Ricoh M000 Service Manual
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Ricoh M000 Service Manual

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CÓPIA NÃO CONTROLADA
M000/M009

SERVICE MANUAL

003787MIU
CÓPIA NÃO CONTROLADA

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  • Page 1: Service Manual

    CÓPIA NÃO CONTROLADA M000/M009 SERVICE MANUAL 003787MIU CÓPIA NÃO CONTROLADA...
  • Page 2 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 3 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 4 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 5 CÓPIA NÃO CONTROLADA M000/M009 SERVICE MANUAL 003787MIU CÓPIA NÃO CONTROLADA...
  • Page 6 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 7 CÓPIA NÃO CONTROLADA It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 8 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 9 CÓPIA NÃO CONTROLADA WARNING Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Americas Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained uncertified users...
  • Page 10 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 11 CÓPIA NÃO CONTROLADA LEGEND PRODUCT CODE COMPANY LANIER RICOH SAVIN M000 SP 3300DN Aficio SP 3300DN SP 3300DN M009 SP 3300D Aficio SP 3300D SP 3300D DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 05/2008 Original Printing CÓPIA NÃO CONTROLADA...
  • Page 12 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 13: Table Of Contents

    CÓPIA NÃO CONTROLADA M000/M009 TABLE OF CONTENTS INSTALLATION 1. INSTALLATION ...............1-1 1.1 INSTALLATION REQUIREMENTS............1-1 PREVENTIVE MAINTENANCE 2. PREVENTIVE MAINTENANCE ..........2-1 2.1 PM INTERVALS..................2-1 REPLACEMENT AND ADJUSTMENT 3. REPLACEMENT & ADJUSTMENT .........3-1 3.1 GENERAL PRECAUTIONS ON DISASSEMBLY........3-1 3.1.1 CHECK POINTS FOR SERVICING ..........3-1 3.1.2 RELEASING PLASTIC LATCHES ..........3-1...
  • Page 14 4.3.7 PAPER ROLLED IN THE FUSER..........4-23 4.3.8 PAPER ROLLED ON THE OPC DRUM........4-24 4.4 MALFUNCTION CAUSES AND SOLUTIONS ........4-25 4.4.1 FUSER ERROR.................4-25 4.4.2 LSU (LASER SCANNING UNIT) ERROR........4-25 4.4.3 MALFUNCTION OF THE GEAR OF THE FUSER DUE TO MELTING ....................4-26 M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 15 5. SERVICE TABLES..............5-1 5.1 FIRMWARE DOWNLOAD ..............5-1 5.1.1 DOWNLOAD PROCEDURE ............5-1 DOS Command Mode ..............5-1 WIM (Web Image Monitor) mode ............5-2 5.1.2 FIRMWARE RECOVERY PROCEDURE........5-3 5.2 SERIAL NUMBER INPUT ..............5-4 5.2.1 PREPARATION ................5-4 5.2.2 PROCEDURE ................5-4 M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 16 6.3.3 DRIVE ..................6-6 6.3.4 FUSER..................6-7 Thermostat ..................6-7 Heat roller..................6-7 Pressure roller .................6-7 Items for safety................6-7 6.3.5 LSU (LASER SCANNER UNIT) ...........6-8 6.3.6 PRINT CARTRIDGE ..............6-9 6.4 ENGINE HARDWARE SPECIFICATIONS..........6-10 6.4.1 ENGINE FIRMWARE..............6-10 Driver.....................6-10 Transfer ..................6-10 Fusing ...................6-10 M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 17 CÓPIA NÃO CONTROLADA LSU ....................6-11 SPECIFICATIONS 7. SPECIFICATIONS..............7-1 7.1 GENERAL SPECIFICATIONS ..............7-1 7.1.1 PRINTER ..................7-1 7.1.2 OPTION ..................7-3 7.2 CONTROLLER..................7-4 7.3 HANDLING PAPER ................7-5 APPENDIX 8. APPENDIX ................8-1 8.1 BLOCK DIAGRAMS................8-1 8.2 CONNECTION DIAGRAM ..............8-2 M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 18 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 19: Installation

    CÓPIA NÃO CONTROLADA INSTALLATION PREVENTIVE MAINTENANCE REPLACEMENT AND ADJUSTMENT TROUBLESHOOTING SERVICE TABLES DETAILED DESCRIPTIONS SPECIFICATIONS APPENDIX CÓPIA NÃO CONTROLADA...
  • Page 20 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 21: Read This First

    CÓPIA NÃO CONTROLADA Read This First Precautions In order to prevent accidents and to prevent damage to the equipment, please read the precautions listed below carefully before servicing the printer and follow them closely. Safety Warning Only to be serviced by appropriately qualified service engineers. High voltages and lasers inside this product are dangerous.

