Linksys SPA9000 Administration Manual page 34

3. In the Miscellaneous Settings section, enter the following settings:
• Syslog Server: Enter the server IP address and port to collect basic information about
system activity (no SIP messages).
• Debug Server: Enter the server IP address and port to collect information about SIP
messages.
NOTE: SIP logging is not enabled until you complete this procedure by enabling system
logging on the line interface.
i. Debug Level: Choose 3 to enable debugging.
4. Click Voice tab > Line N, where N represents the line interface number of the line that you
are investigating.
5. Scroll down to the SIP Settings section, and then choose a SIP Debug Option, based on the
level of SIP information that you want to collect.
NOTE: Typically, your ITSP support personnel will tell you what type of information they
need in the logs. The drop-down list includes three categories of options: none,1- line, and
full.
• none: Disables SIP logging
• 1-line: Identifies the SIP message type but does not include the message body
Options within this category allow you to choose to exclude OPT, NTFY, and REG
information to reduce the length of the logs.
• full: Includes the SIP message body
Options within this category allow you to choose to exclude OPT, NTFY, and REG
information to reduce the length of the logs.
EXAMPLES:
• If you are troubleshooting a problem with line registration. Select full.
• If you are troubleshooting a call problem. Select full excl. OPT|NTFY|REG.
6. Click Submit All Changes. The information is stored on the specified server and port, with a
file name in the following format: syslog.port.log.
7. IMPORTANT: When you finish collecting the information, disable the logging:
a. Click Voice tab > Line. Change SIP Debug Option to none.
b. Click Voice tab > System. In the Miscellaneous Settings section, change Debug Level
to 0.
Linksys Voice System Administration Guide
Basic Administration of the SPA9000
Configuring Basic Settings
32