Ricoh M0A0 Service Manual page 303

SC No. Level
41
SC870- B Address Book data error (On startup: Detected abnormality of the Address Book encryption
50 status.)
SC870- B Address Book data error (Encryption settings: Failed to create directory required for conversion
51 between plaintext and encrypted text.)
SC870- B Address Book data error (Encryption settings: Failed to convert from plaintext to encrypted text.)
52
SC870- B Address Book data error (Encryption settings: Failed to convert from encrypted text to plaintext.)
53
SC870- B Address Book data error (Encryption settings: Detected data inconsistency when reading the
54 encrypted Address Book.)
SC870- B Address Book data error (Encryption settings: Failed to delete file when changing encryption
55 setting.)
SC870- B Address Book data error (Encryption settings: Failed to erase the file that records the encryption
56 key during an attempt to change the encryption setting.)
SC870- B Address Book data error (Encryption settings: Failed to move a file during an attempt to change
57 the encryption setting.)
SC870- B Address Book data error (Encryption settings: Failed to delete a directory during an attempt to
58 change the encryption setting.)
SC870- B Address Book data error (Encryption settings: Detected a resource shortage during an attempt to
59 change the encryption setting.)
When an error related to the Address Book is detected during startup or operation.
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SC No. Level
SC872-00 B HDD mail received data error
An error is detected in the HDD at machine power-on.
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Error Name/Error Condition/Major Cause/Solution
Software bug
Inconsistency of Address Book source location (machine/delivery server/LDAP server)
Inconsistency of Address Book encryption setting or encryption key (NVRAM or HDD was
replaced individually without formatting the Address Book)
Address Book storage device (SD/HDD) was temporarily removed or hardware
configuration does not match the application configuration.
Address Book data corruption was detected.
Check the HDD connection.
Initialize all UCS settings and address/authentication information (SP5-846-046).
Initialize the Address Book partition (SP5-832-006).
Error Name/Error Condition/Major Cause/Solution
Defective HDD
6.Troubleshooting
291