  • Page 22: Caution For Safety

    CÓPIA NÃO CONTROLADA Caution for safety Toxic material This product contains toxic materials that could cause illness if ingested. If the LCD control panel is damaged, it is possible for the liquid inside to leak. This liquid is toxic. Contact with the skin should be avoided, wash any splashes from eyes or skin immediately and contact your doctor.

  • Page 23: Electric Shock And Fire Safety Precautions

    CÓPIA NÃO CONTROLADA Electric Shock and Fire Safety Precautions Failure to follow the following instructions could cause electric shock or potentially cause a fire. Use only the correct voltage, failure to do so could damage the printer and potentially cause a fire or electric shock. Use only the power cable supplied with the printer.

  • Page 24: Handling Precautions

    CÓPIA NÃO CONTROLADA 11. Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise possibly leading to the printer failing to work properly and in extreme conditions could lead to a fire. 12.
  • Page 25 CÓPIA NÃO CONTROLADA Assembly/ Disassembly Precautions Replace parts carefully, always use genuine parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following procedures before dismantling the printer or replacing any parts.

  • Page 26: Disregarding This Warning May Cause Bodily Injury

    CÓPIA NÃO CONTROLADA Disregarding this warning may cause bodily injury Be careful with the high temperature part. The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to cool down before disassembly. Do not put fingers or hair into the rotating parts.

  • Page 27: Esd Precautions

    CÓPIA NÃO CONTROLADA ESD Precautions Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically Sensitive (ES) Devices”, or ESDs. Examples of typical ESDs are: integrated circuits, some field effect transistors, and semiconductor “chip” components. The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity.
  • Page 28 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 29: Installation

    CÓPIA NÃO CONTROLADA INSTALLATION CÓPIA NÃO CONTROLADA...
  • Page 30 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 31: Installation Requirements

    CÓPIA NÃO CONTROLADA Installation Requirements 1. INSTALLATION 1.1 INSTALLATION REQUIREMENTS For details refer to the User's Guide. M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 32 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 33: Preventive Maintenance

    CÓPIA NÃO CONTROLADA PREVENTIVE MAINTENANCE CÓPIA NÃO CONTROLADA...
  • Page 34 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 35: Pm Intervals

    Other than the three Yield Parts listed below, there is essentially no PM required on this product. These three items will need to be replaced in cases where their yield is near. Description Expected Yield Q'ty/unit Pick-up Roller 50K pages Transfer Roller 50K pages Fuser 50K pages M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 36 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 37: Replacement & Adjustment

    CÓPIA NÃO CONTROLADA REPLACEMENT & ADJUSTMENT CÓPIA NÃO CONTROLADA...
  • Page 38 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 39: General Precautions On Disassembly

    Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 40: Cover Unit

    CÓPIA NÃO CONTROLADA Cover Unit 3.2 COVER UNIT 3.2.1 CASSETTE AND FRONT COVER Pull the cassette [A] out of the printer. Remove carefully the front cover [A], using caution with the hooks. Remove the print cartridge [B]. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 41: Duplex Unit And Rear Cover

    CÓPIA NÃO CONTROLADA Cover Unit 3.2.2 DUPLEX UNIT AND REAR COVER Remove duplex unit [A]. Remove the rear cover [A] open the cover an apply pressure at hinge point [B]. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 42: Top Cover

    CÓPIA NÃO CONTROLADA Cover Unit 3.2.3 TOP COVER Open the front cover. Remover the two screws. Turn the machine around. Open the rear cover. Remove the two screws. Remove the top cover [A]. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 43: Left And Right Cover

    Duplex unit and rear cover ( Duplex Unit and Rear Cover). Top cover ( Top Cover). Remove the first hooks from frame base and remove the other four hooks. Remove left cover [A]. Remove right cover [B]. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 44: Fuser

