SECTION 16: TECHNICAL SUPPORT
Frequently Asked Questions
Engraver Will Not Vector
1. Verify that the print driver is set to Vector or Combined mode.
2. Verify that the lines that you want to vector are set to .001" (0.025 mm).
3. Make sure the images are vector lines. Scanned and raster images will not vector.
4. Filled or solid images will not vector (outlines only).
Vector Cutting Is Erratic out of CorelDRAW
You have not set the "Send beziers and paths to driver in CorelDRAW. For more information, see "Setting Up
CorelDRAW Beziers Setting" on page 31. If this does not work, contact Technical Support at +1 (303) 215-9171.
Engraving Appears Lighter Than Usual
1. All mirrors and lenses need to be cleaned and inspected for damage. See "Cleaning the Optics" on page 85 for
cleaning instructions.
2. Verify that the lens is in correct focus.
3. Verify correct Speed, Power and Frequency settings for the type of material that you are engraving.
The Exhaust Is Not Pulling Enough Air
1. Move the blower closer to the machine. The closer the two are, the better exhaust you will receive.
2. Clean your exhaust system on a regular basis, including the engraver and blower. Use a bottle-brush and a vacuum
on the areas where the exhaust buildup accumulates.
The Engraving Quality is Poor/Blurry/Double Image
1. If you feel you are not getting quality you once were, this is probably a maintenance issue. See "Cleaning &
Maintenance" on page 85.
2. Clean the lenses of the system. See "Cleaning the Optics" on page 85 for cleaning instructions.
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Frequently Asked Questions
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laser not accepting print jobs how do I fix this