Installation And Operational Procedures - AT&T MERLIN LEGEND Release 3.1 System Programming Manual

Customer Support Information
Installation
and Operational Procedures
The manuals for your system contain information about installation and
operational procedures.
Repair Instructions. If you experience trouble because your equipment
is malfunctioning, the FCC requires that the equipment not be used and
that it be disconnected from the network until the problem has been
corrected. Repairs to this equipment can be made only by the
manufacturers, their authorized agents, or others who may be authorized
by the FCC. In the event repairs are needed on this equipment, contact
your authorized AT&T dealer or, in the U.S.A. only, contact the National
Service Assistance Center (NSAC) at 1 800 628-2888.
Rights of the Local Telephone Company. If this equipment causes
harm to the telephone network, the local telephone company may
discontinue your service temporarily. If possible, they will notify you in
advance. But if advance notice is not practical, you will be notified as
soon as possible. You will also be informed of your right to file a complaint
with the FCC.
Changes at Local Telephone Company. Your local telephone company
may make changes in its facilities, equipment, operations, or procedures
that affect the proper functioning of this equipment. If they do, you will be
notified in advance to give you an opportunity to maintain uninterrupted
telephone service.
Hearing Aid Compatibility. The custom telephone sets for this system
are compatible with inductively coupled hearing aids as prescribed by
the FCC.
Automatic Dialers. WHEN PROGRAMMING EMERGENCY NUMBERS
AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:
— Remain on the line and briefly explain to the dispatcher the reason for
the call.
— Perform such activities in off-peak hours, such as early morning or late
evening.
Direct Inward Dialing (DID). This equipment returns answer supervision
signals to the Public Switched Telephone Network when:
— Answered by the called station
— Answered by the attendant
— Routed to a recorded announcement that can be administered by the
customer premises equipment user
— Routed to a dial prompt
A–4
System Programming