Ricoh M0A0 Service Manual page 649

Code
14- SMTP Authentication error
20
14- Transmission error of S/MIME
21
14- Destination certificate is invalid in S/MIME
22 transmission.
14- Device certificate is invalid in S/MIME
23 transmission.
14- Destination and device certificate is in valid
24 in S/MIME.
14- MCS File Creation Failed
30
14- UFS File Creation Failed
31
14- Cancelled the Mail Due to Error Detected
32 by NFAX
14- No Mail Address For the Machine
33
14- Address designated in the domain for SMTP
34 sending does not exist
14- Mail Job Task Error
50
14- UCS Destination Download Error
51
Meaning Suggested Cause/Action

Update the software because of the defective software.
Make sure the administrator's e-mail address is same as the
SMTP authentication address or POP before SMTP address.
Register the correct user certificate and device certificate.
Register the correct destination certificate.
Register the correct device certificate.
Register the correct user certificate and device certificate.
Failed to create the MCS file because:

The number of files created with other applications on
the Document Server has exceeded the limit.

HDD is full or not operating correctly.

Software error
UFS file could not be created:

Not enough space in UFS area to handle both Scan-to-
Email and IFAX transmission
 HDD full or not operating correctly

Software error
Error detected with NFAX and send was cancelled due to a
software error.
Neither the mail address of the machine nor the mail address
of the network administrator is registered.

Operational error in normal mail sending or direct
SMTP sending.

Check the address selected in the address book for
SMTP sending.
 Check the domain selection.
Due to an FCU mail job task error, the send was cancelled:

Address book was being edited during creation of the
notification mail.

Software error
Not even one return notification can be downloaded:

The address book was being edited.

The number for the specified destination does not exist
3.Troubleshooting
23