Family Workstation 49 Replacing the CPU Board and Covers 51 Checking New Memory 54...
  • Page 5 Other Serial Cables 85 Printer/Modem/Dumb Terminal Serial Cable 86 Modem Cable 87 Serial Devices Using a Silicon Graphics Adapter Cable 88 Serial Devices Using a PC Adapter Cable 89 Installing and Removing Software 93 Installing a New Version of the Operating System Software 93...
  • Page 6 Contents Troubleshooting 111 Overview 111 Power-On Tests 112 No Visible Light from the LED with No Error Message 113 A Blinking Amber LED with No Error Message 113 A Blinking Amber LED with an Error Message 114 A Solid Amber LED with No Error Message 114 A Solid Amber LED with an Error Message 115 Green LED But the Keyboard Doesn't Work 116 Green LED But the Mouse Doesn’t Work 116...
  • Page 7 Contents Ordering, Removing and Installing Parts 134 Ordering Replacement Parts 135 Removing and Installing Parts 135 Replacing the Keyboard 136 Replacing the Graphics Board 136 Shutting Down the System 136 Removing the Covers and Graphics Board 137 Replacing the Graphics Board and Covers 139 Replacing the CPU Board or CPU Module 141 Shutting Down the System 142 Removing the Covers and CPU Board 142...
  • Page 8 Workstation Usage 171 Manufacturer’s Regulatory Declarations 171 Electromagnetic Emissions for IRIS Indigo R3000 and IRIS Indigo R4400 175 Electromagnetic Emissions for IRIS Indigo R3000 Elan and IRIS Indigo R4000 176 Radio and Television Interference 176 Product Safety 178 Ergonomics 178...

  • Page 9: List Of Figures

    Installing the Option Drives in the Top or Middle Slot 18 Figure 2-7 Replacing the Front Cover of the IRIS Indigo Workstation 19 Figure 2-8 Connecting the Monitor Video Cable to the IRIS Indigo Chassis 20 Figure 2-9 Connecting the Monitor to the Workstation with the Monitor Figure 2-10...
  • Page 10 Okay to Power Off Notifier 34 Figure 2-27 Turning Off the Power Switch 35 Figure 2-28 Locating the Lockbar Slot on the Front of the IRIS Indigo Figure 2-29 Workstation 36 Sliding the Lockbar into the Slot in the Front of the Workstation 37...
  • Page 11 Orienting Yourself to the CPU Board 59 Figure 3-21 Removing the SIMM Using the SIMM Removal Tool 60 Figure 3-22 Removing a Memory SIMM from an IRIS Indigo R4000 Family Figure 3-23 Workstation 61 Installing the CPU Board 62 Figure 3-24...
  • Page 12 List of Figures Media Request Notifier 130 Figure 6-10 Replaceable Indigo Parts 134 Figure 6-11 The Toolchests 136 Figure 6-12 The Toolchests 136 Figure 6-13 Removing the Plastic Cover of the Indigo Chassis 137 Figure 6-14 Opening the Front Metal Panel 138 Figure 6-15 Removing the Graphics Board From the Indigo Chassis 138 Figure 6-16...
  • Page 13 List of Figures Serial Port Pinout Assignments 181 Figure A-1 Serial Port Pinout Assignments 182 Figure A-2 Parallel Port Pinout Assignments 182 Figure A-3 Ethernet AUI Port Pinout Assignments 184 Figure A-4 Keyboard Port Pinout Assignments 185 Figure A-5 SCSI Port Pinout Assignments 186 Figure A-6 xiii...

  • Page 15: List Of Tables

    List of Tables Cable Connector Pinout Assignments for the Printer/Modem/Dumb Table 4-1 Terminal Serial Cable 86 Cable Connector Pinout Assignments for the Modem Cable 87 Table 4-2 Cable Connector Pinout Assignments for the Adapter Cable 88 Table 4-3 Cable Connector Pinout Assignments for the PC Adapter Cable 89 Table 4-4 Troubleshooting Symptoms and Probable Causes 112 Table 6-1...
  • Page 17 Chapter 1 Introduction This chapter explains where to find the information you need to set up and use your IRIS Indigo workstation. It explains when to use this manual, and when to use the online documentation and help.

  • Page 19: Introduction

    Chapter 1 Introduction ® Welcome to the IRIS Indigo ! The IRIS Indigo Owner’s Guide is your complete guide to installing, diagnosing, and repairing your IRIS Indigo workstation. Specifically, it tells you how to: • set up your IRIS Indigo workstation and turn it on •...

  • Page 20: Finding The Information You Need

    Chapter 1: Introduction Finding the Information You Need The Indigo workstation ships with the following sources of information, as shown in Figure 1-1: • Indigo Workstation Owner’s Guide and pictorial setup poster • IRIS Software Installation Guide • IRIX 5.2 Release Notes (on the compact disc) •...

  • Page 21: Indigo Workstation Owner's Guide

    Documentation IRIS Software Installation Guide This guide explains how to install Silicon Graphics software and how to use the installation program, inst. Basic information on installing and removing software is contained in the Indigo Workstation Owner’s Guide. The IRIS Software Installation Guide is a complete reference guide.

  • Page 22: Iris Insight Online Documentation And Help

    Chapter 1: Introduction IRIS InSight Online Documentation and Help The online documentation package is called IRIS InSight. The InSight icon is shown in Figure 1-3. To view the manuals, go to the Help toolchest and choose “On-line Books.” It includes the following end-user manuals: •...

  • Page 23: System Tour

    Finding the Information You Need IRIS InSight includes the following online administrator manuals. • Advanced Site and Server Administration Guide • NetLS (Network License System) Administration Guide You will also see the following administrator manuals, if you purchased them. • (Network File System) Administration Guide ®...

  • Page 24: Where To Go From Here

    To install Silicon Graphics software, go to Chapter 5, “Installing and Removing Software.” If you have a problem while powering on or using your IRIS Indigo, go to Chapter 6, “Troubleshooting.” For information on safety, maintenance, and some tips on making your work environment comfortable, see Chapter 7, “Safety, Maintenance, and Regulatory...

  • Page 25: Getting Started

    Chapter 2 Getting Started This chapter explains how to connect the parts of your IRIS Indigo workstation, turn the system on, log in, and set yourself up on a network. It also explains how to use the Indigo Magic User Environment.

  • Page 27: Getting Started

    • locking your workstation If you’ve already set up your IRIS Indigo workstation and want to learn how to use the IRIX system software, go to “Using the Indigo Magic User Environment” on page 30. If you want to mechanically secure your workstation, follow the instructions in “Locking...

  • Page 28: Selecting A Site

    Chapter 2: Getting Started Selecting a Site The IRIS Indigo workstation is designed to fit easily into your office. Its fan is quiet, and the system is small enough to fit under or on your desk, or on a bookshelf. Find a convenient site using these suggestions: •...

  • Page 29: Figure 2-1 Lifting The Iris Indigo Chassis Out Of The Box

    Figure 2-1. Be sure to use your knees to lift, and keep your back straight. Lifting the IRIS Indigo Chassis Out of the Box Figure 2-1 Set the chassis down near the site you selected, then tip the chassis upright, as shown in Figure 2-2.

  • Page 30: Figure 2-3 The Iris Indigo Parts

    Make sure you have all the parts shown in Figure 2-3. IRIS Indigo Software Installation Guide IRIS Indigo Mouse Owner's Guide Lockbar Keyboard Cable Keyboard System Disk Power Cable Monitor Power Cable SiliconGraphics Monitor Video Cable Monitor Figure 2-3 The IRIS Indigo Parts...

  • Page 31: About The Cd Software Media

    About the CD Software Media About the CD Software Media You received one or more compact discs (CDs) with your workstation. The CDs include optional software that you might find useful, and a copy of the operating system and software installation tools that are already on your system disk. You don’t need the compact discs to set up and use your system.

  • Page 32: Putting The Pieces Together

    Chapter 2: Getting Started Putting the Pieces Together To put your IRIS Indigo workstation together, you must install the system disk drive and any other drives into the chassis before connecting the monitor, keyboard, and mouse. Finally, after you’ve connected all the cables and installed the drives, you must plug the workstation in and turn it on.

