AT&T MERLIN LEGEND Release 3.1 System Programming Manual page 186

QCC Optional Features
Console Display/Instructions
5 Save your entry.
Select .
6 Return to the System Programming menu.
Select two times.
Return Ring
Use this procedure to specify the number of rings before an unanswered
directed call is returned to the QCC queue or QCC Message Center position.
This option cannot be programmed for individual QCC operator positions. The
setting applies to all QCC operator positions.
NOTE:
If you want unanswered calls to proceed to voice mail, lengthen the return ring
setting.
Summary: Return Ring
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
3–50
Common Administrative Procedures
Additional Information
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
4 rings
1 to 15 rings
No
No
of rings
+
Drop
2
Type no. of rings
PC
® ®
Dial no.