Dexcom g4 platinum Quick Start Manual page 164

ANIMAS® VIBE™ SYSTEM
C H AP TE R 4 - S TA RT IN G A CG M S E SS IO N
Once you start a CGM session, you can use the CGM Data and Trend screens on your pump to view the
progress of the 2-hour startup period.
Keep your pump within 12 feet (3.6 meters) of your Sensor/Transmitter during
the 2-hour startup period for best communication. You can check that your
devices are communicating by pressing the contrast button/CGM shortcut
on your pump while the pump is in sleep mode to display one of the CGM
Information screens (see Chapter 6 in Section II). If a CGM Trend screen is
displayed, a shaded box will appear on the top left of the screen to indicate
the progress of the CGM startup period. The CGM session will start with the
box completely shaded, but the shaded area will gradually diminish over the
2-hour startup period. The shaded box also appears on the CGM data screen.
Similarly, the graph area on CGM Trend screens will be shaded dark grey to start, but the grey area will
gradually diminish over the 2-hour startup period. See Chapter 6 in Section II for more information on
the CGM Trend screen.
If the symbol appears on the CGM Data or Trend screen and/or if your pump displays the
Transmitter Out of Range Warning screen, then your devices are not communicating. Press
confirm the warning.
To troubleshoot CGM communication:
• Check that your pump and the Sensor/Transmitter are within
12 feet (3.6 meters) of each other. If not, move them closer. Wait about
5-10 minutes to see if the shaded box appears on the CGM Data or Trend
screen (
• The pump and Sensor/Transmitter may lose communication when they are
near other metallic objects, or while you are in a pool or bathtub, lying on a
waterbed or using an electric blanket.
• If the Warning screen appears again, verify that you have entered the correct Transmitter ID into your
pump.
• Refer to Chapter 12 in Section II for troubleshooting problems with CGM communication.
• If the correct ID has been entered, and the Warning screen continues to re-appear, contact Customer
Service.
NOTE: After starting a new Sensor session, you will not receive Sensor glucose readings until your
2-hour startup period has ended, and you have completed your initial calibrations (see following
page).
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