Verifying Software Version Is Correct On New Device; Obtaining Correct Software Version; Placing New Unit - Avaya 5000 Series Troubleshooting Manual

Troubleshooting hardware

Verifying software version is correct on new device

About this task
Verify that the new device to be inserted has the identical software version.
Procedure
1. Connect the new device to the console, independent of stack connection.
2. Use the show sys-info command to view the software version.

Obtaining correct software version

About this task
Obtain and install correct software version
Caution:
Ensure you backup the switch configuration prior to reloading software.
Know the proper version of your software before loading it. Loading incorrect software
versions can cause further complications.
Procedure
Refer to the Getting Started with Avaya Ethernet Routing Switch 5000 Series,
NN47200–303 for software installation.

Placing new unit

About this task
Place the new unit in the stack where the failed unit was connected.
Place the device in the stack in accordance with procedures outlined in Installing the Avaya
Ethernet Routing Switch 5000 Series, NN47200-300.
58 Troubleshooting
Comments? infodev@avaya.com
December 2013