    CÓPIA NÃO CONTROLADA Fuser 3.3 FUSER Before removing fuser, first remove: Duplex unit and rear cover ( Duplex unit and rear cover). Top cover ( Top Cover). Remove the rear guide [A]. Remove four screws. Disconnect three harnesses. M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 45 CÓPIA NÃO CONTROLADA Fuser Remove the fuser [A]. Remove carefully to avoid damaging the harnesses. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 46: Lsu (Laser Scanning Unit)

    Before removing the LSU, you should remove: Top cover ( Top Cover). Right cover ( Left and Right Cover) Remove four screws (M4 x 10). Disconnect the harness (one) from the main board [B]. Remove the LSU [A]. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 47: Drive

    3.5 DRIVE Before removing the drive, you should remove: Top cover ( Top Cover) Left cover ( Left and Right Cover) Remove the seven screws indicated above. Disconnect the harness of the drive assembly. Drive [A] M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 48: Hvps/Smps/Main Board

    Remove the six screws indicated above. Disconnect the harness [B] at the back side of the HVPS [A]. Remove HVPS. The Serial Number will be erased after replacing the main board. Input the Serial Number ( Serial Number Input). M000/M009 3-10 CÓPIA NÃO CONTROLADA...

  • Page 49: Smps (Switching Mode Power Supply)

    Before removing the SMPS, you should remove: Top cover ( Top cover). Right cover ( Left and Right cover). Disconnect the three harnesses [A] from the SMPS [B]. Remove the four screws. Remove the SMPS [B]. 3-11 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 50: Main Board

    3.6.3 MAIN BOARD Before removing the main board, you should remove: Top cover ( Top cover). Right cover ( Right Cover). Disconnect all harnesses from the main board [A]. Remove the four screws. Remove the main board. M000/M009 3-12 CÓPIA NÃO CONTROLADA...

  • Page 51: Pad-Holder

    CÓPIA NÃO CONTROLADA Pad-Holder 3.7 PAD-HOLDER Remove the cassette [A] from the printer. Release two hooks. 3-13 M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 52 CÓPIA NÃO CONTROLADA Pad-Holder Release both of pivots [A] as shown above. Remove the pad-holder [B]. M000/M009 3-14 CÓPIA NÃO CONTROLADA...

  • Page 53: Transfer Roller

    Open the front cover. Remove the print cartridge. Push the transfer holder [A], which holds the transfer roller [B]. Remove the transfer roller from the printer. Do not directly touch the transfer roller when replacing it. 3-15 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 54: Pick-Up Roller

    Before removing the pick-up roller, you should: Remove the print cartridge. Remove the LSU ( LSU). Put the printer on the flat surface. Slide the cam [A] to the left on the pick up roller shaft. M000/M009 3-16 CÓPIA NÃO CONTROLADA...
  • Page 55 Slide the roller positioners [A] toward the left end of the shaft, and rotate the pick-up roller [B] in order to take off it. Confirm the correct direction of the pick-up roller when replacing it. 3-17 M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 56 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 57: Troubleshooting

    CÓPIA NÃO CONTROLADA TROUBLESHOOTING CÓPIA NÃO CONTROLADA...
  • Page 58 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 59: Procedure Of Checking Symptoms

    CÓPIA NÃO CONTROLADA Procedure of Checking Symptoms 4. TROUBLESHOOTING 4.1 PROCEDURE OF CHECKING SYMPTOMS Before attempting to repair the printer, first obtain a detailed description from the customer of the problem. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 60: Symptoms, Causes, And Solutions Of Bad Images

    Scratched surface of the charge roller and try to print. in the print cartridge. Replace the transfer roller if this occurs Partial depression or deformation on as No. three. the surface of the transfer roller. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 61: Vertical White Line

    If the problems are not solved, replace Foreign substances are on the OPC the print cartridge. Drum. Replace the transfer roller if occurred Partly depressed or deformed surface as No. 6 of the transfer roller M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 62: Horizontal Black Band

    Charge roller = 26.7mm Clean the right Gear that has relatively Supply roller = 47.1mm small gap of the teeth in the OPC. Develop roller = 35.2mm If the malfunction persists, replace the Transfer roller = 47mm print cartridge. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 63: Black/White Spot

    Clean the inside of the set against the paper particles and foreign matter in order not to cause the problem. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 64: Light Image

    No3: Clean up the area contaminated Abnormal output from HVPS. (Run with toner. self-test and check 1 to 4) Replace the HVPS if the problems are Check warranty out. not solved by the above four instructions. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 65: Dark Image Or Black Page

