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Problem
"RETRY OVER
ERROR" is displayed
and control
command is not sent
completely.
Control through CEC
cannot be performed.
●Others
Input signal
temporarily
disappear when input
channel is switched.
Devices cannot be
controlled through
CEC.
If additional assistance is required, please perform the following tests and then contact us.
1.
The problem occurs at all connectors?
2.
Connect the devices using genuine cables without connecting the MSD.
The problem still cannot be solved? Please contact us for assistance.
MSD-701UHD / 702UHD / 801UHD/ 802UHD User's Guide
Cause/Check item/Solution
Is the registered reply command correct?
Ensure that the setting of "TIME OUT" for checking control
commands is not too short.
Does the cable support CEC?
In order to use CEC, use an HDMI cable that supports CEC.
Does the sink device support CEC?
Is the HDMI link function of the sink device set to be enabled?
Enable the HDMI link control of the sink device and the function
which turns on the sink device from external devices of the sink
device.
When the CEC connection changes, EDID may change. In this
case, input signal is interrupted. Check the CEC connection
settings.
Are HDMI cables supporting CEC being used?
To use CEC, enable HDMI link control of the connected devices
(such as LCD TVs, Blu-ray recorder, and so on).
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