  • Page 33: Figure 2-5 Orientation Of The Drive

    Putting the Pieces Together 2. Install the system disk. The system disk contains the operating system software that makes IRIS Indigo run. It’s labelled “SYSTEM DISK” and has a black front panel with a green light. If you plan to run the workstation as a diskless system, you did not receive a Note: system disk.

  • Page 34: Figure 2-7 Installing The Option Drives In The Top Or Middle Slot

    If you installed a drive in the middle slot, remove the bottom black blanking panel. Pick up the plastic front cover of IRIS Indigo and open the door on the front of the cover. Push the black blanking panel out from the back of the cover. The panel falls...

  • Page 35: Figure 2-8 Replacing The Front Cover Of The Iris Indigo Workstation

    Place the bottom of the front cover in the guides on the bottom of the chassis. Tilt the cover up to the chassis, as shown in Figure 2-8. The cover snaps in place. Figure 2-8 Replacing the Front Cover of the IRIS Indigo Workstation...

  • Page 36: Figure 2-9 Connecting The Monitor Video Cable To The Iris Indigo Chassis

    Chapter 2: Getting Started 5. Connect the monitor video cable to the monitor and the IRIS Indigo chassis. Pick up the monitor video cable. It is thick and beige, with large connectors on both ends. Connect one end of the cable to the connector on the back of the monitor, as shown in Figure 2-9.

  • Page 37: Figure 2-10 Connecting The Monitor To The Workstation With The Monitor

    Putting the Pieces Together 6. Connect the monitor power cable to the monitor and the IRIS Indigo chassis. Pick up the monitor power cable. It is thick and beige and has a male and female end. Connect the female end of the cable to the power connector on the back of the monitor.

  • Page 38: Figure 2-11 Connecting The Keyboard To The Iris Indigo Chassis

    Connect the mouse cable to the connector on either side of the keyboard, as shown in Figure 2-11. 8. Connect the keyboard to the IRIS Indigo chassis. Pick up the keyboard cable. Connect one end of the keyboard cable to the remaining connector on the keyboard, as shown in Figure 2-11.

  • Page 39: Figure 2-12 Connecting The Ethernet Cable

    Putting the Pieces Together 9. If you are using a network, attach the Ethernet cable, as shown in Figure 2-12. Get a cable (drop line) from your network administrator that reaches the back of your workstation. Make sure the sliding bracket is pushed all the way up. Plug the cable into the port labelled Ethernet.

  • Page 40: Figure 2-13 Connecting The Power Cable

    Plug the male end into a three-prong grounded electrical outlet, as shown in Figure 2-13. Figure 2-13 Connecting the Power Cable Congratulations! You have finished connecting the IRIS Indigo parts and are ready to power up the system.

  • Page 41: Turning On The Iris Indigo Workstation

    Turning On the IRIS Indigo Workstation Turning On the IRIS Indigo Workstation Once you’ve connected all the pieces, as described in the last section, power up IRIS Indigo by following these steps: 1. Turn on the power. Turn on the monitor’s power switch.

  • Page 42: Figure 2-15 Running The Power-On Diagnostics Notifier

    If you do not hear the boot tune or the LED does not turn green, you may have a problem with IRIS Indigo. Go to Chapter 6, “Troubleshooting,” to run some tests. The system now boots the operating system and then you see the login screen.

  • Page 43: Logging In To The Workstation

    Logging In to the Workstation Logging In to the Workstation Welcome to your new system. Once you create a user login account for yourself and set up networking software, your system has the basic information it needs to create a personal work area for you and to let you communicate with other systems and people on your network.

  • Page 44: Creating Your Login Account And Network Connection

    Chapter 2: Getting Started Creating Your Login Account and Network Connection After double-clicking the EZsetup icon, you see the EZsetup screen shown in Figure 2-19. Figure 2-19 The EZsetup Screen Setting up your login account through EZsetup gives you administrative (root) privileges.
  • Page 45 Logging In to the Workstation For more information on setting yourself up on a network, log in and select “On-line Books” from the Help toolchest. Then select the Personal System Administration Guide and look in Chapter 3, “Setting up Network, Peripheral, and Printer Connections.”...

  • Page 46: Using The Indigo Magic User Environment

    Chapter 2: Getting Started Now that you have a login account, go to the next section to learn about the desktop management system called the Indigo Magic User Environment. Using the Indigo Magic User Environment Once you’re logged in, you are in the Indigo Magic User Environment. Before learning about the environment, however, you may be interested in learning a few tips and shortcuts for using the mouse.

  • Page 47: System Tour

    Using the Indigo Magic User Environment System Tour The fastest way to become familiar with the Indigo Magic User Environment is to look at the online System Tour. The tour introduces you to the features and functionality of the system and teaches you how to use many of the tools available in the environment. To start the System Tour, double click the System Tour icon (shown in Figure 2-20) on the Figure 2-20 desktop.

  • Page 48: Console Window

    Chapter 2: Getting Started By default, several icons (small pictures) appear on the desktop: a folder icon representing your home directory, a dumpster icon, and icons for peripherals you have installed. The peripheral icons show the current state of the devices they represent. For example, if you place a music CD into the compact disc player, the icon changes to display a few Figure 2-22 musical notes.

  • Page 49: Iris Insight And Online Help

    Using the Indigo Magic User Environment IRIS InSight and Online Help The IRIS Indigo workstation includes IRIS InSight, a library of online documentation and extensive online help that is available from the desktop and from most Silicon Graphics application. From the desktop, you access the online help and documentation from the Help toolchest as follows: •...

  • Page 50: Shutting Down And Turning Off Iris Indigo

    Chapter 2: Getting Started Shutting Down and Turning Off IRIS Indigo To shut down the operating system software, follow these steps: 1. Choose “System Shutdown” from the System menu in the toolchest. The Toolchest is shown in Figure 2-26. 2. Place the cursor over the word “System” in the toolchest in the upper left corner of your screen, as shown in Figure 2-26.

  • Page 51: Figure 2-28 Turning Off The Power Switch

    Shutting Down and Turning Off IRIS Indigo 4. If you wish to power off the system, press and release the power button, as shown in Figure 2-28. Figure 2-28 Turning Off the Power Switch...

  • Page 52: Locking Your Iris Indigo Workstation

    2. Install the lockbar. Locate the lockbar slot. It is labelled with a lock icon and is above the top drive slot, as shown in Figure 2-29. Lockbar slot Figure 2-29 Locating the Lockbar Slot on the Front of the IRIS Indigo Workstation...

  • Page 53: Figure 2-30 Sliding The Lockbar Into The Slot In The Front Of The Workstation

    Locking Your IRIS Indigo Workstation 3. Hold the lockbar so the lock icon faces you and is upright, as shown in Figure 2-30. Slide the lockbar all the way into the slot. Figure 2-30 Sliding the Lockbar into the Slot in the Front of the Workstation...

  • Page 54: Figure 2-31 Locking The Iris Indigo Workstation

    You can then attach a lock and a locking cable to the other end of the lockbar, as shown in Figure 2-31. Locking the IRIS Indigo Workstation Figure 2-31 4. Close the drive door on the front of the chassis.
  • Page 55 Chapter 3 Installing Memory This chapter describes how to install SIMMs (Single Inline Memory Modules) in your IRIS Indigo workstation.

  • Page 57: Installing Memory

    SIMMs after you have set up the rest of your Indigo. If you haven’t set up your IRIS Indigo workstation yet, go to Chapter 2, “Getting Started,” for instructions. You may need to remove and replace SIMMs if diagnostic tests in Chapter 5, “Troubleshooting”...

  • Page 58: Shutting Down The System

    Chapter 3: Installing Memory Shutting Down the System To shut down the system, follow these steps: 1. Shut down and turn off the system. Choose “System Shutdown” from the System toolchest. The toolchests are shown in Figure 3-1. Turn off the power switch on the back of the Indigo chassis. 2.

  • Page 59: Figure 3-3 Opening The Front Metal Panel

    Adding SIMMs to the IRIS Indigo Workstation Caution: The CPU board is extremely sensitive to static electricity; you must wear the wrist strap provided with the system while removing it. The wrist strap prevents the flow of static electricity, which could damage the board.

