Tpc; Ethernet; Cinema Displays; Blank Screen, No Display Of Cinema Image - Christie CP2000 Setup Manual

5.3

TPC

1. If the TPC fails to initialize, re-boot the projector and try again.
2. A failed TPC usually indicates a system failure requiring service.
3. A TPC communication failure (crash) while displaying a test pattern requires that the projector be
cycled OFF and ON again.
4. If the TPC response becomes sluggish, try re-booting the projector. If it persists, the installer may
have set the TPC Data Logging option to Detailed, which taxes memory and performance. For
best results and normal operation, this setting should be reduced to Errors or Standard.
5. Erratic TPC behavior or an error message such as, Could Not Write to File, can also
indicate an internal memory shortage. Regularly delete back-up files or corrupt files from the
IPSM and/or CompactFlash memory card. Save backups to a PC/laptop only, not the TPC (contact
your administrator).
6. If the locations of button presses on the screen seem to be misinterpreted, the TPC screen may
need recalibrating.
5.4

ETHERNET

1. If the TPC stalls at Waiting to Connect, you have 30 seconds in which to enter a service
login. Ensure the Ethernet settings are valid for your site - all devices should have the same subnet
mask, but unique IP addresses.
2. Make sure to save any address changes and re-boot to implement all changes.
3. The IP address shown in the TPC Admin menu must match the projectors
4. If you still have trouble establishing communications with a projector added to an existing
Ethernet network, the projector's IP address is likely in conflict with another address already in
use. Contact your network administrator.
5.5

CINEMA DISPLAYS

5.5.1 BLANK SCREEN, NO DISPLAY OF CINEMA IMAGE

1. Confirm all power connections are still OK.
2. Make sure there is no lens cap present.
3. Make sure the douser/shutter is open (button is on TPC Main menu).
4. Make sure there is not a full black test pattern selected for display.
5. Check the TPC to ensure the correct display file is selected.
6. Check connections to ensure the correct cinema port for the display file is connected.

5.5.2 SEVERE MOTION ARTIFACTS

Most likely there is a synchronization problem with reversed 3/2 pull-down in 60Hz-to-24Hz film-to-
digital conversion in your source. The display file needs correction.
CP2000 Setup Guide
020-100070-01 Rev. 1 (10/08)
Section 5: Troubleshooting
5-3