Dexcom g4 platinum Quick Start Manual page 175

ANIMAS® VIBE™ SYSTEM
C H AP TE R 6 - V I EW IN G CGM IN F OR M A T ION O N Y O U R PU M P
Missing CGM Readings
Periodically you may notice you are "missing" CGM readings on the CGM Data and CGM Trend
screens. "Missing" means one or more CGM readings have not been received or were not understood
by your pump, and are not available for display. You can identify "missing" data by a symbol
appearing instead of your most recent CGM reading and trend arrow(s), or that there are gaps (no
data) when displaying CGM Trend graphs.
This can happen when:
• Your pump and Sensor/Transmitter are not communicating.
• Your pump does not recognize the Sensor/Transmitter signal.
• Your pump is waiting for you to enter a fingerstick BG value to recalibrate the CGM.
• The CGM reading cannot be displayed.
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WARNING:
• DO NOT use glucose readings from the G4 PLATINUM Sensor and Transmitter to make
treatment decisions, such as how much insulin you should take. The Sensor and Transmitter
do not replace a BG meter and BG values may differ from Sensor glucose readings. The BG
value from your BG meter should be used for treatment decisions. Using glucose readings from
the Sensor and Transmitter to make treatment decisions can result in serious injury or death.
The direction, rate of glucose change, and trend graph from your Sensor and Transmitter
and displayed on your pump provide additional information to help with your diabetes
management decisions.
• DO NOT ignore symptoms of high and low BG levels, even if your Sensor glucose readings
indicate you are in control. If your Sensor glucose readings do not fit with your symptoms, you
should always measure your BG level with a BG meter. Relying on Sensor glucose readings to
treat symptoms may lead to inappropriate treatment decisions and result in serious injury or
death.
Missing CGM Readings –
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Try moving your pump and Sensor/Transmitter closer to each other and wait at least 10 minutes for
the next CGM reading to be received. Also verify that the correct Transmitter ID has been entered into
the pump. Your pump and Sensor/Transmitter may lose communication when you are in a pool or
bathtub, lying on a waterbed, using a electric blanket, or have other metallic objects nearby. If the
symbol remains on the display, there is still a problem with your pump receiving CGM readings.
Contact Customer Service for assistance.
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symbol appears in place of current CGM read
When the symbol appears on either the CGM Data or CGM Trend
screens, your pump did not receive the last CGM reading from your Sensor/
Transmitter. This is most likely due to your pump and Sensor/Transmitter not
being in RF range.
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