  • Page 60: Figure 3-4 Removing The Cpu Board From The Indigo Chassis

    Chapter 3: Installing Memory 4. Remove the CPU board. You see two boards inside the Indigo chassis; the left board is the CPU board and is labelled CPU. Two levers hold the board in place. Pull the levers toward you to release the board. The board slides out of the chassis as you pull the levers, as shown in Figure 3-4.

  • Page 61: Locating The Simm Sockets

    The SIMM sockets are labelled in groups A, B, and C, as shown in Figure 3-5. Your system already has at least four SIMMs installed in the group labelled S1A, S2A, S3A, and S4A. (If you have an IRIS Indigo R3000, these sockets are labeled A1, A2, A3, and A4.)

  • Page 62: Installing The Simms

    S1C, S2C, S3C, and S4C (or C1, C2, C3, and C4 in an R3000) Installing the SIMMs You have one of two types of SIMMs—one type for an IRIS Indigo R3000 workstation, another type for the IRIS Indigo R4000 family of workstations.

  • Page 63: Installing The Simms In An Iris Indigo R3000 Workstation

    Adding SIMMs to the IRIS Indigo Workstation Installing the SIMMs in an IRIS Indigo R3000 Workstation To install the SIMMs in IRIS Indigo R3000, remove the SIMMs from the anti-static bag and follow these steps: 1. Install the first SIMM.

  • Page 64: Figure 3-7 Pressing The Simm Into The Socket

    Chapter 3: Installing Memory Gently work the SIMM straight down into the socket by pressing across the top of the SIMM until the bottom edge of the SIMM touches the connectors on the socket, as shown in Figure 3-7. white lever Figure 3-7 Pressing the SIMM Into the Socket...

  • Page 65: Installing The Simms In An Iris Indigo R4000 Family Workstation

    Adding SIMMs to the IRIS Indigo Workstation Installing the SIMMs in an IRIS Indigo R4000 Family Workstation To install the SIMMs in IRIS Indigo R4000 family workstation, remove the SIMMs from the anti-static bag and follow these steps: 1. Install the first SIMM.

  • Page 66: Figure 3-9 Orienting Yourself To The Iris Indigo R4000 Family Simm

    This side faces away from you. Figure 3-9 Orienting Yourself to the IRIS Indigo R4000 family SIMM Tip the top of the SIMM toward you, and press the SIMM securely into the socket at a 45-degree angle to the board.

  • Page 67: Replacing The Cpu Board And Covers

    Adding SIMMs to the IRIS Indigo Workstation 2. Install the other SIMMs. 3. Visually check the tops of the SIMMs to make sure they are installed all the way. If a SIMM is not sitting vertically, push it farther upward.

  • Page 68: Figure 3-12 Tilting The Metal Panel Up To The Iris Indigo Chassis

    Tilt the metal panel back up to the Indigo chassis, as shown in Figure 3-12. Screw the thumbscrew back in to secure the panel. The panel should be snug against the chassis. Figure 3-12 Tilting the Metal Panel Up to the IRIS Indigo Chassis...

  • Page 69: Figure 3-13 Replacing The Front Plastic Cover

    Adding SIMMs to the IRIS Indigo Workstation 5. Replace the front plastic cover. Place the bottom of the front cover in the guides on the bottom of the chassis. Tilt the panel up to the chassis, as shown in Figure 3-13. The cover snaps in place.

  • Page 70: Checking New Memory

    Chapter 3: Installing Memory Checking New Memory Now make sure the system recognizes the new memory. To check the amount of memory on your system, follow these steps: 1. Press the power switch to turn on the power. After the power-on diagnostics run, you’ll see a notifier, as shown in Figure 3-14. Figure 3-14 System Startup Notifier After a few seconds, you see the notifier shown in Figure 3-15.

  • Page 71: Removing Memory

    Handle the SIMMs carefully, and wear the wrist strap to avoid the flow of static electricity. When you receive new SIMMs or a SIMM to replace a failed SIMM in an IRIS Indigo R3000 workstation, you also receive a plastic SIMM removal tool. It has a handle on one end and a notch on the other.

  • Page 72: Shutting Down The System

    Chapter 3: Installing Memory Shutting Down the System To shut down the system, follow these steps: 1. Shut down and turn off the system. Choose “System Shutdown” from the System toolchest. The toolchests are shown in Figure 3-17. Turn off the power switch on the back of the Indigo chassis. 2.

  • Page 73: Figure 3-19 Opening The Front Metal Panel

    Removing Memory 2. Ground yourself to the metal part of the chassis. Caution: The CPU board is extremely sensitive to static electricity; you must wear the wrist strap while removing it. The wrist strap prevents flow of static electricity, which could damage the board. Snap the two pieces of the wrist strap together and put the wrist strap over your wrist, making sure it is tight against your arm.

  • Page 74: Removing The Memory Simms

    You are ready to remove the SIMMs. Removing the Memory SIMMs Your system has one of two types of memory SIMMs—one type for an IRIS Indigo R3000 workstation, and another type for the IRIS Indigo R4000 family of workstations. To remove SIMMs from IRIS Indigo R3000, follow the instructions below. To remove the SIMMs from IRIS Indigo R4000 family workstation, see “Removing the Memory SIMMs...

  • Page 75: Removing The Memory Simms From An Iris Indigo R3000 Workstation

    Removing Memory Removing the Memory SIMMs from an IRIS Indigo R3000 Workstation To remove memory SIMMs from IRIS Indigo R3000, follow these steps: 1. Orient the CPU board so the memory sockets are closest to you, as shown in Figure 3-21.

  • Page 76: Figure 3-22 Removing The Simm Using The Simm Removal Tool

    Chapter 3: Installing Memory 3. Loosen and remove the SIMMs. Locate the memory SIMMs you want to remove. Look for the white lever on the right side of the memory socket. Grasp the SIMM removal tool by the handle. Slip the notched edge of the removal tool under the white lever on the right side of the SIMM socket, as shown in Figure 3-22.

  • Page 77: Removing The Memory Simms From An Iris Indigo R4000 Family Workstation

    Removing the Memory SIMMs from an IRIS Indigo R4000 Family Workstation To remove the memory SIMMs from IRIS Indigo R4000 family workstation, follow these steps: 1. Orient yourself to the CPU board so the memory sockets are closest to you, as shown in Figure 3-22.

  • Page 78: Replacing The Cpu Board And Covers

    Chapter 3: Installing Memory Tip the SIMM toward you about 45 degrees, then pull the SIMM out of the socket. Remove the other SIMMs. Replacing the CPU Board and Covers To replace the CPU board and all the covers, follow these steps: 1.

  • Page 79: Figure 3-25 Tilting The Metal Panel Up To The Indigo Chassis

    Removing Memory 2. Slide the board into the chassis. Slide in the board almost all the way. Make sure the notch in the top lever goes under the top edge of the chassis. 3. Return the levers to their original positions. They should snap into place. 4.

  • Page 80: Figure 3-26 Replacing The Front Plastic Cover

    Chapter 3: Installing Memory 5. Replace the front plastic cover. Place the bottom of the front cover in the guides on the bottom of the Indigo chassis. Tilt the panel up to the chassis, as shown in Figure 3-26. The cover snaps in place.

  • Page 81: Installing Peripherals

    Chapter 4 Installing Peripherals This chapter describes how to install internal drives in your IRIS Indigo workstation and how to connect external audio and SCSI devices.

  • Page 83: Installing Peripherals

    Installing Internal Drives This section tells you how to install internal drives in a IRIS Indigo workstation. Internal drives include the system disk drive, a secondary hard disk drive, a floppy disk drive, and a DAT drive.

  • Page 84: Installing The Drive

    Chapter 4: Installing Peripherals Installing the Drive To install the drive, follow these steps: 1. Power down the system. Choose “System Shutdown” from the System toolchest. The Toolchest is in the upper left corner of your screen. Turn off the power switch on the back of the Indigo chassis, as shown in Figure 4-1.

  • Page 85: Figure 4-2 Removing The Front Plastic Cover Of The Chassis

    Installing Internal Drives 2. Remove the front cover. Face the front of the Indigo chassis. Two tabs on top of the front cover hold it in place. Press down on the tabs and pull the cover away from the chassis, as shown in Figure 4-2.

