Enabling Debugging On The Spa400 - Linksys SPA9000 Administration Manual

Administering the SPA400 and Voice Mail Service
All the voicemail of all users will be deleted. The deleted voicemail
Note
messages are not recoverable.
5. When the confirmation message appears, click OK to continue or click Cancel to end the
operation without deleting the messages.

Enabling Debugging on the SPA400

If you are investigating issues, you can collect system logs and debug information for the
SPA400.
Requirements:
• You need a PC that is on the same subnetwork as the SPA9000, to capture the log files.
This PC needs to be running a syslog daemon. Enter the IP address of this PC on the
Voice > System page, in the Syslog Server and Debug Server fields.
• If you are interested in working with these logs yourself, you will need to use an
application that reads syslogs. Linksys partners can download a syslog server tool
(slogsrv.exe) from the Linksys Partner Connection. (VARs, see Product Utilities > Linksys
Voice System > SPA Utilities > Syslog Server for SPA Devices. SPs, see Technical Tools >
SPA Utilities > Syslog Server for SPA Devices.)
As a best practice, enable logging only when needed, and disable
Note
logging when you finish the investigation. Logging information can
impact system performance.
1. Connect to the SPA400 administration web server. (See
Administration Web Server, " on page
2. Click Event Logs tab.
3. Use the drop-down lists to choose the types of information that you want to collect.
4. Click Save Settings.
5. Click Setup tab > Basic Setup.
Linksys Voice System Administration Guide
Enabling Debugging on the SPA400
"Connecting to the SPA400
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