Workaround; Configuration Procedure - Ricoh MP C2504 Field Service Manual

2. Installation
Only one encryption level can be set for an external appliance for its communication with
imaging devices. If a 512 bit encryption level Ricoh device (HTTPS Managed) is registered,
the external appliance as well as other devices must also use 512 bit encryption level even if
248 bit encryption is supported on those devices.

Workaround

For Condition 1:
Advise your customer to change to the latest appliance that supports 2048 bit encryption
level communication.
For Condition 2:
1. Manage the device with embedded RC Gate. (2048 bit)
2. Exclude non-supported devices from the external appliances, and then, change the
encryption level of external appliance and all managed devices (from 512 bit to 2048 bit).
Devices excluded to be registered with embedded RC Gate. (512 bit)

Configuration Procedure

1. Do interface settings.
In User Tools > Machine Features > System Settings > Interface Settings, specify the machine's IPv4
address, subnet mask, and gateway IPv4 address.
2. Do DNS settings and check the connection.
In User Tools > Machine Features > System Settings > Interface Settings > DNS Settings
• If the setting of the DNS IP address is automatic, select [Auto-Obtain (DHCP)] at the MFP
machine's DNS settings.
• If the setting of the DNS IP address is manual, select [Specify] and specify the DNS server 1 to
3.
• Press [Connection Test] to check the connection with the input address. Make sure that it is
connected successfully.
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