  • Page 86: Figure 4-3 Drive Slots In The Front Of The Chassis

    Chapter 4: Installing Peripherals 3. Choose a slot to install the drive in. Caution: Install only the system disk in the bottom slot. Install a second hard disk, floppy disk drive, or a DAT drive into either the top or the middle slot, as shown in Figure 4-3.

  • Page 87: Figure 4-5 Sliding The Drive Into The Slot

    Place the bottom of the front cover in the guides on the bottom of the Indigo chassis. Tilt the cover up to the chassis, as shown in Figure 4-6. The cover snaps in place. Figure 4-6 Replacing the Front Cover of the IRIS Indigo Workstation...

  • Page 88: Testing The Internal Drive

    Chapter 4: Installing Peripherals 7. Turn on the power. Turn on the power switch on the back of the Indigo chassis. When you see the login screen, you are ready to log in and turn on the software. Go on to the next section.

  • Page 89: If You Installed A Floppy Or Floptical Disk Drive

    Installing Internal Drives If You Installed a Floppy or Floptical Disk Drive If you are using the drive as an IRIX device, follow these steps to format a floppy or floptical disk: 1. Choose “Disk Manager” from the System toolchest. You see a photo of the drive with a labeled button underneath it.
  • Page 90 Chapter 4: Installing Peripherals If the LED on the front of the DAT drive still flashes after you have cleaned the Note: drive heads, you may have a worn out DAT tape. Try using a new DAT. Follow these steps to clean your DAT drive: 1.

  • Page 91: On Removing Drives

    To check available addresses for external devices, follow these steps: 1. If IRIS Indigo is powered off, turn on the power switch on the back of the Indigo chassis. 2. Log in to your account. For more information on logging in, refer to “Logging In to the Workstation”...

  • Page 92: Setting The Scsi Address On The External Device

    Chapter 4: Installing Peripherals 4. Pull down the Hardware menu and select “Summary.” You see a listing of your system’s hardware devices and their address numbers. 5. Choose a number from 1 to 7 that is not assigned to your current devices and then go to the next section,“Setting the SCSI Address on the External Device.”...

  • Page 93: Figure 4-8 Scsi Connector On The Back Of The Indigo Chassis

    Installing External Devices Follow the steps below to connect the device to your IRIS Indigo workstation. 1. Power down your system. Choose “System Shutdown” from the System menu in the Toolchest. Turn off your system. 2. Locate the SCSI connector on the back of the Indigo chassis, as shown in Figure 4-8.

  • Page 94: Figure 4-9 Scsi Cable And Terminator On The Back Of The Scsi Drive

    Chapter 4: Installing Peripherals 4. Attach the appropriate cable. Silicon Graphics SCSI devices come with two cables; one with identical connectors at each end, and one with different connectors at each end. If you are attaching the device to the workstation, use the cable that has a different connector on each end.

  • Page 95: Figure 4-10 Daisy-Chaining An External Scsi Device To Another External

    Installing External Devices If you are daisy-chaining a device to another device, use the cable that has identical connectors at each end. Connect one end of the cable to the open connector on the first device, as shown in Figure 4-10. Attach the other end to one of the connectors on the device you are adding.

  • Page 96: Testing The External Device

    Chapter 4: Installing Peripherals 5. Connect one end of the power cable that came with your device to the power connector on the back of the device, as shown in Figure 4-11. Power button Power cable Figure 4-11 Power Cable and Power Switch on the Back of the SCSI Drive 6.

  • Page 97: If You Installed A Cd-Rom Drive

    Note: may not recognize the device. 2. If IRIS Indigo is powered off, turn on the power switch on the back of the chassis. After a few moments, the system starts up. When you see the login screen, log in to your account. For more information on logging in, go to “Logging In to the Workstation”...

  • Page 98: If You Installed A Floppy Or Floptical Disk Drive

    Chapter 4: Installing Peripherals If You Installed a Floppy or Floptical Disk Drive If you are using the floppy or floptical drive as an IRIX device, see “If You Installed a Floppy or Floptical Disk Drive” on page 73 for instructions on formatting the floppy disk.

  • Page 99: Installing Serial Devices

    Installing Serial Devices Installing Serial Devices This section tells you how to install serial devices. Serial devices include: • dial and button boxes • dials box • digitizer tablet Installing the Device To install a serial device, follow these steps: 1.

  • Page 100: Figure 4-13 Connecting The Serial Cable To The Serial Port On The Indigo Chassis

    Chapter 4: Installing Peripherals 3. Plug in the serial cable. If you are attaching a console terminal, attach it to serial connector only. If you are attaching any other device, you can attach it to either connector. Plug one end of the serial cable into the connector on the back of the serial device.

  • Page 101: Configuring The Device

    Books” from the Help toolchest. Select the Personal System Administration Guide, and search for “Setting up Serial Peripherals.” Other Serial Cables You may want to connect other serial devices to your Indigo. Below you’ll find information on what serial cables you can use with your IRIS Indigo workstation.

  • Page 102: Printer/Modem/Dumb Terminal Serial Cable

    Chapter 4: Installing Peripherals Printer/Modem/Dumb Terminal Serial Cable ® To use a serial printers and dumb terminals, use a 3-wire standard Macintosh ® Imagewriter cable. The cable connector pinout assignments for this cable are shown in Table 4-1. Table 4-1 Cable Connector Pinout Assignments for the Printer/Modem/Dumb Terminal Serial Cable Signal Description...

  • Page 103: Modem Cable

    If you add a null modem adapter, you can use this modem cable for serial printers and dumb terminals.You can purchase this cable from Silicon Graphics. Do not use a standard Macintosh serial cable. It does not have the correct number Note: of connectors for full flow control.

  • Page 104: Serial Devices Using A Silicon Graphics Adapter Cable

    Chapter 4: Installing Peripherals Serial Devices Using a Silicon Graphics Adapter Cable To use the devices below, you’ll need a serial adapter cable supplied by Silicon Graphics. • dial and button box • dials box • digitizer tablet • Spaceball The cable is used to convert the serial cable that came with the device to a Silicon Graphics 9-PIN serial cable connector.

  • Page 105: Serial Devices Using A Pc Adapter Cable

    To use a serial device designed for use with personal computers using a DB-9 connector, you’ll need a PC adapter cable supplied by Silicon Graphics. This adapter cable is used to convert from the PC’s DB-9 pinout to the Indigo workstation’s DIN-8 pinout.
  • Page 107 Chapter 5 Installing and Removing Software This chapter describes how to install and remove Silicon Graphics software products on your IRIS Indigo workstation.

  • Page 109: Installing And Removing Software

    You can install software from a CD-ROM drive that’s connected either to your own system or to another Silicon Graphics system on your network. Only the administrator can install or remove software if there is a password on the Administrator account.
  • Page 110 Chapter 5: Installing and Removing Software 2. If you do not have a CD drive connected directly to your system, find a CD drive on your network. Choose “Disk Drives” from the Find toolchest. In the Search window, choose “Type” from the Match menu, and choose “CD-ROM”...
  • Page 111 Installing a New Version of the Operating System Software 5. Read and, if you like, print all or part of the online release notes. • If you’re using a drive that’s connected to your own system, double-click the drive’s icon, then, in the directory view window that appears, double-click the CDgrelnotes icon to view the release notes.
  • Page 112 Chapter 5: Installing and Removing Software When the notifier appears asking you to insert the CD, click Continue. If you see error messages after you insert the CD and click the Continue Note: button, see “System Cannot Find the New Software” on page 105. 8.

