Cinema Displays; Non-Cinema Displays - Christie CP2000 User Manual

7.5 Cinema
Displays
Symptom 
CAUSE/REMEDY:
Symptom 
CAUSE / REMEDY:
Symptom 
CAUSE / REMEDY:
Symptom 
CAUSE/REMEDY:
7.6 Non-Cinema
Displays
Symptom 
CAUSE / REMEDY:
LIT MAN USR CP2000
020-100032-04 Rev. 1 (03/14)
Blank screen, no display of cinema image...
1. Confirm all power connections are still OK.
2. Make sure there is no lens cap present.
3. Make sure the douser/shutter is OPEN (button is on TPC Main menu).
4. Make sure there is not a full black test pattern selected for display.
5. Is the correct display file selected? Check the Touch Panel Controller.
6. Is the correct cinema port connected for this display file? Check connections.
Severe motion artifacts...
1. Most likely there is a synchronization problem with reversed 3/2 pull-down in
60Hz-to-24Hz film-to-digital conversion in your source. The display file needs
correction.
Image appears vertically stretched or "squeezed" into center of screen
1. Source data converted from film and "pre-squeezed" for CP2000
may require use of the anamorphic lens to regain full "scope" image width and
proper proportions.
No image, just pink snow...
1. Make sure the projector's lid is not open. In the event it is open, close the lid and
pause or stop the show on the server. Then, press play on the server and wait
several seconds for the projector to receive the set of decryption keys (from the
server). If after 30 seconds the projector doesn't recover, pause or stop the show
and try playing again. If this doesn't work, try resetting the server.
2. Make sure the IP octets for the projector and the server (Eth1 port) match.
3. CineCanvas does not have the correct projector IP address. Check the IP address
of the projector and server and change if necessary. They should match.
The following troubleshooting entries assume that you are using a 3
source for displaying alternative "non-cinema" material. As a first step, always
consult the documentation supplied with the external equipment.
The projector is on but there's no display...
1. Was a lens cover accidentally left on? Remove lens cover.
2. Make sure the douser is OPEN.
3. Is the lamp ignited? Press the lamp button on the Touch Panel Controller.
4. Is the correct DVI display button selected on the Touch Panel Controller?
5. Is AC power connected?
6. Is an active source connected properly? Check the cable connections and make
sure the alternative source is selected.
7. Can you access test patterns? If so, check your source connections again.
TROUBLESHOOTING
's
display format
rd
-party input
7-3