    Clean the high voltage charge terminal. charge terminal of HVPS. Replace the HVPS if not solved by VD0 signal of the main board is Low step1 and 2 above. state. Replace the LSU Unit or Main Board. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 66: Uneven Density

    Gently shake the print cartridge. damaged. Replace the print cartridge and run The life of the print cartridge has print test. expired. The toner level is not even on the print cartridge roller due to a bad blade. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 67: Background

    Is the movement (Up and Down) of the Clean the bushing part of the transfer transfer roller smooth? roller. Is the HVPS normal? If the problem is still not solved, replace the print cartridge. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 68: Ghost (1)

    Wait about 1 hour after power on has been exceeded. before using printer. Abnormal, low temperature (below For the print cartridge, replace the print 10°C). cartridge and try to print out. Damaged cleaning blade in the print cartridge. M000/M009 4-10 CÓPIA NÃO CONTROLADA...

  • Page 69: Ghost (2)

    When printing on card stock thicker than type menu from the software application normal paper or transparencies such as setting. After using, it is recommended that OHP, higher transfer voltage is required. the mode should be returned to the original setting. 4-11 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 70: Ghost (3): Fuser

    Disassemble the fuser and remove the contaminated toner particles on the roller, The temperature of the fuser is maintained and clean out the foreign matter between at a high temperature. the thermistor and heat roller. (Caution: can be deformed) M000/M009 4-12 CÓPIA NÃO CONTROLADA...

  • Page 71: Stains On The Face Of Page

    OPC Cleaning Mode Print 2 or 3 If the transfer roller is contaminated, times. And perform Self-Test 2 or 3 stains on the face of a page may occur. times to remove contamination. 4-13 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 72: Stains On The Back Of Page

    Disassemble the fuser and clean the contaminated. H/R (Heat Roller) and P/R (Pressure Roller). Also check the area between H/R and Thermistor. If contaminated, clean the area, taking caution not to cause deformation of roller. M000/M009 4-14 CÓPIA NÃO CONTROLADA...

  • Page 73: Blank Page Print Out (1)

    Blank page is printed. Symptom and Cause Solution Check if the Ground-OPC is defective (set inside left side). Bad ground contacts in OPC and/or print Remove contamination from the cartridge. terminals of the print cartridge and the unit. 4-15 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 74: Blank Page Print Out (2)

    Mode to check if the Solenoid is print cartridge. normal. Abnormal solenoid. If not solved by steps 1 and 2 above, replace the engine board. Turn the power off, delete print data from PC and try printing again. M000/M009 4-16 CÓPIA NÃO CONTROLADA...

  • Page 75: Discharge Symptoms, Causes, And Solutions

    4.3 DISCHARGE SYMPTOMS, CAUSES, AND SOLUTIONS 4.3.1 WRONG PRINT POSITION Description: Printing begins at the wrong position on the paper. Symptom and Cause Solution Wrong sensing time caused by defective Replace the defective feed sensor actuator. feed sensor actuator. 4-17 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 76: Jam 0

    IPA (Isopropyl Alcohol) or water. or is broken away. Replace the main board and/or Sensor. If the paper feeds into the printer and Jam 0 occurs, perform EDC Mode to check the feed-sensor of the main board. M000/M009 4-18 CÓPIA NÃO CONTROLADA...

  • Page 77: Jam 1

    Replace the main board. If the recording paper is stuck in the Reassemble the Actuator-Feed and discharge roller and the fuser just after Spring-Actuator if the movement is passing through the Actuator-Feed, bad. Feed Actuator may be defective. 4-19 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 78: Jam 2

    It occurs when the Heat-Roller or of the pressure roller with dry gauze. Pressure-Roller is seriously Remove the jammed paper after contaminated with the toner. disassembling the fuser: Clean the surface of the pressure roller with dry M000/M009 4-20 CÓPIA NÃO CONTROLADA...

  • Page 79: Duplex Jam

    When paper cannot reach the duplex after checking its operation. sensor due to a paper jam on a duplex When a paper jam occurs on (B) after it path. is reversed: replace the duplex roller after checking its operation 4-21 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 80: Multi-Feeding

    Perform EDC Clean the pad friction with soft cloth Mode. dampened with IPA (Isopropyl Alcohol). Pad-Friction is contaminated with Use smooth paper. foreign matter. (oil...) The face of the paper is bent. M000/M009 4-22 CÓPIA NÃO CONTROLADA...