  • Page 113: Installing Optional Software

    Installing Optional Software Installation and/or removal succeeded. You can insert another tape or CD-ROM now. Type “quit” if you are ready to leave the inst tool Inst> 10. Remove the CD. If you have another CD from which you want to install an optional product, insert the CD, and go back to step 7.
  • Page 114 Chapter 5: Installing and Removing Software • A list that shows which subsystems are optional, which are required for product operation, and how much disk space each subsystem uses. • An indication of whether you can use the instructions in this section to install the software while the system is up and running (an IRIX install) or whether you need to install the product while the system is running on a limited version of the operating system (a miniroot install).
  • Page 115 Installing Optional Software If the search does not find a device that you know is available, select Note: “On-line Books” from the Help toolchest and search for “Troubleshooting Network Errors” in the online Personal System Administration Guide. Contact the administrator of the system to which the drive is connected, and make sure remote installations are allowed from that CD drive.
  • Page 116 Chapter 5: Installing and Removing Software To install the product, follow these steps: 1. Insert the CD into the drive that’s connected to your system, or the network drive that you found earlier. 2. Check the full pathname of the drive. If you’re using a drive that’s connected to your own system, double-click the drive’s icon.
  • Page 117 Installing Optional Software 5. Install all or some of the subsystems of this product: • To install all of the default subsystems, type: • To install all optional and required subsystems on the CD, type: install all Usually you do not want to install all subsystems, as they occupy a very Note: large amount of disk space.

  • Page 118: Choosing Subsystems To Install Or Remove

    Chapter 5: Installing and Removing Software Choosing Subsystems to Install or Remove When you are running inst, you can see all the subsystems that make up the products, and check whether they have been selected for installation by typing: list You see one or more screenfuls of information.
  • Page 119 Choosing Subsystems to Install or Remove i dmedia_tools.sw.soundtools No version of this subsystem ( ) is dmedia_tools.sw.soundtools installed (no , or ), and it is selected for installation ( ), either because it is a default subsystem, or it replaces a version that’s already installed.
  • Page 120 Chapter 5: Installing and Removing Software X dmedia_tools.data.prosonus To select one subsystem for installation, type: install dmedia_tools.sw.soundtools To select all subsystems of the product for installation, type: install dmedia_tools list then shows this information: i X dmedia_tools.sw.soundtools i X dmedia_tools.sw.movietools i X dmedia_tools.data.prosonus •...

  • Page 121: Troubleshooting Software Installation

    Troubleshooting Software Installation When you have made your choices, start the installation. At the prompt, type: Inst> Troubleshooting Software Installation This section covers the three most common problems that may arise during software installation. See the section that describes the problem you have encountered. •...

  • Page 122: System Cannot Complete An Installation

    Chapter 5: Installing and Removing Software • You entered an incorrect directory name. This typically happens when you are installing from a remote CD drive, and the drive is not accessible from (is not mounted at) the /CDROM directory. Choose “Disk Drives”...

  • Page 123: System Reports Errors After An Installation

    Removing Optional Software • During optional product installation, the version of the operating system cannot support the product. In this case, you need to install a new version of the operating system, then install the optional product. See “Installing a New Version of the Operating System Software”...
  • Page 124 Chapter 5: Installing and Removing Software 3. Check the list for products that you do not need, or for subsystems of products that have data or movies in their names. Then check the Release Notes for these products to find out which subsystems are optional and which are required, and to find out how large the subsystems are.
  • Page 125 Chapter 6 Troubleshooting This chapter describes how to diagnose hardware problems on your IRIS Indigo workstation. It also explains how to run diagnostic tests.

  • Page 127: Troubleshooting

    Chapter 6 Troubleshooting This chapter tells you how to troubleshoot your hardware. Specifically, it covers: • troubleshooting to see if you have a faulty part • ordering a new part • removing the faulty part • installing the new part Overview There are four ways to diagnose hardware problems: •...

  • Page 128: Power-On Tests

    Chapter 6: Troubleshooting Power-On Tests Table 6-1 briefly lists symptoms and probable causes during power-on diagnostics. Table 6-1 Troubleshooting Symptoms and Probable Causes Symptom System State Cause No LED No power to unit Power supply failure— check rear of unit for fan operation.

  • Page 129: No Visible Light From The Led With No Error Message

    Overview When you turn on the power switch, your system should go through these steps: • The LED on the front of the machine turns amber and the system initiates Power-On Diagnostics. • The system runs Power-On Diagnostics for about twenty seconds. •...

  • Page 130: A Blinking Amber Led With An Error Message

    Chapter 6: Troubleshooting A Blinking Amber LED with an Error Message If the LED stays blinking and a message appears on the screen, one or more SIMMs is faulty. Below is a list of messages and where to go from there: 1.

  • Page 131: A Solid Amber Led With An Error Message

    Overview If you hear a “bing” sound from the speaker, the graphics board has failed the test. Make sure the board is seated properly. Follow the instructions in “Replacing the Graphics Board” on page 136 to remove the graphics board and then re-install it, making sure the white ejector levers are properly secured.

  • Page 132: Green Led But The Keyboard Doesn't Work

    Chapter 6: Troubleshooting fastened. Then power up the system. If you get the same error message, you have a faulty CPU board. Follow the instructions in “Ordering Replacement Parts” on page 135 to order a replacement board. Then follow the instructions in“Replacing the CPU Board or CPU Module”...
  • Page 133 Overview If the mouse still doesn’t work, you have a faulty mouse. If the mouse works after switching connections, you have a faulty keyboard. Follow the instructions in “Ordering Replacement Parts” on page 135 to order a replacement part. Then contact your service provider for further instructions.

  • Page 134: Interactive Diagnostic Environment (Ide) Tests

    Chapter 6: Troubleshooting Interactive Diagnostic Environment (IDE) Tests When you power on the system, power-on tests check the system’s essential hardware components. Diagnostic tests give you a greater depth of testing capabilities. Diagnostic tests take about 30 minutes to run (it takes 15 minutes longer for each additional hard disk).

  • Page 135: Figure 6-2 Pressing The Reset Button

    Interactive Diagnostic Environment (IDE) Tests 3. If the system is malfunctioning and you cannot communicate with it using the mouse or keyboard, or over the network, then press the button located RESET behind the front door on the front of the Indigo chassis, as shown in Figure 6-2. Reset button Figure 6-2...
  • Page 136 Chapter 6: Troubleshooting 5. Start diagnostics by clicking the Diagnostics icon or by typing: 6. You see a message similar to this: SGI Version 5.2 IP22 IDE field February 22, 1994 Note: If you do not see this message, you cannot run the diagnostics. You may have a faulty disk.

  • Page 137: Confidence Tests

    Confidence Tests Confidence Tests If your keyboard, mouse, monitor, or audio subsystem, or one of the SCSI peripherals (excluding hard disks) isn’t working properly, use the confidence tests to verify that each device is working. You must operate under the IRIX operating system to run these tests. To run the confidence tests, follow these steps: 1.

  • Page 138: Audio

    Chapter 6: Troubleshooting • digitizer tablet • genlock • Spaceball If you run the confidence tests and you find one of the devices is faulty, follow the instructions in “Ordering Replacement Parts” on page 135 to order a replacement part. Then contact your service provider for further instructions.

  • Page 139: Dial And Button, Tablet, Genlock, And Spaceball

    Confidence Tests 4. If your audio is still not responding, you may have a bad audio system. If this is the case, you must replace the CPU board. Follow the instructions in “Ordering Replacement Parts” on page 135 to order a replacement part. 5.

  • Page 140: Floppy Drive

    Chapter 6: Troubleshooting If the drive doesn’t pass the test, follow the instructions in “Ordering Replacement Parts” on page 135 to order a replacement part. Then contact your service provider for further instructions. Floppy Drive Before you run a confidence test on a floppy drive, make sure it is correctly installed in your system.

  • Page 141: Monitor

    If the graphic doesn’t reflect the key you press, you may have a problem with the keyboard or with the cable that connects the keyboard to the system. If you’re using a keyboard other than one supplied by Silicon Graphics, the key layout may be different.

  • Page 142: Mouse

    Chapter 6: Troubleshooting If you still have problems, use the confidence test to check that the monitor is working properly. Follow these steps to test the monitor: 1. From the System toolchest, choose “Run Confidence Tests.” You see the Confidence Tests form, as shown in Figure 6-4.

  • Page 143: Quarter Inch Tape And Digital Audio Tape Drives

    Confidence Tests 3. Test the mouse by moving it around and pressing each button. As you press each of the mouse buttons and move the mouse around, the movement is reflected on the screen. If the screen doesn’t respond as you move the mouse or press the mouse buttons, the mouse may be faulty.
  • Page 144 Chapter 6: Troubleshooting If the drive doesn’t pass the test, follow the instructions in “Ordering Replacement Parts” on page 135 to order a replacement drive. Then contact your service provider for further instructions.

