Linksys SPA9000 Administration Manual page 78

Configuring Phone Lines and Calling Routing Behavior
Examples of "Ring Individual Stations" Hunt Group Rules
• "From the Beginning" Order with Forwarding to the Auto Attendant
300:name=TechSupport,101,102,100,hunt=re;20;2,cfwd=aa
This hunt group is assigned an extension number (
(
name=TechSupport,
sequentially from the beginning of the list (
101. If the call is unanswered, it cycles to station 102 and then to station 100. Each
phone rings for 20 seconds (
to the Auto Attendant (
• Random Order with Forwarding to a Voice Mailbox
400:name=Sales,101,102,103,hunt=ra;30;1,cfwd=vm2100
This hunt group is assigned an extension number (
group includes three stations (
A new call is routed to a randomly chosen station. If the call is unanswered, it cycles
through the stations in random order. Each phone rings for 30 seconds (
cycle is completed, an unanswered call is forwarded to the voice mail for station 100,
where Line 2 is configured for the voice mail service (
• "Next Station" Order with Forwarding to a Station
500:name=Scheduling,102,103,101,hunt=ne;45;240,cfwd=100
This hunt group is assigned an extension number (
The group includes three stations (
(h ). Suppose that station 103 answered the most recent call. A new call is routed
unt=ne;
to the next station in the list, which is station 101. If the call is unanswered, then it cycles
to station 102, and so on. Each phone rings for 45 seconds (
seconds has elapsed, the call is forwarded to station 100 (2
• Multiple Lines with Wildcard Characters
400:name=CustomerService,10?,hunt=re;20;2,cfwd=aa|500:name=Sales,20?,hunt=ra;30;1,
cfwd=vm100| 600:name=TechSupport,300,301,302,hunt=ne;45;3,cfwd=100|
Three hunt groups are created. A call to extension 400 rings stations 100 to 109 in "from
the beginning order. " A call to extension 500 rings stations 200 to 209 in random order.
A call to extension 600 rings the listed stations in "next station" order.
Creating a Hunt Group to Ring Individual Stations
1. Connect to the SPA9000 administration web server, and choose Admin access with
Advanced settings. (See
page 24.)
2. Click Voice tab > SIP.
3. Scroll down to the PBX Parameters section.
Linksys Voice System Administration Guide
Managing Inbound Calls with Hunt Groups
). The group includes three stations (
hunt=re;
). After 2 cycles elapse, an unanswered call is forwarded
20;
).
, cfwd=aa
). Calls are routed in random order (
101,102,103,
102,103,101,
"Connecting to the SPA9000 Administration Web Server, " on
) and a name
300:
). Calls are routed
101,102,100,
). Every new call is routed to station
) and a name (
400: name=Sales,
30;
).
1,cfwd=vm2100
) and a name (
500: name=Scheduling,
). Calls are routed in "next station" order
). After a total of 240
45;
).
40,cfwd=100
). The
).
hunt=ra;
). After 1
).
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