Ricoh M0A0 Service Manual page 226

5.System Maintenance
Result Code
21 (INVALID Failed to import the file because it is in the
FILE) wrong format in the external medium.
22 (INVALID The encryption key is not valid.
KEY)

When exporting device information from the control panel, the data can be saved only on an SD card.

The file format for exports is CSV.
214
Cause Solutions
range.
3. PERMISSION ERROR
The permission to edit the setting is missing.
4. NOT EXIST
The setting does not exist in the system.
5. INTERLOCK ERROR
The setting cannot be changed because of the
system status or interlocking with other specified
settings.
6. OTHER ERROR
The setting cannot be changed for some other
reason.
Check whether the file format is correct.
The import file should be a CSV file.
Use the correct encryption key.