  • Page 145: Recovering From A System Crash

    Recovering From a System Crash Recovering From a System Crash If your system crashes because of a software malfunction, you must first use the IRIX CD that came with your system. Then you can recover your data from your most recent full backup tape.

  • Page 146: Figure 6-9 System Recovery Menu

    Chapter 6: Troubleshooting If you are using an ASCII terminal, type at the System Maintenance Note: menu. The System Recovery menu appears, as shown in Figure 6-9. Figure 6-9 System Recovery Menu 3. Click the appropriate drive icon from which you want to recover the software. For example, if you have a CD-ROM drive connected to your system, click the Local CD-ROM icon.
  • Page 147 Recovering From a System Crash If you don’t have a CD-ROM drive, you can use a drive that is connected to another system on the network. At the System Recovery menu, click the Remote Directory icon. When a notifier appears asking you for the remote hostname, type the system’s name, a colon (:), and the full pathname of the CD-ROM drive, followed by For example, to access a CD-ROM drive on the system mars, you would /dist.
  • Page 148 Chapter 6: Troubleshooting 7. If you have a remote (network) tape device, when no tape device is found, or when you answered “No” to the question in the previous bullet, you see this message: Remote or local restore ([r]emote, [l]ocal): If you answer “remote,”...
  • Page 149 Recovering From a System Crash 10. You see this message: Starting recovery from tape. After two or three minutes, the names of the files that the system is copying to the disk start scrolling. When the recovery is complete, you see this message: Recovery complete, restarting system.

  • Page 150: Ordering, Removing And Installing Parts

    Chapter 6: Troubleshooting Ordering, Removing and Installing Parts This system is designed so that you can maintain it. If diagnostic tests identify a faulty part, you must order a replacement part, remove the faulty part, and install a replacement part. Contact your service organization before removing the faulty part. Parts are available to users from authorized service organizations.

  • Page 151: Ordering Replacement Parts

    Place the box containing the faulty part into a larger box and fill the empty space with packing materials. Tape the box securely and affix a mailing label. Ship the box to your service provider. Removing and Installing Parts The sections below tell you how to remove and the re-install the replaceable IRIS Indigo parts.

  • Page 152: Replacing The Keyboard

    From the System toolchest, choose “System Shutdown.” The toolchests are shown in Figure 6-13. Turn off the power switch on the back of the Indigo chassis. 2. Disconnect all the cables from the back of the IRIS Indigo workstation. Make sure to disconnect the black power cable. Figure 6-13...

  • Page 153: Removing The Covers And Graphics Board

    Ordering, Removing and Installing Parts Removing the Covers and Graphics Board Once the system is shut down and all the cables are disconnected, follow these steps: 1. Remove the plastic front cover. Face the front of the Indigo chassis. Two tabs on top of the front cover hold it in place. Press down on the tabs and pull the panel away from the chassis, as shown in Figure 6-14.

  • Page 154: Figure 6-15 Opening The Front Metal Panel

    Chapter 6: Troubleshooting Figure 6-15 Opening the Front Metal Panel 4. Remove the graphics board. You see two boards inside the Indigo chassis; the right board is the graphics board. Two levers hold the board in place. Pull the levers towards you to release the board, as shown in Figure 6-16. The board slides out of the chassis as you pull the levers.

  • Page 155: Replacing The Graphics Board And Covers

    Ordering, Removing and Installing Parts Replacing the Graphics Board and Covers To replace the graphics board and all the covers, follow these steps: 1. Position the board for installation. Face the front of the Indigo chassis. Make sure the alligator clip of your wrist strap is still attached to a metal part of the chassis.

  • Page 156: Figure 6-18 Tilting The Metal Panel Up To The Indigo

    Chapter 6: Troubleshooting 3. Return the levers to their original position. The levers should snap in place. 4. Replace the front metal panel. Tilt the metal panel back up to the Indigo chassis, as shown in Figure 6-18. Figure 6-18 Tilting the Metal Panel Up to the Indigo Screw the thumbscrew back in to secure the panel.

  • Page 157: Replacing The Cpu Board Or Cpu Module

    You are finished installing the graphics board and ready to start up the system. Replacing the CPU Board or CPU Module If you have an IRIS Indigo R3000 workstation, replace the CPU board. If you have an IRIS Indigo R4000 family workstation, replace only the CPU module on the board.

  • Page 158: Shutting Down The System

    Chapter 6: Troubleshooting Shutting Down the System To shut down the system, follow these steps: 1. Shut down and turn off the system. From the System toolchest, choose “System Shutdown.” The toolchests are shown in Figure 6-20. Turn off the power switch on the back of the Indigo chassis. 2.

  • Page 159: Figure 6-22 Opening The Front Metal Panel

    Ordering, Removing and Installing Parts Caution: The CPU board is extremely sensitive to static electricity; you must wear the wrist strap while removing it. The wrist strap prevents the flow of static electricity, which could damage the board. 2. Ground yourself to the metal part of the Indigo. Put the wrist strap over your wrist and pull it tight, and then attach its alligator clip to a metal part of the Indigo.

  • Page 160: Figure 6-23 Removing The Cpu Board From The Indigo Chassis

    Chapter 6: Troubleshooting 4. Remove the CPU board. You see two boards inside the Indigo chassis; the left board is the CPU board and is labelled CPU. Two levers hold the board in place. Pull the levers toward you to release the board. The board slides out of the chassis as you pull the levers, as shown in Figure 6-23.

  • Page 161: Replacing The Cpu Module

    Ordering, Removing and Installing Parts Replacing the CPU Module To replace the CPU module on the Indigo R4000 family CPU board, follow these instructions: 1. Locate the CPU module. Note: The CPU module on your workstation may look different than the one shown in Figure 6-24.

  • Page 162: Figure 6-24 Removing The Cpu Module

    Chapter 6: Troubleshooting 3. Remove the CPU module. Remove the four screws that attach the CPU module to the board, as shown in Figure 6-24. Disconnect the module connector from the socket on the board by lifting up on the sides of the module and rocking it from side to side. Lift the module up and away from the board.

  • Page 163: Figure 6-25 Installing The Cpu Module

    Ordering, Removing and Installing Parts 4. Install the new CPU module. The CPU module on your workstation may look different than the one shown Note: in Figure 6-25. Position the new module so the connector on the bottom of the module aligns with the socket on the board, as shown in Figure 6-25.

  • Page 164: Replacing The Cpu Board And Covers

    Chapter 6: Troubleshooting Replacing the CPU Board and Covers To replace the CPU board and all the covers, follow these steps: 1. Position the board for installation. Face the front of the Indigo chassis. Make sure the alligator clip of your wrist strap is attached to a metal part of the Indigo chassis.

  • Page 165: Figure 6-27 Tilting The Metal Panel Up To The Chassis

    Ordering, Removing and Installing Parts 4. Replace the front metal panel. Tilt the metal panel back up to the Indigo chassis, as shown in Figure 6-27. Figure 6-27 Tilting the Metal Panel Up to the Chassis Screw the thumbscrew back in to secure the panel. The panel should be snug against the chassis.

  • Page 166: Figure 6-28 Replacing The Front Plastic Cover

    Chapter 6: Troubleshooting 5. Replace the front plastic cover. Place the bottom of the front cover in the guides on the bottom of the Indigo chassis. Tilt the panel up to the Indigo chassis, as shown in Figure 6-28. The cover snaps in place.

  • Page 167: Replacing The Power Supply

    Ordering, Removing and Installing Parts Replacing the Power Supply To replace the power supply, you’ll shut down the system, remove the power supply, and, when you receive a replacement, use the information below to install it. Shutting Down the System To shut down the system, follow these steps: 1.

  • Page 168: Removing The Covers And Power Supply

    Chapter 6: Troubleshooting Removing the Covers and Power Supply Once the system is shut down and all the cables are disconnected, follow these steps: 1. Remove the plastic front cover. Face the front of the Indigo chassis. Two tabs on top of the front cover hold it in place. Press down on the tabs and pull the panel away from the chassis, as shown in Figure 6-30.

  • Page 169: Figure 6-31 Locating The Power Supply

    Ordering, Removing and Installing Parts The power supply is the metal box in the upper right corner, as shown in Figure 6-31. Power Supply Figure 6-31 Locating the Power Supply...

