AT&T MERLIN LEGEND Release 3.1 System Programming Manual page 417

Lines and Trunks
QCC Queue Priority Level
Use this procedure to assign QCC queue priority level values (1 to 7) to each
loop-start, ground-start, and automatic-in tie trunk in your system. The value
assigned determines the order in which calls are sent to the QCC operator
positions. Call priority 1 is the highest priority, and 7 is the lowest priority.
NOTE:
This procedure applies to Hybrid/PBX mode only in a system that includes QCC
operator positions.
Summary: QCC Queue Priority Level
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure To program a single line/trunk:
PC Procedure
System manager
Hybrid/PBX
Not required
Form 2c, System Numbering: Line/Trunk Jacks
4
1 to 7
Yes
No
LinesTrunks
More
Enter
Select entry mode
Exit
To program a block of lines/trunks:
LinesTrunks
More
Enter
Select block of lines
Exit Exit
To program a single line/trunk:
Type priority level
Type trunk no.
To program a block of lines/trunks:
Type priority level
of lines Toggle letter
QCC Prior
Dial priority level
Enter
Dial trunk no.
QCC Prior
Dial priority level
Toggle LED On/Off
Select entry mode
G
On/Off
Programming Procedures
Exit
Enter
Select block
4–45