Epilog Fusion M2 32 Manual page 191

SECTION 16: TECHNICAL SUPPORT
3. If you are experiencing a double image problem or other quality issue, it is best to run a sample and send a photo
to: tech@epiloglaser.com.
The Laser Won't Turn On
Make sure the Emergency Stop key the front of the machine is not pressed in.
When I Use the Joystick to Focus the Table, the Table is Moving Slowly
You are in "Fine" focus mode where the table moves up in small increments. Tilt the Joystick to the left or right to toggle
between fine and course movement. For more information, see "Job" on page 67.
The Laser isn't Communicating with My Computer
1. Is the computer's TCP/IP address set to a different number than the IP address of the laser? See "8. Set Up TCP/
IP Address in the Computer" on page 17. (If you have the eView Camera Module enabled, this should be set to
Obtain an IP Address automatically.)
2. Is the computer's ethernet connection enabled? Go to the Network and Sharing Center, select Change Adapter
Settings. If the Local Area Connection says Disabled, right click and choose Enable.
The e-View Camera Module is Showing a Blurry/Double Image?
The camera needs to be realigned. For the latest instructions on Aligning the Cameras, see "Checking Camera
Calibration" on page 141.
The eView Camera isn't Showing an Image
The Dust Shutter is closed on the camera. Slide the gray metal piece next to the camera out and away from the camera
to open.
How Can I Increase the Life of my Laser System?
• Clean your system: Debris in the laser and on the mechanics of the system can reduce the life of parts in your
system. Wipe down your system on a regular schedule to keep the mechanics clean and long lasting.
• Clean the lenses: Lens life is greatly increased by keeping them clean and free of debris. Get in the habit of wiping
them off on a regular schedule to keep them clean and well maintained.
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Frequently Asked Questions