  • Page 170: Figure 6-32 Screw That Secures The Power Supply

    Chapter 6: Troubleshooting 2. Remove the screw that holds the power supply. Face the back of the main unit. Locate the screw on the back of the power supply, as shown in Figure 6-32. Use a Phillips screwdriver to remove the screw. Remove this screw to remove power supply Screw that Secures the Power Supply...

  • Page 171: Installing The Power Supply

    Ordering, Removing and Installing Parts Installing the Power Supply To install the power supply, follow these steps: 1. Slide the power supply into the front of the Indigo chassis so the fan faces the back of the unit and the speaker faces you. 2.

  • Page 172: Checking And Removing Memory

    SIMM isn’t in all the way. Press down on both sides of the SIMM to push it further into the socket. If you have an IRIS Indigo R4000 family system: A SIMM is installed correctly when it is vertical and perpendicular to the CPU board, and the latches on the sides of the SIMM fit snugly around it.

  • Page 173: Disconnecting The Device

    Checking and Removing Memory Disconnecting the Device Follow the steps below to disconnect the device from your IRIS Indigo workstation. 1. Power down your system. From the System toolchest, choose “System Shutdown.” The toolchests are shown in Figure 6-33. Turn off your system.

  • Page 174: Installing The New Device

    Chapter 6: Troubleshooting Gently put the terminator on SCSI connector on the back of the Indigo chassis, as shown in Figure 6-34, and secure the clips on each side of the terminator. The SCSI connector is designed so you can put the terminator on only one way, if you do not force it.

  • Page 175: Replacing Internal Drives

    Replacing Internal Drives Replacing Internal Drives To replace an internal drive, you’ll power down the system, remove the covers and then the drive, install the new drive, and power up the system. Internal drives include the system disk drive, a secondary hard disk drive, a floppy or floptical disk drive, and a DAT drive.

  • Page 176: Installing The New Drive

    Chapter 6: Troubleshooting 2. Remove the front cover. Face the front of the Indigo chassis. Two tabs on top of the front cover hold it in place. Press down on the tabs and pull the cover away from the chassis, as shown in Figure 6-36.

  • Page 177: Service And Support Information

    Silicon Graphics, or a vendor who supplies software. Whenever you encounter any problems that you cannot solve using the methods in this chapter, contact the organization from which you purchased the support program. If you would like support for the products you bought from Silicon Graphics, contact your service provider.
  • Page 179 Chapter 7 Safety, Maintenance, and Regulatory Information This chapter provides guidelines for adjusting your work surface and environment to increase your comfort and safety. It also contains regulatory statements.

  • Page 181: Safety, Maintenance, And Regulatory Information

    Chapter 7 Safety, Maintenance, and Regulatory Information This chapter gives you some important information on safety and comfort, as well as some helpful hints on maintaining your IRIS Indigo workstation. It also provides important regulatory information. Maintaining Your Hardware and Software This section gives you some basic guidelines to follow to keep your hardware, and the software that runs on it, in good working order.

  • Page 182: Software Do's And Don'ts

    (such as lp, guest, and so on) with a password, if your system is connected to the Internet Human Factors Guidelines for Setting up your IRIS Indigo Workstation You can increase the comfort and safety of your work environment, and decrease your chances of cumulative trauma disorders, by following the guidelines given below.

  • Page 183: Ansi Standard For Visual Display Terminal (Vdt) Workstations

    Human Factors Guidelines for Setting up your IRIS Indigo Workstation ANSI Standard for Visual Display Terminal (VDT) Workstations Table 7-1 shows recommended guidelines for furniture and system adjustment, as developed by the American National Standards Institute (ANSI). Local VDT guidelines issued by country, state, or municipality may apply and supercede the guidelines in Table 7-1.

  • Page 184: Figure 7-1 Basic Parameters Of Vdt Workstation Adjustment (Adapted From

    Chapter 7: Safety, Maintenance, and Regulatory Information Screen Viewing Distance Screen Viewing Angle 0º-60º Screen Viewing Height Work Surface Height Seat Height Figure 7-1 Basic Parameters of VDT Workstation Adjustment (Adapted From ANSI/HFS 100-1988)

  • Page 185: Computer Aided Design (Cad) Operator Preferences

    Tips for Setting Up and Using Your Workstation Computer Aided Design (CAD) Operator Preferences If you work on a CAD system, you may feel more comfortable using the ranges of adjustment shown in Table 7-2. Table 7-2 Workstation Adjustments Preferred by CAD Users Adjustment Mean Range...

  • Page 186: Adjusting Your Chair, Work Surface, And Iris Indigo

    Wearing darker-colored clothing helps minimize glare reflections on the screen. Adjusting Your Chair, Work Surface, and IRIS Indigo 1. Adjust your chair first, from a seated position if possible. Your lower leg and thigh should form approximately a 90-degree angle at the knee, and your feet should rest flat on the floor.

  • Page 187: Workstation Usage

    4. You may find it helpful to take rest breaks of several minutes every one to two hours. During breaks, focus your eyes on objects or scenery at least 30 feet away, stretch, and move around. Manufacturer’s Regulatory Declarations The following sections provide regulatory information for the IRIS Indigo workstation.
  • Page 188 Silicon Graphics, Inc. and address: Visual Systems Group 2011 North Shoreline Boulevard Mountain View, California, 94039 U.S.A. Manufacturer’s name Silicon Graphics Manufacturing S.A. and address: Chemin des Rochettes 2 CH-2016 Cortaillod Switzerland Manufacturer’s name Nihon Silicon Graphics K.K. and address:...
  • Page 189 Silicon Graphics, Inc. and address: Visual Systems Group 2011 North Shoreline Boulevard Mountain View, California, 94039 U.S.A. Manufacturer’s name Silicon Graphics Manufacturing S.A. and address: Chemin des Rochettes 2 CH-2016 Cortaillod Switzerland Manufacturer’s name Nihon Silicon Graphics K.K. and address:...
  • Page 190 Manufacturer’s name Silicon Graphics, Inc. Visual Systems Group and address: 2011 North Shoreline Boulevard Mountain View, California, 94039 U.S.A. Silicon Graphics Manufacturing S.A. Manufacturer’s name and address: Chemin des Rochettes 2 CH-2016 Cortaillod Switzerland Manufacturer’s name Nihon Silicon Graphics K.K.

  • Page 191: Electromagnetic Emissions For Iris Indigo R3000 And Iris Indigo R4400

    VCCI Class 2 Statement for Japan Figure 7-2 Caution: Do not modify this product in any way that is not expressly approved by Silicon Graphics. If you do, you may lose your FCC or other government agency authority to operate this device.

  • Page 192: Electromagnetic Emissions For Iris Indigo R3000 Elan And Iris Indigo R4000

    VCCI Class 1 Statement for Japan Caution: Do not modify this product in any way that is not expressly approved by Silicon Graphics. If you do, you may lose your FCC or other government agency authority to operate this device.
  • Page 193 Manufacturer’s Regulatory Declarations This equipment has been tested and complies with the limits for a digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in an industrial or office installation.

  • Page 194: Product Safety

    It is important that while you are operating your IRIS Indigo workstation you keep all the covers and doors, including the plastics, in place. The shielded cables that came with the system and its peripherals should be installed correctly, with all thumbscrews fastened securely.

  • Page 195: Shielded Cables

    Limited User Warranty Shielded Cables The IRIS Indigo workstation is FCC-compliant under test conditions that include the use of shielded cables between Indigo and its peripherals. Your workstation and any peripherals you purchase from Silicon Graphics have shielded cables. Shielded cables reduce the possibility of interference with radio, television, and other devices.
  • Page 196 Product that caused the damages or is directly related to the cause of action. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so this limitation may not apply to you. Silicon Graphics, Inc. 2011 N. Shoreline Blvd. Mountain View, CA 94039-7311...

  • Page 197: Cable Pinout Assignments

    Appendix A Cable Pinout Assignments This appendix contains cable pinout information for the following ports located on the back of the Indigo workstation: • serial ports • parallel port • Ethernet AUI • keyboard • SCSI port • audio ports Serial Ports Table A-1 and Table A-2 show cable pinout assignments for the serial ports.