  • Page 81: Paper Rolled In The Fuser

    Check the claws of the fuser for method. deformities. Clean the surface of the heat roller with IPA or water Check the warp or separation of the print claw and the holder plate claw, and then manage it. 4-23 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 82: Paper Rolled On The Opc Drum

    How to remove rolled paper from the OPC. Paper is too thin. Remove the paper while turning The paper is curled. the OPC against the ongoing direction. Clean fingerprints on the OPC gently with damp soft cloth. M000/M009 4-24 CÓPIA NÃO CONTROLADA...

  • Page 83: Malfunction Causes And Solutions

    Scanning Unit) connector is Replace the LSU. disconnected or not. Replace the main board if the same Check whether the LSU motor is error occurs again after replacing the rotating or not. LSU. Check the HSYNC signal. 4-25 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 84: Malfunction Of The Gear Of The Fuser Due To Melting

    The status LED on the operation panel is on even when paper is loaded in the cassette. Check... Solutions Bending or deformation of the actuator of the paper sensor. Replace the defective actuator. The main board is defective Replace the empty sensor main board. Check the connector. M000/M009 4-26 CÓPIA NÃO CONTROLADA...

  • Page 85: Paper Empty Without Indication

    The hook lever in the top cover may be Check the insertion of the cover-open defective. S/W connector. Check connectors and the cover switch Replace the main board or cover open department in the main board. S/W. 4-27 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 86: No Error Message When The Cover Is Open

    Check whether the claw of the fuser is method. deformed. Clean the surface of the heat roller with IPA or water. Check the warp or the holder plate claw and the holder plate clew, and then manage it. M000/M009 4-28 CÓPIA NÃO CONTROLADA...

  • Page 87: No Power

    If the supply of +24v is unstable in the main control board linking with LSU, Replace LSU. check drive by EDC mode: LSU check. Replace the Toner Joint main board. Check the DEVE main board in the Replace the main board. print cartridge. 4-29 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 88: Software (Errors, Symptoms, Causes And Solutions)4-30

    If printing is not working for a certain application, adjust the printing settings for that application. Sometimes a simple adjustment will produce a normal printout, but may still fail to work with a particular software M000/M009 4-30 CÓPIA NÃO CONTROLADA...
  • Page 89 CMOS port is on ECP. Also check the address of IRQ 7 and 378. If a scanner needs to be connected to the printer, first remove the scanner from the PC to see if the printer is properly working alone. 4-31 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 90: Printer Not Working (2)

    If this doesn't solve the problem, double-click the printer icon in My Computer If regular fonts are not printed taking this step, then the cable may be defective, so try replacing the cable with new one. M000/M009 4-32 CÓPIA NÃO CONTROLADA...

  • Page 91: Abnormal Printing

    Delete unnecessary files to open up on the hard disk.) enough space of the hard disk and start printing job again. 4-33 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 92: Spool Error

    Before choosing the document, the menu is still inactive. Or remove the document from the list and repeat the routine as outlined above or else finish the spool manager. M000/M009 4-34 CÓPIA NÃO CONTROLADA...

  • Page 93: Clearing Paper Jams

    If the paper does not move when you pull, or if you do not see paper in this area, check the fuser area around the print cartridge. Insert tray 1 into the printer until it snaps into place. Printing should resume. 4-35 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 94: Optional Tray 2

    In this case, go to the next step. Pull the tray 1 halfway out. Pull the paper straight up and out. Insert tray 1 and tray 2 back into the printer. Printing should resume. M000/M009 4-36 CÓPIA NÃO CONTROLADA...

  • Page 95: In The Manual Tray

    Do the following procedure to solve this type of paper jam. Remove the jammed paper from the printer. Open and close the front cover. Load a sheet of paper into the manual feeder. Printing should resume. 4-37 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 96: Print Cartridge Area

    Do the following procedure to solve this type of paper jam. Open the front cover and remove the print cartridge. Carefully pull the jammed paper straight out. Replace the print cartridge and close the front cover. Printing should resume. M000/M009 4-38 CÓPIA NÃO CONTROLADA...

