Cinema Displays; Blank Screen, No Display Of Cinema Image; Severe Motion Artifacts; Image Appears Vertically Stretched Or 'Squeezed' Into Center Of Screen - Christie CP2000-ZX Setup Manual

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Section 5: Troubleshooting

5.5

Cinema Displays

1. Confirm all power connections are still OK.

2. Ensure the lens cap is not on the lens.

3. Ensure the douser/shutter is OPEN. Push DOUSER OPEN on the CDP. Check the douser switch knob at

the rear of the projector to see that it is pointing to "open".

4. On the web user interface Main menu, Douser Open should be enabled (

5. Ensure a full black test pattern is not selected for display.

6. Is the correct display file selected?

7. Verify the correct cinema port is connected for this display file.

Most likely there is a synchronization problem with reversed 3-2 pull-down in 60Hz-to-24Hz film-to-digital

conversion in your source. The display file needs correction.

Source data converted from film and "pre-squeezed" for CP2000-ZX display format may require use of the

anamorphic lens (or resizing) to regain full "scope" image width and proper proportions.

1. Make sure the projector's lid is not open. In the event it is open, close the lid and pause or stop the show on

the server. Then, press play on the server and wait several seconds for the projector to receive the set of

decrypting keys (from the server). If after 30 seconds the projector doesn't recover, pause or stop the show

and try playing again. If this doesn't work, try resetting the server.

2. Check the CDP for a "tamper" warning. If lamp door is closed, the tamper switch may be faulty.

3. Make sure the IP octets for the projector and the server (Eth1 port) match.

4. CineCanvas does not have the correct projector IP address. Check the IP address of the projector and

server and change if necessary. They should match.

5-4

CP2000-ZX Setup Guide

020-100098-04 Rev. 1 (06-2009)

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