  • Page 198: Parallel Port

    Appendix A: Cable Pinout Assignments Table A-2 Macintosh SE Compatible Pin Assignments (RS-422) Assignment Description HSKo Output Handshake HSKi Input Handshake Or External Clock Figure A-2 TxD– Transmit Data – Serial Port Signal Ground Pinout Assignments RxD– Receive Data – TxD+ Transmit Data + General Purpose Input...
  • Page 199 Parallel Port Table A-3 (continued) Parallel Port (25-pin DSUB Connector) Assignment BUSY PE (Paper End) SELECT AUTOFEED ERROR/FAULT INIT/RESET SELECT-IN (Direction) GROUND GROUND GROUND GROUND GROUND GROUND GROUND GROUND...

  • Page 200: Ethernet Aui

    Appendix A: Cable Pinout Assignments Ethernet AUI Table A-4 shows the cable pinout assignments for the Ethernet AUI port. Table A-4 Ethernet AUI Port (Thicknet) Assignment GROUND COLLISION+ TRANSMIT+ GROUND Figure A-4 RECEIVE+ Ethernet AUI Port Pinout Assignments GROUND (Reserved) GROUND COLLISION- TRANSMIT-...

  • Page 201: Keyboard

    Keyboard Keyboard Table A-5 shows the cable pinout assignments for the keyboard ports on the keyboard. Table A-5 Keyboard Port (6-pin MINIDIN on the keyboard)) Assignment KEYBOARD TRANSMIT MOUSE TRANSMIT Figure A-5 GROUND Keyboard Port Pinout Assignments KEYBOARD POWER (+5V) KEYBOARD RECEIVE (Reserved)

  • Page 202: Scsi Port

    Appendix A: Cable Pinout Assignments SCSI Port 25 23 21 19 17 15 13 11 9 24 22 20 18 16 14 12 10 8 50 48 46 44 42 40 38 36 34 32 30 28 26 49 47 45 43 41 39 37 35 33 31 29 27 Figure A-6 SCSI Port Pinout Assignments Table A-6 shows the cable pinout assignments for the SCSI port.
  • Page 203 SCSI Port Table A-6 (continued) SCSI Port Assignment GROUND GROUND GROUND GROUND GROUND GROUND GROUND GROUND GROUND DB(0) DB(1) DB(2) DB(3) DB(4) DB(5) DB(6) DB(7) DB(P) GROUND GROUND Reserved TERMPWR Reserved GROUND...

  • Page 204: Audio

    Appendix A: Cable Pinout Assignments Table A-6 (continued) SCSI Port Assignment GROUND Audio Table A-7 shows the cable pinout assignments for the audio ports. Table A-7 Audio Ports Connector Ring Sleeve Digital Input/Output GROUND Headphone Output GROUND Line Output GROUND Line Input GROUND Microphone Input...

  • Page 205: Glossary

    Glossary account See login account. active window The only window that recognizes input (activity) from the keyboard and mouse; only one window is active at a time. address dial See SCSI address dial. administrator See system administrator and network administrator. back up To copy a certain set of files and directories from your hard disk to a tape.
  • Page 206 Glossary boot To start up the system by turning on the workstation and monitor; the system is fully booted when you see the prompt or the login screen. console login: button On a mouse, a button is a switch that you press with a finger. In a window on your screen, a button is a labelled rectangle that you click using the cursor and mouse.
  • Page 207 A magnetic tape from which you can read and to which you can copy audio and digital information. default A set of behaviors that Silicon Graphics specifies on every system. You can later change these specifications, which range from how your screen looks to what type of drive you want to use to install new software.
  • Page 208 Glossary disk use The percentage of space on your disk that contains information. disk resource Any disk (hard, CD-ROM, or floppy) that you can access either because it is physically attached to your workstation with a cable, or because it is available over the network using NFS.
  • Page 209 Glossary file A container in which you store information such as text, programs, or images that you created using an application. file system A hierarchy of directories and files. Directories contain other directories and files; files cannot contain directories. The root (/) directory is at the top of the hierarchy. form A window containing buttons that you must click and/or editable fields that you must fill in.
  • Page 210 IRIX The Silicon Graphics version of the UNIX operating system. See also system software. The text editor that comes as a standard utility on every Silicon Graphics workstation. KB (kilobyte) A standard unit for measuring the information storage capacity of disks and memory (RAM and ROM);...
  • Page 211 Glossary local workstation The physical workstation whose keyboard and mouse you are using, all hardware that is connected to that workstation, and all software that resides on that hardware or its removable media. lockbar A long piece of metal with a lock icon on the end that you attach to the chassis. It allows you to secure the workstation with a lock and locking cable.
  • Page 212 Glossary menu A list of operations or commands that the workstation can carry out on various objects on the screen. monitor A hardware device that displays the images, windows, and text with which you interact to use the system. It is also called a video display terminal (VDT). monitor video cable The cable that connects the monitor to the workstation to transmit video signals.
  • Page 213 Glossary network administrator The individual(s) responsible for setting up, maintaining, and troubleshooting the network, and for supplying setup information to system administrators of each system. notifier A form that appears when the system requires you to confirm an operation that you just requested, or when an error occurs.
  • Page 214 Glossary password A combination of letters and/or numbers that only you know; it is an optional element of your login account. If you specify a password for your account, you must type it after you type your login name before the system will let you access files and directories. pathname The list of directories that leads you from the root (/) directory to a specific file or directory in the file system.
  • Page 215 SCSI devices that are physically connected to the same workstation can have the same SCSI address. SCSI address dial A small plastic dial connected to most Silicon Graphics SCSI devices You click on its small buttons to select a SCSI address for a new SCSI device.
  • Page 216 A long, thin, female connector located on the CPU board into which you insert a SIMM. System Manager A set of tools that the administrator uses to set up and manage the Silicon Graphics workstation. You access the System Manager through the System toolchest.

  • Page 217: Workstation

    You choose “System Shutdown” from the System toolchest menu to do this. software option Any software product that you buy from Silicon Graphics other than the standard system software that comes on your system disk. stand-alone workstation A workstation that is not connected to a network.
  • Page 218 The standard IRIX operating system software and Silicon Graphics tools. These come on the system disk and on the CD that you use in the event of a system crash. Tape Tool A tool for copying files to and from local and remote tapes or disks.
  • Page 219 Glossary upgrade Hardware that you add to the basic workstation to increase performance, such as additional memory (SIMMs) or faster graphics boards. unmount To make a file system that is accessible from a specific directory on your workstation temporarily unaccessible. user ID A number that uniquely identifies a user to the system.

  • Page 221: Index

    Index confidence tests for dial and button boxes, digitizer tablets and addresses, for external drives Genlock options for keyboards audio ports cable pinouts for monitors for mouse for tape drives Console window backups 129, 131, 166 CPU boards blinking orange light error messages regarding installation of memory SIMMs on putting back in workstation...
  • Page 222 InSight documentation external drives installation checking drive address of of external drives installation of of internal drives 18, 67 of IRIS Indigo workstations of memory SIMMs of serial devices of the system disk floppy disk drives 73, 82 installation tape installing...
  • Page 223 IRIS Indigo workstations online help, how to access login account online manuals, how to access setting up operating system login screen 34, 72 installing new version...
  • Page 224 IRIS Indigo workstations Silicon Graphics, Inc. radio interference service and support from recovery from system crashes SIMMs. See memory SIMMs removing site selection for IRIS Indigo workstations CPU boards software graphics boards for serial devices keyboards installing new operating system...
  • Page 225 IRIS Indigo workstations static electricity 43, 57, 137, 143 turning on IRIS Indigo workstations subsystems installing and removing...
  • Page 227 RMA# Part Request Form Closed Company Name Street Address City/State/Zip Code Contact Phone Purchase Order Number Call ID # Model Type Warranty System Serial # (as found on back panel) System Configuration Information: System S/W Type of failure: Peripherals: Voltage: Disk (MB/GB) Memory (MB): Version...

  • Page 228: Important Note

    Tell Us About This Manual As a user of Silicon Graphics documentation, your comments are important to us. They help us to better understand your needs and to improve the quality of our documentation. Any information that you provide will be useful. Here is a list of suggested topics to comment on: •...

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