  • Page 97: Paper Exit Area

    In this condition, go to the next step. Pull the rear guide on each side down, and remove the paper. Return the rear guide to its original position. Close the rear cover. Printing should resume. 4-39 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 98: Duplex Unit Area

    Pull the duplex unit out of the printer. Remove the paper from the duplex unit. Remove the paper from the bottom of the printer if the paper does not come out with the duplex unit. M000/M009 4-40 CÓPIA NÃO CONTROLADA...

  • Page 99: Duplex Jam 1

    Do the following procedure to solve this type of paper jam. Open the rear cover. Pull the rear guide on each side down and remove the paper. Return the rear guide to its original position. Close the rear cover. Printing should resume. 4-41 M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 100: Tips To Avoid Paper Jams

    If paper jams occur frequently when you print on A5-sized paper, then load the paper into the tray with the long edge facing the front of the tray as shown below. M000/M009 4-42 CÓPIA NÃO CONTROLADA...

  • Page 101: Periodic Defective Image

    White spots, horizontal black bands Ghosting, damaged image due to Transfer Roller 47 mm abnormal transfer Heat Roller 77.6 mm Black spots or vertical black bands Pressure Roller_1st 62.8 mm Black background Pressure Roller_2st 37.7 mm Black background 4-43 M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 102 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 103: Service Tables

    CÓPIA NÃO CONTROLADA SERVICE TABLES CÓPIA NÃO CONTROLADA...
  • Page 104 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 105: Firmware Download

    Download the "usblist2.exe" file and “firmware file” to the PC. Connect the PC and the machine with a USB cable. Turn on the main power of the machine. Open the DOS command window. Enter the directly where you have already downloaded the firmware. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 106: Wim (Web Image Monitor) Mode

    Select "Maintenance" [A] as shown above. Make sure that "Firmware Upgrade" [B] is selected as shown above. If not, select it. Click the "Browse" button [C] and select the Printer Firmware file you have saved in the M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 107: Firmware Recovery Procedure

    The machine will not operate if the upgrade procedure did not work correctly. At this time, do the following steps. Turn the power off and then on. Do the steps in the above download procedure. The machine will start the upgrade again. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 108: Serial Number Input

    Print out the “Configuration page” for back up the data and the setting. Download the “Write USB Serial” file in the PC. Reboot the PC. 5.2.2 PROCEDURE Click the “Write USB Serial”. Input the Serial Number. Click the “Write”. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 109: Sm Cópia Não Controlada

    CÓPIA NÃO CONTROLADA Serial Number Input Confirm the message “Writing Good!” is shown. Click the “OK”, and then close the window. Print out the “Configuration page” and confirm the Serial Number is input. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 110: Sample Pattern

    The patterns help to regularly maintain the product. 5.3.1 DEMO PAGE After setting up the printer, print a demo page to make sure that the printer is operating correctly. Press the “Cancel” button for two seconds. A demo page is printed out. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 111: Configuration Page

    CÓPIA NÃO CONTROLADA Sample Pattern 5.3.2 CONFIGURATION PAGE Press the “Cancel” button for four seconds. A configuration page is printed out. The “Menu Map” page is printed out with a configuration page. M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 112 CÓPIA NÃO CONTROLADA Sample Pattern M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 113: Detailed Descriptions

    CÓPIA NÃO CONTROLADA DETAILED DESCRIPTIONS CÓPIA NÃO CONTROLADA...
  • Page 114 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 115: Overview

    Error: Indicates the status of the printer. Online: Indicates whether the printer is online. Cancel: Prints a demo page or configuration page (press and hold for three seconds). Cancels the print job. Causes the printer to feed. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 116: Led Status Error Message

    The printer is in the power save mode. The printer is on-line and can receive data from the computer. Online Green Blinks slowly indicates that the printer is receiving Blinking data from the computer. Blinks quickly indicates that the printer is printing data. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 117: Printer Components

    1. Output tray 6. Tray 1 2. Control panel 7. Optional tray 2 3. Control board cover 8. Paper level indicator 4. Front cover 9. Out put support 5. By-Pass tray 10.By-pass tray paper width guides M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 118: Rear View

    CÓPIA NÃO CONTROLADA Printer Components 6.2.2 REAR VIEW 1. Network port (Only for M009) 4. Duplex unit 2. USB port 5. Power receptacle 3. Optional tray 2 cable connector 6. Power switch M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 119: System Layout

