6
Error Information
Module Error Messages
Arm Movement Failed or Arm Movement Timeout
Error ID: 4002
The transport assembly was unable to complete a movement in one of the
axes.
The processor defines a certain time window for the successful completion of
a movement in any particular axis. The movement and position of the
transport assembly is monitored by the encoders on the stepper motors. If the
processor does not receive the correct position information from the encoders
within the time window, the error message is generated.
Axes identification:
• Arm Movement 0 Failed: X-axis.
• Arm Movement 1 Failed: Z-axis.
• Arm Movement 2 Failed: Theta (needle carrier rotation).
Probable cause
1
2
3
4
5
102
Mechanical obstruction.
High friction in the transport assembly.
Defective motor assembly.
Defective sample transport assembly flex
board.
Defective main board.
1260 Infinity II Analytical-Scale & Bio-inert Fraction Collector User Manual
Suggested actions
Ensure unobstructed movement of the
transport assembly.
Please contact your Agilent service
representative.
Please contact your Agilent service
representative.
Please contact your Agilent service
representative.
Please contact your Agilent service
representative.