Ricoh M0A0 Service Manual page 225

If an error occurs, check the log's result code in the access log file first. Values other than 0 indicate that an error
occurred.
The result code will appear in the circled area illustrated below.
- Example of a log file
If you cannot solve the problem or do not know how to solve it after checking the code, note down the error log entry,
then contact your supervisor.
Result Code
2 (INVALID A file import was attempted between
REQUEST) different models or machines with different
device configurations.
4 (INVALID Failed to write the device information to the
OUTPUT DIR) destination device.
7( MODULE An unexpected error occurred during import
ERROR) or export.
8 (DISK FULL) The available storage space on the external
medium is insufficient.
9 (DEVICE Failed to write or read the log file.
ERROR)
10 (LOG The hard disk is faulty.
ERROR)
20 (PART Failed to import some settings.
FAILED)
Cause
5.System Maintenance
Solutions
Import files exported from the same model with
the same device configurations.
Check whether the destination device is
operating normally.
Turn OFF then ON the main power, and then try
the operation again. If the error persists, contact
your supervisor.
Execute the operation again after making sure
there is enough storage space.
Check whether the path to the folder for storing
the file or the folder in which the file is stored is
missing.
Contact your supervisor.
The reason for the failure is logged in "NgCode".
Check the code.
Reason for the Error (Ng-Name)
2. INVALID VALUE
The specified value exceeds the allowable
213