AT&T MERLIN LEGEND Release 3.1 System Programming Manual page 612

Communications system
Hide thumbs Also See for MERLIN LEGEND Release 3.1:
Table of Contents

Advertisement

Optional Group Calling Features
Group Coverage Receiver
Use this procedure to assign or remove a calling group as a receiver for a
coverage group.
Calling group member assignments must be made before you assign the group
as a receiver for a coverage group.
NOTE:
Integrated Administration uses calling group 30 as the default group to
cover AUDIX Voice Power.
Summary: Group Coverage Receiver
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
Group Calling Overflow and Thresholds
Use this procedure to designate either another calling group or the QCC queue
(Hybrid/PBX only) to receive calls when the number of calls waiting in the queue
for a calling group is equal to or greater than the programmed threshold or when
the time that a call has spent in the queue exceeds the programmed timeout
value.
Overflow coverage can be provided only by calling groups or the QCC queue
(Hybrid/PBX only), not by individual extensions. Group members can be notified
when the number of calls waiting in the queue reaches the threshold.
A calling group or the QCC queue (Hybrid/PBX only) can provide overflow
coverage for more than one calling group; however, which group's calls go to an
available member in the overflow calling group is unpredictable.
The factory-set extension number for the QCC Listed Directory Number is 800.
4–240
Programming Procedures
System manager, Integrated Administration
All
Not required
Form 7c, Group Coverage
Not applicable
Group numbers
Yes
No
More
calling group ext. no.
Type coverage group no.
Dial coverage group no.
Type calling group ext. no.
Dial

Advertisement

Table of Contents
loading

This manual is also suitable for:

Merlin legend 4.0

Table of Contents