    Remaining paper indicator located on front of machine on right side of paper drawer. Pick-up roller Paper pickup; driving control, paper feeding; and electronic static removal. Registration roller Paper arranging; paper transferring; paper detecting; jam removal, and other functions. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 120: By-Pass Tray

    Life span: Over 50,000 printed sheets (16 to 27°C) 6.3.3 DRIVE The drive system consists of the main motor for feeding fuser and duplex reverse turn, and the development motor for the toner cartridge. Main Motor: DC 24V, 2170 rpm M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 121: Fuser

    3rd protection device: Thermostat cuts off main power. Safety device Fuser power is cut when the front cover is opened Exercise caution when servicing parts near the fusing unit - allow fuser cover surface to cool to under 80°C to avoid burns. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 122: Lsu (Laser Scanner Unit)

    /HSYNC signal to adjust the vertical line of the image on paper. In other words, after the /HSYNC signal is detected, the image data is sent to the LSU to adjust the left margin on the paper. One side of the polygon mirror is one line for scanning. M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 123: Print Cartridge

    Toner life span: 2 or 5K (LSA Pattern/A4 standard) Remaining Toner Sensor: No OPC Cleaning: Cleaning blade type Management of waste toner: Toner collection by Cleaning Blade OPC Drum protecting Shutter: No Classifying device for toner cartridge: ID is classified by CRUM (CRU Monitor). M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 124: Engine Hardware Specifications

    AC power is controlled by comparing the target temperature to the value from the thermistor. If the value from the thermistor is out of controlling range while controlling the fusing, the error stated in the below table occurs. M000/M009 6-10 CÓPIA NÃO CONTROLADA...

  • Page 125: Lsu

    Hsync occurs. Error messages are as follows: Error Description Polygon Motor Error When the polygon motor speed does not become steady. The polygon motor speed is steady but Hsync is not LOW HEAT ERROR generated. 6-11 M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 126 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 127: Specifications

    CÓPIA NÃO CONTROLADA SPECIFICATIONS CÓPIA NÃO CONTROLADA...
  • Page 128 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 129: General Specifications

    By-pass tray 60 - 163 g/m² (16 - 43 lb) Copy Paper Weight Optional paper tray 60 - 105 g/m² (16 - 28 lb) Duplex 75 - 90 g/m² (20 - 24 lb) Warm-up Time 25 seconds M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 130 Card stock: 1 sheet 16 - 43lb (60 - 163g/ m²) Optional paper tray 250 sheets x 1 (Paper feed unit) (Max 501 sheets) Standard tray 150 sheets Output Capacity (Face down) (75 g/m², 20lb bond) M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 131 2 K AIO starter toner supply cartridge Dimension (W x D x H) 396 x 369 x 209.6 mm (14.33" x 14.523" x 8.25") Weight 8.81Kg (19.38Ibs) include A10 toner 7.1.2 OPTION Item Optional Tray 250 sheets Cassette Tray M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 132: Controller

    PCL6: Win 2000/XP(32/64bits)/2003 server (32/64bits)/Vista(32/64bits) Compatibility PS3: 2000/XP(32/64bits)/Vista(32/64bits)/2003 PPD(32/64bits), Mac PPD TCP/IP, SNMP, HTTP 1.1 Protocol (M009 only) Wired Windows Network NT4.0/2000/XP(32/64bits)/2003 Supporting OS Server(32/64bits) Mac OS, 10.1 to 10.5 Interface USB 2.0, 10/100 Base TX M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 133: Handling Paper

    ISO B5, JIS B5 Optional Media types Plain Paper Cassette Tray 60 - 105 g/m 16 - 28 Ib (For simplex) Media weight 75 - 90 g/m 20 - 24 Ib (For duplex) Sensing Paper empty sensor M000/M009 CÓPIA NÃO CONTROLADA...
  • Page 134 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 135: Appendix

    CÓPIA NÃO CONTROLADA APPENDIX CÓPIA NÃO CONTROLADA...
  • Page 136 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...

  • Page 137: Block Diagrams

    CÓPIA NÃO CONTROLADA Block Diagrams 8. APPENDIX 8.1 BLOCK DIAGRAMS M000/M009 CÓPIA NÃO CONTROLADA...

  • Page 138: Connection Diagram

    CÓPIA NÃO CONTROLADA Connection Diagram 8.2 CONNECTION DIAGRAM M000/M009 CÓPIA NÃO CONTROLADA...

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M009

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